2. THE WRITING PROCESS
It is crucial when writing to focus on and consider your audience.
The context is the environment in which writers produce documents and
readers interpret the meanings.
Defining terms and using proper terms within a work is essential to achieve
clarity. Informal definitions are very good at achieving this.
Accurate presentation of details helps the writer achieve a description.
Ethics in writing should always be a top priority. Ethics refers to the choices
writers make that affect others for good or ill. Special attention to ethics
should be paid during revision.
The first step in the process is the introduction, followed by paragraphs,
proofreading, and revision. Special attention should be paid to the numerous
steps within the main categories that comprise the writing process.
3. THE WRITING PROCESS
Knowledge of the writing process was assessed through
Analysis argument 1 assignment
Assigned reading
Assigned videos and online notes
Unit 1 test
The writing process is crucial for success in nearly any field. In the
business world special attention will need to be paid to the writing
process when drafting any sort of correspondence. The writing
process is extremely important for any professional field. The tips,
tricks, and methods addressed in this module are crucial to sound like
an educated and well rounded professional.
4. WORKPLACE TECHNOLOGY
How much you need to know about technology depends exclusively on your workplace.
Strategies for learning a new technology include
Experimentation
Enlisting the help of IT staff and colleagues
Manuals
Tutorials
Internet searches
Businesses can employ numerous online communication platforms including blogs, forums, email,
FAQs, instant messaging, memos, voice-mail, text messaging, social media, and video conferences.
Each of these platforms accomplishes a specific goal and attention should be paid to which platform is
the most appropriate for the specific cause. Knowing the organizational uses for each will help you
become a more effective communicator.
Writing for the web has many factors that help achieve success. When creating a site attention should
be paid to nearly every aspect including chunking, headings, lists, keywords, directional cues,
graphics, and fonts.
5. WORKPLACE TECHNOLOGY
Knowledge of workplace technology was assessed through
Assigned readings
Assigned video and lecture notes
Analysis argument 1
Unit 1 test
Knowing the different types of communications that can be utilized within the
business world and within specific companies allows the business to be a
more successful communicator. As new platforms of communication come
into existence communication is made more quick and effective. The main
goal of any business is to work in the most effective manner possible by
employing as many and the appropriate platforms as possible. Knowing the
purpose of each medium is crucial in achieving online communication
success.
6. CORRESPONDENCE
An acknowledgement should be sent in response to any communication a
colleague or client has with you.
Adjustment letters or emails are written in response to a complaint.
Adjustments can be full where your company is completely at fault or partial
where although your company may not be at fault goodwill with the customer
is trying to be achieved.
A complaint letter or email outlines a problem that the writer requests the
recipient to resolve.
Correspondence requires the writer to focus on the writing process as well as
maintaining and building a positive relationship.
Goodwill should always be the main goal in business correspondence.
Special attention should be paid when international correspondence is made.
Different cultures call for different formalities and courtesies.
7. CORRESPONDENCE
Knowledge of correspondence was assed through
Assigned reading
Assigned video and lecture notes
Writing Assignment 1
Peer review
Unit 1 test
Proper correspondence within the business world allows for effective communication to be
achieved. Understanding how to properly address each type of correspondence and trying
to establish goodwill allows a company to keep a more positive relationship with
customers. Understanding that international communication has major difference from
regular communication allows all parties to feel respected and saved from possible
embarrassment. Understanding the rules of correspondence is extremely necessary to
understand in the business world in order to keep the best company customer relationship
as well as internal relationships.
8. STYLE AND CLARITY
There are two categories of words abstract and concrete words. Abstract
words refer to general ideas, relationships, acts, or qualities. Concrete words
identify things that can be viewed by the senses.
Affection is the use of more formal language. This is not necessary to
communicate information and causes unnecessary stress on the reader.
Writing should be checked for awkwardness, clichés, buzzwords, or biased
language, both should be avoided in professional writing at all costs. They
are not necessary and also ineffective in business writing. Concise writing
with proper emphasis is the main goal for the writer. Concise writing is
writing that is free of unnecessary clutter. Attention should be paid to word
choice, this includes straying from vague words or words that achieve the
wrong tone by the author.
The you perspective is very effective in allowing the reader to become more
engaged. This perspective allows the reader to be more motivated to look
over the content because the benefit to the reader is stressed.
9. STYLE AND CLARITY
Knowledge of style and clarity is assed through
Assigned reading
Assigned video and notes
Writing assignment 2
Unit test 2
The style of writing is crucial to getting your point across in the most
effective way possible. Effective style and special attention to the content of
writing allows clarity to the reader. The reader is much more likely to
understand and want to view the correspondence if it is written in a more
clear form. Proper choice of wording, variation, and types of words allows
the writing to become a more interesting and easy to understand document
of correspondence.
10. DESIGN AND VISUALS
Drawings serve to depict an object and illustrate the steps.
Flowcharts are comprised of diagrams that use symbols, pictures, and even
words to show sequence of a process.
Special attention should be given to graphics that will be viewed on a global
platform. No preference should be given to a particular country .
Graphs are a effective visual. Graphs include line graphs, bar graphs, pie
graphs, and picture graphs. Each type of graph serves to showcase a
different type of information it is crucial to know these differences in order
to most properly represent your data set.
Layout and design includes paying special attention to grouping, contrast,
repetition, typography, and page design elements.
Visuals should be chosen to most effectively communicate your message
and purpose.
11. DESIGN AND VISUALS
Knowledge of design and visuals is assed through
Assigned readings
Assigned video and lecture notes
Analysis argument 2
Unit 2 test
The visuals that are chosen to be in a work or other platform can make or
break it. Visuals contribute to the overall look of the work and should be
visually appealing like the design. The visuals contribute to the overall
message of the work and attention should be paid to the selection of each.
The design and visuals are normally the first impression a reader has and can
either intrigue or turn the reader off almost instantly.
12. WORKS CITED
Oliu, G. A. (2014). The Business Writer's Companion. Boston: Bedford/ST.Martin.