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EDUCATION
§ Agitel Formation - Abidjan Ivory Coast - 1995-1998:
Higher Technician Certificate (Computer System Option)
§ Saint Laurent Institute (Liège) Belgium - 2004 :
Microsoft Office Expert: Work on a daily basic, be very powerful during the drafting of documents
mastery of the tools of the MS office.
§ Saint Laurent Institute (Liège) Belgium - 2005 :
Computer Science Academy - TUI Computers Systems UX.
PROFESIONAL EXPÉRIENCES
Since November 2019:
Head of Unit- Development - Technology Innovation - VillaHoH |Abidjan (Ivory Coast)
PO & PM on several Projects depend of the kind of partnership.
DevTeam Recruitment & Management.
Implementation Digital Working Space - Open source (Agora Project)
Website and
Digital Academy Platform
April – July 2019:
Chief Digital Officer|Dimenah Group Services & Cockthel Celebrations – Abidjan (Ivory Coast)
Digital Transition & Transformation Process
Strategy IT-Business Innovation
Enterprise culture
Process
Communications
Website -ERP – CRM Tools Implementation
GLPI for IT
Dollibar for Business management
October 2018 - March 2019
ICT & Digital Transition Team |European Investment Bank- Luxembourg for Fujitsu Luxembourg
For the Two Institutions EIB (European Investment Bank) EIF (European Investments funds)
Services Desk - On site - Senior Management Information’s Technology
Transversal Services Department Infrastructure & Operations Division
End User Service Unit
Skype for Business: Users account management - Incidents Management
Alain AZONLIGNON
Senior ICT CONSULTANT CS-IT | TSD| IO| EUS
+32474103456 | +352691515908 | +225 5909 5909
alain@32474103456.eu https://www.32474103456.eu https://www.villahoh.tech
Configurations & Troubleshooting
Microsoft Lync
Alcatel Lucent Hardware & Software: New Corners VoIP number creation & Management –
Incidents
Management - Configurations & Troubleshooting – Omnivista Server
Cisco WebEx: Audio - Video Conference Scheduling monitoring
April 2009 - September 2018:
Senior Telecom Engineer - Xdsl Expert Janssens Business Services I Solution 30 |Proximus
Installations: DSL -VDSLI & II - ISDN -VoIP-DAT AIDTV –
ICT Proximus - Scarlet - Billi - Snow (KPN Group Belgium)
Technicien Field. EUS Services – Customers Care – Support.
September 2007 - March 2009:
Technician Desk Support - Back Office | Transcom Worldwide Services Kpn-Tele2
Customers support: technical queries from End Users
Issues, Outages. various issues through different supports & platforms.
Tech field planning for Onsite operations.
September 2005 - February 2006:
Technical Sales | Wisecom Technology Liège
Computer shop manager: Repairs, troubleshooting, sale of computer supplies.
Consulting, achievements of multimedia spaces (Internet café).
September 2004 - June 2010:
System Admin | CEFA St Martin Seraing (Education and training Center - Liège)
Recovery, management and monitoring of computer Park
Install. update and configure the operating System and user environment software
Automation, services and networks
Follow daily end user’s operations. Define and ensure the hardware configurations and software
standard workstations.
May 2000 - December 2003:
Manager - Owner |AZINFO Computer Shop
Repairs, sales, creations of custom configurations,
management and maintenance of computer parks of several small to medium companies.
January 1999- June 2001:
IT Manager| DELMACE Enterprises Abidjan - Ivory Coast
Manage and maintain the Park hardware, software and telecommunications
Install. update and configure the operating System and user environment software:
Define and ensure the hardware configurations and software & workstations.
Provide technical support for users (Support L2)).
EUS training
More informations
French: mother tongue
English: Read, spoken, written (B2: CECRL)
Spanish: Spoken, written, basic
Travels Cooking Music Reading Sports Movies

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Alain azonlignon cv

  • 1. EDUCATION § Agitel Formation - Abidjan Ivory Coast - 1995-1998: Higher Technician Certificate (Computer System Option) § Saint Laurent Institute (Liège) Belgium - 2004 : Microsoft Office Expert: Work on a daily basic, be very powerful during the drafting of documents mastery of the tools of the MS office. § Saint Laurent Institute (Liège) Belgium - 2005 : Computer Science Academy - TUI Computers Systems UX. PROFESIONAL EXPÉRIENCES Since November 2019: Head of Unit- Development - Technology Innovation - VillaHoH |Abidjan (Ivory Coast) PO & PM on several Projects depend of the kind of partnership. DevTeam Recruitment & Management. Implementation Digital Working Space - Open source (Agora Project) Website and Digital Academy Platform April – July 2019: Chief Digital Officer|Dimenah Group Services & Cockthel Celebrations – Abidjan (Ivory Coast) Digital Transition & Transformation Process Strategy IT-Business Innovation Enterprise culture Process Communications Website -ERP – CRM Tools Implementation GLPI for IT Dollibar for Business management October 2018 - March 2019 ICT & Digital Transition Team |European Investment Bank- Luxembourg for Fujitsu Luxembourg For the Two Institutions EIB (European Investment Bank) EIF (European Investments funds) Services Desk - On site - Senior Management Information’s Technology Transversal Services Department Infrastructure & Operations Division End User Service Unit Skype for Business: Users account management - Incidents Management Alain AZONLIGNON Senior ICT CONSULTANT CS-IT | TSD| IO| EUS +32474103456 | +352691515908 | +225 5909 5909 alain@32474103456.eu https://www.32474103456.eu https://www.villahoh.tech
  • 2. Configurations & Troubleshooting Microsoft Lync Alcatel Lucent Hardware & Software: New Corners VoIP number creation & Management – Incidents Management - Configurations & Troubleshooting – Omnivista Server Cisco WebEx: Audio - Video Conference Scheduling monitoring April 2009 - September 2018: Senior Telecom Engineer - Xdsl Expert Janssens Business Services I Solution 30 |Proximus Installations: DSL -VDSLI & II - ISDN -VoIP-DAT AIDTV – ICT Proximus - Scarlet - Billi - Snow (KPN Group Belgium) Technicien Field. EUS Services – Customers Care – Support. September 2007 - March 2009: Technician Desk Support - Back Office | Transcom Worldwide Services Kpn-Tele2 Customers support: technical queries from End Users Issues, Outages. various issues through different supports & platforms. Tech field planning for Onsite operations. September 2005 - February 2006: Technical Sales | Wisecom Technology Liège Computer shop manager: Repairs, troubleshooting, sale of computer supplies. Consulting, achievements of multimedia spaces (Internet café). September 2004 - June 2010: System Admin | CEFA St Martin Seraing (Education and training Center - Liège) Recovery, management and monitoring of computer Park Install. update and configure the operating System and user environment software Automation, services and networks Follow daily end user’s operations. Define and ensure the hardware configurations and software standard workstations. May 2000 - December 2003: Manager - Owner |AZINFO Computer Shop Repairs, sales, creations of custom configurations, management and maintenance of computer parks of several small to medium companies. January 1999- June 2001: IT Manager| DELMACE Enterprises Abidjan - Ivory Coast Manage and maintain the Park hardware, software and telecommunications Install. update and configure the operating System and user environment software: Define and ensure the hardware configurations and software & workstations. Provide technical support for users (Support L2)). EUS training More informations French: mother tongue English: Read, spoken, written (B2: CECRL) Spanish: Spoken, written, basic Travels Cooking Music Reading Sports Movies