How to give feedback? General guidelines prepared for lecture.

1. ANU THAPA

2. ANU THAPA

3. Content of the session
• Definition
• Characteristics
• Types
• Elements
• Guidelines for giving feedback
• Benefit
ANU THAPA

4. Students must feel
that success is
within their reach!
ANU THAPA

5. Definition
• “Feedback is an objective description of a student’s
performance intended to guide future performance.
• process of helping out students to assess their
performance, identify areas where they are right on
target and provide them tips on what they can do in
the future to improve in areas that need correction.” -
W. Fred Miser
ANU THAPA

6. Definition…
• Information about performance or behaviour that
leads to action to affirm or develop that performance
or behaviour
• Integral part of teaching and learning.
• Information given to the learner about the
performance relative to learning goals.
ANU THAPA

7. Effective feedback
• Shows the relationship to the objectives and what
is needed to get there.
• Helps students to see the assignments and tasks given
to them as opportunities to learn and grow rather
than as an assault.
ANU THAPA

8. Effective feedback …
• “It not only tells students how they performed, but
how to improve the next time they engage the task.
• Effective feedback is provided in such a timely
manner that the next opportunity to perform the task
is measured in seconds, not weeks or months.”
ANU THAPA

9. ANU THAPA

10. Judge actions,
not individuals.
“You are abrasive and
arrogant.”
“Who do you think you
are calling me
arrogant?!?”
ANU THAPA

11. Characteristics of Feedback
• Timely
• Constructive/Corrective based on the need
• Specific to a Criterion
• Focused on the product/behavior
• Directed toward changeable behaviour
• Well thought before offered
• Given in limited amount
ANU THAPA

12. Types of feedback
• Motivational
• Developmental
• Constructive
• Intrinsic
• Extrinsic
ANU THAPA

13. Types of feedback…
Others
• Negative
• Positive
• Immediate
• Delayed
ANU THAPA

14. Power of Accurate Feedback
• Immediate impact on results
• Lower failures
• Better attendance
• Increase self awareness
• Increase motivation
ANU THAPA

15. Essential Elements of Feedback
1. Recognition of the Desired Goal
2. Evidence about Present Position (current
work)
3. Some Understanding of a Way to Close the
Gap Between the Two
ANU THAPA

16. Any Feedback
shouldinspire
& promote
ANU THAPA

17. Guidelines for giving feedback
• Be clear about what you want to say in advance
• Start with the positive
• Be specific
• Offer alternatives
• Be descriptive rather than evaluative
ANU THAPA

18. Guidelines for giving feedback…
• ‘Own’ the feedback
• Give the feedback as soon as possible
• Avoid comparison with others
• focus on performance not the personal things
• Do not overload
ANU THAPA

19. Guidelines for receiving Feedback
• Listen carefully
• Repetition if not hear clearly
• Pause and think before responding.
• Accept the feedback positively
• Ask for clarification if needed.
• Ask for suggestions
• Respect and thank.
ANU THAPA

20. Sandwich model of feedback
ANU THAPA

21. Benefit to the student/learner
Good feedback on assessed work tells the student four
things:
1) what are the good or successful features of the
assessed work;
2) what are the poor or less successful features of the
assessed work;
3) how the student can improve in this piece of work;
4) how the students might do better work in the future.ANU THAPA

22. Checklist for the sender
Dos
• Look at the receiver
• Consider the feelings of the
receiver
• Give the receiver a chance
to ask
• Vary the tone and the speed
at which you speak so that
your voice is interesting to
listen to
• Speak clearly
• Respect your receiver
Don’t
• Don’t complicate what you
are saying
• Don’t ridicule or attack your
receiver
• Don’t pretend or exaggerate
• If feedback makes only you
feel better, don’t give it.
ANU THAPA

23. All feedback should be built
so as to spark a desire
to changer
move forward…
ANU THAPA

24. KEEP IN MIND
that neither success nor
failure is
EVER FINAL
Roger Ward Babson
ANU THAPA

25. THANK YOU
ANU THAPA