1. CURRICULUM VITAE
G. Sandhya Rani
Hno: 1-3-49/50/4/1,Flat #305
Anand rao nagar colony,
Old Alwal, Secunderabad – 10
Telephone no: 040+9985318047 (R) / 9985359545
Email-ID: srisandi19@gmail.com
Career Objective:
Seeking an ambitious career in a reputed organization, which provides congenial work
atmosphere and growth opportunities as an appendage to high-pressure work environment
and with high responsibility, in a prodigious organization outfitted with state-of-art
infrastructure.
Educational Qualifications:
 Graduation in Science (B.Sc., MPC), from St Francis College for Women,
Begumpet (2003-2006).
 Intermediate (MPC) from Board of Intermediate Education, St Ann's Junior
College, Bolarum (2001-2003).
 S.S.C from Board of Secondary Education, Holy Family High School,
TrimulGherry (2001).
Technical qualification:
 Typing Knowledge (40 words per min.)
Computer Proficiency:
 Operating System : MS-DOS, WIN95, WIN98.
 DBMS : MS-Access.
 Packages : MS-OFFICE.
Experience:
Worked with Franklin Templeton International Services India Limited as
Senior Process Associate in US Transfer Agency from September 2006 to January 2016.

2. Job Responsibilities:
 The unit handles all financial transactions of Franklin Templeton’s domestic fund
operations.
 Process and verification of US Shareholder accounts to ensure accurate coding;
appropriate processing of Payments and Compliance requirements are met.
 Drafts: Reconciliation of checks submitted to the company on daily basis. Ensure
all customer interactions are handled professionally and in line with the service
standards.
 Assisted with escalated issues or inquiries from various departments within the
team.
 Investigate accounts to identify compliance issues and document resolution
Participate in the creation and implementation of process improvements projects
Complete special projects and duties assigned.
 Customer Service skills (Ability to de-escalate call concerns, win customers back,
and offer exceptional customer service by going the extra mile in all interactions for
both internal and external clients through mails)
 Critical thinking and analytical skills (Ability to identify problems, review options,
and take appropriate action without a pre-determined framework)
 Interpersonal skills (Ability to interact positively and work well with other
individuals from all levels across the organization)
 Product knowledge (Ability to answer the customer’s concern accurately through
mails.)
 Computer skills (Ability to use word processing, spreadsheet, call monitoring,
internet browser applications)
 Writing Business correspondence letters to clients with the help of Templates and
SAF.
Rewards & Recognitions:
 Won Spot award for increasing Productivity for the month of April 2007
 Won best quality Award for the month of August 2007
 Won Team Champion Award for the month of September 2008
 Won Spot award for increasing Productivity for the month of February 2009
 Won best quality Award for the month of June 2013
 Won best quality Award for the month of September 2013
 Won Ovation award for quality and production for month of May 2014

3.  Won Take a Bow for achieving quality results for month of September 2014
 Won applause award for quality for the month of October 2015
 Won applause award for quality for the month of December 2015
 Won applause award for quality for the month of January 2016
Projects at work: worked for Cost Basis project and NQR project (currently working).
Major Strengths:
 Good communication skills.
 Ability to work for longer period.
 Built in flexibility.
 Adaptability.
 Continuous learner.
PERSONAL PROFILE:
Husband’s Name : G. Srikanth chary
Date of Birth : 19 March 1985
Marital Status : Married
Gender : Fe-male
Languages Known : English, Hindi, Telugu & Tamil
Strengths : Dedication, Sincerity, adaptability, good communication &
Inter-personal skills.
Hobbies : Surfing Internet, Making friends, Playing Chess
Listening to music.
DECLARATION
I, G. Sandhya Rani hereby declare that above furnished information is correct to my
knowledge.
Date :
Place : Secunderabad (G. SANDHYA RANI)