1. Resume of Arun Kumar Singh / Page 1 of 3
ARUN KUMAR SINGH
3/189 Vishwas Khand,
Gomti nagar,
Luck now(UP)-26010
India.
Email: arun_hotelier80@rediffmail.com Mob: +91 8527295573
CAREER SYNOPSIS & OBJECTIVE
With an extensive work experience in Hotel Food & Beverage Service Operations, 09-year track record of
progressive experience in Restaurants / Bars & Banquets, I have possessed vibrant knowledge in man
management, operation of sales procedures and management of business process/aspects. Believing that
leading by example whilst adapting to change, and a hands-on approach brings increased standards and
profits. Ready to solidify base: expand and explore openings in the Industry, as a Food and Beverage
Operation Manager.
PROFESSIONAL EXPERIENCE
PARK INN BY RADISSON BILASPUR GURGAON (4TH JAN 2015 ONWARDS)
MANAGER FOOD AND BEVERAGE OPERATIONS
ROLE AND RESPONSIBILITIES
 Presentlyworkingwith Parkinnby RadissonGurgaon Bilaspur (A 98 rooms first nextgen hotel
managed by Carlson Rezidorhotel group) as Food & Beverage operation Manager since 4th
Jan
2015 till date. The KeyDeliverablesinclude-Conceptualizing&planningforopeningof Restaurant,
Bar, In Room Dining and8000 sq. ft. banqueting.
 Updatingof critical path,reviewof drawing&layoutforall F&B outlets,concept&marketingplan.
 Conductingthe marketsurvey&competitive analysis.
 Menu planning&development.
 BOQ- quantityfinalization&Selection.
 Has beenawardedbestEmployee of the yearof the hotel.
 Maintainingguest satisfaction level at 8.9/10 in Madelia score (online Carlson feedbacksystem)
Park inn by Radisson Bilaspur Gurgaon(18th Sep-2013onwards)
Assistant manager food & Beverage
Fariyas Resort Lonavala in Food and beverages Service
 F&B Assistant Manager in “ Banquet” (oct-2011 till 11th Sep-2013)
KINGDOM OF DREAMS, GINC, Gurgaon in Food and Beverages Service

2. Resume of Arun Kumar Singh / Page 2 of 3
 F&B Executive in “Bar & Restaurant Operations” – An exotic Pan-Indian art, craft and Food
Boulevard-Kingdom of Dreams is a Broadway of India with 14 authentic regional Restaurants & 5
Bars, IIFA Bar being the premium bar of all.
Summary of Roles & Responsibilities
Instrumental in:
 Helping the F&B Manager in his daily critical path.
 Developing training material under the guidance of the F&B Manager for delivery of training to
new joiners. Conducting operational training and providing role play support.
 DevelopingtheSOP’s,policies & procedures,conceptstatements/ Factsheets fortheRestaurants.
 Developingchecklists & formats forthe organization.
 Preparing the list of operational equipment’s and developing the PAR STOCK for each
restaurant. Maintaining recordfor all Purchase Order’s & coordinating with the Kitchen
Stewarding and Purchase Department for the same.
 Menu survey,comparison and documentation,whilstcreatingmenu forrestaurants and bar.Menu
price comparison and helped theBarManagerin pricingofbarmenu.
 Creatingthe snaglistforthe property. Stimulation of the Restaurants towards set-up & opening.
 Coordinatingwith the POS providerL.S. Retail for smooth deploymentof the POS software.
Summary of Skills:
 Hands-on experience of Restaurant and bar operations.
 Well-versed in all aspects of Banquet and Banquet Bar operations.
 Expertise in MICROS Hotel Accounting Systems and cashiering.
 Knowledge of MS Office.
 Well versed with HACCAP.
THE ATRIUM HOTEL (Member of Claridges Group) Faridabad, Haryana (Dec’2008 to Jan’2010)
 CAPTAIN in Food & Beverage Service serving in Banquets.
 Creating an atmosphere of ambience, handling guest-relations with Courtesy and Style while
handling the Restaurant with the team.
 Supervising Restaurant Inventory Control and Stores Records.
 Maintaining approved standards of upkeep, hygiene and sanitation of allotted duty area.
 Arranging records and reports pertaining to Monthly Sales.
 Timely redresser of customer complaints if any.
 Ensuring coordination among all the operating departments.
 Ensuring effective Cost Control towards higher Contribution.
 Maintaining guest history record.
THE HOTEL RADISSION (MBD), (March2006 – Nov 2008)
Served as FOOD AND BEVERAGE ASSOCIATE, looked after Banquets and guests’ requirements
TRAINING
Externaltrainingand in-house courses,has supplemented myextensive hands-on managementexperience:
 ManagingFireSafety& FirstAid at Work.
 Basic Food Hygiene& HACCAP.
 Scotch Whisky&SingleMaltWhiskytasting.
 WineTastingbyvarious Companies.
 In-house training ‘How to Handle Guests’ Queries and Problem solving exercises.
 In-house training on effective Communications Management.
 In-house training in supervisory development.

3. Resume of Arun Kumar Singh / Page 3 of 3
ACHIEVEMENTS
 Was awarded Employee of the month, and was nominated many a times for employee of the
Month.
 Received Appreciation Letter from the Management.
EDUCATION
Bachelor of Hotel Management, IHM, Meerut. Affiliated by Chaudhary Charan Singh University Meerut.
(2006)
PERSONAL DETAILS
Date of Birth: 05th October 1980
Languages known: English and Hindi