What do customers actually seek from cloud infrastructure providers? There's a lot to consider when it comes to the cloud buying process. Security, compatibility and managed services are just a few important offerings cloud buyers have to consider. But, what matters most to cloud consumers? In January 2013, cloud services provider Bluelock set out to better understand the consumers' needs and desires for an infrastructure-as-a-service offering. More than 325 individuals took an 11-question survey over a period of three months. Individuals represented companies of all sizes, industries and job titles. Despite their demographic differences the consumers were united in many of their value rankings, sentiments and use-cases. The results draw a strong picture of what matters most to the IaaS consumer now, and what they expect to care about in the future. View the cloud infographic below to learn more! http://www.bluelock.com/benefits-and-advantages-of-cloud-infrastructure-as-a-service/ -

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WHOTOOKTHESURVEY?
WHATVALUESDOCUSTOMERSSEEKFROMACLOUDIAASSOLUTION?
WHATVALUESDOCUSTOMERSSEEKFROMACLOUDIAASPROVIDER?
HOWARECUSTOMERSUSINGCLOUDIAASTODAY?
There’s a lot to consider when it comes to the cloud buying process. Security, compatibility and managed services are
just a few important offerings cloud buyers have to consider. But, what matters most to cloud consumers?
In January 2013, cloud services provider Bluelock set out to better understand the consumer’s needs and desires for an
infrastructure-as-a-service offering. More than 325 individuals took the 11-question survey over a period of three months.
Individuals represented companies of all sizes, industries and job titles. Despite their demographic differences the
consumers were united in many of their value rankings, sentiments and use-cases. The results create a strong
picture of what matters most to the IaaS consumer now, and what they expect to care about in the future.
Increase infrastructure
reliability and performance
61%
Technology
37%
0-99
18%
100-499
16%
10,000+
15%
1,000-4,999
7%
500-999
7%
5,000-9,999
11%
Other
7%
Finance
7%
Education
4%
Communications
3%
Manufacturing
3%
Government
2%
Retail
2%
Utilities
Reduce cost, waste
and inefficiency
High quality of service
and support experience
Adaptability in service delivery
(business processes, platform configurations,
terms of service, etc.)
Help change organizational behaviors
by aligning consumption with cost
Remove infrastructure distractions
to focus on more strategic issues
Advice, approaches and tools to make
decisions about using IaaS effectively
Provider offers compatible and
familiar tools and capabilities
68%
IT-focused job role
32%
business-focused job role
MOST IMPORTANT BENEFIT LEAST IMPORTANT BENEFIT
MOST IMPORTANT BENEFIT LEAST IMPORTANT BENEFIT
of people agree that “Public
Cloud is safe and secure”
82%
HOWDOCUSTOMERSPLANTOUSECLOUDIAASINTHEFUTURE?
4outof5people do NOT agree that
“Public Cloud is a threat to my job”
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Test, development or
pre-production workloads
Business critical
applications
New production
workloads
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SOURCES:
Bluelock 2013 Cloud Values Survey.
www.bluelock.com
WHATCUSTOMERSACTUALLYSEEKFROMIAASPROVIDERS
Test, development or
pre-production workloads
New production
workloads
Disaster
recovery
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BENEFITS AND ADVANTAGES OF CLOUD INFRASTRUCTURE-AS-A-SERVICE
COMPANY SIZE
(num. employees)
INDUSTRY