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CORPORATE PRESENTATIONJanuary, 2015
WHO WE ARE
• Cibernos was founded in 1966, making us one of the most
experienced technology services companies in Spain.
•...
2 WHO WE ARE
National and International Presence
Software Factory
Managed Services
Commercial Offices
3 WHO WE ARE
Sales Distribution by Sector (Spain)
19%
Industry &
Services
21%
Telecom &
Utilities
38%
Finance &
Insurance
...
Public
Admon.
Industry &
Services
UtilityTelecom
Construction &
Engineering
InsuranceFinance
4 WHO WE ARE
Some satisfied c...
5 WHAT WE OFFER
• BPO - Functional and Sectorial Outsourcing
• Technological Outsourcing - Backup, sync&share,
WifiGO
• Co...
Success Stories
• Process Factory: Development of process-based
management applications (Madrid, Seville,
Cádiz)
• Applica...
Success Stories
MANAGED SERVICES
• Functional and Sectorial BPO: Departmental or
operational tasks
• Technological: IT tas...
• Technological Consulting: Product selection
and definition of ICT architecture
• Process Consulting: Business process mo...
Success Stories
• PLAN: Business Process BPMS
• AppNOS: Mobility of business back-office
operations
• Airback: Storage and...
6 CERTIFICATIONS
ISO 9001:2008
Services of
Technical Asistance
for the
Development of
Information
Systems for
contracts wi...
7
In the Public Administration
QUALIFICATIONS
Patrimonio 26/2011
Company certified by the Dirección General de Patrimonio ...
8
Business TIC
association of
Andalucía
Centre of
reference and
official
formation of
the BPM in
Spain and
LATAM
Cibernos ...
9 COMMERCIAL AND TECHNOLOGICAL
PARTNERS
+34 91 724 19 40
marketing@cibernos.com
www.cibernos.com
Our experience, know-how and
capabilities make us a trusted
techn...
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Quick presentación of Cibernos portfolio, partners and customers.

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Cibernos_corporate_presentation

  1. 1. CORPORATE PRESENTATIONJanuary, 2015
  2. 2. WHO WE ARE • Cibernos was founded in 1966, making us one of the most experienced technology services companies in Spain. • A 100% Spanish company, we currently have approximately 850 employees. • The wide range of products and services we offer allows us to set up and install Integrated Solutions adapted to the requirements of our customers. 1
  3. 3. 2 WHO WE ARE National and International Presence Software Factory Managed Services Commercial Offices
  4. 4. 3 WHO WE ARE Sales Distribution by Sector (Spain) 19% Industry & Services 21% Telecom & Utilities 38% Finance & Insurance 22% Public Admon.
  5. 5. Public Admon. Industry & Services UtilityTelecom Construction & Engineering InsuranceFinance 4 WHO WE ARE Some satisfied customers
  6. 6. 5 WHAT WE OFFER • BPO - Functional and Sectorial Outsourcing • Technological Outsourcing - Backup, sync&share, WifiGO • Contact Center • Document Management • Efficiency and Savings • Electronic Invoice Managed Services • Technological Consulting • Process Consulting • BPM Projects • Mobility Projects • BI Projects • GIS Projects • SmartCity Consulting and Projects • Software Factory • Process Factory • Application Management • Data Recovery • Training • Professional Services Technological Services • PLAN - BPMS • AppNOS - Mobility • Airback - Storage and Backup • Vision - Identity Management • Openbravo - ERP • BI4WEB - BI • Business Processes Solutions and Products Certifications and Approvals
  7. 7. Success Stories • Process Factory: Development of process-based management applications (Madrid, Seville, Cádiz) • Application Management: Outsourcing of application maintenance • Data recovery: Recovery of data on digital media and secure data elimination • Training: In person and eLearning technology training (programming, security, communications, office automation, etc.) • Professional Services: ICT professional profiles, operations specialists and departmental tasks Services Specific services rendered by Cibernos with a predetermined scope and budget. TECHNOLOGICAL SERVICES PF processes - BBVA, Isban, Citi, GNF, REE PF cases - City of Valdepeñas Approval Testing - Ministry of Health Application Management - Lince-CITI Data Recovery - C.N.I. Office Automation Training - Fundosa GIS Training - ESRI, SF free CIBERSOC Training - Deloitte On-line Training - Movistar SP Development - Draft Income Tax Return (AEAT), Metro de Madrid SP Systems - Produban
  8. 8. Success Stories MANAGED SERVICES • Functional and Sectorial BPO: Departmental or operational tasks • Technological: IT tasks such as back-up, private cloud and WiFi network management • Contact Center: Telephone support, helpdesk • Document Management: Digitisation, document- related tasks and custody • Efficiency and Savings: Assistance with SS tax recovery (IT/discounts) and income tax (VAT) • Electronic Billing: Adaptation and delivery to e-FAC points; adaptation of local government's ERP for the integration of this service Services Cibernos assumes the management of the client's resources and oversees both front-office and back-office operations with the aim of making processes more efficient and reducing costs. Offshore - Bankinter, BBVA Supplier Management - Multi-assistance Infrastructure Management - Ericsson Backup - Editorial Santillana Customer service - Iberia Corporate WiFi - Vodafone Free WiFi - Tecnocom HR - Santander SS tax recovery - BQ E-billing - Basware
  9. 9. • Technological Consulting: Product selection and definition of ICT architecture • Process Consulting: Business process modelling • BPM Projects: Developments on BPMS Platforms • Mobility Projects: iOS, Android and Windows Phone native applications • BI Projects: Dashboards and BAM • GIS Projects: With Google platform, Esri and open source software • SmartCity: Architecture and services for the city Consulting and Projects Cibernos also provides consulting, system design and application development and maintenance using the most appropriate methodologies and technologies in each case. CONSULTING AND PROJECTS Loan Approval - BBVA Expatriate Management - EMS Public Works Licenses - GN Fenosa Microcredits - Fundación BBVA Mortgage Asset Mgmt. - CITI Authorisation to Access ICT - ISBAN Urban Planning GIS - Zaragoza, Marbella and Las Palmas City Councils Case Management - City of Valdepeñas Street Lighting - City of Puerto Real Dashboard - Transfesa Customer Registration - UBS Success Stories
  10. 10. Success Stories • PLAN: Business Process BPMS • AppNOS: Mobility of business back-office operations • Airback: Storage and Backup • Vision: Identity Management • Openbravo: ERP open source. • BI4WEB: Multi-device BI • Business Process Solutions: ₋ Functional: ICT, HR, Commercial, Financial ₋ Sectorial: Infrastructure, Banking, Telco, Insurance ₋ Compliance Sustainability, ORP, the Environment Solutions and Products The Cibernos portfolio includes proprietary and third party products as well as business process solutions developed on the PLAN BPMS platform. SOLUTIONS AND PRODUCTS Airback - Toyota FS Vision - Junta Castilla La Mancha ORP, SySprocess - Enagas ORP, CAEprocess - Red Eléctrica de España Environment, CAMAprocess - Aldesa Real Estate Assets, REMA - CITI Operations, Optimus CPD - BBVA Building Licenses, Solventa - Gas Natural Fenosa Committee Management - BBVA
  11. 11. 6 CERTIFICATIONS ISO 9001:2008 Services of Technical Asistance for the Development of Information Systems for contracts with Public Administration OSHAS 18001:2007 Technical Assistance for the Development of Information Systems ISO/IEC 15504 (SPICE) Level 2 The System of Quality Management in the Development of Software of CIBERNOS CONSULTING understands the processes applied to developing turnkey applications and under the platform PLAN, using .NET technologies and Java according to the standard ISO/IEC 12207:2008 and the method to evaluate the quality and maturity of the same ISO 14001:2004 Services of Technical Asistance for the Development of Information Systems
  12. 12. 7 In the Public Administration QUALIFICATIONS Patrimonio 26/2011 Company certified by the Dirección General de Patrimonio del Estado for the provision of information systems services (AM 26/11) with destination to the General Administration of the State, Institutions of the Social Security and other State Public Entities. Patrimonio 27/2012 Company certified by the Dirección General de Patrimonio del Estado for the provision of Hosting Services (AM 27/12) for Public Administration
  13. 13. 8 Business TIC association of Andalucía Centre of reference and official formation of the BPM in Spain and LATAM Cibernos is a member of: PROFESSIONAL ASSOCIATIONS • Largest ICT Cluster in Spain (+ 370 members) • International expansion strategy • Brussels office (EU) • Krakow office (Poland) • Colombia office (coming soon) • Members of Andalucia Smart City Cluster • It promotes the implementation and evolution of BPM • Collaboration between members and promotes implementation of BPM initiatives • Analyze the BPM market for an Observatory for reference
  14. 14. 9 COMMERCIAL AND TECHNOLOGICAL PARTNERS
  15. 15. +34 91 724 19 40 marketing@cibernos.com www.cibernos.com Our experience, know-how and capabilities make us a trusted technology partner.

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