Global-I is a consulting, contracting and technology services company founded in 2016 and headquartered in New Delhi, India. It provides ITIL/ITSM framework consulting and solutions to help clients achieve value-driven outcomes. Global-I's services include IT governance, security, and operations consulting to help clients implement best practices for their IT processes and controls. The company aims to deliver innovation and value to its clients through expertise in technologies, consulting methodologies and outsourcing models.

1. KAMLESH SONI, MCA/ITILV3
Global-I© IT Consulting Services
New Delhi ITIL, Governance &
Best Practices Lead
Global I, Inc.
Phone: 9599244032
Email: globaliitconsultant@gmail.com
Global-I, Inc. is a Consulting, Contracting/
Outsourcing and Technology services solu-
tion provider. The company was founded
by Kamlesh Soni in 2016 and has its princi-
pal office in the New Delhi area in the In-
dia. Created to delivering innovation and
achievement, Global-I have certified with
ITIL/ITSM Frameworks and IT vendors
to help us become Value-Driven entities.
Global-I's "Value-Driven Solutions Deliv-
ered" service philosophy relies on our ex-
pertise in end-to-end consulting, know-how
of technology markets, deep understanding
of emerging/current/legacy technologies
and outsourcing models to help clients
achieve "Value- Driven Solutions" so they
in turn can "Deliver" on "Consistently-
Growing" values for their customers and all
stakeholders.
.
CONSULTING
CONTRACTING
TECCHNOLOGY
SUPPORT
Global-I©
IT Consulting Services
Value Driven Solutions Delivered Consultants to the Converged IT Governance
Consulting ■ Contracting ■ Technology
Consulting
Contracting
Technology
Support
BusinessIT Governing & simplifying

2. Consulting ■ Contracting ■ Technology
IT Governance (GRC/ITIL/ITSM) Frameworks & solutions for
your business needs
 IT Governance
 Access Controls
 Physical and Environmental Security
 Network and Communication Controls
 Communications and Operations Man-
agement
 Personnel Security
 Application usage training
 System Development and Maintenance
 Change control procedures
 Backups & Recovery Procedures
 Disaster Recovery Planning
ITGC CONTROL
 Enterprise Clients: Fortune/
Global Enterprises and Mid-
size companies in Manufactur-
ing, Finance/Banking/
Insurance, Healthcare/
Medical, Hospitality, etc.
 Government Clients: Federal/
State/Local Agencies Educa-
tion Clients: Universities,
Colleges, School Districts, And
Training Agencies
CUSTOMER SEGMENT
 OEM Solutions
 Service Provider Solutions
 Enterprise Solutions
 Government Solutions
Professional Services Solu-
tions
OUR SOLUTIONS
OUR PRACTICE AREA
IT GRC (ITIL/ITSMIT/ ISO27k
standard Framework Operations,
Policies and Procedures)
 Global-i Lifecycle Drive™ (Full-Lifecycle Ser-
vice) Global-i GTM™ (Go-to-Market Ser-
vice)
 Global-i D2IS™ (Decision to Implementation
& Deployment Service) Global-i ReStrat™
(Proof-of-Concept Service
 Global-i PMO™ (Program and Project Man-
agement) Global-i LEAPS™ (Lab and Partner
Service)
 Global-i Intel Scape™ (Intelligence-based Ser-
vices)
 Global-i Expert Consultant™ (Project-based
Contracting Service)
OUR SERVICES
METHODOLOGY USED
 What We Do, Evaluate and acquire new
markets, technologies and systems
 Create prototypes, pilots and Proof-of-
Concepts
 Develop and launch new products and
services
 Market Expansion of new and existing
services
 Reposition and Sustain existing offerings
 Implement new/major upgrades of sys-
tems and infrastructure
 Improve operational excellence from
existing services and systems
 Create the best-of-breed customers and
partners
.
Our Core Values, Our Core Values
guide us in how we create respect and
value our judgment and deliver on our
commitments:
 Client Value Focus
 Genuine Goodwill
 Smart and Characterful People
 Global Focus
 Respect
 Integrity
Consulting IT Governance & Frameworks (GRC/ITIL/ITSM) work for youOur Vision, Show and Prove to our customers that our ideas, services, solutions and commitments
will pave the path for them to further generate their business value, via our critical services.
Our Mission, To stay Committed to our customers in order to help them understand what we
offer and execute on what we say.
 Document IT Operation pro-
cesses and policies
 Review the IT operation manu-
al /document with stakeholders
 Conduct review , walkthrough
with organization representa-
tives
 Agree, prioritize and rough
sketch of gaps and their imple-
mentation
Our belief is that we have "Critical-Value-
Relationships" with the world's leading IT Govern-
ance (ITIL/ITSM Frameworks) companies and all
entities which utilize their products and services.
Among the much strength that distinguish Global-
I in the IT Governance (ITIL/ITSM Frameworks)
& IT marketplace are our:
 Extensive Communications & IT industry expertise
 Targeted, End-to-End and Evolving service offer-
ings
 Expertise in Lifecycle, Implementation and Tech-
nology Services Consulting
 Expertise in Project-based Contracting and
Outsourcing for Lifecycle services, Engineering
services,Product/Service/Infrastructure/
Systems Implementation andDeployment
services
 History of Business and Technology Innovation
and Service Expertise
 Commitment to the Long-term development of our
customers, employees and partners
 Proven and determined leadership team
OUR VALUE PROPOSITIONS
IT STANDARD POLICY AND PROCEDURES
 IT Policy (overall)
 IT - Systems Development and
Maintenance Policy
 IT - Business Continuity Manage-
ment
 IT - Physical Asset Classification
and Control Policy
 IT – Change Control Procedure
 Email Policy
 Service Continuity & Availability
Plan
 Capacity Management Process
 Control for Information Security Incidents
 IT Asset inventory policy & procedure
 Policy for Remote Access to third party
 Password Policy
 Web Access
 Backup Policy
 Internet Acceptable Usage Policy
 IT Network Diagram
 Real time Device mapping
 IT Asset Management and control
Our Services, As Global-I provides consulting and project-based contracting services in IT Govern-
ance and IT subject areas and has developed its own ITIL/ITSM/GRC framework based methodolo-
gies in delivering these services across multiple solution areas
MethodologyPhases MethodologyProcess
1. Analyze
Client Initiative, Client Business Processes, Client Offerings, Client Customers,
Client Operations, Client Requirements
2. Design Consulting Services-based Solutions
3. Setup Delivery Planning, Resource Acquisition
4. Deploy Delivery Management
5. Goal Planning Across all engaged areas