5. Measure of Success
• Target vs Achieved – 43.13%
• No. of IRs - 5
• No. of clients- 10
• No. of sectors- 1
• Member to exchange ratio – 1:2
• NPS/RR – 43/38
6. Highlights
What worked?
• Raising new clients
• CRM
• Delivery to old clients
• Good quality TN Forms
• Matching with diverse LCs
• MB 2.0
What didn’t work?
• EP pool capitalization
• Member Retention
• Alumni capitalization
• Tapping into other
industries
• Equal member contribution
7. Way forward
Clearance of receivables
Capitalization in other industries
Capitalization of the ET EP pool
Member productivity
Alumni capitalization
Reverse Raising
