2 years of experience

1. Asha Kumari,
Phone: 8885858334
Email: ashakumari16g@gmail.com
CAREER OBJECTIVE:
To associate with an organization which gives me a chance to improve my
knowledge and enhance my skills in latest technologies and be a part of the team that
works towards the growth of organization and gives me satisfaction thereof.
ACADEMIC PROFILE:
 Bachelor of Engineering (ECE), 72.09%
JNTU University, Year of Passing 2014.
 Board of Intermediate Education, 76%
from Sri Chaitanya Junior College, Vijaywada, Year of Passing 2010.
 Secondary School Certificate, 79%
APRS (girls) WYRA, Khammam, Year of Passing 2008.
TECHNICAL SKILLS:
 Operating Systems : Windows 2007,2008, XP.
 Microsoft Office Tools : Power Point, Excel, Word.
Languages : C,CORE JAVA,
EMPLOYMENT HISTORY:
Designation: customer support executive
Organization Name: Kesineni Tours and Travels
Duration: February 2015 – November-2015.
WORK SUMMARY:
Experience: one year experience in Domestic call centre as a customer care executive
Job Duties
• Answering phone calls, writing replies to emails and excelling in customer
service.
• Providing solutions to different problems of customers by taking help of
different tools.
• Ensure that the call comments are properly arranged and suitable information is
provided to customers.
• The standard of each call should be properly maintained in a comprehensive
manner taking into view each aspect of attending the customer, listening to their
problems and offer appropriate solutions to them.
• Should have the ability to work in a team and interact with the customer.

2. SUMMARY:
• Keep positive and helpful professional relationships with customers and
employees.
• Excellent reading, speaking, listening skills that allow conversing clearly and
concisely.
• Good communication and Inter personal skills.
• Able to work as a part of a team and also as an individual.
• Ability to grasp new technical things quickly.
PERSONAL DATA:
Name : Asha kumari
Father’s Name : Rama rao
Mother’s Name : Sandhya
Date of Birth : 16-03- 1995.
Marital Status : Single.
Nationality : Indian.
Languages Known : English and Telugu.
Permanent address : 3-5-10/20,
Rotary Nagar, khanapuram haveli.
Khammam-507002,
TELANGANA.
(Asha kumari)