Introducing ReadyTalk Audio and Web Conferencing
Toby Monkey Sales Executive 303.209.1900 [email_address]
About ReadyTalk <ul><li>Founded in 2000  </li></ul><ul><li>Headquartered in Denver, CO  </li></ul><ul><li>Key services: </...
Who Uses ReadyTalk?
What ReadyTalk Customers Are Saying “ In my 12 years of selling software, I have yet to see an organization provide the le...
Why ReadyTalk? <ul><li>A Complete Package at an Affordable Price </li></ul><ul><li>Pre-meeting, in-meeting and post-meetin...
ReadyTalk Services <ul><li>Audio Conferencing </li></ul><ul><ul><li>On-Demand Audio </li></ul></ul><ul><ul><li>Operator-As...
Audio Conferencing
On-Demand Audio <ul><li>866.740.1260 </li></ul><ul><li>7-digit Access Code </li></ul><ul><li>4-digit Passcode </li></ul><u...
Audio Quick Start Open the ReadyTalk meeting controls and click “Start My Audio Meeting” Enter the phone number you’ll be ...
Dialing into the Audio Conference
<ul><li>Dial the ReadyTalk number </li></ul>Dialing into the Audio Conference
<ul><li>Dial the ReadyTalk number </li></ul><ul><li>Enter your unique access code </li></ul>Dialing into the Audio Confere...
<ul><li>Dial the ReadyTalk number </li></ul><ul><li>Enter your unique access code </li></ul><ul><li>Enter your passcode </...
<ul><li>Dial the ReadyTalk number </li></ul><ul><li>Enter your unique access code </li></ul><ul><li>Enter your passcode </...
Operator-Assisted Audio Auto Direct Premium # of Participants Up to 3,600 Up to 2,500 Up to 2,500 Call Management Operator...
Broadcast Audio <ul><li>Up to 3,000 participants </li></ul>
Event Call Director <ul><li>Online tool that enable Chairpersons to: </li></ul><ul><ul><li>View who has joined the audio c...
International Audio <ul><li>International Toll-Free numbers available in 75+ countries </li></ul><ul><li>Local Toll number...
Web Conferencing No downloads means everyone can join your conference in seconds.
Web Conferencing <ul><li>Per-minute </li></ul><ul><li>Subscription </li></ul><ul><li>Enterprise </li></ul>
Recording & Archiving ReadyTalk makes it easy to record and distribute content:
Event Services <ul><li>Services available a la carte or as part of an all-inclusive  </li></ul><ul><li>Gold or Platinum We...
Tools to Do it All. All in One Package. <ul><li>Pre-Meeting </li></ul><ul><li>Set-up, customize and promote webinars or au...
Pre-Meeting Features
Host an On-Demand Meeting Instantly Direct participants to www.readytalk.com and provide them with your Access Code  Insta...
Invite via the Outlook Plug-in Invite others through Outlook using the ReadyTalk Plug-In
Scheduled Meetings with Easy Set-Up Schedule and customize your meeting in minutes
Brandable Emails & Web Pages Upload a logo or custom image to brand all meeting emails and web pages Add presenter informa...
Flexible Registration & Confirmation Choose to have participants register in advance or at the time of the meeting Automat...
Customizable Registration Page Quickly create a custom registration page to capture the participant data important to your...
Email Invitations Customize your email invitation, build an invitee list, click “send” and the invitations are on the way
Automated Reminder Emails Schedule an automated reminder email for the day before or the morning of your event
Marketing Campaigns Create unique campaign URLs and measure the effectiveness of your event marketing efforts
Social Media Promotion Tools Quickly promote upcoming meetings on Facebook and Twitter
In-Meeting Features
Chairperson Interface
Chairperson Interface – App Share
Participant Interface
Share Slides
Share Slides Quickly upload and display slide presentations Slide thumbnails can easily be moved for on-the-fly reordering...
Share Applications or Desktop
Share Applications or Desktop Share one or more applications or your entire desktop with your audience
Enhanced Polling
Enhanced Polling Create polls and choose from 6 different question types Insert a poll into your slide presentation Displa...
Manage Participants Manage conference audio through the phone keypad or the intuitive web interface
Name and Number Matching Displays name of audio participant, rather than phone number, if it corresponds to a unique numbe...
Active Speaker Enables Chairpersons and Co-Presenters to view the participant actively speaking in the audio participant l...
Chat Chat privately with co-presenters, one-on-one with participants or broadcast a message to everyone. Use chat to manag...
Appoint Co-Presenters
Appoint Co-Presenters Easily elevate a participant to a  co-presenter so they can share their slides, applications or desk...
Grant Control
Grant Control Collaborate by granting control of applications or your desktop to a participant or co-presenter
Raise Hand Participants can indicate they have a question by clicking “raise hand”
Annotation Tools Draw attention to key messages in the presentation with a variety of markup tools
One-Click Recording Record an audio-only call or an integrated audio and web conference by clicking a button in the web in...
Post-Meeting Features
Customizable Post-Meeting Surveys Capture feedback with a custom  post-meeting survey or send attendees to the URL of your...
Follow-Up Emails Customize and send follow-up emails to reach attendees and no-shows to keep the conversation going
Meeting Archive Pages Create a meeting archive page to make your recording and other documents available after the confere...
Extensive Reporting Tap into key data and measure success with easy access to an extensive set of conference reports
Downloadable Recordings Download a variety of industry-standard file formats so you can edit and share recordings as you w...
Affordable Archiving Enjoy unlimited playbacks plus access to a wealth of additional features for managing and sharing you...
Embeddable Media Player Share the playback link or embed recordings directly into blogs, social media sites or your compan...
Social Media Publishing Tools Automatically embed recordings on Facebook or share playback links on Twitter
Automated Podcasting Easily publish your recording as a podcast and share it with subscribers to your RSS feed
Direct Integration with Eloqua <ul><li>Use Eloqua to promote and manage your webinar </li></ul><ul><li>Increase accuracy a...
Direct Integration with Salesforce.com Save time and automate manual processes with a reliable and  full-featured conferen...
Administration Center Add new users and access codes  Create additional access codes for existing users Download detailed ...
Personalized 24/7 Support <ul><li>Contact customer care  at  800.843.9166  or  [email_address] </li></ul><ul><li>Sign up f...
Training <ul><li>ReadyTalk offers three types of free training </li></ul><ul><li>Visit  www.readytalk.com/training  to sig...
Security <ul><li>Full visibility and control using web moderator </li></ul><ul><li>128-bit SSL standard encryption </li></...
Infrastructure <ul><li>SS7 Network </li></ul><ul><li>60,000+ ports </li></ul><ul><li>8 data centers </li></ul>Fully redund...
Sample Invoice
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Ready Talk Demonstration

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  • - Add-on to web conferences with Premium or Direct Operator-Assisted Audio - Participants can listen to web conference audio via their computer speakers or dial in
  • Chairperson and Co-Presenters Less than 3MB one-time download Participants Flash means no downloads and quick entry into conference Alternative participant application for those without Flash Supported Platforms Windows Mac Linux Supported Browsers Internet Explorer Safari Firefox Up to 2,000 participants Comprehensive pre-meeting, in-meeting, and post-meeting features Pay-as-you-go or subscribe to get unlimited web meetings at an affordable monthly rate
  • Download recordings or archive them with ReadyTalk for unlimited playbacks and tools for managing and sharing recorded content
  • Pre-Event Services Pre-event planning Best practices guidance Event scheduling, set-up and customization Kick-off call, dry run and rehearsal In-Event Services Private pre-conference Q&amp;A facilitation Live event monitoring and support Recording set-up and monitoring Post-Event Services Post-event debrief Editing and publishing of recording and podcast Follow-up emails and customized reporting
  • A wealth of pre-meeting tools to help you set-up, customize and promote webinars or audio conferences in minutes. ReadyTalk’s simple interface and comprehensive in-meeting tools make it easy to manage and record your live conference, share content and engage your audience. ReadyTalk offers robust post-meeting features for following up with your audience, reporting on key metrics and leveraging your recorded content after the live event.
  • ReadyTalk provides everything you need to set-up , customize and promote webinars or audio conferences in minutes
  • Host an on-demand meeting instantly and invite others to join your meeting
  • With ReadyTalk, you can easily manage and record your live conference, share content and engage your audience
  • Easily upload slides prior to or during conference Preview slides before presenting
  • Take participants on a web tour Show custom applications for demos and training Show Excel or Word documents
  • Integrated audio controls Mute/unmute Dial-out to participants Disconnect a participant Lock conference audio Set up call continuation Put call in listen-only mode Access an operator
  • Appoint a Co-Presenter Allow others to share the responsibility of presenting
  • Grant Control Give control of your desktop or applications to another participant
  • ReadyTalk makes it easy to follow-up with your audience, report on key metrics and leverage recorded content
  • View online or download as .CSV Available reports: Invitee List Registration Details Campaigns Web Participants Chat Poll Results Post-Meeting Survey
  • Available formats: .mp3 Flash .wav .mp4
  • Scalable: scales to fit the viewer&apos;s window Viewing Controls: embedded controls to fast forward, rewind, play, stop and pause Preview By Thumbnail: browse thumbnails on the fly and jump to the part of interest No Downloads: launches directly in browser — no plug-ins or downloads required Playback In Any Browser: Firefox, Internet Explorer or Safari are all supported
  • Increase accuracy and move leads through the pipeline faster with ReadyTalk’s full-featured and reliable webinar solution that integrates directly with Eloqua’s industry-leading marketing automation platform. Key messages: *Promote and manage your webinars within the Eloqua application *Increase accuracy and security with unique “Join Meeting” links *Automatically capture attendance data and speed follow-up
  • Experts available 24X7 to answer your questions and to ensure your conferences are trouble-free Call 800.843.9166 Email support@readytalk.com Access an operator from conference controls Online chat
  • Ready Talk Demonstration

    1. 1. Introducing ReadyTalk Audio and Web Conferencing
    2. 2. Toby Monkey Sales Executive 303.209.1900 [email_address]
    3. 3. About ReadyTalk <ul><li>Founded in 2000 </li></ul><ul><li>Headquartered in Denver, CO </li></ul><ul><li>Key services: </li></ul><ul><ul><li>Audio conferencing </li></ul></ul><ul><ul><li>Web conferencing </li></ul></ul><ul><ul><li>Event services </li></ul></ul><ul><ul><li>Recording and archiving </li></ul></ul><ul><li>Delivers hundreds of millions of conferencing minutes a year and 10,000+ conferences a month </li></ul><ul><li>Used by 5,000+ companies </li></ul><ul><li>Committed to customer success </li></ul>
    4. 4. Who Uses ReadyTalk?
    5. 5. What ReadyTalk Customers Are Saying “ In my 12 years of selling software, I have yet to see an organization provide the level of service that ReadyTalk provides.” - Bradley Kravitz, Marketing Operations, Ryma Technology Solutions “ We can have thousands of people join a webinar and be confident in the quality, sound and usability participants will experience.” - Karen Gwynne, Director of Sponsorship, American Marketing Association
    6. 6. Why ReadyTalk? <ul><li>A Complete Package at an Affordable Price </li></ul><ul><li>Pre-meeting, in-meeting and post-meeting tools </li></ul><ul><li>No need to upgrade or change packages </li></ul><ul><li>Ease of Use & Access </li></ul><ul><li>Simple interface and industry-best platform and browser support </li></ul><ul><li>Start meetings fast with no downloads for participants </li></ul><ul><li>Sophisticated Marketing Tools </li></ul><ul><li>Embed, podcast and share recordings </li></ul><ul><li>Promote webinars on Twitter and Facebook </li></ul><ul><li>Track the effectiveness of webinar marketing efforts </li></ul>
    7. 7. ReadyTalk Services <ul><li>Audio Conferencing </li></ul><ul><ul><li>On-Demand Audio </li></ul></ul><ul><ul><li>Operator-Assisted Audio </li></ul></ul><ul><ul><li>Broadcast Audio </li></ul></ul><ul><ul><li>International Audio </li></ul></ul><ul><li>Web Conferencing </li></ul><ul><li>Recording & Archiving </li></ul><ul><li>Event Services </li></ul>ReadyTalk offers audio and web conferencing services that are simple, intuitive and highly reliable, making it easy to host or join a meeting.
    8. 8. Audio Conferencing
    9. 9. On-Demand Audio <ul><li>866.740.1260 </li></ul><ul><li>7-digit Access Code </li></ul><ul><li>4-digit Passcode </li></ul><ul><li>Use any time, no need for reservations </li></ul><ul><li>Up to 150 participants per call </li></ul><ul><li>Start your audio meeting through the web with Audio Quick Start or Dial In. </li></ul>
    10. 10. Audio Quick Start Open the ReadyTalk meeting controls and click “Start My Audio Meeting” Enter the phone number you’ll be using for the audio conference (or choose from the last 10 numbers dialed) and click “Call My Phone” Pick up your phone when it starts ringing and follow the prompts to start your audio conference
    11. 11. Dialing into the Audio Conference
    12. 12. <ul><li>Dial the ReadyTalk number </li></ul>Dialing into the Audio Conference
    13. 13. <ul><li>Dial the ReadyTalk number </li></ul><ul><li>Enter your unique access code </li></ul>Dialing into the Audio Conference
    14. 14. <ul><li>Dial the ReadyTalk number </li></ul><ul><li>Enter your unique access code </li></ul><ul><li>Enter your passcode </li></ul>Dialing into the Audio Conference
    15. 15. <ul><li>Dial the ReadyTalk number </li></ul><ul><li>Enter your unique access code </li></ul><ul><li>Enter your passcode </li></ul><ul><li>Start your conference </li></ul>Dialing into the Audio Conference
    16. 16. Operator-Assisted Audio Auto Direct Premium # of Participants Up to 3,600 Up to 2,500 Up to 2,500 Call Management Operator ensures meeting is configured and underway Operator provides professional support during the event Operator provides enhanced services for high-profile events Pre-Conference Private Speaker Line 15 min. before meeting 30 min. before meeting 30 min. before meeting Set-Up of Recording X X X Management of Recording X X Audio Monitoring & Tech Support X X Custom Greetings & Announcements X X Dial-Out to Attendees X X Facilitation of Audio Q&A Session X X Individual Attendee Greetings & Data Collection X Pre-Approved List of Audio Attendees X Online Audio Attendee List X Post-Event Audio Attendee Report X
    17. 17. Broadcast Audio <ul><li>Up to 3,000 participants </li></ul>
    18. 18. Event Call Director <ul><li>Online tool that enable Chairpersons to: </li></ul><ul><ul><li>View who has joined the audio conference </li></ul></ul><ul><ul><li>Manage and prioritize the audio question queue </li></ul></ul><ul><ul><li>Chat with the conference operator or another moderator </li></ul></ul><ul><ul><li>Download a real-time list of audio participants </li></ul></ul><ul><ul><li>Available with Premium Operator Assistance </li></ul></ul>Exportable Participant List Integrated Q&A Queue
    19. 19. International Audio <ul><li>International Toll-Free numbers available in 75+ countries </li></ul><ul><li>Local Toll numbers available in 15+ countries </li></ul><ul><li>Direct dial-out to virtually anywhere in the world </li></ul>
    20. 20. Web Conferencing No downloads means everyone can join your conference in seconds.
    21. 21. Web Conferencing <ul><li>Per-minute </li></ul><ul><li>Subscription </li></ul><ul><li>Enterprise </li></ul>
    22. 22. Recording & Archiving ReadyTalk makes it easy to record and distribute content:
    23. 23. Event Services <ul><li>Services available a la carte or as part of an all-inclusive </li></ul><ul><li>Gold or Platinum Webinar Package. </li></ul>
    24. 24. Tools to Do it All. All in One Package. <ul><li>Pre-Meeting </li></ul><ul><li>Set-up, customize and promote webinars or audio conferences in minutes </li></ul><ul><li>Easy scheduling and setup </li></ul><ul><li>Brandable emails and web pages </li></ul><ul><li>Customizable registration </li></ul><ul><li>Flexible confirmation options </li></ul><ul><li>Automated reminder emails </li></ul><ul><li>Email invitations </li></ul><ul><li>Marketing campaigns </li></ul><ul><li>Social media promotion </li></ul><ul><li>In-Meeting </li></ul><ul><li>Easily manage and record your live conference, share content and engage your audience </li></ul><ul><li>Flexible audio options </li></ul><ul><li>Integrated audio controls </li></ul><ul><li>Manage participants </li></ul><ul><li>Appoint co-presenters </li></ul><ul><li>Grant control </li></ul><ul><li>Present slides </li></ul><ul><li>Share application(s) or desktop </li></ul><ul><li>Enhanced polling </li></ul><ul><li>Chat </li></ul><ul><li>Annotation tools </li></ul><ul><li>One-click recording </li></ul><ul><li>Post-Meeting </li></ul><ul><li>Follow-up with your audience, report on key metrics and leverage recorded content </li></ul><ul><li>Post-meeting surveys </li></ul><ul><li>Post-meeting emails </li></ul><ul><li>Meeting archive pages </li></ul><ul><li>Extensive reporting </li></ul><ul><li>Downloadable recordings </li></ul><ul><li>Affordable archiving </li></ul><ul><li>Embeddable media player </li></ul><ul><li>Automated podcasting </li></ul><ul><li>Social media publication </li></ul>ReadyTalk includes it all at one affordable price point!
    25. 25. Pre-Meeting Features
    26. 26. Host an On-Demand Meeting Instantly Direct participants to www.readytalk.com and provide them with your Access Code Instantly send an email invite from within the Conference Controls Invite others through Outlook using the ReadyTalk Plug-In
    27. 27. Invite via the Outlook Plug-in Invite others through Outlook using the ReadyTalk Plug-In
    28. 28. Scheduled Meetings with Easy Set-Up Schedule and customize your meeting in minutes
    29. 29. Brandable Emails & Web Pages Upload a logo or custom image to brand all meeting emails and web pages Add presenter information to further customize your meeting
    30. 30. Flexible Registration & Confirmation Choose to have participants register in advance or at the time of the meeting Automatically confirm all registrants or confirm each manually for added security and control
    31. 31. Customizable Registration Page Quickly create a custom registration page to capture the participant data important to your organization
    32. 32. Email Invitations Customize your email invitation, build an invitee list, click “send” and the invitations are on the way
    33. 33. Automated Reminder Emails Schedule an automated reminder email for the day before or the morning of your event
    34. 34. Marketing Campaigns Create unique campaign URLs and measure the effectiveness of your event marketing efforts
    35. 35. Social Media Promotion Tools Quickly promote upcoming meetings on Facebook and Twitter
    36. 36. In-Meeting Features
    37. 37. Chairperson Interface
    38. 38. Chairperson Interface – App Share
    39. 39. Participant Interface
    40. 40. Share Slides
    41. 41. Share Slides Quickly upload and display slide presentations Slide thumbnails can easily be moved for on-the-fly reordering during a meeting
    42. 42. Share Applications or Desktop
    43. 43. Share Applications or Desktop Share one or more applications or your entire desktop with your audience
    44. 44. Enhanced Polling
    45. 45. Enhanced Polling Create polls and choose from 6 different question types Insert a poll into your slide presentation Display results to participants or keep them private
    46. 46. Manage Participants Manage conference audio through the phone keypad or the intuitive web interface
    47. 47. Name and Number Matching Displays name of audio participant, rather than phone number, if it corresponds to a unique number in the phonebook
    48. 48. Active Speaker Enables Chairpersons and Co-Presenters to view the participant actively speaking in the audio participant list.
    49. 49. Chat Chat privately with co-presenters, one-on-one with participants or broadcast a message to everyone. Use chat to manage Q&A
    50. 50. Appoint Co-Presenters
    51. 51. Appoint Co-Presenters Easily elevate a participant to a co-presenter so they can share their slides, applications or desktop, view participants, chat and more
    52. 52. Grant Control
    53. 53. Grant Control Collaborate by granting control of applications or your desktop to a participant or co-presenter
    54. 54. Raise Hand Participants can indicate they have a question by clicking “raise hand”
    55. 55. Annotation Tools Draw attention to key messages in the presentation with a variety of markup tools
    56. 56. One-Click Recording Record an audio-only call or an integrated audio and web conference by clicking a button in the web interface Or, dial *2 on your telephone keypad to record your conference
    57. 57. Post-Meeting Features
    58. 58. Customizable Post-Meeting Surveys Capture feedback with a custom post-meeting survey or send attendees to the URL of your choice
    59. 59. Follow-Up Emails Customize and send follow-up emails to reach attendees and no-shows to keep the conversation going
    60. 60. Meeting Archive Pages Create a meeting archive page to make your recording and other documents available after the conference
    61. 61. Extensive Reporting Tap into key data and measure success with easy access to an extensive set of conference reports
    62. 62. Downloadable Recordings Download a variety of industry-standard file formats so you can edit and share recordings as you wish
    63. 63. Affordable Archiving Enjoy unlimited playbacks plus access to a wealth of additional features for managing and sharing your recorded content
    64. 64. Embeddable Media Player Share the playback link or embed recordings directly into blogs, social media sites or your company website
    65. 65. Social Media Publishing Tools Automatically embed recordings on Facebook or share playback links on Twitter
    66. 66. Automated Podcasting Easily publish your recording as a podcast and share it with subscribers to your RSS feed
    67. 67. Direct Integration with Eloqua <ul><li>Use Eloqua to promote and manage your webinar </li></ul><ul><li>Increase accuracy and security with a unique “Join Meeting” link for each registrant </li></ul><ul><li>Automatically capture attendance data in Eloqua to speed follow-up </li></ul>
    68. 68. Direct Integration with Salesforce.com Save time and automate manual processes with a reliable and full-featured conferencing platform that seamlessly integrates with Salesforce.com.
    69. 69. Administration Center Add new users and access codes Create additional access codes for existing users Download detailed user information in .csv format Chat live with a ReadyTalk Representative
    70. 70. Personalized 24/7 Support <ul><li>Contact customer care at 800.843.9166 or [email_address] </li></ul><ul><li>Sign up for a training session at our website readytalk.com/training </li></ul>
    71. 71. Training <ul><li>ReadyTalk offers three types of free training </li></ul><ul><li>Visit www.readytalk.com/training to sign up </li></ul>
    72. 72. Security <ul><li>Full visibility and control using web moderator </li></ul><ul><li>128-bit SSL standard encryption </li></ul><ul><li>Optional passcode protection </li></ul><ul><li>Secure and redundant data network infrastructure </li></ul>
    73. 73. Infrastructure <ul><li>SS7 Network </li></ul><ul><li>60,000+ ports </li></ul><ul><li>8 data centers </li></ul>Fully redundant, high capacity conferencing network ReadyTalk Data Centers
    74. 74. Sample Invoice

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