1. RESUME
AHBAB ALAM
Mobile: +91-9990367436
Email: ahbab.alam@gmail.com
Address: H.No-487 2nd Flr SunlightColony-1
MaharaniBagh, Ashram New Delhi 110014
Seeking for a challenging in professionally managed organizations where I can apply and utilize my
professional skills and Technical knowledge and abilities in conjunction with the organization’s Mission,
Goals, Objective and where my strength and continued professional efficiency would be encouraged and
rewarded with carrier growth and opportunities.
General Information
Total Experience : 6+ Years.
Duration : June 2013 to till date now.
Current Company Name : Confederation of Indian Industry (CII) Behalf of Orange Business.
Current Function Area : Sr System Engineer.
Current Location : New Delhi
Position : System Engineer.
Role System Engineer.
Responsibilities • Installing and Managing DNS DHCP.
• Installing and Managing Active Directory.
• Installation/Configuration/Troubleshooting of 2003/08 Server based of commissioning
checklist. Time to time update of commissioning checklist to meet the project requirements.
• Diagnosis and maintenance and troubleshooting of Hardware/Software Problems.
• As a technical support representative managed Customer response center offered technical
support for customers by providing solutions to their Software & Application problems.
• Perform backup operations through NT backup utility; ensuring all required file systems
data are successfully backed up to the appropriate media.
• Installing Terminal Server and terminal Licenses Server.
• Configuration of Farms,Zones DC’s TS License Server,Webservers.
• Expertise in Using Citrix Access Management Console and Presentation Sever Consoles.
• Troubleshooter Various issue related to Citrix resource manager,Printer etc.
• Installation of Citrix Presentation Server 4.5/XenApp4.5,6.5 & Citrix Client Tools.
• Configuration of Citrix Server Policies, Load Management and Printer in the Farm.
• Expertise in Creating Citrix Streaming Profiles and Publishing Application to Users in Citrix
XenApp.
• Supporting in-house application management in citrix environment through Citrix
Streaming.
• Monitored Citrix Server’s health by using Citrix Edge Sight.
• Provided 24/7 production support for Citrix environment.
• Resolving user connections to the Citrix Web Interface Server by recycling the IIS Services.
• Performed Citrix farm and server health checks on regular basis.
Previous Company
Duration : June 2013 to February 2014
Current Company Name : Confederation of Indian Industry (CII) Behalf of Wipro InfoTech.
Current Function Area : System Engineer.
Current Location : New Delhi

2. Previous Company
Duration : November 2012 to june 2013
Current Company Name : E Walking Technology.
Current Function Area : System Engineer.
Current Location : New Delhi
Position : System Engineer.
Role System Support Engineer.
Responsibilities
Active Directory related works such as adding deleting users.
 Creating Security groups, giving permission to users.
 Installing and Managing Active Directory.
Previous Company:
Duration : April 2012 to November 2012.
Current Company Name : iYogi Technical Service India Pvt Ltd.
Current Functional Area : System Support Engineer
Current Location : Noida
Position : L2 Support Engineer.
Previous Company:
Duration : May 2009 to April 2012
Current Company Name : NH Info Media LTD (Wipro Partner).
Client Site : DHL Express India Pvt. Ltd.
Current Functional Area : Desktop Support Engineer.
Current Location : New Delhi
Position : Sr. System Engineer
Role
L2 Support Engineer.
Responsibilities

3. Professional Qualification
Master of Computer Application (MCA) from PTU 2011 Passed
Bachelor of Computer Science from Tilkamanjhi Bhagalpur University 2006 Passed
Academics
Intermediate from Bihar Board (12th) 2003 Passed
High School from Bihar Board (10th) 2001 Passed
Professional Course
 Certified MCP
 Completed CCA Citrix Certified Administrator
 Completed CCNA Course form CMS Institute Delhi
Technical Skills
 Application: ERP-SAP (FIN), MS Office, MS Outlook, Client Server Application.
 Database: Oracle, PL/SQL, SQL MS-SQL, MS-Access.
 Visual Basic 6.0, Java C.
 Operating Systems: Windows (All Versions).
 Install Citrix XenApp 4.5/5.0/6.5*
 Install and distribute Citrix XenApp Plugins for Windows software
 Create and customize Web Interface sites
 Publish applications, server desktops and content
 Configure XenApp Web and XenApp Services sites
 Configure, apply and prioritize policies in a XenApp environment
 Create and assign load evaluators
 Configure printers and printer policies and manage print drivers and printer bandwidth
 Create and configure XenApp administrator accounts and their permissions
 Configure display and Speed Screen settings.
 Configure Secure ICA encryption, SSL Relay and Secure Gateway
 Install and distribute applications, service packs and Hot fixes using Installation Manager
 Networking: Routers, Switches, Firewalls.
 Software updates and Antivirus updates
 Installing, Configuring and administering of Windows family
 Configuration and Managing of Microsoft Outlook.
 Virtual Infrastructure, Microsoft Virtual PC, Microsoft Virtual Server 2005, VMware Workstations.
Server Skill
 Installation of Windows server 2003/2008.
 Windows 2003/2008 Administration Knowledge
 Installed, Configuring and administering of Windows 2003/2008 server
Role
L1 System Support Engineer
Responsibilities

4.  Installation Exchange server
 Configuring Terminal Services
 Installation DNS Server on windows 2003/2008 server.
 Configuring AD/DHCP Server on windows 2003/2008 server
 Configuring FTP Server on windows 2003/2008 server
Personal Details
Father’s Name : Late Shahabuddin Ansari
Nationality : Indian
Marital Status : Single
Date of birth : 01 March 1986
Languages : English, Hindi and Urdu.
Alternate Email : alam_ahbab@yahoo.com & ahbab.mgr@gmail.com
Hobbies : Net Surfing, Listening Music, Playing Cricket.
Strengths : Believe in myself, Optimistic and positive
Declarations:
I hereby declare that the details furnished above are true to the best of any knowledge and belief. Whenever application I
can provide document to substantiate any information's provided here.
Date: …………….. Ahbab Alam