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A NEED FOR SPEED: RESPONSIVE
DESIGN IN A MOBILE WORLD
©ROBERTE. JOHNSON, PH.D.2010
Bob Johnson, Ph.D.
President, Bob Johnson Consulting
Partner, Customer Carewords, Ltd
J.Boye Web & Intranet Conference
Philadelphia, PA
May 6-9, 2013
Bob Johnson Consulting, LLC 1
My goal today…
For marketers…
• Understand why
reducing content will
make it easier to
create effective
responsive design
websites.
For website creators…
• Understand why
adding a marketing
communications
person to the website
design team will help
make a site easier to
use.
Bob Johnson Consulting, LLC 2
COMPLETE A TOP TASK…
Major reason people visit your
website
Bob Johnson Consulting, LLC 3
<5 SECONDS TO
CONNECT…
The Golden Rule
Bob Johnson Consulting, LLC 4
PERFORMANCE IS A
PRIORITY…
“It’s possible to address
performance concerns... most
people don’t.”
Tim Kadlec, Implementing Responsive Design
Bob Johnson Consulting, LLC 5
SPEED… THE ACHILLES’
HEEL OF RESPONSIVE
DESIGN
“Unfortunately, performance is treated
as an afterthought on many projects.”
Tim Kadlec, Implementing Responsive Design
Bob Johnson Consulting, LLC 6
Home page load times increasing…
Web Performance Today http://bit.ly/1525Y7P
Bob Johnson Consulting, LLC 7
Slower on all browsers…
Web Performance Today http://bit.ly/1525Y7P
Bob Johnson Consulting, LLC 8
10 fastest business sites… <4seconds
Web Performance Today http://bit.ly/1525Y7P
Bob Johnson Consulting, LLC 9
Tablet users have high expectations…
http://bit.ly/HUPxPj (March 2012 research)
Bob Johnson Consulting, LLC 10
That are not being met…
Bob Johnson Consulting, LLC 11
RD vs. mobile download speed…
http://mobitest.akamai.com/m/index.cgi
Top RD website… 5.05s Top mobile website… 1.80s
Bob Johnson Consulting, LLC 12
Mobile site speed leader… 12 requests
Bob Johnson Consulting, LLC 13
RD site speed leader… 28 requests
Bob Johnson Consulting, LLC 14
AFTER THE RESPONSIVE
HOME PAGE?
Some desktop pages are not “mobile
friendly”…
Bob Johnson Consulting, LLC 15
Not very “responsive” for humans…
Bob Johnson Consulting, LLC 16
GOING FORWARD:
MOBILE FORCES FOCUS…
“Mobile first… helps you to focus on key
components of your site…”
Tim Kadlec, Implementing Responsive Design
Bob Johnson Consulting, LLC 17
REMOVING CONTENT…
“The alarming trend of hiding
content on mobile devices…”
Tim Kadlec, Implementing Responsive Design
Bob Johnson Consulting, LLC 18
PORTABLE CONTENT…
“How do we make content more
portable?”
Tim Kadlec, Implementing Responsive Design
Bob Johnson Consulting, LLC 19
CUSTOM CONTENT…
“Some suggest that custom
content should be written for each
site.”
Tim Kadlec, Implementing Responsive Design
Bob Johnson Consulting, LLC 20
Get priorities in order…
• Start with mobile expectations…
1. Create a simple design
2. Highlight important info (AKA: identify top
tasks)
3. Feature calls-to-action
4. Keep sites quick
5. Optimize for screen size
• Website Magazine, “Meeting Mobile Expectations,”
May 2013
Bob Johnson Consulting, LLC 21
If you were starting RD from scratch…
Build from mobile up…
• Less content
• Fewer images
• Cleaner design
• Faster operating site
If from desktop down…
• Can you eliminate
garbage content?
• Can you agree that not all
content is “ready for
responsive”?
• Can you wait to launch
until all key pages are
ready?
• Does everyone
understand “speed”?
Bob Johnson Consulting, LLC 22
RESOURCES…
Bob Johnson Consulting, LLC 23
The case for speed…
http://www.copyblogger.com/website-speed-matters/
Bob Johnson Consulting, LLC 24
Testing for “real world” performance…
http://www.guypo.com/uncategorized/real-world-rwd-performance-take-2/
Bob Johnson Consulting, LLC 25
Tim Kadlec’s book…
http://www.implementingresponsivedesign.com/
Bob Johnson Consulting, LLC 26
Problems and solutions…
http://vimeo.com/49194960
Bob Johnson Consulting, LLC 27
Available on SlideShare…
http://www.slideshare.net/tsalcedo/higher-ed-web-ne-presentation
Bob Johnson Consulting, LLC 28
Testing mobile sites…
http://mobitest.akamai.com/m/index.cgi
Bob Johnson Consulting, LLC 29
THANKS FOR BEING
HERE IN PHILADELPHIA!
Bob Johnson, Ph.D.
bob@bobjohnsonconsulting.com
www.bobjohnsonconsulting.com
@highedmarketing
Bob Johnson Consulting, LLC 30
ADDENDUM 1
Speed tests, Mobile Sites vs.
Responsive Design Sites
Bob Johnson Consulting, LLC 31
8 higher education RD websites +1…
Bob Johnson Consulting, LLC 32
9 higher education mobile sites…
Bob Johnson Consulting, LLC 33

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A Need for Speed: Responsive Design in a Mobile World

  • 1. A NEED FOR SPEED: RESPONSIVE DESIGN IN A MOBILE WORLD ©ROBERTE. JOHNSON, PH.D.2010 Bob Johnson, Ph.D. President, Bob Johnson Consulting Partner, Customer Carewords, Ltd J.Boye Web & Intranet Conference Philadelphia, PA May 6-9, 2013 Bob Johnson Consulting, LLC 1
  • 2. My goal today… For marketers… • Understand why reducing content will make it easier to create effective responsive design websites. For website creators… • Understand why adding a marketing communications person to the website design team will help make a site easier to use. Bob Johnson Consulting, LLC 2
  • 3. COMPLETE A TOP TASK… Major reason people visit your website Bob Johnson Consulting, LLC 3
  • 4. <5 SECONDS TO CONNECT… The Golden Rule Bob Johnson Consulting, LLC 4
  • 5. PERFORMANCE IS A PRIORITY… “It’s possible to address performance concerns... most people don’t.” Tim Kadlec, Implementing Responsive Design Bob Johnson Consulting, LLC 5
  • 6. SPEED… THE ACHILLES’ HEEL OF RESPONSIVE DESIGN “Unfortunately, performance is treated as an afterthought on many projects.” Tim Kadlec, Implementing Responsive Design Bob Johnson Consulting, LLC 6
  • 7. Home page load times increasing… Web Performance Today http://bit.ly/1525Y7P Bob Johnson Consulting, LLC 7
  • 8. Slower on all browsers… Web Performance Today http://bit.ly/1525Y7P Bob Johnson Consulting, LLC 8
  • 9. 10 fastest business sites… <4seconds Web Performance Today http://bit.ly/1525Y7P Bob Johnson Consulting, LLC 9
  • 10. Tablet users have high expectations… http://bit.ly/HUPxPj (March 2012 research) Bob Johnson Consulting, LLC 10
  • 11. That are not being met… Bob Johnson Consulting, LLC 11
  • 12. RD vs. mobile download speed… http://mobitest.akamai.com/m/index.cgi Top RD website… 5.05s Top mobile website… 1.80s Bob Johnson Consulting, LLC 12
  • 13. Mobile site speed leader… 12 requests Bob Johnson Consulting, LLC 13
  • 14. RD site speed leader… 28 requests Bob Johnson Consulting, LLC 14
  • 15. AFTER THE RESPONSIVE HOME PAGE? Some desktop pages are not “mobile friendly”… Bob Johnson Consulting, LLC 15
  • 16. Not very “responsive” for humans… Bob Johnson Consulting, LLC 16
  • 17. GOING FORWARD: MOBILE FORCES FOCUS… “Mobile first… helps you to focus on key components of your site…” Tim Kadlec, Implementing Responsive Design Bob Johnson Consulting, LLC 17
  • 18. REMOVING CONTENT… “The alarming trend of hiding content on mobile devices…” Tim Kadlec, Implementing Responsive Design Bob Johnson Consulting, LLC 18
  • 19. PORTABLE CONTENT… “How do we make content more portable?” Tim Kadlec, Implementing Responsive Design Bob Johnson Consulting, LLC 19
  • 20. CUSTOM CONTENT… “Some suggest that custom content should be written for each site.” Tim Kadlec, Implementing Responsive Design Bob Johnson Consulting, LLC 20
  • 21. Get priorities in order… • Start with mobile expectations… 1. Create a simple design 2. Highlight important info (AKA: identify top tasks) 3. Feature calls-to-action 4. Keep sites quick 5. Optimize for screen size • Website Magazine, “Meeting Mobile Expectations,” May 2013 Bob Johnson Consulting, LLC 21
  • 22. If you were starting RD from scratch… Build from mobile up… • Less content • Fewer images • Cleaner design • Faster operating site If from desktop down… • Can you eliminate garbage content? • Can you agree that not all content is “ready for responsive”? • Can you wait to launch until all key pages are ready? • Does everyone understand “speed”? Bob Johnson Consulting, LLC 22
  • 24. The case for speed… http://www.copyblogger.com/website-speed-matters/ Bob Johnson Consulting, LLC 24
  • 25. Testing for “real world” performance… http://www.guypo.com/uncategorized/real-world-rwd-performance-take-2/ Bob Johnson Consulting, LLC 25
  • 30. THANKS FOR BEING HERE IN PHILADELPHIA! Bob Johnson, Ph.D. bob@bobjohnsonconsulting.com www.bobjohnsonconsulting.com @highedmarketing Bob Johnson Consulting, LLC 30
  • 31. ADDENDUM 1 Speed tests, Mobile Sites vs. Responsive Design Sites Bob Johnson Consulting, LLC 31
  • 32. 8 higher education RD websites +1… Bob Johnson Consulting, LLC 32
  • 33. 9 higher education mobile sites… Bob Johnson Consulting, LLC 33