11. LEARNER MOTIVATION
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How can an LMS address it
GAMIFICATION SOCIAL LEARNING NEED ESTABLISHMENT
Drive the need to learn via need
analysis surveys, pop quizzes,
pre-tests & socially shareable
achievements
Drive peer driven
learning via tools like a
learning social stream,
community groups &
messaging
Motivate learners by
awarding points &
badges & showcase
leaderboards
CERTIFICATION PERFORMANCE LINKS
Link Learner activity to your
Performance management
system using our
comprehensive APIs to drive
motivation
Certifying learners to
generate a sense of
achievement
13. CHALLENGE II : QUALITY CONTENT ACQUISITION
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OPEN CONTENT
ACCESS
PREMIUM CONTENT
MARKETPLACE
LEVERAGE INHOUSE
CONTENT
Amazing content resides with
leaders within an organisation.
Example - PPTs, PDFs,
Documents, Videos. Let a learner
progress on that content be
seen
The platform should
open doors to content
platforms and libraries
Leverage open content
from Youtube, Vimeo,
Web Links, Blogs,
Articles, Wikipedia, TedX
CONTENT
AUTHORING
USER GENERATED
CONTENT
Internal SME’s & Leaders should
be able to generate content &
drive learning
The LMS should be an
LCMS, ideally. Allowing
quick content creation for
quick course allocation.
LEVERAGE QUALITY CONTENT FROM ALL POSSIBLE SOURCES
15. CHALLENGE III : SYSTEM ADOPTION & USAGE
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The Drivers
LEARNER FIRST UX MULTI CHANNEL
DELIVERY
REDUCE FRICTION
One size doesn’t fit all. So
is the case with learning.
Course delivery should be
based on my own
competency, skill and
learning history and
should flow automatically
Start on a laptop, finish
on the mobile. Training
must go where I go.
UX drives usage. A great
product with bad UX is
worse than an average
product with great UX
INTEGRATIONS
Systems should talk to each
other such that learners
experience has to be
seamless and once signed in
to computer, should flow
through the LMS swiftly.
17. CHALLENGE IV : IMPACT MEASUREMENT & TRACKING
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How?
FEEDBACK
Analyse content
effectiveness & learning
outcomes by designing
flexible feedback forms
SELF CERTIFICATION
Allow users to self certify their
knowledge on content &
submit how they applied it
ASSESSMENT ENGINE
Dynamic & Curated quizzes &
exams, subjective exercises
allow you to assess impact of
training
TRACK TIME &
PROGRESS
Track time spent on
learning across content
types & progress on most
19. A Learner’s Journey on an LMS
Mandated Extrinsically Motivated Intrinsically Motivated
Login
Discovery
Content Consumption
Assessment
Gratification
20. TRIGGER ACTION
INVESTMENT
VARIABLE
REWARD
External
Internal
THE HOOK MODEL
Nir Eyal, author of the best-selling
book "Hooked: How to Build
Habit-Forming Products,"
Anxiety of not
knowing something,
Social Pressures
Emails, Push
Notifications
Simple one click
content
consumption
Scroll through
Points, Badges -
Random Rewards
Enroll to new
Courses on
recommendations
21. Login Ease of Login
UI/UX
Cross Device Access
Ease of Navigation
Easy Content
Discovery
Useful Dashboards
Multi Channel
Delivery
Chatbot
Alexa
Content
Consumption
Adequate Quantity of
Relevant Content
Intuitive Learning
Paths
Content
Recommendations
Length
Assessment &
Gratification
GamificationCertification
Peer
Recognition
Team Goal
Contribution
Rewards
Ease Of
Access
Discovery
Interactivity
Hook Capability
Engagement toolsRelevance
Social Learning
Email
Reminders
Assessment
Scores
KEY ENGAGEMENT/DISENGAGEMENT POINTS
Email
Digests
Integration & SSO
with Corporate IT
Quality
Immersive
Content
28. CONTINUOUS IMPLEMENTATION
● Integration in day to day
operations
● Engage internal SMEs in
Content creation workshops
● Run Quarterly theme driven
gamified Learnathons
● Complete tie in with HRMS
for Performance Linkage