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AMRITA SHADANGI
Marketing Technocrat
Co-defining strategy and bringing it to life
© Amrita Shadangi
“People don’t buy what you do, they buy why you do it.”
- Simon Sinek
“We always said if we were going to target ‘the new age’
consumer, then we have to do it in their mother tongue,
which is digital.”
- Angela Ahrendts
© Amrita Shadangi
“Strategy without tactics is the slowest route to victory, tactics
without strategy is the noise before defeat.”
- Sun Tsu
I am…
…passionate about…
© Amrita Shadangi
Consumer centric Strategic Analytical and performance driven
Online marketing Travel Cooking
2003-07
2007
2010
2012
2013
2014
2016
IIT Kharagpur
Independent
Consultant
Bachelors in
Technology
Delivery
Manager
Consultant
Senior Manager
Digital
Marketing
Senior Manager
Digital
Marketing
Senior Manager
Media Strategy
10 years of unique experience
Delivered tremendous successes through several digital projects and campaigns
in digital marketing, brand strategy, analytics, integrated communications and management consulting
© Amrita Shadangi
I am achievement oriented with a constant learning mindset
Employee of the Year 2014
CMO Asia Award’ for Best Use of Social Media
‘CMO Asia award’ for Agency Innovation
Executive Leadership program
SELECT TOOLS KEY ACHIEVEMENTS
© Amrita Shadangi
MY APPROACH
It is critical to be consumer centric in demand generation
…and create right marketing/media mix along consumer journey
Illustration
WEBSITE
DESIGN
SEO
SEM
SOCIAL MEDIA
& ORM
ONLINE
ADVERTISINGMOBILE
MARKETING
CONTENT
MARKETING
INFLUENCER
MARKETING
DIGITAL
ACTIVATIONS
© Amrita Shadangi
Being strategic is hard work
Derive hypothesis
Focused research
Test and learn
Strategic
recommendations
Stakeholder
Management
Present and adapt
• Trend analysis
• Hypothesis
validation
• Design thinking
• Quick wins
• User centric
• Think implementation now
• Alignment
• Consensus
• Be effective
• Openness to feedback
• Consumer centric
• Unbiased and first principle driven
Personal
Strategic
Journey
© Amrita Shadangi
The perfect recipe has the right balance of ingredients
Leverage right media mix
Create engaging content
Be creative
Collect and analyze data
© Amrita Shadangi
Long term success depends on monitoring KPIs & leveraging insights
Track performance and leverage insights for performance improvement
*Dummy Numbers
Custom Online Dashboard Illustration
© Amrita Shadangi
Following the SMART approach is key
© Amrita Shadangi
S M RA T
ACCOUNTABLEMEASUREABLESCALABLE ROI DRIVEN TIME SENSITIVE
BRINGING IDEAS TO LIFE -
CASE STUDIES
Channel Touchpoint Strategy
Urgent Replacement
Kitchen Planning
• Better understanding of TG
• Media mix recommendation based on
touchpoint strategy
Goal: To ensure efficient media allocation based on the consumer life stage
Case Study 1
IMPACT
Traffic
25%
Sales
4%
Touchpoint strategy for several countries
© Amrita Shadangi
75%
Website Revamp
*Brand Love: Was found using the customer surveys and focus group discussion conducted before and after the launch
Goal: To ensure website with enhanced UX, device accessibility and discoverability through SEO
• HTML 5 banners & responsive design to enable accessibility from any device
• Implemented web analytics to monitor & report website performance to key stakeholder
Case Study 2
Traffic
45%
Page
View
2 4.2
Time
Spent
4min 6min
Return
Visits
50%
Bounce
Rate
45% 25%
Brand Love*
IMPACT
© Amrita Shadangi
Media(Search) & content strategy design & implementation
• Pilot campaignin Netherlands to test
effectivenessthrough multiple MVT, A/B tests
• Created, managed and optimized PPC and GDN
campaigns
• On-going campaign optimization
Content and media strategy with scenario based KPI monitoring
Goal: To reach consumers with urgent replacement need using SEO, SEA, GDN & programmatic buying
Case Study 3
IMPACT
Rollout
6 countries
in 4 months
Traffic
20%
Conversion%
5%
© Amrita Shadangi
SEA
SEO
Lead Generation Strategy Design
Goal: End to end strategy design to create pull for new innovative product
Case Study 4
© Amrita Shadangi
Comprehensive lead generationand nurturingprogram New lead purchasefunnel
ESTIMATED IMPACT
60
300
1200
2018 2019 2020
Exponential growth
in sales volumes
Performance campaigns using search, email, affiliate & remarketing
Goal: To drive sales and improve conversion rate
Case Study 5
Sales
9%
IMPACT
© Amrita Shadangi
Traffic
30%
Conversion%
2% 4.2%
Email Affiliate & Remarketing Innovative landing pages based on TGSearch
Email Cost
60%
PPC Cost
80%
Integrated campaign - Truly ‘social at heart’
Goal: Going for the extra mile in Co-Creation for product enhancement
Facebook
App integrated on
Nokia India FB Fan
page
Twitter
#YourWishIsMyApp
hashtag contest
On- Ground
Social Media Week
and Colleges and
youth hotspots.
Celebrity
Kalki Kochelin
Rajiv Makhani
Vikas Khanna
Mobile
SMS Module
Nimbuzz App
TV
Promotion
*Interactions: The total number of actions performed by user including page views, shares, invites, referrals
Case Study 6
 4 times #YourWishMyApp trended on Twitter
 App was shared 26k times and went viral
 Was endorsed by celebs
Views
13K 45K
Entries
61K
Shares
26K
Interactions*
IMPACT
© Amrita Shadangi
Leveraging co-creation for product experience
Goal: To create product pull during launch
 Trended 8 times; on
#Position 1 for 3 times
 More than 40% of the
engagement on quality of
photos captured by Lumia
925
Awareness
Image
Crowdsourcing
using #SeeMore
Engagement
Campaign
Platform
Engagement
Experience
Voting for Crowd
Sourced Images
Engagement Celebration
Winner
AMPLIFICATION
Of the Campaign through Social
Media, Bought Media, Ncom and
CRM to target the right consumer
DESTINATION
Engagement Platform Landing
page
- Facebook or Twitter
PREFERENCE
Designed to drive engagement
ACTION
Users Participating
and engaging in the
campaign
WOM
Celebrating the
winners
$
BOUGHT CRM
Nokia India Site
Viral Video
Case Study 7
Reach
11M
Visits
870K
Entries
4K+
© Amrita Shadangi
Successful product launches using fb contests
 Leverage movie sponsorship to promote 4K Ultra HD TV
 5k UGCs on Videocon Love by users, leveraged UGCs for viral content creation
 6 Lucky Winners met SRK and the star cast of HNY Movie
Goal: To drive product awareness and store footfalls
 Consistently positive press coverage triggered by the success of the campaign
 Successfully leveraged IIFA to launch flagship product - 4K Ultra HD TV and drive awareness
and sales
*Interactions: The total number of actions performed by user including page views, shares, invites, referrals, entries
Case Study 8
Reach
3.7M 40K
Entries
8.1K
PTAT
894%
Interactions* Fan Base
15%
Reach
1.5M 20K
Entries
5K
PTAT
313%
Interactions* Fan Base
8%
© Amrita Shadangi
LinkedIn B2B strategy
Goal: To drive consideration for Lumia amongst Enterprise Decision Makers
Case Study
Built network of CIOs
for networking and sharing their
views and hence being relevant and
useful
Used Technology influencers for
creating awareness about Lumia as
Enterprise phone
Active engagement with members
through networking conferences,
speaking opportunities, blogs
Built relationship with CIOs to
consider Lumia for Enterprise
© Amrita Shadangi
9
Testimonials
ˮ
“
“
© Amrita Shadangi
Amrita Shadangi | amshadangi@gmail.com | 949.735.3719

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AMRITA SHADANGI'S MARKETING STRATEGY DOCUMENT

  • 1. AMRITA SHADANGI Marketing Technocrat Co-defining strategy and bringing it to life © Amrita Shadangi
  • 2. “People don’t buy what you do, they buy why you do it.” - Simon Sinek “We always said if we were going to target ‘the new age’ consumer, then we have to do it in their mother tongue, which is digital.” - Angela Ahrendts © Amrita Shadangi “Strategy without tactics is the slowest route to victory, tactics without strategy is the noise before defeat.” - Sun Tsu
  • 3. I am… …passionate about… © Amrita Shadangi Consumer centric Strategic Analytical and performance driven Online marketing Travel Cooking
  • 4. 2003-07 2007 2010 2012 2013 2014 2016 IIT Kharagpur Independent Consultant Bachelors in Technology Delivery Manager Consultant Senior Manager Digital Marketing Senior Manager Digital Marketing Senior Manager Media Strategy 10 years of unique experience Delivered tremendous successes through several digital projects and campaigns in digital marketing, brand strategy, analytics, integrated communications and management consulting © Amrita Shadangi
  • 5. I am achievement oriented with a constant learning mindset Employee of the Year 2014 CMO Asia Award’ for Best Use of Social Media ‘CMO Asia award’ for Agency Innovation Executive Leadership program SELECT TOOLS KEY ACHIEVEMENTS © Amrita Shadangi
  • 7. It is critical to be consumer centric in demand generation …and create right marketing/media mix along consumer journey Illustration WEBSITE DESIGN SEO SEM SOCIAL MEDIA & ORM ONLINE ADVERTISINGMOBILE MARKETING CONTENT MARKETING INFLUENCER MARKETING DIGITAL ACTIVATIONS © Amrita Shadangi
  • 8. Being strategic is hard work Derive hypothesis Focused research Test and learn Strategic recommendations Stakeholder Management Present and adapt • Trend analysis • Hypothesis validation • Design thinking • Quick wins • User centric • Think implementation now • Alignment • Consensus • Be effective • Openness to feedback • Consumer centric • Unbiased and first principle driven Personal Strategic Journey © Amrita Shadangi
  • 9. The perfect recipe has the right balance of ingredients Leverage right media mix Create engaging content Be creative Collect and analyze data © Amrita Shadangi
  • 10. Long term success depends on monitoring KPIs & leveraging insights Track performance and leverage insights for performance improvement *Dummy Numbers Custom Online Dashboard Illustration © Amrita Shadangi
  • 11. Following the SMART approach is key © Amrita Shadangi S M RA T ACCOUNTABLEMEASUREABLESCALABLE ROI DRIVEN TIME SENSITIVE
  • 12. BRINGING IDEAS TO LIFE - CASE STUDIES
  • 13. Channel Touchpoint Strategy Urgent Replacement Kitchen Planning • Better understanding of TG • Media mix recommendation based on touchpoint strategy Goal: To ensure efficient media allocation based on the consumer life stage Case Study 1 IMPACT Traffic 25% Sales 4% Touchpoint strategy for several countries © Amrita Shadangi
  • 14. 75% Website Revamp *Brand Love: Was found using the customer surveys and focus group discussion conducted before and after the launch Goal: To ensure website with enhanced UX, device accessibility and discoverability through SEO • HTML 5 banners & responsive design to enable accessibility from any device • Implemented web analytics to monitor & report website performance to key stakeholder Case Study 2 Traffic 45% Page View 2 4.2 Time Spent 4min 6min Return Visits 50% Bounce Rate 45% 25% Brand Love* IMPACT © Amrita Shadangi
  • 15. Media(Search) & content strategy design & implementation • Pilot campaignin Netherlands to test effectivenessthrough multiple MVT, A/B tests • Created, managed and optimized PPC and GDN campaigns • On-going campaign optimization Content and media strategy with scenario based KPI monitoring Goal: To reach consumers with urgent replacement need using SEO, SEA, GDN & programmatic buying Case Study 3 IMPACT Rollout 6 countries in 4 months Traffic 20% Conversion% 5% © Amrita Shadangi SEA SEO
  • 16. Lead Generation Strategy Design Goal: End to end strategy design to create pull for new innovative product Case Study 4 © Amrita Shadangi Comprehensive lead generationand nurturingprogram New lead purchasefunnel ESTIMATED IMPACT 60 300 1200 2018 2019 2020 Exponential growth in sales volumes
  • 17. Performance campaigns using search, email, affiliate & remarketing Goal: To drive sales and improve conversion rate Case Study 5 Sales 9% IMPACT © Amrita Shadangi Traffic 30% Conversion% 2% 4.2% Email Affiliate & Remarketing Innovative landing pages based on TGSearch Email Cost 60% PPC Cost 80%
  • 18. Integrated campaign - Truly ‘social at heart’ Goal: Going for the extra mile in Co-Creation for product enhancement Facebook App integrated on Nokia India FB Fan page Twitter #YourWishIsMyApp hashtag contest On- Ground Social Media Week and Colleges and youth hotspots. Celebrity Kalki Kochelin Rajiv Makhani Vikas Khanna Mobile SMS Module Nimbuzz App TV Promotion *Interactions: The total number of actions performed by user including page views, shares, invites, referrals Case Study 6  4 times #YourWishMyApp trended on Twitter  App was shared 26k times and went viral  Was endorsed by celebs Views 13K 45K Entries 61K Shares 26K Interactions* IMPACT © Amrita Shadangi
  • 19. Leveraging co-creation for product experience Goal: To create product pull during launch  Trended 8 times; on #Position 1 for 3 times  More than 40% of the engagement on quality of photos captured by Lumia 925 Awareness Image Crowdsourcing using #SeeMore Engagement Campaign Platform Engagement Experience Voting for Crowd Sourced Images Engagement Celebration Winner AMPLIFICATION Of the Campaign through Social Media, Bought Media, Ncom and CRM to target the right consumer DESTINATION Engagement Platform Landing page - Facebook or Twitter PREFERENCE Designed to drive engagement ACTION Users Participating and engaging in the campaign WOM Celebrating the winners $ BOUGHT CRM Nokia India Site Viral Video Case Study 7 Reach 11M Visits 870K Entries 4K+ © Amrita Shadangi
  • 20. Successful product launches using fb contests  Leverage movie sponsorship to promote 4K Ultra HD TV  5k UGCs on Videocon Love by users, leveraged UGCs for viral content creation  6 Lucky Winners met SRK and the star cast of HNY Movie Goal: To drive product awareness and store footfalls  Consistently positive press coverage triggered by the success of the campaign  Successfully leveraged IIFA to launch flagship product - 4K Ultra HD TV and drive awareness and sales *Interactions: The total number of actions performed by user including page views, shares, invites, referrals, entries Case Study 8 Reach 3.7M 40K Entries 8.1K PTAT 894% Interactions* Fan Base 15% Reach 1.5M 20K Entries 5K PTAT 313% Interactions* Fan Base 8% © Amrita Shadangi
  • 21. LinkedIn B2B strategy Goal: To drive consideration for Lumia amongst Enterprise Decision Makers Case Study Built network of CIOs for networking and sharing their views and hence being relevant and useful Used Technology influencers for creating awareness about Lumia as Enterprise phone Active engagement with members through networking conferences, speaking opportunities, blogs Built relationship with CIOs to consider Lumia for Enterprise © Amrita Shadangi 9
  • 23. Amrita Shadangi | amshadangi@gmail.com | 949.735.3719