The document is a resume for Ben Vanderwilt applying for a developmental role. It summarizes his qualifications including outstanding supervisory, management, organizational, and communication skills. It then details his work experience as Operations Manager at Pella Windows and Doors where he led operations and drove cost reductions. Prior to that he held various production management roles at Pella Corporation leading teams, developing safety and quality programs, and transitioning products. He also owns a family cattle and crop farm.

1. Ben Vanderwilt
113 Randon Terrace
Lake Mary, FL 32746
Voice: (641)660-8443
E-mail: bjvanderwilt@gmail.com
Objective: To obtain a challenging developmental role for a competitive company.
Summary of Qualifications
Outstanding Supervisory and Management skills-possess the ability to coordinate multifaceted activities;
proactive at analyzing areas in need of improvement; and developing and implementing productive corrective
actions
Effective Organizational and Planning skills-proficient in driving profitable business growth while monitoring
budget expectations
Excellent Communication skills-expert in utilizing inter-personal skills in relating with others. Capability to
utilize diverse skill sets to optimize team performance.
Work Experience
Pella Windows and Doors, Orlando, Florida
Operations Manager, May 2008 - Current
 Lead the operations team which serviced the state of Florida and the Caribbean
 Responsible for aspects of the installation, service, value add, and distribution of Pella
Windows and Doors
 Responsible for Retail Sales Fulfillment process and training with sales representatives
 Process owner for sales and installation processes following our continuous improvement
teams
 Responsible for ensuring proper margins were being maintained for sales and installation
business
 Worked with retail sales team to develop a standard process for ensuring product is ordered
accurately and installation expectations are met
 Played active role in due diligence and execution of our acquisition of the Jacksonville Branch
 Lead operations team through Orlando’s transition from independent to corporate ownership
 Engaged in lease negotiations for new facility, responsible for all aspects of potential office
build out and warehouse move
 Interacted with customers on daily basis and dealt with escalated customer issues
 Drove operating cost reduction of nearly 35% while maintaining a consistent level of service
to the customer
 Worked with service team to improve customer satisfaction rating in service department by
over 50%
 Worked closely with finance team to manage accounts payable, accounts receivable, and
overall performance to the P&L statement
 Worked with warehouse team to implement 5s and visual management where none existed
 Developed and coached a leadership team that helped drive improvement and create a positive
working environment in a very tough economic environment
 Reorganized the sales and service administrative team to improve performance and efficiency
Pella Corporation,Pella, Iowa
Production Manager, D.S. Casement Plant, March 2004 – May 2008
 Lead a focused plant of 150-200 hourly team members responsible for safety, quality, productivity,
continuous improvement, and development.
 Mentor and coach 5-6 department managers responsible for assembly and partsmaking areas
 Responsible for maintenance and engineering support in my plant
 Worked closely with upper plant management on budgeting and yearly plan development
 Actively developed hourly team members to fill leadership roles
o Developed 4 facilitators into successful department managers
o Developed a strong team of facilitators

2.  Lead focused quality efforts driven from customer focused data
 Initiated and developed a sustainable program for 5S – visual management
 Executed plant initiatives through the use of lean principles
 Lead the 2nd shift team through the Designer 2 product redesign transition
 Participant in the PellaLeadership Development Program
 FinishingKaizan Team Leader Certification
Dept. Manager, Door Plant HVHL, LVHL August 2002 – March 2004
 Through Safety efforts my team had no recordable injuries (03)
 Assisted by QS9000 efforts team reduced ONM quality scores (2.76)
 My team reduced unit cost (1.74 in 02 vs. 1.58 in 03)
Dept. Manager, Metal Plant Paint lines/ Parts Processing May 2001 – August 2002
 Helped develop a team that improved First Pass Yield
 Used nightly final line walk around to enhance customer service
 Improved safety and ergonomics in Interior Prime, Stockroom
 Started use of hour by hour performance tracking in work cells
Outside Ventures
Glenview Farms, New Sharon, IA
 Owner/Operator of family cattle andcrop farm in southeast Iowa
 Well rounded experience in ag-related business including purchasing inputs and crops sales
 Diverse work and farm background allows me to relate to farmers with large and small operations
 Fundamentals of hard work, and respect for people are key drivers in my professional career
Education CentralCollege, Pella, Iowa
 Bachelor of Arts Degree, Graduated May 2001
 Major: Business Management