UPS Organizational Structure and Delivery Operations

United Parcel Services Organizational Structure
Organizational Structure
Organization structure is the differentiation; that is the way the organisation is differentiated into
tasks, responsibilities, departments and hierarchies and the integration (the way the organisation is
coordinated to form a unitary whole). It defines how activities in the organization are directed
toward the achievement of organizational aims. The structure provides the foundation on which
standard operating procedures and routines rest, determines which individuals get to participate in
which decision making processes and thus to what extent their view shape the organization's actions
(Stephen, 1987)
United Parcel Services Organization Chart
United Parcel Service, Inc. (UPS) is the world's largest package delivery ... Show more content on
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UPS is known to offer efficient services throughout the world.
3.4 People
UPS organization structure supports organizational and individual talent necessary for success
including performance measures and incentives aligned to the objectives and work processes and
systems. The company provides opportunities for their employees to grow professionally and this
makes it be able to offer high quality services.
3.5 Culture
UPS organization structure allows high performance values and behaviors and capacity to change.
The company has always provided an opportunity for their managers to grow professionally. It is
known for its development of high quality leadership, making a commitment in preparing future
leaders and encouraging them to learn outside of there are of expertise.
References
Brewster, M. & Frederick D. (2007). Driving Change. The UPS Approach to Business.
Jacobides, M. G. (2007). The Inherent Limits of Organizational structure and the Unfulfilled Role of
hierarchy. Lessons from a near–war: Organization Science, p. 18, 3,
... Get more on HelpWriting.net ...

United Parcel Service 's Ipo
United Parcel Service 's IPO In any organization, financial analysis is one of the most basic parts of
evaluation of a company operation in any business environment. As businesses operate, it is very
important that the managers know the real environment for which a firm carries out its activities.
The competitions evident in the market are substantial to the decision making process of a firm.
Also, firms need to give much attention to the market forces of a particular industry to make sure
that they are able to make these forces turn to their advantage. This paper will indicate the UPS 's
bussiness enviroment, porter's five forces, trends in the package delivery industry ,factors for
success in the UPS 's industry, UPS 's relative strengths, the appropriate benchmark companies for
valuation purposes, and the UPS 's accounting policies and methods,. The UPS company is a
multinational company and this means that the company needs to give attention to the different
external factors like politics, economy, social, and technology. UPS needs to give attention of the
political governments of the countries within which they operate. Because of the different political
instability that has been seen in some of these countries, the company must invest in the countries
which are politically stable. For example, the company recently declined venture into some
countries in Africa because the political ambience in these countries were quite unstable. In the
event that these countries

Case Analysis: United Parcel Service
Introduction United Parcel Service; UPS, is one of the largest corporations for delivering items from
one place to another. It has 330,000 employees, delivers 12 million back ages per day to 6 million
customer. UPS has their own airlines to deliver the packages on time. UPS provides its services to
any customer that needs it, and they don't specify their customers, and treat all of their customers as
the most important customer in the company; they don't differentiate between customers' packages.
UPS try's to provide the best customer service and with the best available rates to attract the mass
customers, which will provide them with the highest amount of revenue. UPS deals with almost six
percent of the domestic gross profit in the United ... Show more content on Helpwriting.net ...
After studying the employees plan and expectations carefully, they provide himher with the
company's plan and let the employee understand hisher long–term plan with the company, they
provide the employee with hisher future schedule of the development process. This will make the
employee more engaged with the job and wants to stay working for the company, and will enhance
the level of performance of the employees, and they will be more

United Parcel Service Airlines Operations
United Parcel Service Airlines Operations
Competition
Air transportation is, increasingly, becoming the preferred mode for the shipment of high–value,
lightweight and perishable goods due to lower shipping costs and more frequent service. In the air
cargo industry, UPS competes with many different carriers on a local, regional, national and
international basis. Their primary competitors include the United States Postal Service (USPS),
other national postal services, and various motor carriers, express companies, freight forwarders,
and air couriers such as Federal Express (FedEx), DHL, Emirates SkyCargo, Korean Air Cargo,
Cathay Pacific Cargo, and Lufthansa Cargo. Other areas of competition include the use of mail
substitutes (e.g., ... Show more content on Helpwriting.net ...
Personnel From 2005 to 2007, the number of people employed by UPS Air increased from 5,898
(averaging 5,723 full–time and 175 part–time employees) to 6,280 (averaging 6,117 full–time and
163 part–time employees). As a result of the economic downturn which began in 2007/2008, UPS
Air has decreased both its full–time and total workforce by 13% (its part–time workforce had been
on the decline since 2002). As of December 31, 2014, UPS Air employed 5,461 people, including an
average of 5,345 full–time employees and 116 part–time employees, not including temporary
seasonal employees; and by August 2015, the number of employees had increased, for the first time
since 2007, to a total of 5,483, consisting of 5,365 full–time and 118 part–time employees (BTS,
2015e; SEC, 2015a).
Included in the full–time employees are "...pilots who are employed under a collective bargaining
agreement (CBA) with the Independent Pilots Association ("IPA")... " (SEC, 2015a, p. 11). The total
number of pilots has decreased from a maximum of approximately 2,900 in 2007, to approximately
2,600 at the end of 2014 (SEC, 2006–2015a). In addition to the pilots, the company's "...airline
mechanics are covered by a collective bargaining agreement with Teamsters Local 2727..." (SEC
2015a, p. 11).
Operating and Financial Performance Data
Operating Performance – Revenue Ton Miles (RTMs).

The Expectation Management Of A Parcel Delivery Company
Introduction
This paper will look into the Expectation Management of a parcel delivery company and how to
properly reduce the level of service in order to redefine the company's business model. It will look at
the promises the company makes and if they are realistic and how they will follow through, the
choices it offers it customers and if the too are realistic or sustainable. The intent is to create a
tiered–value offering based on the customers communicated service criteria. Based on what a
company learns from the communication of what the customer expects, the company should be able
to define its customer service business model.
Managing Expectations
In order to effectively manage expectations on what and how a services provider ... Show more
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In order to make a realistic promise the company must know what the customer expects and its
limitations with providing that level of service or if that is unrealistic request. The company must
communicate with the customer on what their expectations are, so that the company could then
evaluate if that is a feasible feat for the company to achieve, or if the expectations of the customer
are unrealistic. The higher the level of expectation the customer brings, will determine their personal
evaluation of service (Zeithaml, Bitner, & Gremler, 2013, p 429); and the higher level of service
quality they expect to received. In order for the customer to believe they received high quality of
service their expectations must be met. In pursuance of fulfilling the customer expectation of service
received the customer must be afforded options or choices related to the service received.
Offer Choices Offering choices to customers, gives the customer more belief that they have control
of the level of service they will receive, and that, that level of service will be met. With a parcel
shipping company, the higher the price the more the customer will expects to have their level of
service achieved. In marketing, customers relate time/money and speed/quality; if a customer
perceives that they are paying more for time or quality they

Business Analysis : United Parcel Service
The company that I chose was United Parcel Service. UPS 's main business is the time–definite
delivery of packages and documents worldwide. Today, UPS is a global company with one of the
most recognized brands in the world. They have become the world 's largest package delivery
company and a leading global provider of specialized transportation and logistics services.
(Ups.com.,2014). Along with UPS this study examines the financial management policies of another
competitor in the Air Delivery & Freight Services Industry, Federal Express; and also the industry in
a whole. I used ratio analysis to look at profitability and to understand how management, investment
and financial management activities impact the overall performance of FedEx ... Show more content
on Helpwriting.net ...
Next, Outside of UPS's major investments in their operations infrastructure, the majority of their
assets are highly liquid or short–term investments. UPS also relies more heavily on long–term
liabilities, whereas FedEx relies more heavily on short–term liabilities. It appears that UPS is able to
drive a higher NOPAT Margin (operating income*(1–tax rate), this might mean that they are able to
ask a price premium for their services, and that UPS is able to run their operations more efficiently.
The competitor that I compared with UPS in the Air Delivery & Freight Services industry in the
United States is FedEx. FedEx, being the smaller company with a market share that is maybe a third
of UPS. FedEx like UPS offers a range of shipping services for delivery of packages and freight and
offers domestic pickup–and–delivery services within certain foreign countries. UPS has more
working capital than FedEx and FedEx's fixed asset turnover is slightly higher than that of UPS. In
the chart above it shows that FedEx's total asset turnover is lower than UPS' total asset turnover but
if you look at the different sizes of the company's, with UPS being a giant in the industry this is
actually false and FedEx has the higher total asset turnover. This might point to FedEx making more
use than UPS of leasing or rental of equipment. According to the financial numbers stated above,
and in the financial statements of both companies it is clear that UPS is the larger company when
comparing

Supply Chain Management Of United Parcel Services
Title Page: Supply Chain Management of United Parcel Services (UPS)
Individual Research Paper
Written in Fulfillment of Activity 8.5 Course Requirements for LGMT 683
October 2014 Term
Embry–Riddle Aeronautical University – Worldwide
December 12, 2014
By
Minina Johnson Abstract
This research paper is written to explain the importance of globalization and supply chain
management of the United Parcel Service (UPS). In this document, the reader will obtain the history
and development of UPS as well as the supply chain strategy and strategic network optimization
developed for their business. In addition, this report will also discuss the distribution network of
UPS and how it operates to deliver packages to their destinations around the ... Show more content
Soon afterwards, UPS disbursed packages nationwide and began to increase their international
services (Rodrigue, n.d.).
Today, the world headquarters for UPS is currently located in Atlanta, Ga. UPS transport for and
delivers to more than 9.4 million customers in 220 countries daily (UPS, 2014). In 2013, the
company delivered over 4.3 billion packages and documents around the world (UPS, 2014). As the
package distribution industry become more competitive, UPS uses cutting–edge technology, access
to global resources, and an integrated network of physical, technological, and human assets to
maintain their competitive advantage over other delivery companies (Company History). This
competitive advantage helps UPS continue to receive new and repeat customers and help grow their
business.
Globalization of UPS
UPS did not venture their business outside the United States until the mid–1970s. Canada and
Germany were two of first locations UPS decided to expand their business (Rodrigue, n.d.). There
were several cultural and logistical challenges that UPS faced when embarking on the expansion of
their company into Germany. However, they maintained their core values and operating principles
of UPS. Globalization wasn't very profitable in the beginning of this expansion but UPS stay the
course with their strategy and looked at

"United Parcel Service: Basic management structure."
The United Parcel Service known also as the "Brown Giant" is the powerhouse in the air delivery,
freight and parcel service industry. The United Parcel Service is based in Atlanta and is the world's
largest package–delivery firm. UPS delivers more than 3 billion parcels and documents per year.
United Parcel Service operates 150,000 vehicles and 575 airplanes and is the dominating force in the
United States ground delivery market. UPS is announcing that it's ever expanding company with
new acquisitions in the Asia/Pacific region, Latin America, and Europe. With its bureaucratic
approach to the company's management system with tight rules and regulations, and a well–defined
division of labor in each plant from top to bottom is key in there ... Show more content on
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Employee
moral is at an all time high. They can now see a clear link between the work they do and the end
result. All of these improvements compliment the service level. Other methods of improvement are
also available. At United Parcel Service, a new career development system helps managers shape
their career plans. This helps ensure a promising future for the shipping company and it's
employees. UPS's 285,000 employees in 185 nations and territories worldwide operate a system that
makes use of highly–reliable electric tracking technology to ensure the timely pickup and delivery
of every thing from business
documents to seasonal gifts. This expansive melting pot of cultures has lead to many accolades in
the package service. The employees are the company's' most valuable assets. They share a sense our
ownership because they are offered stock options. United Parcel Service has recently been awarded
one of Fortune magazine's " Diversity Elite 50 Best Companies for African American, Asians, and
Hispanics. In addition, Fortune also recognized "United Parcel Service as the World's Most Admired
Global Mail, Package, and Freight Delivery Company." (Leibowitz, 1999.) These accomplishments
have led to better customer satisfaction, employee happiness, and overall success. This company is
making a smooth transition to the future. Many goals were set for the new millennium. One goal set
by the development department was to identify and apply new technology

Ethics Of The United Parcel Service Essay
Ethics In today 's world where multi–billion dollar corporations can have such a strong force and
presence over the world, It 's important that these companies take some social responsibility. Ethics
should play a strong role in how a company behaves and performs its services. The United Parcel
Service have taken no exception to that rule. UPS was actually ranked as one of The world 's most
ethical companies by Ethisphere Institute for the tenth year in a row. That 's quite an achievement
for such a large corporation to accomplish in today 's age. In fact Chief Compliance Officer for UPS,
Mohammad Azam stated "At UPS, operating as an ethical company means doing what we say we
will do, in business conduct, in our impact on the environment and in how we touch the lives of
people in the communities where we live and work. Operating with high ethical standards
internationally is part of the culture of UPS and this commitment is shared throughout our
organization," .(UPS pressroom) Strong statements such as this are ideal for large companies
because it shows this philosophy is engrained in the fabric of the company itself, you want the least
important, to the most important employees to all follow this ethical code. UPS has an official
Ethical code of conduct on its company website that delivers 50 pages of rules and guidelines that
UPS expects every employee to work by. A company that does this shows they care about its
employees and its customers This is not to say UPS

Ethics And Diversity In United Parcel Services
Management and organizational behaviors are affected by multiple issues within an organization,
from the type of work done, to the industry, to the rules and policies of the company. All of these
elements work together to establish a culture within an organization and to provide direction and
guidance for employees as they go about their day–to–day work. Ethics and diversity are two major
dynamic realities that influence the environment of organizations today. Diversity is present when
there is a mixture of differences and similarities in terms of age, religion, culture, gender, ethnicity,
and education amongst a group of people in the same environment. Therefore, in order to support an
ethical organizational culture, it is important for an organization to establish a code of ethics.
Within the walls of United Parcel Services (UPS), they believe the culture of their company should
reflect diversity and inclusion. Because they are a global company, they strongly embrace on the
philosophies and ideas of ... Show more content on Helpwriting.net ...
UPS has high standards and is constantly setting goals to better serve their customers needs.
Problem solving, innovative technology, new services, and choreographed delivery procedures are
some of the key operational focal points. If one package is not delivered on time, that is considered a
service failure. Drivers will do everything possible to providing the best customer service possible,
even if it means incurring extra costs to getting one package delivered on time. By keeping
employee morale up, management meets regularly with employees to discuss services. Together
they work as a team to solving problems. Service Involvement Meetings were also designed for
employee groups. This gives employees the chance to work with other colleagues to finding
solutions with service failures. In addition, these meetings give management the opportunity to
recognize employee's exceptional

Concentration Camp Parcel Service
Agencies and parcels
While many comment on the ICRC's lack of effort during the Holocaust, the great amount of work
they actually did is often ignored. In order to disperse this great workload, different groups had to be
were created within the ICRC. "Although efforts to aid Jewish victims of the Nazi Holocaust were
thwarted by the German government, the ICRC managed to furnish food, clothing, and medical
supplies to a few concentration camps ("International Committee"). A branch called the
Concentration Camp Parcel Service (CCPS) was created in July of 1943 to focus and mend the
problem of being cut off with prisoners. ("Expansion, Suspicion" 7). "The ICRC delivered more
than 34 million parcels and more than 1.3 million books to prisoners ... Show more content on
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The Committee helped millions of prisoners of war and "civilian internees" in the aftermath of
World War II ("International Committee"). In addition, post WWII, the ICRC has "continued its role
as an independent, nonpartisan humanitarian agency," ("International Committee"). Today, the Red
Cross ideals have changed. It is now "dedicated to preventing and alleviating human suffering in
warfare and in emergencies such as epidemics, floods and earthquakes," (The Movement). "It
directs and coordinates its members' actions to assist the victims of natural and technological
disasters, refugees and those affected by health emergencies," (The Movement). If the Holocaust
were to happen today, it would be partly its responsibility to help the interned civilians because that
is what it has evolved into today. However, back then, it was not expected for them to help

United Parcel Service
United Parcel Service UPS faced a variety of problems in the near future. UPS had to consider how
to develop and grow it's technology and information services, in order to remain competitive in the
market. With that challenge, UPS had to face the challenge of balancing its intent to develop and
promote from within, with the need to advance quickly using outside resources. Along a similar
vein, UPS struggled with the strategic problem of how to grow their air services business. UPS has
to consider whether or not to continue contracting air services from other suppliers, or to acquire
another firm. Acquiring another firm would cause UPS to deal with even more problems with
cultural integration. Overall, UPS was dealing with the strategic ... Show more content on
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When looking at the IT problem UPS faces, we can see that UPS has a variety of options. The first
option would be to continue their policy of internal development and promotion. This option would
maintain their cultural integrity, however it would cause them to continue to be behind their
competition, due to the length of time it takes to train new individuals, and the possibility that even
with training, their existing employees may not have the skills to propel their technological growth.
The next option UPS has is to simply hire the technological employees that they need, quickly and
from the outside in order to facilitate growth. While this option gives them the speed they need to
catch up with the competition, it goes against the promise they made to their employees to promote
from within. The final option they should consider would be to outsource their information services
department. This option would prevent their employees from feeling betrayed, since they were not
overlooking UPS employees. It would also give UPS the speed needed to deal with their
competitors, without forcing them to learn new skills. By outsourcing, UPS can utilize another
company's competitive advantage in information services. I recommend that UPS outsource, in
order to prevent degrading the culture that had gotten UPS so far, while still allowing UPS to grow
quickly and compete in a difficult

How Ups Is The United Parcel Service, Or Ups? Essay
If you have had a package delivered in the mail recently, there is a significant chance that UPS
shipped it. The United Parcel Service, or UPS, is one of America's largest shipping companies.
According to UPS's fact sheet, in 2015, they shipped 4.7 billion packages and documents (2016).
This is more than 18 million packages a day. In order to operate successfully and maintain a profit,
UPS uses advanced technology and Information Systems to manage its business. UPS's use of Radio
Frequency Identification, the Delivery information Acquisition Device, and use of datacenters
allows UPS to keep its business reliable, profitable, and competitive. In order to understand the
expansive information systems that UPS uses, it is important to understand UPS's background. UPS
was founded in 1907, when James E. Casey established the American Messenger Company in
Seattle Washington ("Company History", n.d). Initially, the company focused on delivery for retail
stores ("Company History", n.d). By 1918, the company became one of the largest package delivery
services in Seattle ("Company History", n.d). In 1919, the company began expanding, which
resulted in the company changing their name to the United Parcel Service ("Company History",
n.d.). The company began expanding at a rapid rate by buying local package delivery services
("Company History", n.d.). In 1999, the company became a publicly traded company ("Company
History", n.d.). Currently, UPS operates in more than 220

United Parcel Service Mission Statement
What does your company stand for? What is it's purpose? The common answer today is to make
money. That is not always the the case because many companies stand for something much greater.
Do not make the mistake of thinking that making money is not important, it is a key piece in
maintaining the original purpose and longevity of any company. The purpose that I mentioned is
typically defined by a statement or phrase that defines the vision of a company, and is better known
as the mission statement. "The mission statement is established by the strategic leadership of a
company it involves creating a vision, developing strategies and empowering individuals throughout
the organization to put those strategies in action"(Parnell, 2008, p.251). This ... Show more content
The findings showed that higher–performing companies, discussed strategies to protect the
company's vision because this was their foundation. In other words, they wanted to protect and
maintain the secret to their

What Is The United Parcel Service?
The united parcel service has to determine how it can be objectively and be accurately being used
for review process that proves to have difficult procedures but is very important. Pfeffer conducted a
research to investigate the relationship that existed between the centered practices of the people and
the lower profits and the higher profits of the turnover for the employees (Peterkova, &
Wozniakova, 2016). There was very solid relation that was discovered between the two and there
raised many worries like would UPS be called for company that is people centered (Hussain, 2014).
With the achievement of the personal assistances the so called the PDAs there has been a
breakthrough for ensuring that there is objective use via standardization ... Show more content on
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The three practices included empowerment via centralization, and teams that are self managed.
Decentralization is the act of sharing decision making authority in the whole management of a
company with the employees who are in the lower levels within the same organization (Hussain,
2014). UPS for the case has decided that the key supervisors will conduct the ride along instead of
the upper management such as the human resource (Courson et al, 2014). The UPS will also
evaluate if and how well their employees are performing and conducting all the practices as per the
laid procedures. The other practice is about sharing of the key information and with the use of the
PDAs by the supervisors will ensure that there is always a connection to e–mail and any other
resources that are crucial for the case (Peterkova, & Wozniakova, 2016). The process of evaluation
has been made uniform through the use of PDAs in the company and enabled the supervisors to
quickly transfer information when they are in the office. The supervisors can also use the PDAs for
a comprehensive training by identifying the key needs of training whenever they have carried with
them their PDAs in the field with the employees (Hussain, 2014). Despite of the fact that three of
the seven people– centered activities, according to Pfeffer relate to the case, seven practices are

Ups On The United Parcel Service
The United Parcel Service delivers millions of packages every single day throughout the entire
world. UPS delivers packages to over 200 countries. It is by far one of the biggest delivery
companies in the world. Two teenagers started the company in 1907. By 1975, UPS was serving 48
countries in the United States. By the 1990s, UPS shifted towards a global footprint that has worked
tremendously. UPS has emerged in many different economies; however, UPS has not had as much
market scale, as they have wanted in India. In 2005 and 2008, they formed alliances with Jet Air and
AFL Private Ltd for better access in India. However, UPS has used more resources in other markets,
like China and Malaysia. Therefore, competitors of UPS will begin to enter India if UPS does not do
something soon. Unfortunately, DHL, one of their competitors, bought an Indian delivery company
and it has been successful. As a result, UPS wants to enter the Indian market with full force, but
many questions will arise to join a market with over a billion people. An external analysis that can
be done on UPS is the PESTEL analysis. From a political standpoint, UPS has to deal with labor
unions. In 1997, they actually had a labor strike due to pensions and pay. As a result, the company
lost over 650 million dollars due to the strike. In order to have a successful business, the workers
have to be satisfied. Also, there are political implications in doing business in India for the delivery
companies because it

United Parcel Services Mission Statement
Organizational Setting– UNITED PARCEL SERVICE
Company Mission: The United States Parcel Services was founded in 1907. The company was
created as an American Messenger Company. The first responsibilities of employees of the UPS ran
walked by foot or rode a bike in order to make deliveries. In 1913 UPS teamed up with a competitor
company and invested in their first delivery truck. While teaming up with their competitor, the
decided to focus on delivering packages to stores and changed their name of business to Merchants
Parcel Delivery. The United States Parcel Service name was first used in 1925. (United Parcel
Service of America, 2018). In 2013 UPS released a mission statement, "What we seek to achieve:
grow our global business by serving the logistics needs of customers, offering excellence and value
in all that we do. Maintain a financially strong company with broad employee ownership that
provides a long term competitive return to our share owners (United Parcel Service of America,
2018)." ... Show more content on Helpwriting.net ...
Popular services and products that UPS offers include printing, mailbox services, and packaging and
shipping services. UPS is known to be the world's largest package delivery business. UPS' intended
customer market has reached world–wide and according to their mission statement, UPS strives to
see growth globally (United Parcel Service of America, 2018). UPS and Fed–EX are two top
competitors in the packaging and delivering industry. However, UPS has advantages over Fed–Ex
due to the international delivery and supply chain group of UPS. UPS has done an excellent job of
making it nearly impossible for any new competitor to enter into the packaging and delivery
industry. (United Parcel Service of America,

Logistics Design Alternatives to United Parcel Service
The United Parcel Service is one of the largest companies in the global courier delivery service
industry, with a net income of about $3 billion and revenues exceeding $53 billion. Headquartered
in the United States, a large part of UPS's market share and revenues come from the business it
conducts in Europe. The logistics design of UPS has three distinct functions, consolidation,
distribution, and fragmentation. Consolidation is the collection of parcels to then be sent to
distribution. Distribution works on a hub–to–hub basis with distance determining what mode of
transportation will be used (Air or Ground). Fragmentation is the final design step in the UPS
logistics design, combined with consolidation for the most part; this function is where products are
delivered to their final destination. These basic functions have kept UPS a world leader in the
logistics field and well ahead of their competitors. Benjamin Franklin once said "Without continual
growth and progress, such words as improvement, achievement, and success have no meaning"
(Brainy quote, 2014). UPS is continually striving to improve their logistical operations. With over
90,000 ground vehicles in the UPS fleet, it is hard to imagine how much money they are spending
on gasoline. The fragmentation and consolidation function of UPS make up the majority of the
vehicle usage within UPS, they have set fuel–efficiency goals for their fleet aiming for a 20%
increase in MPG between the years 2000 and 2020.

Reflections On My Plant Engineering Summer Internship At...
Reflections on my Plant Engineering Summer Internship at United Parcel Service Introduction My
Plant Engineering (PE) internship experience at United Parcel Service (UPS) allowed me to utilize
all that I have learned at Florida Polytechnic University and apply it to real world work experience.
Thus expanding upon my previous knowledge while simultaneously allowing me to grow in new
ways that cannot be taught in the classroom. Interning at UPS has helped highlight my fortes and
flaws as not only an engineering student, but also as a young adult entering the professional world.
Through firsthand daily coaching and mentoring from senior engineers, I discovered that
communication is the key to being successful as an individual and as a team. Encouraging social
cognizance provides necessary balance within a company. Getting the Job An INROADS alumni
told me about an organization called INROADS and encouraged me to go online and apply for their
paid summer internship program. INROADS is a non–profit company that focuses on "developing
and placing talented underserved youth in business and industry, and prepares them for corporate
and community leadership (INROADS, 2011)." The organization is currently expanding their STEM
program. So, my Florida Polytechnic education along with their internship program was a great
match. The program is highly selective with a rigorous application process. Of more than 11,000
applicants just over 1,000 earn internships

Text
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Benny, the War in Europe, and Myerson's
Daughter Bella
When Benny was sent overseas in the autumn of 1941 his father, Mr. Garber, thought that if he had
to give up one son to the army, it might as well be Benny who was a quiet boy, and who wouldn't
push where he shouldn't; and Mrs. Garber thought: "my Benny, he'll take care, he'll watch out;" and
Benny's brother Abe thought "when he comes back, I'll have a garage of my own, you bet, and I'll be
able to give him a job." Benny wrote every week, and every week the Garbers sent him parcels full
of good things that a Jewish boy should always have, like salami and pickled herring and shtrudel.
The ... Show more content on Helpwriting.net ...
He had a glass–eye and when a player hesitated on a bet, he would take it out and polish it, a gesture
that never failed to intimidate. His daughter, Bella, worked behind the counter. She had a club–foot
and mousy hair and some more hair on her face, and although she was only twenty–six, it was
generally supposed that she would end up an old maid. Anyway she was the one – the first one –
who noticed that the war in Europe had changed Benny. And, as a matter of fact, the very first time
he came into the store after his homecoming she said to him: "What's wrong, Benny'? Are you
afraid?"
"I'm all right," he said.
Benny was a quiet boy. He was short and skinny with a long narrow face, a pulpy mouth that was
somewhat crooked, and soft black eyes. He had big, conspicuous hands, Thich he preferred to keep
out of sight in his pockets. In fact, he seemed to want to keep out of sight altogether and whenever
possible, he stood
behind a chair or in a
light so that
people wouldn't notice him – and, noticing
chase him

away. When he had failed the ninth grade at Baron Byng High School, his class–master, a Mr.
Perkins, had sent him home with a note saying: "Benjamin is not a student, but he has all the
makings of a good citizen. He is honest and attentive in class and a

Table of Content
1. Executive Summary 2. Introduction to UPS 3. History of UPS 4. SWOT Analysis and Porter's
five forces 5. UPS distribution network 6. Competitors of UPS 7. UPS trade direct portfolio of
services 8. Importance of supply chain management 9. The way UPS interacts with its supply chain
partners to improve the outcomes for customers. 10. Limitations 11. Features of the company's
operations which clearly reflect common practice in supply chain management. 12. UPS
Sustainability Concept Analysis 13. Technologies and information systems used at UPS 14. Asset
Recovery and Recycling Management 15. UPS inventory management system 16. Conclusion
1. EXECUTIVE SUMMARY
United parcel service is a company which was in progress from 28th ... Show more content on
Helpwriting.net ...
HISTORY OF UPS
1907 19–year–old Jim Casey and 18–year–old Claude Ryan founded the American Messenger
Company in Seattle, Washington, capitalized with $100 in debt. 1913 1919 The first delivery car
appeared, a Model T Ford Service began in Oakland, California. The name United Parcel Service
was adopted. 1930 A consolidated service began in New York, First mechanical system for package
sorting. Accountant George D. Smith joined the company. 1940–1959 Services were expanded by
acquiring "common carrier" rights to deliver packages between all addresses, any customer, private
and commercial. 1952 1975 1976 Blue Label Air established UPS began servicing all of the 48
contiguous states of the USA. UPS established itself in Europe with a domestic operation in West
Germany. Blue Label Air. 1982 UPS Next–Day Air Service is offered in the US and Blue Label Air
becomes UPS 2nd Day Air Service. 1988 1999 2003 UPS Airlines is launched. UPS became a
public company UPS unveiled a new logo, replacing the iconic package and shield originally
designed in 1961 by Paul Rand. 2004 2005 UPS entered the heavy freight business. UPS completed
the purchase of LYNX Express Ltd, one of the largest independent parcel carriers in the United
Kingdom, for £55.5 million (US$97.1 million) after receiving approval for the transaction from the
European Commission. 2007 United Parcel Service celebrated its 100th anniversary.
4. SWOT ANALYSIS AND PORTER'S FIVE FORCES  SWOT ANALYSIS
Strengths: 

FedEx VALUE CREATION AND ECONOMIC PROFIT United
Parcel...
MEIHO UNIVERSITY
CASE STUDY FOR FINANCIAL MANAGEMENT
CASE 4:
The Battle for Value, 2004:
FedEx Corp. vs. United Parcel Service, Inc.
VALUE CREATION AND ECONOMIC PROFIT
Lecture: 鍾紹熙老師 Group 3: F49802134 胡秋草 F49802153 高玉享箮 Presentation date:
16th Apr 2012
I. OUTLOOK OF CASE 4
Case 4 mentions about the competition between two leading companies in package– delivery
market. FedEx which is the largest foreign presence in China, with 11 weekly flights, serving 220
Chinese cities, so the company's volumes in China had grown by more than 50% between 2003 and
2004. UPS which is the world's largest package–delivery company and dominant parcel carrier in
US, serving 200 cities in 2003. FedEx had ... Show more content on Helpwriting.net ...
Ever true to its humble origins, the company maintains its reputation for integrity, reliability,
employee ownership, and customer service. For UPS, the future promises even more
accomplishments as the next chapter in the company 's history is written.
III. THE BATTLE BETWEEN FEDEX AND UPS
1. Competition in the Express–Delivery Market
a. Percentage of large shippers FEDEX RULES AIRS AND UPS RULES GROUND (%)
Overall, the two companies split the small segment of the Express–Delivery market. There are
ground market and air–express market. While UPS has dominated the ground area, the air–express
has often been FedEx's playground.
b. Capital–investment expenditures The graph shows that from 1992 to 2003, cumulative capital
Expenditures of FedEx and UPS regularly rise. Although the FedEx's CCE is more than UPS, during
this period, the two companies matched each other's investments in capital almost exactly.
c. Price competition
Table1: Summary of Announced List–Rate Increase
UPS

1998
1999
2000
2001
2002
2003
2004
Average
UPS ground
3.6%
2.5%
3.1%
3.1%
3.5%
3.9%
1.9%
3.1%
U.S domestic air
3.3%
2.5%
3.5%
3.7%
4.0%
3.2%
2.9%
3.3%
U.S export
0.0%
0.0%
2.9%
2.9%
3.9%
2.9%
2.9%
2.2%
FedEx
1998
1999
2000
2001
2002
2003
2004
Average
FedEx ground
3.6%

2.5%
3.1%
3.1%
3.5%
3.9%
1.9%
3.1%
U.S domestic air
3.5%
2.8%
0.0%

The United Parcel Service ( Ups )
The United Parcel Service (UPS) adopted a business strategy of mostly hiring part–time workers –
attractive to young workers who were given work at off–time shifts earning union–negotiated wages
and benefits. However, part–time work presented almost no opportunity for advancement. By 1996,
this part–time UPS's workforce grew to 182,000 part–time employees, working approximately 26–
28 hours/week. The Teamster Union, handling the bargaining negotiations for UPS worker–
members, researched the rights of the part–time worker and analyzed the disparities in salaries,
retirement fund benefits and limited opportunities for full–time hiring between the part–time and
full–time workers. The Teamster Union members' called for strike after presenting this picture of
UPS had exploited part–time workers to cut costs. This 1997 strike against UPS was as successful as
it was disruptive. The strike was disruptive to the businesses across the country because it upset the
shipping patterns. Yet, the strikers had gained large general public support over the company. The
strike was led Teamsters president Ron Carey successfully because of its strategic execution.
Namely, Carey made good use of media and generated public sentiment to pressure UPS to settle in
his favor. From the first, the Teamsters had the high ground given the nature of the dispute and the
fact that the public was also concerned about the issue of part–time work and the way companies
were using part–time workers to avoid paying

ABC System Used by United Parcel Service (UPS) Essay
United Parcel Service (UPS) was founded in 1907 as a messenger company. It has grown into a
multi–billion dollar corporation. Today UPS is a global company and one of the most admired and
recognized brands in the world. UPS has become the largest delivery package company and leading
provider of specialized transportation and logistics services in the world.
An organization costing system is a system that helps the management with the strategy planning
while the system plays an important role in providing accurate cost information about the products
and customers (Curtin, 2006). UPS utilizes the Activity–Based Costing (ABC) system. ABC
assumes that activities cause costs and that cost objects create the demand for activities (Marx, ...
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Data must be collected, verified and entered into the system. ABC does not conform to GAAP so a
company will need two accounting books, one for internal and one for external. The data can be
very easily misinterpreted, decision making entails identifying which costing data is relevant for
decisions on hand.
UPS system is based on traditional ABC in that it takes detailed functional cost and maps it to the
products based on the activities that the products drive (ups.com). UPS is a cross functional
discipline, in that it identifies activities within a function or process, measures the cost associated
with the activity and then assigns the cost to a product. UPS responded to technology, the market
and changing times by developing new business strategies to focus on customer needs. The new
change in the business environment demands the organizations to gather the relevant data and
information about the customers, costs, procedures, services, products and activities (Danish, Hasan
& Abid, 2013). They needed a better understanding of specific segments of their business. UPS
operations are extremely complex with a wide variety of service options, operating conditions and
support activities (ups.com). UPS's ABC system is unique in that it leverages our database of work
measurement and package movement detail

Reflections On My Plant Engineering Summer Internship At...
Reflections on my Plant Engineering Summer Internship at United Parcel Service
Introduction
My Plant Engineering (PE) internship experience at United Parcel Service (UPS) allowed me to
utilize all that I have learned at Florida Polytechnic University and apply it to real–world work
experience. Thus expanding upon my previous knowledge while simultaneously allowing me to
grow in new ways that cannot be taught in the classroom. Interning at UPS has helped highlight my
fortes and flaws as not only an engineering student, but also as a young adult entering the
professional world. Through firsthand daily coaching and mentoring from senior engineers, I
discovered that communication is the key to being successful as an individual and as a team.
Encouraging social cognizance provides a necessary balance within a company.
Getting the Job An INROADS alumni told me about an organization called INROADS and
encouraged me to go online and apply for their paid summer internship program. INROADS is a
non–profit company that focuses on "developing and placing talented underserved youth in business
and industry, and prepares them for corporate and community leadership (INROADS, 2011)." The
organization is currently expanding their STEM program. So, my Florida Polytechnic education
along with their internship program was a great match. The program is highly selective with a
rigorous application process. Of more than 11,000 applicants just over 1,000 earn internships

United Parcel Service and Ups
United Parcel Service Executive Summary UPS has announced that after more than 90 years as a
private company, it was planning an initial public offering to become a publicly traded company. In
response to this, we will first analyze UPS¡¦s business strategy and it¡¦s sustainability of its current
performance. Then we will look at key factors to estimate the UPS¡¦s market capitalization value
using FedEx¡¦s multiples as well as ¡§best in breed¡¨ company premiums. From this, we concluded
that UPS¡¦s IPO should create a market capitalization for UPS between $17,520 million and $30,415
million. Evaluation UPS is the largest parcel delivery service in the world. They also help their
customers its customers with supply chain ... Show more content on Helpwriting.net ...
If we benchmark UPS relative to best–of–breed(BOB) industry premium using FedEx as the
industrial comparable, then we come up with an average UPS market capitalization of $ 30,415
million. Using the 58% average BOB premium for the trailing price to earnings multiple, we come
up with UPS market capitalization of $21,985 million. If we use the 103% average BOB premium
for the market to book multiple, then we come with UPS market capitalization of $38,845 million.
UPS doesn¡¦t seem like it deserves a BOB premium because its only has 15% higher net income
than FedEx where the BOB premium companies average over 200% higher net income than the
industrial comparable. But, since the last year¡¦s net income was negatively affected by the tax court
ruling we believe their net income in 1999 should be looked at without this one time write off
against their net income which would bring their net income more closer to what the BOB premium
companies average. Conclusion We believe the UPS¡¦s actual market capitalization and stock value
lies somewhere between $17,520 million and $30,415 million. Although we believe that UPS
shouldn¡¦t be fully valued using the BOB premium because of the uncertain future business and
financial prospects, we also don¡¦t think just using FedEx¡¦s multiples as benchmark for the UPS¡¦s
value captures the true market capitalization value for UPS.

Fedex Corp. vs United Parcel Service, Inc Case Study
I. Executive Summary
In this report we focus on the two main competitors in the package delivery industry: Federal
Express Corporation (FedEx) and United Parcel Service of America, Inc.
Studying FedEx, UPS and their competitive relationship in the decade from mid – 80's to mid – 90's
gives a good insight for the companies' and industry's future. The two companies have different
strategic goals and are operating in the same industry but in different main markets: FedEx is
working on "producing outstanding financial returns" and focuses on the overnight air market while
UPS is looking for "earning reasonable profit" and its core business is the two–day ground delivery.
However, by 1981, the two companies started to have a strong sense ... Show more content on
Helpwriting.net ...
In addition to that, FedEx came up with new services such as Saturday deliveries, delivery by 10:30
A.M., customer interfaces (drop boxes, drive through stations and express delivery stores) and same
day pickup of order. This is to distinguish its services. More on that, FedEx's philosophy of "People–
Service–Profit" was successful in insuring a union free workforce devoted to customer focus. In
1978, deregulation in transportation helped FedEx to acquire larger planes therefore achieve lower
cost. Trade deregulation in Asia–Pacific enabled FedEx to expand further. The acquisition of Gelco
express, Tiger International, and establishment of Airport Hub in Brussels expanded FedEx
internationally. Inflation and rising global competitiveness generated the need for "just–in–time"
supply model, which was the advantage supported by FedEx advanced technologies.
Some inhibiting factors were the competition that has heavily evolved as a number of competitors
(e.g. Emery, USPS, and UPS) entered the overnight delivery market as well as imitate other FedEx
new services. More on that, they were able to acquire similar IT solutions with lower costs and as a
result presented these services with cheaper prices. Moreover, in the attempt to expand
internationally, some acquisitions were over–priced and revealed insufficient market studying.
Europe low demand that resulted in the shutting down of Brussels hub as well as Tiger international
operations caused a loss of $1 billion

Overview of United Parcel Service (UPS)
Introduction United Parcel Service (UPS) founded in 1907 is the largest transportation company and
the largest air freight carrier in the world. In 1987 due to rapidly changing external environment
UPS faced serious challenges to its long–established policies of on–the–job training and promotion
from within. With the increase in competition UPS realized that it is lagging in computerization and
it thought of seeking technical expertise which it could not get from within. The concerns they had
are how to hire new talent, how to assimilate, and to what extent new people would conform to UPS
culture. Background UPS was formed in 1907, by 19–year–old Jim Casey. Originally, focused on
delivering messages in Seattle. Over the 98 years since its founding, it had transformed itself several
times i.e. from messages to package delivery, to international air Transport Company, finally, in the
1990s, to a logistics company. It is world's largest package–delivery company. The company was
leader in specialized transportation and logistics and it Serves 200 countries. ANALYSIS UPS
Culture "Consensus building" and was focused on efficiency and execution, emphasis on customer
service. It believed in continuous improvement of company. UPS has fostered strategic focus around
operational excellence. It is renowned for its efficient delivery service. The systems and structure
that supported the traditional culture at UPS UPS's three keys to successful logistics are globalism,
connectivity,

Parcel A Case
On the other hand, if the owner doesn't want to increase FAR less than required but the adjacent
owner of the building want to increase the FAR in different way regardless of incentive zoning.
Hence, the idea of Donald Trump of Air Rights" came when Donald decided to build a massive
luxury residential tower by using air rights from adjacent under built properties. According to of
Trump World Tower at The United Nations; "When the city created its zoning law, it wanted to limit
the amount of bulk on a particular block but not necessarily building height. It didn't care if the bulk
was in one building or 20 buildings. In other words, if a building on Parcel A was 10,000 square feet
but the zoning permitted a 30,000–square–foot building, the owner of Parcel A could sell the excess
20,000 square feet of building coverage ("air rights") to the owner of Parcel B. In fact, the building
department liked the idea of the bulk being in one structure because it gave more light and air
everywhere else in the neighborhood. Since there was little likelihood that the owner of the unused
air rights would ever use them, their sale to an adjoining owner who wanted them could fetch a price
far in excess of their worth to the owner who had them." ... Show more content on Helpwriting.net
...
One of the difficulties is to convince the owner of the adjacent building to sell the unused air rights,
and also there were some negotiations so the final decision is to offer the same price per square foot
for the air rights to all adjacent property owners. If one owner got a higher price per square foot,
they agreed that all other owners would get that same price. Moreover, once the Trump World Tower
was completed, some of the people who fought the construction because it blocked their views
bought units in Trump World Tower because of its superior construction and far superior

The Lore Of La Llorona
1. Lore; noun; a body of traditions and knowledge on a subject, or held by a particular group,
typically passed from person to person by word of mouth; traditions and knowledge passed on;
Many cultures have some type of lore that the people of that culture tell. For example, in Mexico,
there is the lore of La Llorona. There are plenty of stories of how she could not stop crying for her
kids at the river. Moreover, there is also lore about witches in Salem. People tell stories and write
books about lore that is passed on.
2. Lucrative; adjective; producing a great deal of profit; something can make a lot of money; Karen
had a lucrative idea. She did not want to share it with others because she knew she would produce so
much profit that everyone else would go out of business. Her business would even be more lucrative
than Andrea's cupcake shop. It would make more money than Facebook. She did not want to have
such power and responsibility, and decided to keep the money–making idea to herself.
3. Lurch; verb; to walk or move unsteadily and without stability; not being able to balance while
walking or moving all over the place; Sarah was completely intoxicated at the party last night. She
was lurching all over the place. Every five seconds she would bump into someone. While walking
she even spilled her drink on someone. Sarah proved to everyone that they should not drink too
much or else they would start lurching too.
4. Malleable; adjective; capable of being changed; influenced

Australia Post Executive Summary
Executive Summary
Early into his tenure as Australia Post CEO, Ahmed Fahour recognised that the postal services
industry was in a state of transition and the organisation needed an urgent change in direction if it
was to survive in the long term. The extremely challenging landscape for the national carrier led
Fahour to focus his efforts on innovative solutions with the potential to transform Australia Post's
business model and strategically position the organisation in the heart of the digital economy. The
focus on internally developing strategic capabilities through innovation has seen a shift towards the
prioritisation of its workforce engagement and diversity, which Fahour believes are paramount for
businesses looking to make innovative changes. Technology continues to pose significant
opportunities and threats for the postal services industry, and while it has been a major disruptor by
eroding mail volumes, on the other hand, the rapid uptake of online shopping has boosted industry
performance resulting in exponential growth in demand for parcel delivery services. The following
Porter's Five Forces analysis of the Australian postal services industry aims to provide an insight
into ... Show more content on Helpwriting.net ...
His approach on Australia Post's strategy and future survival has similarities to the Three Horizons
Methodology, where Australia Post's core business – letters delivery, is rapidly declining but
continuing to generate considerable revenue – Horizon 1, the parcels delivery business can be
considered the Horizon 2, which is the organisation's current growth platform. Finally, within the
Horizon 3 category is Fahour' s vision and push to develop innovative technologies, such as a new
digital identity business on the back of its existing trusted platform in order for Australia Post to
successfully survive within an integrated digital

United Parcel Service Essay
As an Account Manager for United Parcel Service (UPS) not only do I have to have excellent
business acumen to assist my customers and improve their business model. I need to be aware of
innovative technology that is available not only for my customers but also for my companies'
competition. FedEx is the main competitor for UPS and usually follows suit whenever UPS makes
changes regarding technology and or pricing for services. Recently UPS pre ordered 125 Telsa all
electric semi–trucks to continue with their green movement and expand its fleet of alternative– fuel
vehicles. This expansion into the alternative – fuel source for the companies' semi–trucks is a huge
step, not only for the environment but for all companies that use UPS and that are trying to be
environmentally friendly. This technology not only improves the environment but also gives UPS
more of an advantage into the information technology that Tesla is providing in their new semi–
trucks. If this technology is a success it will improve the relationship with other companies that also
would like to purchase similar semi–trucks. With UPS being one of the most respectable and known
companies in the world, UPS can lead the way into the Information technology age by improving
their vehicles with alternative fuel ... Show more content on Helpwriting.net ...
For example, when a customer needs to track a package UPS needs the information technology that
is provided by sensors and mobile scanners in local hubs. Handheld mobile scanners that package
car drivers use to scan packages while they are in transit from one point to another are essential to
the reassurance and integrity of UPS and their promise to their customers. This technology that is
held in these mobile scanners are accessed from everyone in the companies' department from sales
to operations. Without this information technology United Parcel Service would not be the company
that it is

United Parcel Service : Information Technology
Information Technology United Parcel Service Incorporated was formerly known as United Parcel
Service of America. The principal activities of the group are express carrier, package delivery and
provision of specialized transportation and logistics services. The primary business of the group is
the time–definite delivery of packages and documents throughout the United States and other
countries. They have increased their mission from a company striving for excellence in the small
package delivery industry to a company who enables global commerce. The company that started
with a focus on transporting packages evolved in to the delivery company of choice for department
stores across United States. UPS culminated to be a premier enabler ... Show more content on
Helpwriting.net ...
The latest innovation is the DIAD IV serves as the competition to FedEx 's PowerPad. These two
devices are similar in all aspects except for the fact that UPS strives to utilize their pre–installed
cellular transmitters in the trucks by synching the handhelds directly to the trucks via Bluetooth
radios. In addition, plans to integrate GPS satellite–based tracking systems are underway to facilitate
better customer service. For example, a customer could call in last minute with request for a new
delivery address and the DIAD IV could efficiently re–route the driver to the new location (United
Parcel, 2006).
The next difficult business obstacle for UPS to overcome is reducing the cost of sorting packages at
their sorting facilities. Therefore, UPS is currently in the process of replacing its previous scanner
model where the terminal is attached to the forearm with one strapped to the waist along with
Bluetooth communication linking the finger–mounted scanner to the terminal. This will minimize
the maintaining costs because the old model 's cords tend to wear out much faster. The projected
savings for maintaining will be 30 percent, downtime by 35 percent, and the need for spare parts by
35 percent. Moreover, using 802.11b to transmit package data in real–time will enable UPS 's
inventory systems to flag issues and report to customers faster versus the old systems in which data
are stored and required loaders to transfer status periodically (Cio, 2004)
UPS soon

United Parcel Service ( Ups )
State of the organization
United Parcel Service (UPS), is the world's largest express package delivery firm that handled more
than 4.7 billion packages and documents in 2015. This global transportation and logistics service
provider operates in more than 220 countries, and offers an array of supply chain management
solutions (UPS Fact Sheet, n.d.). The firm has diversified its products and/or services to include
freight forwarding and logistics services via air, ground, rail, and sea. U.S. Domestic Package
operations, International Package operations, and Supply Chain and Freight operations are the three
operating segments UPS. Through technology advancements UPS delivers online package tracking,
e–commerce services, and specialized ... Show more content on Helpwriting.net ...
UPS offers discounted stock option plans for front–line staff, various incentive programs for
management, and the long–term incentive programs for team members (Soupata, 2005). Such stock
and incentive programs are what motivates the workforce to increase performance outputs in a
manner that elevate the firm. Team members develop strong work ethics, are more engaged, and
increase performance efficiency that produce higher returns to shareowners. UPS relies on building
trusted, committed relationships between management and its team members that create an
atmosphere of trust. Such workplace culture can become contagious and inviting to newcomers that
equate to organizational success.
UPS has embraced diverse cultural beliefs and practices, which allowed the firm to become a
dominant global presence in the transportation and logistics industry. "UPS believes diverse people,
ideas, and points of view are critical to the success and growth of the company" (Soupata, 2005, p.
98). The firm offers diversity training to its managers that focuses on building relationships, trust,
respect, and how to collectively work as one unit to accomplish team and organizational goals.
"UPS's definition of diversity extends beyond race, age and gender to also include differences in
ethnicity, sexual orientation, gender identity, education, religion, physical ability, values,
backgrounds and experiences" (UPS Empowered People, n.d.). The firm has an Employee Diversity
&

Key Attributes Of United Parcel Service
In today's environment, it is extremely essential for retailers to embrace technology in the course of
their businesses. This is mainly because a significant number of consumers can be attracted and
accessed through technological measures. It is essential to appreciate the fact that data,
infrastructure and e–commerce software form the basis of United Parcel Service's technological
superiority. All these tools play a pivotal role in supporting the company's e–commerce strategy and
the company's business strategy as a whole. One of the key attributes of United Parcel Service is its
commitment to investing in researching emerging technologies. This gives it an exceptionally
competitive advantage. United Parcel Service (UPS) consistently seeks to embrace technologies that
that enhance the company's efficiency (Russell Baker, 2008). The company's commitment to
technological advancement made the company appear in InternetWeek's top 100 companies in 2004
(Russell Baker, 2008). On the other hand, InfoWorld ranked the company as the seventh company
with the most significant contribution to technological infrastructure. According to the company, it
owns and runs the largest DB2 relational database in the world (United Parcel Service, 2016). The
Ramap Ridge data center, which is located in Mahwah, New Jersey, is used for virtually all the
company's computational requirements. Another data center, Atlanta's Windward data on the other
hand, takes care of the company's entire shipping

United Parcel Service Executive Summary UPS has announced that after more than 90 years as a
private company, it was planning an initial public offering to become a publicly traded company. In
response to this, we will first analyze UPS¡¦s business strategy and it¡¦s sustainability of its current
performance. Then we will look at key factors to estimate the UPS¡¦s market capitalization value
using FedEx¡¦s multiples as well as ¡§best in breed¡¨ company premiums. From this, we concluded
that UPS¡¦s IPO should create a market capitalization for UPS between $17,520 million and $30,415
million. Evaluation UPS is the largest parcel delivery service in the world. They also help their
customers its customers with supply chain management, ... Show more content on Helpwriting.net
...
Also UPS¡¦s decision to operate their ground and express business as one integrated company
sharing the same trucks and sorting centers gave UPS advantage over FedEx. UPS is likely to
sustain the current performance since ground delivery business, which has been growing at a slower
rate than express business is expected to grow faster mainly due to the expansion of Internet
shopping which would provide a boost for the B2C ground business. FedEx has not fared as well as
UPS in financial performances. FedEx¡¦s total revenue has grown 60% from 1996 to 1999 while
their net income has doubled in the same period. FedEx¡¦s acquisition of RPS will challenge UPS for
the ground delivery business and affect the sustainability of UPS¡¦s advantage in the ground deliver
business. FedEx has been competing well in the higher–end, high–service segment of the package
delivery market. Although, digitations of documents and emergence of electronic signatures is
threatening the express business which FedEx has the advantage over UPS. Analysis If we use
FexEx¡¦s multiples as benchmarks we get an average UPS market capitalization of $17,520 million.
Using FedEx¡¦s trailing price to earnings ratio, we come up with UPS¡¦s market capitalization of
$13,911 million. Using FedEx¡¦s market to book

United Parcel Service (UPS) Song zhenbo G00268544
Introduction：
United Parcel Service (UPS) is the world 's largest express company。Also exposed to air
transportation, logistics and information services。Under the expanding global information service
background，UPS can provide more than 13 million packages every working days。Their unique
secret is ＂the Big Brown＂which means every delivery truck and employee uniform from UPS is
brown。The uniform regulations and rules let the organization operation more fluid。The trained
employees have 340 accurate steps to transport the parcel in day to day operations。Even strictly to
their keys，dress codes and shirts and so on。 This practice was implemented ... Show more
content on Helpwriting.net ...
Scientific management has three basic starting points：1 Seek the highest efficiency，the core
problems is to improve labor productivity。2 explore the significant means to achieve the highest
efficiency；3 Requires management personnel mutual cooperation，work together and joint
efforts。（the principle of scientific management Frederick Winslow Taylor）
Based on the three basic starting

The United Parcel Service
In supply chain management there is a million in one ways a company can approach its warehouses,
suppliers, and stores utilizing different strategies to ensure they are distributing the right amount of
merchandise. Failure to deliver the right amount of merchandise at the right time could lead to the
supply chain management losing tons of money over wrongly timed delivered items.
In my personnel opinion, I think that the United Parcel Service (UPS) is the best company for when
it comes to effectively competing in today's market. The United Parcel Service delivers almost
worldwide and its rates for shipping packages are very competitive. In the United States you can
almost purchase something from any website and it could be delivered to you

United Parcel Service ( Ups )
United Parcel Service (UPS) is a U.S. based company that specializes in international package
delivery. The company was developed from a small messenger service which was created in Seattle
in 1907 (Brewster & Dalzell, 2007). A 19–year–old man called James E. Casey, together with his
friend Claude Ryan, established the messenger service with only two bicycles, a phone within a
small office in a basement, and $100 which were borrowed from Ryan 's uncle. From this messenger
service, the two young men laid the foundation for the growth of an international multi–billion
dollar organization which is involved in the worldwide movement of goods, finances, and general
information (Brewster & Dalzell, 2007). From its inception, UPS has grown to be the world 's
biggest parcel delivery company. It is estimated that the Atlanta–based company delivers
approximately three billion items in more than two hundred countries and territories per annum. The
company owns an enormous fleet of vehicles, approximately around 88,000 in total. Also, UPS
owns and operates the 9th largest airline business in North America. In regards to this, it has about
600 aircraft which are company–owned and chartered (Brewster & Dalzell, 2007). The global
penetration of UPS has been observed to be gradually increasing raising its market share in many
countries. However, the company's U.S. operations have made the most significant impact on the
overall business transactions. It has employed a door–to–door delivery

UPS Organizational Structure and Delivery Operations

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UPS Organizational Structure and Delivery Operations