Professional expreince and skills for Zack Hawley Customer service US Logistics Coordinator LTL, Parcel Shipment, Truck load shipment Inventory Logistics

1. Zack Hawley
123 Arsenal Academy Place  Columbia, SC 29201
Phone: (803) 727-0629  E-Mail: zackhawley89@gmail.com
ZH
Experience/ Skills
HLC 7/1/15 - Present
US Logistics Coordinator:
 Responsible for inventory management team in 3 US distribution centers.
 Worked directly with national carriers to maintain relationships and negotiate rates in coordination with
commercial team. Negotiations included but not limited to: base rate, oversize charges, dimensional factor
shipping, LTL and TL costs.
 Responsible for spot quotes on bulk shipments. Reduced cost by 20% year over year by increasing carrier
contacts and knowledge of shipping lanes.
 Worked with National account team and distribution team to coordinate shipments with large box stores and
E-tailers. Responsible for ASN for DSG, Amazon, REI, Performance, Vail, Bike Nashbar.
 Ran North East distribution center on short notice during unexpected management change.
 Haz-Mat certified
HLC 5/12/13 – 7/1/15
Customer Service Representative:
 Worked directly with customers via phone and email to work through shipping, inventory issues and
questions.
 Go to person for shipping questions and errors. Handled all lost, damaged, delayed shipments from all US
distribution center locations.
 Improved time management and people skills to provide best service to each customer using the ‘plus one’
mentality.
Total Quality Logistics 5/28/13 – 5/1/14
Logistics Account Executive:
 Responsible for obtaining clientele from cold calling, generating customer relations and building book of
business.
 Managing multiple truckload shipments, ensuring on time delivery, safety and state of product on board.

2. 2
 Managing process from beginning to end, including but not limited to, gaining clients, applying for credit,
receiving payment from customer and paying carrier.
 Experience in time management, logistics and sales process.
Pure Fishing (Jarden Corporation) 5/1/10 – 9/1/10 (Seasonal Student Intern)
Sales Internship:
 Responsible for putting reports together for outside sales staff per request.
 Gained experience in company reporting tools as well as creating efficient excel spreadsheets to report data.
 Experience with big box stores and point of purchase displays.
Education
Winthrop University 8/1/08 – 5/15/13
 Bachelor of Science Business Administration
 Member of Kappa Sigma Fraternity
-Brotherhood events coordinator, Intramural Chair
Lexington High School 8/1/04 – 5/1/08
 Lexington Technology Center Honor Society
 Varsity Athlete