1. Ahmed Sayed Ahmed Abd El-Rehim
1 Mahmoud Ghalib st. NASR ELDIN –HARAM
Giza, Egypt
Telephone: (+202)23907790
Mobile: (+ 201200082331)
E-mail: ahmedsayed505@yahoo.com
ahmedsayed505@hotmail.com
OOBJECTIVEBJECTIVE
A challenging job opportunity in the field of IT infrastructure management in a big IT
organization, where I can build upon my academic skills and work experience.
CAPABILITIESCAPABILITIES::
• Understanding and working with new technologies in different fields.
• Leading and organizing colleagues in a team work.
• Dealing with people with good communication skills
• Self Learning
• Hard Working under pressure
EEDUCATIONDUCATION::
• Bachelor Degree: Faculty of Computers & Information, Cairo University 2004.
Grade: Good
WWORKORK EEXPERIENCEXPERIENCE::
• Current job:
Supervisor, System Administration at Orange Egypt from Feb/2015 till present
• From Feb/2013 to Jan/2015 Senior System Engineer at LINKdotNET.
• From June/2012 to Jan/2013 Operations Engineer at Link datacenter.
• From 2/2010 to 5/2012 IT Manager at Go Digital S.A.E
• From 2/2009 to 1/2010 System and Network Engineer at Stryx Digital S.A.E
• From 1/2007 to 1/2008 worked in Open Learning Center, Cairo University as a
Technical support IT Engineer.
• From 6/2005 to 9/2006 worked as an IT & Networks Support Engineer in Military
Records Unit while the Military Service period in the Egyptian army.
2. Professional Experience (over 10 years)::
• Manage and support the infrastructure and service delivery of the foundation, and
works closely with business, Management and IT leaders, vendors and suppliers.
• Recommends modifications and/or upgrades when necessary to keep systems
operating according to defined service level agreements and operating level
agreements.
• Promote the effective use of new and existing technology
• Plan, manage and implement infrastructure projects and upgrades to meet
Foundation Goals
• Provide all operational and auditing reports requested by management
• Ensures full compliance with all software licensing agreements.
• Ensures all technology policies, standards and procedures are followed develops
and maintains related technology checklists.
• Ensures the availability, continuity and security of data of the organization.
• Prepares, maintains and exercises technology disaster recovery/business
continuity plan.
• Assists in developing annual capital and operating IT budgets.
• Deploy and Maintain Windows Server Active directory domain infrastructure.
• Manage Internal/External Microsoft Exchange 2010 email servers.
• Managing and maintaining servers using Microsoft System Center Operations
Manager SCOM 2012.
• Plan and maintain Windows Backup/ Restore procedures and Disaster recovery
plan using Microsoft DPM and Symantec Backup EXEC
• Implement System Antivirus Servers and Clients.
• Administering SQL-Server Databases Including Database Replication Backup,
Security and Maintenance.
• Monitor and Optimize Server Resources and Windows Services.
• Install and Manage server hardware HP DL, ML and BLADE systems
• Manage HP 3PAR & HP EVA Storage Works
3. • Software and Hardware Inventory Documentation.
.
• Planning the existing and evaluating for System Requirements and Needs.
• Manages LAN/WAN performance and security to connect regions across the
Globe, including Microsoft ISA Server, Layer 3 Switches Series, Cisco Modular
Router, Cisco ASA 5500 Series.
• Dealing with S/W and license vendors and service providers.
• User support, accounts creation and consultancy.
• Installing, configuring and troubleshooting client operating systems.
• Hardware assembly and maintenance (PC’s, Monitors, Printers and Scanners)
• Troubleshooting hardware/software network problems.
• Supporting windows applications (MS Office, Adobe Photoshop, Macromedia)
CCOURSESOURSES ANDAND CCERTIFICATESERTIFICATES::
• ITIL V3 Foundation
• PMP (Project management professional)
• MCSE 2003 +security
• CCNA (640-802)
• CCNP (Switching and Routing)
Language Skills:
• Arabic: Mother language• English: Very good
• Course Soft Skills (Dale Carnegie)
The Dale Carnegie Seminar in Effective Communications and Human Relations (Communication Skills)
High Performance Teams (Team Work)
Problem Solving And Decision Making
Successful Public Speaking (Presentation Skills)
World Class Customer Service (Customer Service)
Making Sales: How to Jump Start Your Selling Career (Basic Sales)
The Planning Process (Basic Project Management Skills)
