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Project Management Fundas
Anand Joshi
July 24, 2009
What’s a project?
 Project is an undertaking that is …
 Performed by people
 Is constrained by limited resources
 Man, Machine, Material, Money and Time
 Is planned, executed and controlled
Exercise
TASK :
To build a structure to hold the block
PROJECT REQUIREMENTS:
1. The block should be held at least 6 inches above the ground for at least
30 seconds
2. The structure should be made only from the resources provided
1. Newspaper (3 full prints)
2. Adhesive tape (1)
3. Scissors (1)
4. Stapler (1)
3. The time allocated:
1. 20 mins for execution
2. 10 mins for each observer
Observations
 What was the outcome of the project?
 What were the most successful features of the
project?
 What (if anything) went wrong?
 Who played what roles?
 PM: What are the key learning?
Observations
Observations
Everything is possible!!
Observations
Characteristics of a project:
 Projects are different from ordinary work. They are intended
to change things
 Projects have a timeframe with a beginning and an end
 Projects have to be planned
 Projects use resources and need a budget
 Projects require evaluation – the criteria for evaluation need
to be established from the beginning
 Projects have an outcome, which is not necessarily known at
the outset
 The outcome is very often a “product” of some kind
 At the end of a project, decisions need to be taken about
whether to use or institutionalize the outcome
 Projects involve people
So what’s PROJECT MANAGEMENT?
 It’s the application of knowledge, skills, tools,
and techniques to project activities in order
to meet or exceed stakeholder needs and
expectations from a project (needs may
depend balancing demand along scope, time,
cost, quality, stakeholders with differing
needs and expectations, identified needs and
requirements.)
PROJECT
MANAGEMENT
Project Phases and Project Life Cycle
Characteristics
Project Stakeholders
Internal and External Stakeholders like Project Manager, Customer,
Organization, Sponsor, Suppliers and Contractors, team members,
government agencies, media, even society at large
Organizational Influences
Organizational systems, cultures and styles, structure
Key General Management Skills
Leading, Communicating, Negotiating, Problem Solving,
Influencing
Socio Economic Skills
Standards and Regulations, Internationalization, Cultural
Influences
PROJECT MANAGEMENT CONTEXT
Project Management Processes:
Project Processes : Planning
CORE PROCESSES
 Scope Planning
 Scope Definition
 Resource Planning
 Activity Definition
 Activity Sequencing
 Activity Duration Estimating
 Cost Estimating
 Schedule Development
 Cost Budgeting
 Project Plan Development
FACILITATING PROCESSES
 Quality Planning
 Communications
 Risk Planning
 Organizing and Staff
 Procurement
 Distributing Information
 Solicitation
 Team Development
 Source Selection
 Quality Assurance
 Scope Verification
 Contract Administration
Project Management Processes:
Project Processes : Executing (Doing)
 Scope change
 Quality
 Schedule
 Risk response
 Cost
Helps take preventive action in anticipation of possible problems.
Project Management Processes:
Project Processes : Controlling
 Contract Close-out
 Administrative Closure
Project Management Processes:
Project Processes : Closing
Project Management Knowledge Area’s
PROJECT
MANAGEMENT
INTEGRATION
MANAGEMENT
SCOPE
MANAGEMENT
TIME
MANAGEMENT
COST
MANAGEMENT
QUALITY
MANAGEMENT
HUMAN RESOURCE
MANAGEMENT
COMMUNICATIONS
MANAGEMENT
RISK
MANAGEMENT
PROCUREMENT
MANAGEMENT
Integration Management
PROJECT PLAN
DEVELOPMENT
PROJECT PLAN
EXECUTION
OVERALL CHANGE
CONTROL
INPUT
planning outputs, historical
information, organizational
policies, constraints, assumptions
Project Plan, Supporting detail,
Organizational policies, corrective
action
Project plan, performance reports,
change requests
TOOLS AND
TECHNIQUES
Planning methodology,
Stakeholder Skills and Knowledge,
MIS
General Management skills,
product skills and knowledge,
work authorization system, status
review meetings, PMIS,
procedures
change control system,
configuration management,
performance measurement,
additional planning, PMIS
OUTPUT Project Plan, Support Detail work results, change requests
Project plan updates, corrective
action, lessons learned
Scope Management
INITIATION
SCOPE
PLANNING
SCOPE
DEFINITION
SCOPE
VERIFICATION
SCOPE CHANGE
CONTROL
INPUT
product description,
strategic plan,
selection criteria,
historical
information
product description,
project charter,
constraints,
assumptions
scope statement,
constraints,
assumptions, other
planning outputs,
historical info
Work Results,
Product
Documentation
Work breakdown
structure,
performance
reports, change
requests, scope
management plan
TOOLS AND
TECHNIQUES
selection methods,
expert judgment
product analysis,
benefit/cost
analysis,
alternatives
identification,
expert judgment
Work breakdown
structure templates,
decomposition
Inspection
Scope change
control system,
performance
measurement,
additional planning
OUTPUT
Proj charter,
manager
identified/assigned,
constraints,
assumptions
scope statement,
supporting detail,
scope management
plan
Work breakdown
structure
Formal acceptance
Scope changes,
corrective action,
lessons learned
Time Management
ACTIVITY DEFINITION ACTIVITY SEQUENCING
ACTIVITY DURATION
ESTIMATING
INPUT
Work breakdown structure,
scope statement, historical
information, constraints,
assumptions
Activity list, product
description, mandatory
dependencies, discretionary
dependencies, external
dependencies, constraints,
assumptions
Activity List, Constraints,
Assumptions, Resource
requirements, Resource
capabilities, Historical
information
TOOLS AND TECHNIQUES Decomposition, Templates
Precedence Diagramming
Method (PDM), Arrow
Diagramming Method (ADM),
Conditional Diagramming
Method, Network templates
Expert judgment, Analogues
estimating, Simulation
OUTPUT
Activity List, Supporting Detail,
Work breakdown structure
updates
Project Network Diagram,
Activity List Updates
Activity distribution estimates,
basis of estimates, activity list
updates
Cost Management
RESOURCE
PLANNING
COST ESTIMATING COST BUDGETING COST CONTROL
INPUT
Work breakdown
structure, historical
information, scope
statement, Resource
pool description,
organizational policies
Work breakdown
structure, resource
requirement, resources
rates, activity duration
estimates, historical
information, chart of
accounts
Cost estimates, work
breakdown structure,
project schedule
Cost baseline,
performance reports,
change requests, cost
management plan
TOOLS AND
TECHNIQUES
Expert judgment,
Alternatives
identification
Analogues estimating,
parametric modeling,
bottom-up estimating,
computerized tools
Cost estimating tools
and techniques
Cost change control
system, performance
measurement,
additional planning,
computerized tools
OUTPUT Resource requirement
Cost estimates,
supporting detail, cost
management plan
Cost baseline
Revised cost estimates,
budget updates,
corrective action,
estimate at completion,
lessons learned
Quality Management
QUALITY PLANNING QUALITY ASSURANCE QUALITY CONTROL
INPUT
Quality policy, scope
statement, product
description, standards and
regulations, other process
outputs
Quality management plan,
results of quality control
measurements, operational
definitions
Work results, quality
management plan,
operational definitions,
checklists
TOOLS AND TECHNIQUES
Benefits/cost analysis,
benchmarking, flowcharting,
design of experiments
Quality planning tools and
techniques, quality audits
Inspections, control charts,
PARETO diagrams, statistical
sampling, flowcharting,
trend analysis
OUTPUT
Quality management plan,
operational definitions,
checklists, inputs to other
processes
Quality improvement
Quality improvement,
acceptance decisions,
rework, completed
checklists, process
adjustments
Human Resource Management
ORGANIZATIONAL
PLANNING
STAFF
ACQUISITION
TEAM
DEVELOPMENT
INPUT
Project interfaces, staffing
requirements, constraints
Staffing management plan,
staffing pool description,
Recruitment practices
Project Staff, Project Plan,
Staffing management plan,
performance reports,
external feedback
TOOLS AND TECHNIQUES
Templates, Human Resource
practices, organizational
theory, stakeholder analysis
Negotiations, pre-
assignment, procurement
Team building activities,
general management skills,
reward and recognition,
collocation, training
OUTPUT
Role and Responsibility
assignments, staffing
management plan,
organization chart,
supporting detail
Project staff assigned,
project team directory
Performance improvements,
input to performance
appraisals
Procurement Management
PROCUREMENT
PLANNING
SOLICITATION
PLANNING
SOLICITATION
SOURCE
SELECTION
CONTRACT
ADMINISTRATION
CONTRACT
CLOSE-OUT
INPUT
Scope Statement,
Product description,
procurement
resources, market
conditions, other
planning outputs,
constraints,
assumptions
Procurement
Management
plan, SOW,
other planning
outputs
Procurement
documents,
qualified seller
lists
Proposals,
evaluation
criteria,
organizational
policies
Contracts, work
results, change
requests, seller
invoices
Contract
documentation
TOOLS
AND
TECHNIQ
UES
Make-or-buy analysis,
expert judgment,
contract type
selection
Standard forms,
expert judgment
Bidder
conferences,
advertising
Contract
negotiation,
weighing
system,
screening
system,
Independent
estimates
Contract change
control, performance
reporting, payment
system
Procurement
audits
OUTPUT
Procurement
management plan,
SOW
Procurement
documents,
evaluation
criteria, SOW
proposals Contract
Correspondence,
contract changes,
payment requests
Contract file,
formal
acceptance and
closure
Communications Management
COMMUNICATIONS
PLANNING
INFORMATION
DISTRIBUTION
PERFORMANCE
REPORTING
ADMINISTRATIVE
CLOSURE
INPUT
Communication
requirements,
communications
technology, constraints,
assumptions
Work results,
communication
management plan,
project plan
Project plan, work
results, other project
records
Performance
measurement
documentation,
documentation of the
product of the project,
other project records
TOOLS AND
TECHNIQUES
Stakeholder analysis
Communication skills,
information retrieval
systems, information
distribution systems
Performance reviews,
variance analysis, trend
analysis, earned value
analysis, information
distribution tools and
techniques
Performance reporting
tools and techniques
OUTPUT
Communications
management plan
Project records
Performance reports,
change requests
Project archives, formal
acceptance, lessons
learned
Risk Management
RISK
IDENTIFICATION
RISK
QUANTIFICATION
RISK RESPONSE
DEVELOPMENT
RISK RESPONSE
CONTROL
INPUT
Product description,
other planning outputs,
historical information
Stakeholder risk
tolerances, sources of
risk, potential risk
events, cost estimates,
activity duration
estimates
Opportunities to
pursue, threats to
respond to,
opportunities to ignore,
threats, threats to
accept
Risk management plan,
actual risk events,
additional risk
identification
TOOLS AND
TECHNIQUES
Checklists, flowcharting,
interviewing
Expected monetary
value, statistical sums,
simulation, decision
trees, expert judgment
Procurement,
contingency planning,
alternative strategies,
insurance
Workarounds,
additional risk response
development
OUTPUT
Sources of risk,
potential risk events,
risk symptoms, inputs to
other processes
Opportunities to
pursue, threats to
respond to,
opportunities to ignore,
threats to accept
Risk management plan,
inputs to other
processes, contingency
plans, reserves,
contractual agreements
Corrective action,
updates to risk
management plan
Motivation
 people are motivated to want to do something if:
 They understand the aim of the project
 They see a meaningful role for themselves
 They perceive a reward in taking part
 They do not feel confused or insecure about their role
 People stick to a task even after it gets boring and a routine if:
 They have a vision of the real aim
 They feel their personal contribution is valued
 All members of the team contribute and take part
 They can express frustration and raise problems
 Work load does not get impossible
Some Advanced topics …
Project management
Project management
Project management
Project management
Project management
Project management
Project management
Project management
Project management
Project management
Project management

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Project management

  • 1. Project Management Fundas Anand Joshi July 24, 2009
  • 2. What’s a project?  Project is an undertaking that is …  Performed by people  Is constrained by limited resources  Man, Machine, Material, Money and Time  Is planned, executed and controlled
  • 3. Exercise TASK : To build a structure to hold the block PROJECT REQUIREMENTS: 1. The block should be held at least 6 inches above the ground for at least 30 seconds 2. The structure should be made only from the resources provided 1. Newspaper (3 full prints) 2. Adhesive tape (1) 3. Scissors (1) 4. Stapler (1) 3. The time allocated: 1. 20 mins for execution 2. 10 mins for each observer
  • 4. Observations  What was the outcome of the project?  What were the most successful features of the project?  What (if anything) went wrong?  Who played what roles?  PM: What are the key learning?
  • 8. Characteristics of a project:  Projects are different from ordinary work. They are intended to change things  Projects have a timeframe with a beginning and an end  Projects have to be planned  Projects use resources and need a budget  Projects require evaluation – the criteria for evaluation need to be established from the beginning  Projects have an outcome, which is not necessarily known at the outset  The outcome is very often a “product” of some kind  At the end of a project, decisions need to be taken about whether to use or institutionalize the outcome  Projects involve people
  • 9. So what’s PROJECT MANAGEMENT?  It’s the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project (needs may depend balancing demand along scope, time, cost, quality, stakeholders with differing needs and expectations, identified needs and requirements.)
  • 10. PROJECT MANAGEMENT Project Phases and Project Life Cycle Characteristics Project Stakeholders Internal and External Stakeholders like Project Manager, Customer, Organization, Sponsor, Suppliers and Contractors, team members, government agencies, media, even society at large Organizational Influences Organizational systems, cultures and styles, structure Key General Management Skills Leading, Communicating, Negotiating, Problem Solving, Influencing Socio Economic Skills Standards and Regulations, Internationalization, Cultural Influences PROJECT MANAGEMENT CONTEXT
  • 11. Project Management Processes: Project Processes : Planning CORE PROCESSES  Scope Planning  Scope Definition  Resource Planning  Activity Definition  Activity Sequencing  Activity Duration Estimating  Cost Estimating  Schedule Development  Cost Budgeting  Project Plan Development FACILITATING PROCESSES  Quality Planning  Communications  Risk Planning  Organizing and Staff  Procurement
  • 12.  Distributing Information  Solicitation  Team Development  Source Selection  Quality Assurance  Scope Verification  Contract Administration Project Management Processes: Project Processes : Executing (Doing)
  • 13.  Scope change  Quality  Schedule  Risk response  Cost Helps take preventive action in anticipation of possible problems. Project Management Processes: Project Processes : Controlling
  • 14.  Contract Close-out  Administrative Closure Project Management Processes: Project Processes : Closing
  • 15. Project Management Knowledge Area’s PROJECT MANAGEMENT INTEGRATION MANAGEMENT SCOPE MANAGEMENT TIME MANAGEMENT COST MANAGEMENT QUALITY MANAGEMENT HUMAN RESOURCE MANAGEMENT COMMUNICATIONS MANAGEMENT RISK MANAGEMENT PROCUREMENT MANAGEMENT
  • 16. Integration Management PROJECT PLAN DEVELOPMENT PROJECT PLAN EXECUTION OVERALL CHANGE CONTROL INPUT planning outputs, historical information, organizational policies, constraints, assumptions Project Plan, Supporting detail, Organizational policies, corrective action Project plan, performance reports, change requests TOOLS AND TECHNIQUES Planning methodology, Stakeholder Skills and Knowledge, MIS General Management skills, product skills and knowledge, work authorization system, status review meetings, PMIS, procedures change control system, configuration management, performance measurement, additional planning, PMIS OUTPUT Project Plan, Support Detail work results, change requests Project plan updates, corrective action, lessons learned
  • 17. Scope Management INITIATION SCOPE PLANNING SCOPE DEFINITION SCOPE VERIFICATION SCOPE CHANGE CONTROL INPUT product description, strategic plan, selection criteria, historical information product description, project charter, constraints, assumptions scope statement, constraints, assumptions, other planning outputs, historical info Work Results, Product Documentation Work breakdown structure, performance reports, change requests, scope management plan TOOLS AND TECHNIQUES selection methods, expert judgment product analysis, benefit/cost analysis, alternatives identification, expert judgment Work breakdown structure templates, decomposition Inspection Scope change control system, performance measurement, additional planning OUTPUT Proj charter, manager identified/assigned, constraints, assumptions scope statement, supporting detail, scope management plan Work breakdown structure Formal acceptance Scope changes, corrective action, lessons learned
  • 18. Time Management ACTIVITY DEFINITION ACTIVITY SEQUENCING ACTIVITY DURATION ESTIMATING INPUT Work breakdown structure, scope statement, historical information, constraints, assumptions Activity list, product description, mandatory dependencies, discretionary dependencies, external dependencies, constraints, assumptions Activity List, Constraints, Assumptions, Resource requirements, Resource capabilities, Historical information TOOLS AND TECHNIQUES Decomposition, Templates Precedence Diagramming Method (PDM), Arrow Diagramming Method (ADM), Conditional Diagramming Method, Network templates Expert judgment, Analogues estimating, Simulation OUTPUT Activity List, Supporting Detail, Work breakdown structure updates Project Network Diagram, Activity List Updates Activity distribution estimates, basis of estimates, activity list updates
  • 19. Cost Management RESOURCE PLANNING COST ESTIMATING COST BUDGETING COST CONTROL INPUT Work breakdown structure, historical information, scope statement, Resource pool description, organizational policies Work breakdown structure, resource requirement, resources rates, activity duration estimates, historical information, chart of accounts Cost estimates, work breakdown structure, project schedule Cost baseline, performance reports, change requests, cost management plan TOOLS AND TECHNIQUES Expert judgment, Alternatives identification Analogues estimating, parametric modeling, bottom-up estimating, computerized tools Cost estimating tools and techniques Cost change control system, performance measurement, additional planning, computerized tools OUTPUT Resource requirement Cost estimates, supporting detail, cost management plan Cost baseline Revised cost estimates, budget updates, corrective action, estimate at completion, lessons learned
  • 20. Quality Management QUALITY PLANNING QUALITY ASSURANCE QUALITY CONTROL INPUT Quality policy, scope statement, product description, standards and regulations, other process outputs Quality management plan, results of quality control measurements, operational definitions Work results, quality management plan, operational definitions, checklists TOOLS AND TECHNIQUES Benefits/cost analysis, benchmarking, flowcharting, design of experiments Quality planning tools and techniques, quality audits Inspections, control charts, PARETO diagrams, statistical sampling, flowcharting, trend analysis OUTPUT Quality management plan, operational definitions, checklists, inputs to other processes Quality improvement Quality improvement, acceptance decisions, rework, completed checklists, process adjustments
  • 21. Human Resource Management ORGANIZATIONAL PLANNING STAFF ACQUISITION TEAM DEVELOPMENT INPUT Project interfaces, staffing requirements, constraints Staffing management plan, staffing pool description, Recruitment practices Project Staff, Project Plan, Staffing management plan, performance reports, external feedback TOOLS AND TECHNIQUES Templates, Human Resource practices, organizational theory, stakeholder analysis Negotiations, pre- assignment, procurement Team building activities, general management skills, reward and recognition, collocation, training OUTPUT Role and Responsibility assignments, staffing management plan, organization chart, supporting detail Project staff assigned, project team directory Performance improvements, input to performance appraisals
  • 22. Procurement Management PROCUREMENT PLANNING SOLICITATION PLANNING SOLICITATION SOURCE SELECTION CONTRACT ADMINISTRATION CONTRACT CLOSE-OUT INPUT Scope Statement, Product description, procurement resources, market conditions, other planning outputs, constraints, assumptions Procurement Management plan, SOW, other planning outputs Procurement documents, qualified seller lists Proposals, evaluation criteria, organizational policies Contracts, work results, change requests, seller invoices Contract documentation TOOLS AND TECHNIQ UES Make-or-buy analysis, expert judgment, contract type selection Standard forms, expert judgment Bidder conferences, advertising Contract negotiation, weighing system, screening system, Independent estimates Contract change control, performance reporting, payment system Procurement audits OUTPUT Procurement management plan, SOW Procurement documents, evaluation criteria, SOW proposals Contract Correspondence, contract changes, payment requests Contract file, formal acceptance and closure
  • 23. Communications Management COMMUNICATIONS PLANNING INFORMATION DISTRIBUTION PERFORMANCE REPORTING ADMINISTRATIVE CLOSURE INPUT Communication requirements, communications technology, constraints, assumptions Work results, communication management plan, project plan Project plan, work results, other project records Performance measurement documentation, documentation of the product of the project, other project records TOOLS AND TECHNIQUES Stakeholder analysis Communication skills, information retrieval systems, information distribution systems Performance reviews, variance analysis, trend analysis, earned value analysis, information distribution tools and techniques Performance reporting tools and techniques OUTPUT Communications management plan Project records Performance reports, change requests Project archives, formal acceptance, lessons learned
  • 24. Risk Management RISK IDENTIFICATION RISK QUANTIFICATION RISK RESPONSE DEVELOPMENT RISK RESPONSE CONTROL INPUT Product description, other planning outputs, historical information Stakeholder risk tolerances, sources of risk, potential risk events, cost estimates, activity duration estimates Opportunities to pursue, threats to respond to, opportunities to ignore, threats, threats to accept Risk management plan, actual risk events, additional risk identification TOOLS AND TECHNIQUES Checklists, flowcharting, interviewing Expected monetary value, statistical sums, simulation, decision trees, expert judgment Procurement, contingency planning, alternative strategies, insurance Workarounds, additional risk response development OUTPUT Sources of risk, potential risk events, risk symptoms, inputs to other processes Opportunities to pursue, threats to respond to, opportunities to ignore, threats to accept Risk management plan, inputs to other processes, contingency plans, reserves, contractual agreements Corrective action, updates to risk management plan
  • 25. Motivation  people are motivated to want to do something if:  They understand the aim of the project  They see a meaningful role for themselves  They perceive a reward in taking part  They do not feel confused or insecure about their role  People stick to a task even after it gets boring and a routine if:  They have a vision of the real aim  They feel their personal contribution is valued  All members of the team contribute and take part  They can express frustration and raise problems  Work load does not get impossible