1. Essential Skills for New Colleagues
Post-Course Survey
1
Revised 05/14/15 ©West Michigan Training & Development W:MMMHSSPFSTrainingCourse Feedback Survey Tool
At Mercy Health, one of our Core Values is Excellence. The quality of your experience is very important to us;
please take a moment to share your observations so that we may work toward continuous improvement.
Participant (optional): Date:
Course Title: Trainer:
Trainer Strongly
Agree
Strongly
Disagree
1. 1. The trainer was knowledgeable about the subject matter. 5 4 3 2 1
2. 2. The trainer was prepared and organized for the course. 5 4 3 2 1
3. Participants were encouraged to engage in class discussion/activities. 5 4 3 2 1
4. The trainer effectively addressed participants' questions. 5 4 3 2 1
5. The trainer's energy and enthusiasm kept me actively engaged. 5 4 3 2 1
6. The trainer helped me relate the concepts and skills to my job. 5 4 3 2 1
Learning Environment Strongly
Agree
Strongly
Disagree
3. 7. The physical environment was conducive to learning. 5 4 3 2 1
Course Content Strongly
Agree
Strongly
Disagree
4. 8. The course content and objectives are relevant to the challenges of my role (job). 5 4 3 2 1
5. 9. Course materials were organized and easy to understand. 5 4 3 2 1
10. Examples/activities presented helped me understand and apply the content. 5 4 3 2 1
Learning Efficacy Strongly
Agree
Strongly
Disagree
6. 11. The e-learning and/or pre-work helped me understand the content. 5 4 3 2 1
7. 12. I gained new knowledge and skills from this training. 5 4 3 2 1
13. We were given ample opportunities to practice the skills and knowledge taught in the course. 5 4 3 2 1
Job Impact Strongly
Agree
Strongly
Disagree
8. 14. I understand how the knowledge and skills presented in this course are relevant to my role. 5 4 3 2 1
9. 15. This training will improve my job performance. 5 4 3 2 1

2. Essential Skills for New Colleagues
Post-Course Survey
2
Revised 05/14/15 ©West Michigan Training & Development W:MMMHSSPFSTrainingCourse Feedback Survey Tool
Job Impact, Continued Strongly
Agree
Strongly
Disagree
16. I feel confident in my abilities to apply to my current role the knowledge and skills learned in this course. 5 4 3 2 1
10. 17. My skill level/knowledge has increased as a result of attending this course. 5 4 3 2 1
11. 18. My job performance will improve due to the learning provided in this training. 5 4 3 2 1
Business Results Strongly
Agree
Strongly
Disagree
12. 19. This training will significantly impact an increase in my job productivity. 5 4 3 2 1
13. 20. This training will significantly impact decreasing costs associated with my job. 5 4 3 2 1
21. This training will significantly decrease time spent searching for information. 5 4 3 2 1
22. This training will significantly increase my engagement to the job at hand. 5 4 3 2 1
Return on Investment (ROI) Strongly
Agree
Strongly
Disagree
14. 23. This training was a worthwhile investment in my career development. 5 4 3 2 1
15. 24. I would recommend this training to fellow colleagues, in my or a similar role. 5 4 3 2 1
Please provide additional comments as necessary to support your response to Question 24 here:
Managerial Support YES NO
25. Did your manager express his or her expectations or set goals as to how you will apply the learning provided
in this course of training?
26. Have you scheduled an appointment with your manager to discuss what you learned throughout this training,
including any follow-up questions you may have at this time?
27. What about this course was most useful (helpful or significant) to you?
28. What about this course was least useful to you?
29. How might we improve this training (in other words, what could we consider doing to make this course better, more relevant, or to further
support your learning)?
30. Any additional comments/feedback, as necessary:
Thank you for your feedback!