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How are we changing?
What if we don’t change?
Answer is we will be eaten because we are no longer relevant
We are changing to be more: Customer centricity Quick access Excellent customer care Clear vision
The New Customer Flow
A potential 
Changemaker 
Is developed at the 
End 
of the customer flow.
our new customer flows 
Next Week, we will talk more about the new customer flow. Stay Tuned 

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How we change?