www.wonful.co Facilitation Training for Tacoma-Pierce County's Health Department.

1. Facilitation Training
wonful

2. wonful
wonful consulting.
Zachary Cohn
Fisher Qua
zaccohn@gmail.com
fisher@back-loop.com
Want to learn more?
www.wonful.co

3. wonful
Mad Tea Party
Rapidly build momentum on a challenge
Make sense of strategy as it is implemented
Retrospectively integrate learning

4. wonful
Mad Tea Party
I know I am facilitating
effectively when…

5. wonful
Mad Tea Party
To facilitate effectively, I…

6. wonful
Mad Tea Party
… prevents me from doing this
all of the time.

7. wonful
Mad Tea Party
… is someone that seems to
facilitate groups effortlessly.

8. wonful
Mad Tea Party
One practice or behavior they
implement is…

9. wonful
Celebrity Interview
Enable a large group to connect
with a leader as a person.
!
Understand how that person is
approaching a challenge.

10. AGENDA
wonful

11. AGENDA
wonful
“How can we be in charge…
but not in control of what
happens?”
!
“Why do our structures
ignore this paradox?”

12. AGENDA
wonful
“Learn and practice structures
that can be applied
tomorrow”

13. AGENDA
wonful
“Difference is the root of our
greatest conflicts and the
source of our creativity and
innovation”

14. AGENDA
wonful
“Prepare to be surprised”

15. AGENDA
wonful
“Plan thoroughly. Then
abandon the plan at a
moment’s notice”

16. AGENDA
wonful
“Not all ideas are equal”

17. AGENDA
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“In charge, not in control”

18. wonful
1-2-4-All
“What is challenging for you
when facilitating groups?”

19. wonful
25/10
Generate bold new ideas for moving forward
Quickly prioritize contributions
Brainstorm in a structured way

20. wonful
25/10
Imagine you are 10x bolder, what
would you do to improve the health of
the people in Tacoma-Pierce County?

21. wonful
Making Fast Progress
Decider Protocol
!
Protocol Check
!
DDI

22. wonful
Facilitation Scenarios
Coalition Initiatives
!
Strategy
!
Conflict

23. Impromptu Networking
wonful
What do you hope to give, and get, from
this coalition?
Why is it important to you that it exists?

24. wonful
Purpose-to-Products
Rigorously define the 5 elements of any initiative.
Clarify how you will move forward together.
Include more people in shaping projects.

25. wonful
Purpose-to-Products
PURPOSE
PRINCIPLES
PARTICIPANTSSTRUCTURE
PRODUCTS

26. wonful
Purpose-to-Products
Purpose: The fundamental justification
for the existence of some thing to the
outside world
!
Why is this important to you and
the community you serve?

27. wonful
Purpose-to-Products
Principles: The minimum rules you must
obey in pursuit of your purpose.
!
What MUST you do?
What MUST you NOT do?

28. wonful
Purpose-to-Products
Participants: Who must be included? What
unusual suspects should you invite?
!
What types of people or specific
individuals would be necessary
to execute this idea?

29. wonful
Purpose-to-Products
Structure: How will you organize yourself and
your resources to achieve your purpose?
!
Frequency + Cadence of meetings
Roles
Visual management tools

30. wonful
Purpose-to-Products
Products: What are you delivering to your end
users? What is the deliverable?
!
What are you actually building or
designing?

31. wonful
25/10
Generate bold new ideas for moving forward
Quickly prioritize contributions
Brainstorm in a structured way

32. wonful
25/10
Imagine you are 10x bolder, what would
you recommend our first initiative be?

33. wonful
Facilitation Scenarios
Coalition Initiatives
!
Strategy
!
Conflict

34. wonful
Mad Tea Party
Rapidly build momentum on a challenge
Make sense of strategy as it is implemented
Retrospectively integrate learning

35. wonful
Mad Tea Party
What I find challenging in our
current situation is…

36. wonful
Mad Tea Party
Something we should stop
doing is…

37. wonful
Mad Tea Party
A scary conversation we’re
not having is…

38. wonful
Celebrity Interview
Enable a large group to connect
with a leader as a person.
!
Understand how that person is
approaching a challenge.

39. wonful
Critical Uncertainties
Develop adaptive strategies for plausible
future realities
Define the uncertainties that are critical to
your survival

40. wonful
Facilitation Scenarios
Coalition Initiatives
!
Strategy
!
Conflict

41. wonful
Liquid Courage
Voice your complaints and
frustrations in a productive,
structured, and healthy way.

42. wonful
Liquid Courage
If only…
!
They make me…
!
I have to…
!
…that’s just the way it is.

43. wonful
Heard, Seen, Respected
Invite everyone to share a
story and be heard.

44. wonful
Heard, Seen, Respected
Share a story of a time when
you…
!
were not heard, seen, or respected.
OR
neglected to hear, see, or respect
another person.

45. wonful
What, So What, Now What?
Controlled conversation and
simultaneous sense-making.

46. wonful
What, So What, Now What?
What is happening?
!
So, what does that matter?
!
Now, what must we do?

47. wonful
What I Need From You
Yes
No
I will try
…huh?

48. wonful
Retro
I like, I wish, What if?

49. wonful
Credits
Liberating Structures: Keith McCandless
Icon Artwork: Leslie Jacobs
Lean Coffee/Personal Kanban: Jim Benson
Core Protocols: Jim McCarthy

50. wonful
wonful consulting.
Zachary Cohn
Fisher Qua
zaccohn@gmail.com
fisher@back-loop.com
Want to learn more?
www.wonful.co
Preorder Our Book:
www.wonful.co/book
Join “Innovation At Work”
www.wonful.co/newsletter