1. HCL Internal
Professional Qualification
1. MCSE from IANT PitamPura.
2. Microsoft Certified Professional.
IT Certification
 1. 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment.
 2. 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003
Network Infrastructure.
 3. 70-294 Planning, Implementing, and Maintaining a Microsoft® Windows Server™ 2003
Active Directory® Infrastructure.
 4. 70-284 Implementing and Managing Microsoft® Exchange Server 2003.
Career Objective
To be a part of an organization where process of learning never ends and my imagination takes wings
to unexpected heights. A place where hard work and learning through constructive criticism is always
promoted.
Professional Experience: 7Years
Employment History
Working Experience:
Company HCL Technologies
Position Specilist
Project GE Healthcare
Month of Joining 4 Aug 2015 – Till Now
Bhuwan Singh Manral
Resume Highlights:
Smart Working and always active to learn new techniques to
resolve creative problems.
7+ years of extensive hands-on experience in Systems
Administration, IT Infrastructure Management and Technical
Support with reputed organizations
.
.
Address:
A-37, Pratap Vhar, Part-2, Gali N0.2,
Kirari, sultanpuri, New Delhi-110086
M. No. 9873659805
Email:bhuwan84_manral@hotmail.com

2. HCL Internal
Job Responsibilities: -
GE Healthcare provides transformational medical technologies and services helping to deliver patient care to
people around the world. It is a subsidiary of General Electric (GE), headquartered in United Kingdom.
 Administration of Citrix XenApp 6.5, XenDesktop 7.x
 Thin Client issues and Xen Desktop
 Handling level 1, 2 Citrix escalations.
 Troubleshoot Launching a Hosted Application
 Application up-gradation, and publishing on Citrix server.
 Handling third party application on Citrix.
 Perform maintenance and environment upgrades (MS and Citrix Hotfix and Rollup pack)
 Giving application access to users.
 Logon Issues,User Sessions, Server Resources
 Administering assigned Network Printers, Specifying the Default Printer
 Adding a Network Printer, Editing Network Printer Settings
 Printer configuration on Citrix server.
 Drivers updating on Citrix server.
 Publishing Different Applications and Printers on the Citrix Users Profile
 Publishing application. Deploying ICA client, printer driver mapping, shadowing users,checking
sessions, managing server load and CPU utilization.
 Publish application on desktop/WI client side.
 Dealing with access problems, diagnosing and troubleshooting all incidents related to Citrix issues
 Root cause analysis process for Problems leading to strategic resolution Work on ITIL Change
Management, Problem Management and Incident Management
 Installation of Citrix metaframe, Citrix neighborhood on client side.
 Load balancing of Citrix Server
 Maintaining Citrix users, their profiles.
 Maintaining application deployment for Citrix users.
 Work on Internal/ external escalation matrix for customers/ vendors for Incident Management.
 Coordinating and resolving problems between competencies.
Company PC Solutions Pvt Ltd
Position System Administrator
Working Project American Express Global Services
Month of Joining 4 Aug 2008 – 27 July 2015
 Work on Xenapp Server6.5, publish, unpublished applications and printer driver installation.
 Configure License Server, zone properties and join servers in Farm.
 Configure Load manager. Manage the Admin groups and application access groups.
 Dealing with access problems, diagnosing and troubleshooting all incidents related to Citrix issue
 Sound Knowledge and understanding of Active Directory
 Expanding existing farm and configuring Zones.
 Publishing XenApp server (Desktop,Content, Applications).
 Configuring and assigning load evaluator.
 Lotus notes 6.5 installations and configuration at client end.
 Setting up of workstations and laptops for new employees; configured systems,ensured network
 Connectivity, and installed and tested hardware and software. Blackberry activation &
Troubleshooting.

3. HCL Internal
 Giving remote support to External customer
 Managing User’s mailing on Lotus Notes.
 Handling user’s calls on Lotus NOTES, Citrix, CDN, and Data scan Online and all banking software.
 Using IBM’s Manage Now for Call Logging.
 Creating and Managing User’s ID in AD Domain Environment.
 Citrix Met frame Multiple Application Configuration
 Co-ordination with the client for any server or link related problem
 Providing Training to new joinee in the team.
Academic Educational Background
Graduation (B.Com) from Delhi University.
Higher Secondary from C.B.S.E.
10th
from C.B.S.E
Personal Particulars
Name: Bhuwan Singh Manral
Date of Birth 24.12.1984
Father's Name: Mr. Chandan Singh Manral
Mother's Name: Mrs. Anita Manral
Nationality: Indian
Strength: Positive Attitude
Marital Status Married
Date:-
Place:-
(Bhuwan Singh Manral)

4. HCL Internal