DECA Financial Services Reduces DR Costs by More Than 50%

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DECA Financial Services, LLC, a nationally licensed accounts receivable management company, relies on their mission-critical call center application to keep business going each day. They needed a way to guarantee that their application would recover quickly so business could keep moving forward, no matter what.

In this presentation, Bluelock CTO Pat O’Day and DECA Financial Services CIO Kevin Schoenrock review the process DECA Financial went through evaluating their DR plan, quoting both cloud-based and traditional options and why they ultimately felt the decision to invest in Recovery-as-a-Service was “a no-brainer”.

LEARN WHY DECA FINANCIAL IS:
- Leveraging RaaS to scale their protection with their growing business
- Eliminating their reliability and recovery concerns with confidence
- Meeting and exceeding compliance requirements in their RaaS environment

http://www.bluelock.com/cloud-services/raas/

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DECA Financial Services Reduces DR Costs by More Than 50%

  1. 1. @Bluelock | #BLRaaS | www.bluelock.com
  2. 2. Housekeeping •  Chat your questions to the host and we’ll answer them during our Q&A •  Join the conversation on Twitter by using hashtag #BLRaaS •  This webinar is being recorded. We’ll email you the recorded presentation in a few days. @Bluelock | #BLRaaS | www.bluelock.com
  3. 3. Speakers Kevin Schoenrock Pat O’Day Chief Information Officer DECA Financial Services Chief Technology Officer, Bluelock (@ODayP) @Bluelock | #BLRaaS | www.bluelock.com
  4. 4. DECA Financial Services Reduces DR Costs •  Why DR was Important to DECA •  How RaaS Saved DECA Over 50% •  How Bluelock Fits in the Picture •  What the Solution Looks Like @Bluelock | #BLRaaS | www.bluelock.com
  5. 5. WHY DR IS IMPORTANT TO DECA FINANCIAL SERVICES @Bluelock | #BLRaaS | www.bluelock.com
  6. 6. About DECA Financial Services •  Nationally licensed accounts receivable management company •  Small IT team responsible for success •  Already hosts production in the cloud, with Bluelock •  Required the upmost security and compliance from their cloud and DR solutions @Bluelock | #BLRaaS | www.bluelock.com
  7. 7. Why Disaster Recovery? •  Core application needed to be protected for mission-critical call center application to keep business running •  Data is critical to business because it’s how we make our money •  The data is sensitive, we need to comply with regulations and with our clients so we can be trusted @Bluelock | #BLRaaS | www.bluelock.com
  8. 8. DECA Financial •  Goals –  Protect mission-critical applications –  Reduce downtime to 24 hours or less •  Critical Applications –  Call center and databases –  Responsible for generating core business revenue •  Risk –  Power, weather, and systems/network issues can cause prolonged downtime @Bluelock | #BLRaaS | www.bluelock.com
  9. 9. Evaluating Solutions Traditional Colocation for a full build-out datacenter VS. Recovery-as-a-Service with current cloud provider @Bluelock | #BLRaaS | www.bluelock.com
  10. 10. WHY RECOVERY-AS-A-SERVICE? @Bluelock | #BLRaaS | www.bluelock.com
  11. 11. Cost Comparison •  Traditional Colocation: $9,400/mo ~ $250,000 total •  Over 36 months = ~7,000/mo •  Plus, management: $1,400/mo •  Plus, colocation space: $1,000/mo •  Recovery-as-a-Service: $4,000/mo •  ~$4,000/month •  Savings: –  $5,400/month –  $194,400 over 36 months! @Bluelock | #BLRaaS | www.bluelock.com
  12. 12. But Wait, There’s More… •  Met client and regulatory core requirements •  Recovery time objective of less than 24 hours •  Also achieved: –  Geographic protection –  Dynamic and scalable –  High-touch service –  24x7x365 •  And had an extra $5,400/mo @Bluelock | #BLRaaS | www.bluelock.com
  13. 13. Other Things to Consider •  Active production firewall at the DR site to handle the networking failover @Bluelock | #BLRaaS | www.bluelock.com
  14. 14. Control vs. Cost •  Traditional thinking was that RaaS for DR gave up control •  Found that RaaS was better than traditional control –  Don’t have to manage or worry about it. Can forget about it until it’s needed. That’s worth every penny. •  Can always rely on my extended Bluelock team to declare or help when needed @Bluelock | #BLRaaS | www.bluelock.com
  15. 15. WHY BLUELOCK? @Bluelock | #BLRaaS | www.bluelock.com
  16. 16. Compliance and Confidence •  Need to comply with all federal regulations •  With RaaS, we don’t have to worry – we trust Bluelock •  Huge selling point to future clients when we can guarantee a 4-hour full uptime @Bluelock | #BLRaaS | www.bluelock.com
  17. 17. Indy or Vegas? @Bluelock | #BLRaaS | www.bluelock.com
  18. 18. DECA IN THE CLOUD: ARCHITECTURE @Bluelock | #BLRaaS | www.bluelock.com
  19. 19. Picking the Right RTO @Bluelock | #BLRaaS | www.bluelock.com
  20. 20. DECA Financial Call Center Applications Vegas Solution: Bluelock RaaS 4504 VDC –  Data is replicated in near real-time to Bluelock Vegas over a private network –  Application recovery time estimated to be <1 hour Bluelock Confidential @Bluelock | www.bluelock.com | 20 @Bluelock | #BLRaaS | www.bluelock.com
  21. 21. Establish Connection Call Center HQ tw telecom Metro Ethernet Internet VPN Indy Vegas Continuous Data Protection @Bluelock | #BLRaaS | www.bluelock.com
  22. 22. FAILOVER PROCESS During an Outage @Bluelock | #BLRaaS | www.bluelock.com
  23. 23. Failover Process Call Center HQ tw telecom Metro Ethernet Internet VPN Indy Vegas Continuous Data Protection @Bluelock | #BLRaaS | www.bluelock.com
  24. 24. FAILBACK PROCESS After an Outage @Bluelock | #BLRaaS | www.bluelock.com
  25. 25. Failback Process Call Center HQ tw telecom Metro Ethernet Internet VPN Indy Vegas Continuous Data Protection @Bluelock | #BLRaaS | www.bluelock.com
  26. 26. RE-ENABLE PROTECTION @Bluelock | #BLRaaS | www.bluelock.com
  27. 27. Re-enable Protection Call Center HQ tw telecom Metro Ethernet Internet VPN Indy Vegas Continuous Data Protection @Bluelock | #BLRaaS | www.bluelock.com
  28. 28. What’s Next? •  •  •  •  Additional testing New network designs Cloud strategy moving forward New ideas @Bluelock | #BLRaaS | www.bluelock.com
  29. 29. Connect with Bluelock Questions, comments or want more detail on DR in the cloud? Connect with Bluelock! @Bluelock | #BLRaaS | www.bluelock.com
  30. 30. And the Winner Is… @Bluelock | #BLRaaS | www.bluelock.com

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