Community Pharmacy: Defined as a place where the medicines are stocked and dispensed to the patients or patient care givers under the supervision of a qualified and registered pharmacist upon the production of a prescription or when legally permitted without the prescription

1. Community Pharmacy Management
Community Pharmacy: Defined as a place where the medicines are stocked and
dispensed to the patients or patient care givers under the supervision of a qualified and
registered pharmacist upon the production of a prescription or when legally permitted
without the prescription.
Success of community Pharmacy depends: Location of pharmacy, Design, display of
goods, approach of the pharmacy personnel and patient care services.
Site Selection: Pharmacist should do a macro survey of the area where he or she is
intending to start the business such as Population size, number of practicing doctors,
medical stores existing around – Good business.
Pharmacy business depends upon prescription feed( attached doctors, practicing doctors
or nearby hospitals or floating prescriptions).
Suitable sites for opening pharmacy are:
a) Attached to a clinic
b) Close by to clinics
c) Nearby to a hospital
d) In a busy market
e) Growing city extensions
f) Close by to railway station or bus station

2. Model layout of Traditional pharmacy
Design

3. Design Characteristics of a Pharmacy
 Pharmacy should be painted with special light professional colors to give a
pleasant feeling to the customers.
 It should be well illuminated with proper ventilation or air conditioned and
with appealing room freshener.
 Basic amenities such as customer waiting area with seating facility, health
magazines, wash room should be created. Water and espresso coffee
facility may add value.
 A separate counter should be made available for prescription medicines
with pharmacist services.
 A separate pharmaceutical care service for patient care, special counseling
cubicle service.
 Adequate fixtures and furniture should be made in design of pharmacy for
stocking varieties of medicines.

4. Legal Requirements to start a Community
Pharmacy
 In order to sell drugs and pharmaceuticals, the pharmacy should comply
with all the provisions of the drugs and cosmetics act 1940.
 Qualified person
 Obtain the prescribed license from the licensing authority.
 List of Application forms, licenses categories of drugs to be sold(19-20)
Appl. Form 19 – wholesale/Retail of drugs other than specified in Schedule X
 Procedure to obtain licence
 Layout of the premises(min. 120 sqft)
 Rent agreement between landlord and the applicant
 Invoice proof of purchase of refrigerator to stock schedule C& C1 drugs.
 Registered pharmacist
 For granting the licence, licensing authority will inspect the premises and
upon satisfaction will issue the license to start the pharmacy.

5. Staff
 Pharmacy business is not only trade but also a profession.
 As per D&C Act, all the medicines should be dispensed under supervision of a qualified
person.
 In Indian context, a person passed 2 years D.Pharm and undergone practical training
of 500 hrs in a hospital pharmacy or community pharmacy or B.Pharm graduate with
150hrs of practical training is also eligible to register in state pharmacy council as a
pharmacist. The patient focused pharmacy program Pharm D started in 2008 by PCI.
 Only such registered pharmacists are called as qualified persons.
 Materials- Coding, Stocking
 A) Mnemonic method – “Memory” To remember easily the location of particular
category of medicines.
 B) Scientific method – All medicines may be divided into various categories such as
therapeutic classification. This may be further subdivided into dosage forms e.g CVS,
ACEI, ARB.
 C) Random method – Medicines may be stored in alphabetical order or in numeral
order or dosage form order.

6. Legal requirements in pricing of bulk drugs
 The drug price control order, 1987 authorities the central government to fix the retail
price of a formulation shall be calculated by the Government in accordance with the
following formula, namely: - RP = (MC+CC+PM+PC) X (1-MAPE/100) + ED
 Where RP= Retail price, MC= Material cost, CC= Conversion cost, PM= Packaging
material cost, PC= packaging charges, MAPE= Maximum allowable post-manufacturing
expenses, ED= Excise duty.

7. Maintenance of various Registers in the pharmacy
 For successful operation of pharmacy activities, following registers should be
maintained.
 Inventory registers
 Cash registers
 Ledger
 Use of Computers: Business and Health Care soft wares:
• In the field of pharmacy, computers are used starting from drug designing &
development to patient care. Various hardware and software have been
developed to meet the needs of pharmaceutical industry, hospital & community
pharmacy-Development is still in progress which make pharmacists job easier.
• Applications:
• Communication, Prescription processing, checking the pharmaceutical care,
inventory control and Accountancy.

8. Presented By
Dr.S.Arun Kumar