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Akeem Meyers
 4676 N Congress Ave. Apt-302, West Palm Beach, Florida 33407  (561)317-8290 (cell)
Email: meyersakeem@gmail.com
 Dispatcher
 OBJECTIVE 
To work as a Dispatcher with a leading company and provide best of my services by effective
utilization of my skills, and help achieve the organization goals along with personal growth and
development.
SUMMARY OF QUALIFICATIONS:
An experienced professional dispatcher with extensive exposure in warehouse operation, and
relevant expertise in Supply chain and inventory management
Office Skills: Type: 45 WPM, Faxing, Filing, Photocopying, Answer Telephones, Data Entry
Schedule, Arrange, and Set-Up Meetings
Customer Service Relations
Excellent Communication Skills
Conflict Resolution skills
Ability to interface and communicate with all levels of Management within a company
Willingness to learn and easiness to get along with co-workers even when some may be challenging
Excellent written and interpersonal skills
Team Player
 PROFESSIONAL EXPERIENCE 
G4S SECURITY SOLUTIONS, WEST BEACHPALM, FL
Communications Officer
 Screens non-emergency calls for service; provides requested
information or directs callers to the proper person, department or
agency.
 Assists police personnel in the field by quickly and accurately
researching and relaying criminal history information and other
requested data.
 Monitors security radio communications; maintains contact with
security units to track officer’s status and respond to need for
additional resources; monitors various radio channels to keep
abreast of county-wide activities affecting different sites and
assist other county agencies with mutual aid
 Communicates with callers to determine the nature of the call and
provide appropriate assistance; maintains composure to ensure
that complete and accurate information is transmitted to public
safety and medical personnel.
 Updates and maintains electronic records and logs of data
pertaining to calls and activities.
SECURITY NETWORKS, WEST BEACHPALM, FL
Senior Dispatcher/Customer Service
 To ensure smooth operation of terminal services
 Responsible for timely dispatch of all vehicles from the terminal to
right destinations
 Handle emergency calls for midway breakdowns
 Maintain time log
 Organize services for special requests, such as school bus, tour
vehicle request etc.
 Ensure all dispatchers adhere to time guidelines
 Follow the duty roaster
 Adhere to organization policies
 Attend to customer complaints
 Responsible for maintenance of all vehicles at the terminal
 Status update of all vehicles on movement
MAR 2007 – FEB 2010
APR 2014 – PRESENT
FEB 2011 – APR 2014
Akeem Meyers
 4676 N Congress Ave. Apt-302, West Palm Beach, Florida 33407  (561)317-8290 (cell)
Email: meyersakeem@gmail.com
VANS COMFORTEMP AIR CONDITION, WEST BEACH PALM, FL
Dispatcher
 Prepared transportation schedules, routs and dispatch
for technician.
 Regularly communicated with harbor manager and ensured that all
agreements are completed in time.
 Checked and maintained trucks inspections reports.
 Frequently met to local government and safety doctors to
discussed safety plans for transportation.
 Arrange monthly conference with drivers and other staff.
 Provided high quality of customer service as well as gave
suggestion to arrange vans for long travel.
NOV 2009 – FEB 2011
HOME DEPOT, WEST BEACH PALM, FL
Retail Associate
 Greeted dozens of customers daily at front door.
 Offered assistance with purchases.
 Answered questions regarding products.
 Weekly sales and return policies.
 Provided high quality of customer service.
 Exchanges and item holding.
FLORIDA POWER AND LIGHT, WEST PALM BEACH, FL
Customer Service Representative III
MAR 2009 – NOV 2009
FEB 2006 – MAR 2009

 Worked as a Customer Service Representative @ FPL Call Center ensuring customers electrical
service needs were met in a high superior manner
 Worked in rotation in the Retention Department retaining customers who wanted to cancel
their accounts.
 Created New Accounts, Trouble tickets for power outages, Disconnected Accounts
 Answered an average of 300+ customer calls in support of customer needs.
 Conveyed in a reassuring manner step by step instructions to resolve issues.
 Reviewed and issued audits on account information and processes.
 Performed queries in multiple databases.
 Adhered to government monetary regulations.
UPS,RIVIERABEACH, FL
Package Handler SEPT 2005- FEB 2006
Worked in a fast paced environment that involved continual lifting, lowering and sliding &
scanning packages that typically weighed 25-35 lbs for domestic and international shipping.
 EDUCATION 
New England Technical Institute  Associates in Architectural Design
Charlotte Amalie High School  High School Diploma
Akeem Meyers
 4676 N Congress Ave. Apt-302, West Palm Beach, Florida 33407  (561)317-8290 (cell)
Email: meyersakeem@gmail.com
 COMPUTER SKILLS 
AutoCAD 2002, 2004, 2005, 2006 Microsoft Office
2007,2010
Architectural Desktop 2005 & 2006
Auto Viz
Microsoft Outlook
Lotus Notes
 Sucessware asp
Windows Vista
MS Excel
Windows 7
Quickbooks

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akeem resume(Dispatcher)

  • 1. Akeem Meyers  4676 N Congress Ave. Apt-302, West Palm Beach, Florida 33407  (561)317-8290 (cell) Email: meyersakeem@gmail.com  Dispatcher  OBJECTIVE  To work as a Dispatcher with a leading company and provide best of my services by effective utilization of my skills, and help achieve the organization goals along with personal growth and development. SUMMARY OF QUALIFICATIONS: An experienced professional dispatcher with extensive exposure in warehouse operation, and relevant expertise in Supply chain and inventory management Office Skills: Type: 45 WPM, Faxing, Filing, Photocopying, Answer Telephones, Data Entry Schedule, Arrange, and Set-Up Meetings Customer Service Relations Excellent Communication Skills Conflict Resolution skills Ability to interface and communicate with all levels of Management within a company Willingness to learn and easiness to get along with co-workers even when some may be challenging Excellent written and interpersonal skills Team Player  PROFESSIONAL EXPERIENCE  G4S SECURITY SOLUTIONS, WEST BEACHPALM, FL Communications Officer  Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency.  Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.  Monitors security radio communications; maintains contact with security units to track officer’s status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide activities affecting different sites and assist other county agencies with mutual aid  Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel.  Updates and maintains electronic records and logs of data pertaining to calls and activities. SECURITY NETWORKS, WEST BEACHPALM, FL Senior Dispatcher/Customer Service  To ensure smooth operation of terminal services  Responsible for timely dispatch of all vehicles from the terminal to right destinations  Handle emergency calls for midway breakdowns  Maintain time log  Organize services for special requests, such as school bus, tour vehicle request etc.  Ensure all dispatchers adhere to time guidelines  Follow the duty roaster  Adhere to organization policies  Attend to customer complaints  Responsible for maintenance of all vehicles at the terminal  Status update of all vehicles on movement MAR 2007 – FEB 2010 APR 2014 – PRESENT FEB 2011 – APR 2014
  • 2. Akeem Meyers  4676 N Congress Ave. Apt-302, West Palm Beach, Florida 33407  (561)317-8290 (cell) Email: meyersakeem@gmail.com VANS COMFORTEMP AIR CONDITION, WEST BEACH PALM, FL Dispatcher  Prepared transportation schedules, routs and dispatch for technician.  Regularly communicated with harbor manager and ensured that all agreements are completed in time.  Checked and maintained trucks inspections reports.  Frequently met to local government and safety doctors to discussed safety plans for transportation.  Arrange monthly conference with drivers and other staff.  Provided high quality of customer service as well as gave suggestion to arrange vans for long travel. NOV 2009 – FEB 2011 HOME DEPOT, WEST BEACH PALM, FL Retail Associate  Greeted dozens of customers daily at front door.  Offered assistance with purchases.  Answered questions regarding products.  Weekly sales and return policies.  Provided high quality of customer service.  Exchanges and item holding. FLORIDA POWER AND LIGHT, WEST PALM BEACH, FL Customer Service Representative III MAR 2009 – NOV 2009 FEB 2006 – MAR 2009   Worked as a Customer Service Representative @ FPL Call Center ensuring customers electrical service needs were met in a high superior manner  Worked in rotation in the Retention Department retaining customers who wanted to cancel their accounts.  Created New Accounts, Trouble tickets for power outages, Disconnected Accounts  Answered an average of 300+ customer calls in support of customer needs.  Conveyed in a reassuring manner step by step instructions to resolve issues.  Reviewed and issued audits on account information and processes.  Performed queries in multiple databases.  Adhered to government monetary regulations. UPS,RIVIERABEACH, FL Package Handler SEPT 2005- FEB 2006 Worked in a fast paced environment that involved continual lifting, lowering and sliding & scanning packages that typically weighed 25-35 lbs for domestic and international shipping.  EDUCATION  New England Technical Institute  Associates in Architectural Design Charlotte Amalie High School  High School Diploma
  • 3. Akeem Meyers  4676 N Congress Ave. Apt-302, West Palm Beach, Florida 33407  (561)317-8290 (cell) Email: meyersakeem@gmail.com  COMPUTER SKILLS  AutoCAD 2002, 2004, 2005, 2006 Microsoft Office 2007,2010 Architectural Desktop 2005 & 2006 Auto Viz Microsoft Outlook Lotus Notes  Sucessware asp Windows Vista MS Excel Windows 7 Quickbooks