1. Career Objective:
I am seeking for a administrative position that fits my experience and qualifications and leads to
more experience and learning new technologies to contribute in IT field.
Personal Information:
Date of birth : 29/9/1979.
Address : 507 Sama Tower-Abrag El Saad-Mariotya-Giza
Martial Status : Married.
Nationality : Egyptian.
Military Status : Finished.
Tel : +2 01000627788 +2 01094336447
E-mail : engamin2006@yahoo.com &engamin2006@hotmail.com
. Certification:
• MCP : Microsoft certified professional.
• MCSA: Microsoft certified system administrator.
• MCSE: Microsoft certified system engineer + Security. (Windows Server 2003+ISA).
• MCITP: Microsoft Certified IT Professional
• N + : Network +.
• CCNA : Cisco Certified Network Associate.
• ICDL : (International Computer Driving License).
• Soft skills (Dale Carnegie and Berlitz company )
• English (Berlitz).
Skills:
• Soft skills ( Dale Carnegie )
• Effective Communications and Human Relation (Communication Skills).
• High Performance Teams (Team Work).
• World Class Customer Service (Customer Service).
•Problem Solving and Decision making and Making Sales
• Making Sales: How to Jump Start Your Selling Career (Basic Sales).
• The Planning Process (Basic Project Management Skills).
• Soft skills (Berlitz)
• Technical and business writing
• Marketing and Advertising (Basic Marketing).
• Successful Public Speaking (Presentation Skills).

2. Courses:
• Managing and Maintaining a Microsoft Windows Server 2003 Environment.
• Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network
Infrastructure Network Services.
• Planning and Maintaining a Microsoft® Windows® Server 2003 Network Infra.
• Planning, Implementing, and Maintaining a Microsoft® Windows® Server 2003 Active
Directory® Infrastructure.
• Designing Security for Microsoft Networks.
• Implementing and Administering Security in a Microsoft Windows Server 2003
• Implementing Microsoft Internet Security and Acceleration Server 2004.
• Microsoft Windows 7 & windows 8
• Microsoft Widows server 2008 Network Infrastructure and Configuration
• Microsoft Widows server 2008 Active Directly Configuration
• TS: Upgrading MCSE on Windows Server 2003 to Windows Server 2008,
Technology Specialist
• PRO: Windows Server 2008, Enterprise Administrator
• TS: Microsoft Exchange Server 2010, Configuring
• PRO: Design & Deploy Massaging Solutions w/MS Exchange Server 2010
• CCNA.
Professional experience:
Electron jet company: (2005- 2008) as Technical support engineer
• Install, configure, maintain and troubleshoot PC hardware and software and its upgrades.
• Troubleshoot hardware, software and network operating system
• Plans and implements system security policy, to include client access file permissions, and user
accounts, and group policy.
• Installation, implementation and monitor performance of active directly, DNS, DHCP, and other
network component.
• Document network problems and resolutions for future reference
Schindler Ltd for Elevators (2009 - until now)
1- System Administrator & System Engineer
• Responsible for managing and upgrading network infrastructure and all related services &
development and maintenance of the network infrastructure supporting connectivity
• Ensures continuous, stable, and reliable operation of the network infrastructure (hardware,
applications, network, services, etc).
• Operate, monitor and control computers, storage devices, printers and related peripheral
equipment.
• Manage the whole IT requirements in the KG/KW to ensure an efficient and effective IT service
to the local business organization
• Reconfigure system components when individual units fall
• Install, configure and maintain the organization's LAN server and work stations

3. • Upgrade and maintain servers, hardware, software, telecommunication connections, e-mail and
security systems.
• Investigate system errors, perform backups and ensure user accessibility and site performance
• Upgrade and maintain servers, hardware, software, and security systems
• Develop and maintain of information technology policies
• Train new staff on IT Rules and information security Course and Update information security
training program to existing staff
• Develop backup plans and procedures to ensure systems availability, security
• Monitoring and administrating all servers and network equipments in head & Branch office
• Troubleshoot incidents related to servers, networks and security products.
• Manage , prepare and install Smart Phone devices with lotus mail
• Apply security Patches and updates on servers and clients.
• Manage LANDesk as software distribution for all users.
• Monitor and update client's antivirus using SEP (Symantec End Point Console).
• Coming up with new ideas & technologies to meet our business growth
• Define the company’s information system strategy, goals, objectives for future IT needs based
on corporate objectives
• Prepare the local IT plan (Build and Run) including IT budget. Control and monitor IT costs of
the company
• Communicate and work closely together with zone IT director and zone IT service delivery
organizations for IT infrastructure and applications
• Create new infrastructure with Virtualization technology using VMware Sphere client
• Fire and Camera system installation and implementation
2- KCI (KG Coordinator Infrastructure)
。 To identify the demand for IT-infrastructure services of the KG’s/KW’s of the IT-hub:
- To provide the KG/KW input into the overall IT-planning process
- To communicate the overall IT-planning, budget guidelines and instructions to the local
KG's
。To keep the KG management up-to-date with the evolution of the GIS IT Strategy, Directions and
Projects.
To coordinate, supervise and monitor the execution of the plan:
- IT infrastructure: HW/SW upgrade, Security issues, Infrastructure Projects Mgt.
- Consolidation and review KG/KW infrastructure requirements
- the follow-up on plans and budget
。To ensure that the it processes, standards and guidelines are applied within the KG
。Participate to Global/EU workshops on IT Infrastructure:
- Evaluate new tools/solutions and make recommendations

4. - Support implementation
。Coordinate infrastructure project within the IT-hub
- Identify requirements,
- Define, plan and roll-out solution together with the project management
- Monitor and report progress to the EU Management.
。 Follow-up on local IT Infrastructure budget
- Investment budgets
- Cost budgets
3- Information security Officer & IT Manager
• Develop and implement business risk related information security program
• Coordinate and manage information security program and activities in the KG
• Elaborate and implement local security awareness programs
• Elaborate and implement local security education and training programs
• Manage the security risk assessment process
• Handle information security issues affecting their area of control
• Review, assess and permanently monitor the information security status
• Provide advice and guidance to IT users
• Manage alert situation and incidents in KG
Education:
Faculty : Faculty of Engineering, Al_Azhar Univ.
Department of : Computers & Systems Dept.
Cumulative grade : Very good.
Graduation Date : may 2003.
Project Graduation : Electronic Learning (Excellent)
Languages:
Arabic : As mother tongue.
English : Very Good Spoken and written
Personal Skills:
• Ability to work in a team and hard worker.
• Ability to work under pressure.
• Ability to study, understand and apply new technologies.
• Well organized, hard worker with strong documentation skills.
References available upon request