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InterCall Overview Name : Arjun Dutta Job Title : Business Development Manager- Delhi Email : arjun.dutta@intercallapac.com Contact : +91 9650 433 500 Date : October’ 2010
Agenda ,[object Object],[object Object],[object Object],[object Object]
Introduction ,[object Object],[object Object],[object Object],[object Object]
Word on the Street Asia Pacific Conferencing & Collaboration Service Provider of the Year Award InterCall received  Frost & Sullivan’s 2008, 2009 & 2010 Asia Pacific Conferencing & Collaboration Service Provider of the Year Award  for demonstrating outstanding service delivery and performance within the ICT industry, above and beyond our competitors across the Asia Pacific region.
Global Market Leader InterCall is currently the #1 and largest conferencing service provider in virtually every major market around the globe.   Source:  Wainhouse Research, 2010 market positions
Products & Services Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Audio Conferencing
Reservationless-Plus  +  No reservations, no time limits and no operators  + Control your conference commands with the touch of button from your telephone keypad  + Customize features for all or just one of your calls  List available keypad commands Operator Assistance – Conference Operator assistance – Individual Dial-out to a participant Begin/end conference record Change entry/exit method  (recordings, tones, silence) Private roll call Mute/Unmute – group ( all lines except leader’s) Mute/Unmute – individual Lock/Unlock conference (including Operator) Allow/disallow conference continuation Participant count *1 *3 *4 *5 #5 *7  #7 *8  *2 *0 00 *6 #6 *#  **  Keypad Commands
Operator-Assisted and Event Services +   Assistance from an expert and knowledgeable operator throughout your entire call  +  Professional handling and management of all your call's details. +  Multiple entry options to make it easy for participants to join the conference +  Add extra features like Q&A, recording or transcription  +  Marketing:  conduct online lead generation seminars or launch new products to media and analysts +  Training:  provide interactive training sessions for employees, partners and customers +  Corporate Communications:  deliver important company-wide announcements or interdepartmental conferences +  Investor Relations:  execute quarterly earnings calls with investors, analysts and media Surround the Call  +  Voice Broadcast   +  Recurring Call Scheduling   +  Voice Talent & Custom Script
Add-On Tools & Technology
InterCall Unified Meeting (IUM) +  Schedule and Invite participants via Outlook or Lotus Notes calendar  +  Integration with Reservationless-Plus Conferencing +  Dial-out to leader and participants  +  Customizable Meeting Interface  +  Conference Security
Mobile Assistant & Outlook Plugin +  Gives customers a  tool to initiate, join and manage conference calls  from multiple mobile devices  +  Supports up to 128 conference profiles for your most common conferences  +  Applications allow users to  configure buttons to automatically dial  into audio conferences with a  single click  Quickly and easily create, edit and schedule meetings with pre-determined conferencing information right from your Outlook toolbar.
Web Conferencing
Microsoft Office Live Meeting  +  Create custom slides by adding text, whiteboard, web pages, polling or snapshots to your PowerPoint ®  slide deck +  Breakout Rooms  +  Seamless integration with other Microsoft Office applications
Cisco WebEx Centers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Cisco   WebEx Centers:  Reservationless-Plus Integration
Video Conferencing
InterCall Video Conferencing  Face-to-face meeting without leaving your office +  Conduct focus group and bring products to market faster    without losing the face-to-face experience  +  Audio Add-On  +  Continuous Presence – view  all participants simultaneously on same screen or customize to your fit +  Online Video Reservations  Worldwide Room Rental We have access to over 10,000 rooms  for Video Conferencing worldwide – you can rent public video conference room on an as-needed basis
Account Implementation and Management
Account Implementation ,[object Object],[object Object],[object Object],[object Object],Instant  E-Notification Followed by physical wallet cards mailed to each user
Account Implementation ,[object Object]
Account Management: InterCall Online (IOL) ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What If You Could…
Questions, Comments, Thoughts…

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Inter Call Overview Presentation 2010

  • 1. InterCall Overview Name : Arjun Dutta Job Title : Business Development Manager- Delhi Email : arjun.dutta@intercallapac.com Contact : +91 9650 433 500 Date : October’ 2010
  • 2.
  • 3.
  • 4. Word on the Street Asia Pacific Conferencing & Collaboration Service Provider of the Year Award InterCall received Frost & Sullivan’s 2008, 2009 & 2010 Asia Pacific Conferencing & Collaboration Service Provider of the Year Award for demonstrating outstanding service delivery and performance within the ICT industry, above and beyond our competitors across the Asia Pacific region.
  • 5. Global Market Leader InterCall is currently the #1 and largest conferencing service provider in virtually every major market around the globe. Source: Wainhouse Research, 2010 market positions
  • 6.
  • 8. Reservationless-Plus + No reservations, no time limits and no operators + Control your conference commands with the touch of button from your telephone keypad + Customize features for all or just one of your calls List available keypad commands Operator Assistance – Conference Operator assistance – Individual Dial-out to a participant Begin/end conference record Change entry/exit method (recordings, tones, silence) Private roll call Mute/Unmute – group ( all lines except leader’s) Mute/Unmute – individual Lock/Unlock conference (including Operator) Allow/disallow conference continuation Participant count *1 *3 *4 *5 #5 *7 #7 *8 *2 *0 00 *6 #6 *# ** Keypad Commands
  • 9. Operator-Assisted and Event Services + Assistance from an expert and knowledgeable operator throughout your entire call + Professional handling and management of all your call's details. + Multiple entry options to make it easy for participants to join the conference + Add extra features like Q&A, recording or transcription + Marketing: conduct online lead generation seminars or launch new products to media and analysts + Training: provide interactive training sessions for employees, partners and customers + Corporate Communications: deliver important company-wide announcements or interdepartmental conferences + Investor Relations: execute quarterly earnings calls with investors, analysts and media Surround the Call + Voice Broadcast + Recurring Call Scheduling + Voice Talent & Custom Script
  • 10. Add-On Tools & Technology
  • 11. InterCall Unified Meeting (IUM) + Schedule and Invite participants via Outlook or Lotus Notes calendar + Integration with Reservationless-Plus Conferencing + Dial-out to leader and participants + Customizable Meeting Interface + Conference Security
  • 12. Mobile Assistant & Outlook Plugin + Gives customers a tool to initiate, join and manage conference calls from multiple mobile devices + Supports up to 128 conference profiles for your most common conferences + Applications allow users to configure buttons to automatically dial into audio conferences with a single click Quickly and easily create, edit and schedule meetings with pre-determined conferencing information right from your Outlook toolbar.
  • 14. Microsoft Office Live Meeting + Create custom slides by adding text, whiteboard, web pages, polling or snapshots to your PowerPoint ® slide deck + Breakout Rooms + Seamless integration with other Microsoft Office applications
  • 15.
  • 16.
  • 18. InterCall Video Conferencing Face-to-face meeting without leaving your office + Conduct focus group and bring products to market faster without losing the face-to-face experience + Audio Add-On + Continuous Presence – view all participants simultaneously on same screen or customize to your fit + Online Video Reservations Worldwide Room Rental We have access to over 10,000 rooms for Video Conferencing worldwide – you can rent public video conference room on an as-needed basis
  • 20.
  • 21.
  • 22.
  • 23.

Editor's Notes

  1. Connect on Every Level Your communications needs change depending on who you have to meet with and what you need to discuss. From sales demos and team meetings to marketing seminars and investor relations calls, InterCall, the largest conferencing provider in the world, has a solution that will help you make better connections. GLOBAL CONFERENCING SOLUTIONS Good communication is the key to any relationship. In business, relationships are critical to getting the job done and doing it right. If you can’t communicate effectively and efficiently with your internal teams, vendors, customers and partners, your business goes nowhere. InterCall’s conferencing solutions help you stay connected to people, whether they are in another state, another country or just across town. Since 1991, InterCall, a subsidiary of West Corporation, has offered the broadest range of services to support the changing needs of small and large businesses. We offer the widest variety of solutions, through our proprietary products and strategic partnerships with WebEx and Microsoft, to give you multiple conferencing options and greater flexibility. All of our services are integrated, which provides truly seamless collaboration and service delivery.
  2. InterCall Unified Meeting is not a Web Conferencing Product! It is Extension of the core audio meeting experience Regardless if your meeting is audio only or audio & web, InterCall Unified Meeting is the solution for better meetings Not changing the way you work, takes advantage of existing desktop tools Makes joining a meeting easier: Desktop and devices – join from email invite, quick invites, im messages Makes running a meeting simple: Tight audio integrations – mute those barking dogs Tools to make meetings more successful – online view of audio to SEE who’s talking Makes evolving a meeting instantaneous: One click evolution to traditional web conferencing application – WHEN needed, no pressure to show/share if not ready to do so
  3. With Audio, Video, and multimedia integration – you can…
  4. You need a collaboration tool that allows you to really interact with remote teams, keeping them focused on what you’re demonstrating, working in real-time on projects and making eye contact while you communicate. And you need it to be easy—no jumping through hoops to setup or run the meeting.
  5. So do we have any final questions about InterCall Unified Meeting or web conferencing in general?