This document advertises a 5-day training conference on project management and leadership skills for executive assistants. The conference will be held from February 29th to March 4th, 2016 at the Intercontinental Hotel in Nairobi, Kenya. Attendees will learn time management, communication, finance management, and technology skills to help advance their careers. Upon completing the training and passing an exam, attendees will receive the Chartered Personal Executive Assistant (CPEA) certification, which is recognized in over 150 countries. The training will be led by an expert facilitator with extensive experience in business, accounting, and management.
2. 29th February – 4 March 2016
Intercontinental Hotel, Nairobi,
Kenya.
CHARTERED PERSONAL EXECUTIVE ASSISTANT (CPEA )
TM
AAPM ® CPEA ® Course Overview:
In present day’s business practice, the role of a Personal/Executive Assistant is gradually changing
from business support to being essentially a business partner.
No application fits well to serve the crucial objective of this transition than Project Management.
Administrative duties in an organization can be excellently executed if the principles of project
management are applied in an organization’s daily practice. The ability to plan effectively within a
specified period of time and budget to deliver value to an organization’s customer draws the actual
difference between a performing and a non-performing Personal/Executive Assistant.
This course will arm the delegates with the necessary skills and techniques to meet and exceed the
organizations expectations on them. It aims at differentiating the attendees from the rest of the
mainstream practicing personal assistants by equipping them with the most innovative techniques
of performing their duties. It will additionally open their eyes to numerous opportunities for growth
and professional advancement.
Who Should Attend
» Personal Assistants
» Executive Assistants
» Senior and Junior Secretaries
» Group Secretaries
» Office Administrators
» Departmental Secretaries
» Project Officers
» Office Managers
» Office Executives
The Added Benefits You
Will Receive Include:
» The ability to use the designation CPEA® on your
business card and resume
» Membership verification to the AAPM®
» Access to the AAPM® network and body of
information online
» Access to the AAPM international journal Published
online
» The CPEA® shows that you have completed highest
professional level in Executive Administration and
Management education and you have substantial
experience in managing projects on a regional and global
level
3. 29th February – 4th March 2016
Intercontinental Hotel, Nairobi, Kenya
CHARTERED PERSONAL EXECUTIVE ASSISTANT (CPEA )
TM
Course Outline
DAY 1:
DUTIES & ROLES OF AN EXECUTIVE PA
Working with Management
»The modern PA vs the Old
» Creating the objectives of a modern PA
» Strategies for multi-tasking
» Managing and organizing your boss
» Improving your relationship with your boss
Effective Meeting Planning, Email & Diary
Management
» Planning effective meetings
» Effective email management
» Diary management tools & techniques
»Taking minutes/action points at meetings
Time Management & Travel Planning
»Time management techniques & Tools
» Causes of poor time management
» Prioritizing your tasks & goals
» Factors to consider in planning for travel
» Setting objectives and use of available tools for
travel management
Communication, Business/Report Writing &
Presentation
»What is communication?
» Communication skills and body language
»Verbally presenting your ideas to management
» Listening skills
» Business / Report Writing: -Types of reports and
templates
» Improving & Planning for Presentations
Group work session at the end of each topic
according to the trainer’s relevance
Case studies: May include Video and Use of
computers
» Understanding Leadership & People Management
» Key competencies of people manager
» Developing your leadership style
» Identifying & Analysing different causes of conflicts &
Problems
» Improving your problem solving & decision making skills
» Implementing skills and strategies to manage & resolve
conflicts
» Developing People skills – maximizing effective
communication
»The rules of negotiation
» Identifying what the other party needs from you
» Practicing win-win negotiation
» Continuous personal improvement and balance score
cards
EMOTIONAL INTELLIGENCE
»What is emotional intelligence?
»Why is emotional intelligence (EQ) so important?
» How to raise your emotional intelligence
» Emotional Intelligence attributes:
» Self-awareness
» Self-management
» Social awareness.
» Relationship management
DEVELOPING A CAREER GROWTH PLAN
» Improving your performance
» Staying on track in your professional development
» Using Social Medial & Networking as a development
resource
» How to identify tasks that add value to your role
» Managing PA stress
» Goal setting: writing a personal development plan
Group work session at the end of each topic according to
the trainer’s relevance
Case studies: May include Video and Use of computers
DAY 2: EXECUTIVE PA’S PROFESSIONAL
PROGRESSION LEADERSHIP & PEOPLE
MANAGEMENT
4. 29th February – 4th March 2016
Intercontinental Hotel, Nairobi, Kenya
CHARTERED PERSONAL EXECUTIVE ASSISTANT (CPEA )
TM
DAY 3: UNDERSTANDING FINANCE & PROJECT
MANAGEMENT FOR THE MODERN EXECUTIVE
PA’S EXECUTIVE PA ROLE AS A PROJECT MANAGER
» Appreciating the Executive PA’s Roles and
Responsibilities as Project Managers Project Management
toolkits
» Project time management and schedule development
through to completion
» Managing change and maintaining stability in
organization
transformation process
» Implementing a project whilst juggling an existing
workload
» Laying out an effective project planning guide
» Causes of Project Failure & Active Problem Solving In
Project Management
Case study: - Setting up an office party, Board Meeting
etc.
- Case studies: May include Video and Use of computers
UNDERSTANDING MANAGEMENT CULTURE
Aligning your objectives and goals towards your
organization mission & Vision
Understanding your roles in various department
- CEO / Directors / Heads of Department
- Human Resources
- Finance - Procurement
- Information Technology
Differentiating and improving your performance in
different departments
UNDERSTANDING FINANCE MANAGEMENT
Basic accounting principles
» Accounting concepts and common terms
» Understanding and using the balance sheet
» Understanding and using the profit statement
» Recognizing the vital difference between profit and
cash flow
» Understanding and using the cash flow statement
»What financial statements can and cannot tell us
Group work session at the end of each topic according
to the trainer’s relevance
Case study: Use of a simple Financial Statement,
Balance Sheet & Cash flow templates to elaborate
their use and handling application for a PA.
DAY 4: MODERN EXECUTIVE PA & TECHNOLOGY
PA Pty Ltd - building a successful and valuable PA
brand
A strong personal brand is the difference between
getting the job or not. It is a valuable commodity
which can enhance your career prospects and earning
potential. How many of us have a distinctive personal
PA brand and do we utilise it correctly.
- What is a PA Brand
- What factors can enhance or erode your brand
- How do I build and add value to my personal PA
Brand
The Power of PA Networking PAs need to have
extensive and dynamic networks at their disposal.
Helping them to secure information and get things
done. Do you know how to grow, enhance and fully
utilize your network?
- Why networking is important
- How can a strong network support you and your
boss
- Steps to help you build a strong network
The Future of Technology
- Cloud Computing
- Virtualization
- Up and coming technological advancements
- Connectivity explained · Convergence
- Smart Devices
How to Choose your Smart Device
- Defining your personal and business needs
- Who pays the bill? You or your company
- Connectivity for your smart device
- Flowchart exercise to assist you in your choice
- Why PAs need to embrace Technology
6. CHARTERED PERSONAL EXECUTIVE ASSISTANT – CPEATM
REGISTRATION FORM / CONTRACT FORM:
Thank you for your interest in the conference; To register, please provide the following information and
Send this form to: derrick@intl-abmc.com
Tel: +254-20-3742004/2005/2036 OR + 254772 22 2004 / 2005 / 2007
1. Dr. /Mr. /Mrs. /Miss:
Department:
Position: Email:
2. Dr. /Mr. /Mrs. /Miss:
Department:
Position: Email:
3. Dr. /Mr. /Mrs. /Miss:
Department:
Position: Email:
COURSE FEE:
1
1 DELEGATE =
USD 2
3 DELEGATES AND ABOVE =
USD 3
AS FOR INHOUSE FOR GROUP OF
12 AND ABOVE AND SAVE
Authorization
Signatory must be authorized to sign on behalf of contracting organization, any cancellation should be done in writing 30 days before the training dates
there after 100% course fee will be charged, a substitute will be accepted. This booking is invalid without a signature.
Name: EMAIL:
Organization:
VAT No.
Telephone: Facsimile:
Physical Address: Code:
Postal Address: Code:
SIGNATURE: REGISTRATION DATE: ________/________/______
29th February – 4th March 2016 Intercontinental Hotel, Nairobi, Kenya
Terms & Condition for this Service Level Agreement
1. Signatory must be authorized to sign on behalf of contracting organization.
2. Any cancellation should be done in writing 30 days before the training dates there after 100% course fee will be charged , however a substitute will be accepted .
3. This booking is invalid without a signature.
4.This contract booking is final, there will be no refunds for any cancellations, partial or in full, made by the client after 30 days, no show is considered a cancellation and no
refund will be made .
5. If the client decides to cancel, the full invoice remains payable after 30 days to the event.
6. Written cancellation before 30days to the event, entitles the client to a credit voucher to attend a future event with ABMC International less service charge.
7. ABMC International reserves the right to modify the content, timing, speakers or venue of the conference should circumstances dictate. The event may be postponed or
cancelled due to acts of terrorism, war, extreme weather conditions, industrial action, force majeure or any event beyond the control of ABMC International.
8. Clients who wish to make payment closer to the event dates or at the event are required to fill in ABMC International payment guarantee otherwise full payment is required
within 5 working days.
9. Any dispute related to attendance and payments of this sales will be resolved under the Kenya Law in a court of Law in Kenya as per terms and condition of this service level
agreement contract and all the legal fees involved shall be billed to the client.
10. A Purchase Order is acceptable as form of payment, however payable within 15 days after the event.
ABMC INTERNATIONAL CONTACTS:
TEL: +254 772 22 2004 / 2005 / 2006
Email: info@intl-abmc.com
Website: www.intl-abmc.com
EARLY BIRD BOOKING DISCOUNT BEFORE 30TH JANUARY 2016 = PAY USD 2,650 EXCLUSIVE VAT WHERE APPLICABLE
2,850 EXCLUSIVE VAT 2,650 EXCLUSIVE VAT
PER DELEGATE