The document provides feedback from an 11-participant business etiquettes course held from May 11-12, 2016. Participants highly rated the instructor for being knowledgeable, an effective communicator, and keeping sessions interesting with a 4.8 average. The training material was also highly rated as beneficial, clear, and presented interestingly with averages of 4.7-4.8. Overall, participants were very satisfied with the program and learning experience, providing positive comments about the organization, trainer, and finding the course and material perfect.

1. ZAIN
Course Feedback
Business Etiquettes
11 – 12 May 2016
11 participants
Please score 1 - 5: (5 = excellent and 1 = poor)
INSTRUCTOR:
1. The instructor was knowledgeable and well prepared: 4.9
2. The instructor was an effective communicator: 5
3. The instructor presented the program objectives clearly: 4.9
4. The instructor was competent in keeping the sessions alive and interesting: 4.8
TRAINING MATERIAL:
5. The material covered in the program is beneficial to my job: 4.8
6. The material was clear and presented in an interesting way: 4.7
7. There was a balance between the theoretical and practical exercises: 4.8
8. The audiovisuals were effective and diversified: 4.7
9. There was a good balance between training methods: 4.8
OVERALL EVALUATION OF THE PROGRAM:
10. The program was a good learning experience. I am satisfied with 4.8
what I have learned:
Comments
 Very well organized course and trainer, highly recommended to bring her again.
 She is perfectly perfect.
 The course was perfect.
 An is a great instructor and is one of the best instructors I come across on a
training program. Proof? Never felt sleepy once! Everything was interesting and
new to me.
 The training is perfect.
 It was great.
 Everything was perfect.