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320 Project
24
6. Reporting your Project work
For additional advice, see Dawson [1, Chapter 6] for example. However, any spe-
cific directions in this guide, such as on the format of the report, should take prece-
dence over suggestions you may find elsewhere, unless you provide explicit justifi-
cation in terms of the nature of your own Project work.
6.1. The Preliminary Project Report
The Preliminary Project Report (PPR) is required in the session 2010/11 and there-
after.
The number of words in the PPR, excepting the title page and the Appendices,
should be between 2,000 and 4,000. What you write should be clearly linked to the
PDF and refer to it as and when appropriate. The PPR is much shorter than the Pro-
ject Report and its reporting requirements lighter. The PPR is essentially a milestone
for provision of a dated summary of progress and plans.
The PPR serves several purposes, including:
- providing an additional motivation for an early start on the Project, since the PPR
must achieve a pass mark as part of the requirements for passing the Project unit,
and this also means the submission occurs before the deadline for examination en-
tries
- helping set some useful targets for delivery of intermediate results and their
documentation
- forming one of the bases for a mid-session review of progress on the Project; the
specified structure aids coherent and consistent review, especially where done in
conjunction with a supervisor.
6.1.1. The Format of the Preliminary Project Report
The PPR must adhere to the following structure: -
Title page Giving the title, student name, date, supervisor name, address,
University of London student registration number.
Introduction A brief statement of how you chose your Project, whether or not it
is work-related, which units from your degree programme are
relevant to your Project work, and whether or not you have a su-
pervisor.
Terms of ref-
erence
Stating what questions you set out to answer, the deliverables you
were going to submit, and the justification for the work you have
done. These should relate to your PDF.
Progress to date Your findings, analyses, results of calculations and experiments up
to this point.
Planned work Where the problem is now and what should be done next.
Appendices Appendices should be cross-referenced from the main text as rele-
vant. No Appendix should be present unless cross-referenced from
the main text.
The following should be provided as appendices:
• A copy of your Project Description Form, following the struc-
ture specified in this subject guide and of NO MORE THAN two
pages in extent.
• Any permission letters that give provenance for a work-based
Project, or for access to specific organisations or materials.
Chapter 6: Reporting your Project work
25
Reference list A numbered list in alphabetical order by author of those items
referred to (by their reference number) in the text. This list will
generally be much shorter than that for the (later and much larger)
Project Report.
6.2. Format of the Project Report
The Project Report is the main deliverable for your Project work. Any other deliver-
ables, such as source software, executables or media results in electronic form (disc,
flash memory, etc) that form part of your submission must be included with the
printed Project report. All Project Reports should adhere to this structure:
Title page Giving the title, student name, date, supervisor name, address,
University of London student registration number.
Contents page Giving the section structure and page numbers.
Summary A one page summary of your work that helps people to decide
whether to read it and gives an outline of important features
for those who do not.
Terms of ref-
erence
Stating what questions you set out to answer, the deliverables
you were going to submit, and the justification for the work
you have done.
Methods The methods chosen, their justification and the outcome.
[How you did it]
Will include some or all of the literature survey and analysis
that informs and justifies the choice of approach to answering
your question or solving your stated problem.
Results Your findings, analyses, results of calculations and experi-
ments. If your Project is of the kind based on analysis of the
literature, and possibly other sources, this analysis will pro-
vide results. However this form of Project is difficult to do
well except with great length and depth of experience.
Discussion What your results mean and how they can be interpreted point-
ing out strengths and weaknesses of the results.
Conclusion Where the problem is now, what you have done and what
should be done next.
Appendices Detailed technical material is often best presented in an Ap-
pendix so the main report can be read without a break. Appen-
dices should be cross-referenced from the main text as rele-
vant. No Appendix should be present unless cross-referenced
from the main text.
• Include a copy of your Project Description Form as an ap-
pendix.
• Include any permission letters that give provenance for a
work-based Project, or for access to specific organisations
or materials.
Bibliography A numbered list in alphabetical order by author of those items
referred to (by their reference number) in the text.
Evaluation A personal statement, not part of the report, about the effec-
tiveness of your work, and its usefulness to yourself and oth-
ers.
320 Project
26
Note the following in more detail:
a. TITLE PAGE. The title page must follow the layout below.
• title
• author
• date
• supervisor (if none, state ‘None’).
And contain the following text:
‘Submitted as part of the requirements for the award of the De-
gree in <your degree name> of the University of London.’
<your degree name> is the programme for which you are registered,
namely one of -
- Computing and Information Systems
- Creative Computing
- Computing with Law
b. CONTENTS. All reports must have a contents page that indexes all
sections and appendices in the report with both their section reference
and physical page number. [So the pages must be numbered through-
out].
c. SUMMARY. This can also be denoted as an ABSTRACT. All re-
ports must have, as the first section, a project summary or abstract.
This is not an introduction. It extracts the key findings from your
work, usually concentrating on the important results you have
achieved. The summary or abstract is the last thing to write. Only
when everything is finished do you know what has to be summarised.
d. OBJECTIVES. All reports must include a precise statement of objec-
tives. Often there is a high level statement of purpose, followed by a
detailed specification of the deliverable(s) you will produce to
achieve the purpose(s).
The original purpose for doing the work needs to be included in the
objectives, as does any deviation from the pre-specified objectives
within the final report.
e. METHODS. All reports must include the methods used, and discus-
sion of how each technique was used, for what purpose and with what
effect. Vague statements such as ‘I went to the library’ or ‘I used on-
line information sources’ are totally inadequate. Everything you do
should be documented so that someone can repeat your work.
Examples
If interviews have been conducted they must be accompanied by in-
terview reports (as Appendices) and you should make clear the pur-
pose of the interview, how it was planned and structured. There
would normally be a document analysing any set of interviews, which
would indicate the issues raised and where or to whom they related.
This analysis would be another Appendix.
Library and on line searches should be documented by defining your
objectives precisely (what you were looking for), the strategy (what
you searched or intended to search), your findings (what you found,
what you did not find, where you searched in vain), and conclusions
about the state of the topic from the results of the search. This is cov-
ered in more detail in Chapter 3.
Chapter 6: Reporting your Project work
27
Design and analysis techniques applied to situations where there are
decisions to be made as to the approach taken, or relating the final
outcome, should be reported as such.
In many cases you will want to describe the alternative outcomes,
explaining how they are different and the reasons for choosing one in
preference to the other. In some cases the choices, because they have
to be worked through and evaluated, will be the major work of the
Project.
Where you need to apply specialist techniques you should investigate
the subject in your library as well as seeking expert guidance, ini-
tially, from your supervisor (if you have one).
Examples where unforeseen problems often occur are in the use of
statistics, in benchmarking and other performance tests and in survey
methodology.
f. RESULTS. All Projects produce results. Examples of results include
lists, tables, other reports, and formal experimental results. These
results must be clearly identified and presented as such. All results
obtained should refer clearly to the methods used to obtain them. If
the results are less reliable or useful than you expected, the shortcom-
ings must be clearly stated.
g. DISCUSSION. Discussion of your results and conclusions drawn
from them must be clearly identified in separate sections from the re-
sults.
h. CONCLUSION. In the conclusion you draw together all the points
made earlier, both looking back to the objectives set at the outset and
what has actually been achieved; as well as looking to the future by
specifying the work that could be done next.
i. TECHNICAL DETAIL. As technical material is frequently dry and
extensive it is best moved out of the main body and treated as a refer-
ence source by citing it where necessary in the main body of the re-
port. The main body should read easily from beginning to end.
An outside reader is not always interested in academic aspects such as
the choice of methodology, the difficulties encountered, etc. The Ex-
aminers are interested in such matters and they must be described.
j. APPENDICES. Appendices must be placed after the main body of
the report but before the Bibliography. Appendices need citations as
well as the main body of the report. The report itself must cross-
reference the appendices where necessary. Every Appendix has a
clearly-defined purpose and must be cross-referenced somewhere.
k. DOCUMENTATION STANDARDS. The correct documentation for
any formal analysis and/or design methods used during your Project
must be adhered to in the final report. Consult your supervisor, if you
have one, about documentation and quality standards. For example,
for software read Dawson (2000:137−140).
In many cases you will be using established standards and will cite
the source of these standards in your report. Any variation from the
standards will need to be defined, justified and its implications dis-
cussed. Take special care to ensure that you do this work accurately.
320 Project
28
l. REFERENCES. This section must be a list of references consulted
with full attribution and the text must contain full cross-referencing.
Note: all Appendices require citations where necessary. This refer-
ence list when done well is an important deliverable of the Project. It
should contain only items that are cited in the text and each citation
must have a corresponding entry in the reference list. Citations with-
out a reference list entry and uncited reference list items constitute a
grave defect.
m. EVALUATION. The report must finish with an evaluation. This is
your assessment of the quality of your own work. It is not an opportu-
nity for self-justification or the place to make excuses or to make your
conclusions.
Explain how well your objectives have been achieved, what you
would now do differently, where things worked well and where they
did not, and what you have learned on the way. This section comes
after the Bibliography.
n. COPYRIGHT. Copyrighted material must not be included without
the written permission of the copyright holder.
Do not include sales literature, newspaper articles or downloaded
web documents.
Cite all sources including ephemeral items (such as sales literature) in
the same way as any other.
o. Always remember that you are presenting your own work and your
own ideas. Do not copy work from any other source (whether pub-
lished conventionally or electronically). Paraphrasing is treated as
copying − just changing the words does not make a big difference.
p. Lastly, as general principles:
Try to put yourself in the place of the reader − in this case of an in-
formed reader, who is well-informed in your professional field.
Do not write a textbook. There are plenty of these around already.
Do not waste the reader’s time on general introductory materials.
Give the citations only. The reader does not need an introduction but
may need to refer to sources in the subject.
Do make sure that you carefully define the technical terms used again
giving relevant citations. A fold-out Glossary is sometimes useful.
6.3. Citing your references
The purpose of referencing your work is to enable the reader to trace the sources
that have influenced your ideas and work, both for fuller detail and for more detailed
comparison.
All items referred to in your research must be included in a reference list and no
items in the reference list must be referred to (see 6.1.l above). Dawson
(2000:130−137) has a useful discussion of alternative styles for listing and citation,
and on the avoidance of plagiarism. The essential point here is that you must use a
standard style and use it consistently. One approach is that this list should be in al-
phabetical order of author and numbered. For this reason although reference infor-
mation must be collected from the outset of any Project it is the last thing to finish.
The converse is applicable. Something included in the Bibliography must be refer-
enced from the text.
Chapter 6: Reporting your Project work
29
Less usually you may find that certain works have influenced your thinking a great
deal but are not referred to in the text. These works should be listed in a separate
Bibliography. Nevertheless it is very unusual for something to be important and not
referred to directly.
Each Project must include a separate section for references. All sources should be
referenced, including sales literature consulted and technical manuals, other projects
and other work you may have done.
The general format for reference list entries is given below. See ISO690 (2002)
Articles in journals or Serial publications
Author Give the surname first followed by initials or the full
name if it adds to clarity. When there are two au-
thors, both must be given. When there are three or
more, the first name only is sufficient followed by
‘and others’.
When there are no authors, often the name of the
issuing department (e.g. a government body) or a
company can be given instead. A few things may
need to be classified as anonymous.
Title: in full With only the initial letter and proper nouns in capi-
tals. If the original is in a language other than English
this should be identified or the title given in the
original language.
Name of journal There are internationally acceptable title abbrevia-
tions that are to be used. Do not make up your own
abbreviations.
Journal reference Volume number, part or month, year, page range.
The part number refers to the issue, so the February
issue is Part 2 for a monthly publication. Unpub-
lished works or private communications should be
similarly referenced and their status indicated.
Examples
Hull M.E.C. and O’ Donoghue P.G.O., ‘Family relationships between requirements
and design specification methods’. Computer Journal, 36(2), 153−168
(1993).
Lee A.S., ‘A scientific methodology for MIS case studies’. MIS Quarterly, 13,
33−50 (1989).
Wiseman C. and MacMillan I.C., ‘Creating competitive weapons from information
systems’. Journal of Business Strategy, 5(2), 42−49 (1982).
Books
Author As for journals. However, if you are referencing a part of a
publication you need first to give the author’s title of the part
concerned then ‘in ...’ followed by the author(s), title of the
whole work, edition.
Title As for journals.
Publisher The full name and place of publication (usually the city); in
America this can include the state.
Date of publication The year.
320 Project
30
Location The page range: the page or pages that are specifically ref-
erenced.
Note: different references to the same publication will gen-
erally require separate entries in the Bibliography.
Examples
Honeywell: COBOL reference manual, DD25, D8 D9, (Honeywell Information
Systems: New York, 1975).
Microsoft, Excel: Function Reference (AB26298-0392), 464, (Microsoft Corpora-
tion: Washington, 1992).
Naughton M., Wisdom C., Hall N.: Viewdata − The Business Applications, 91−93,
(Communications Educational Services: London, 1986).
Electronic sources
Referencing these is covered by the standard ISO 690-2 (2002). Some examples are
given below but if you have emerging issues check the following web site:
http://www.collectionscanada.gc.ca/electroniccollection/003008-400-e.html
This has examples covering a range of source types.
Author As for journals (normally present).
Title As for journals (if present), as at top of text.
Date of publication The date given in the web page.
URL The full URL (the uniform resource locator − the web ad-
dress).
Date of citation Date when item seen, in square brackets.
Examples
Beckleheimer, Jeff, ‘How do you cite URL’s in a bibliography?’ 26 August 1994
URL:http://www.nrlssc.navy.mil/meta/bibliography/html
[cited 21/12/2004]
Arnzen, Michael A., ‘Cyber citation: documenting internet sources presents some
thorny problems’, Internet world September 1996; 7(9):72−74
URL: http://www.internetworld.com/1996/09/cybercitations.html
[cited 21/12/2004]
6.4. Referencing (citing) the reference list
There are several possible standards for referencing or citing the reference list. The
important point is to be consistent, as if you vary or mix standards it will make iden-
tification of references more difficult for the reader, will adversely affect your pres-
entation (and marks for it) and make it harder for the Examiners to view your report
as a consistent, coherent source.
Two possible standards are Harvard (used here) and Vancouver (see Dawson (2000:
131−134). In Harvard, the author name(s) and publication year are used as identifi-
cation. In Vancouver, when you refer to an item insert the reference number (the se-
rial number of the alphabetical bibliography listing) in brackets, in the main text.
If you need to refer to two sections of the same publication in the same report you
need not repeat all the details in the reference list, just those details that are differ-
ent, usually the page reference but possibly the volume number.
Chapter 6: Reporting your Project work
31
Remember you do not repeat previously published information merely to repeat
background material − the citation is sufficient. Short quotations of text are permit-
ted in quotation marks if correctly cited. Do not copy figures, diagrams or tables
without permission.
If you find you are summarising or paraphrasing other work you are heading for
failure. Cut out this material and include the relevant citation only. Where you wish
to make a comparison between alternative views or to make a critical judgement
then you need to explain your sources. The distinction is that in the second case it is
your views you are presenting, not just discussing and justifying those of someone
else.
You will also find helpful the distinction between external references or citations,
which are to previously published work, and internal references (that is, cross-
references, see Section 6.5 below), which are to other parts of your work.
6.5. Referencing other parts of your report −−−−
cross-referencing
The term ‘cross-reference’ is defined as ‘a reference within a text to another part of
the text’ (Collins English Dictionary, 1994). The term was mentioned above in Sec-
tion 6.3. Stating that the term was mentioned in Section 6.4 is a cross-reference to
that section, while the citation of the definition of the term includes a reference (to a
text outside this guide). The statement ‘Collins English Dictionary is listed in the
References section of this guide’ is a cross-reference.
When you produce your report you will find that you are the expert in the detail of
your work. To communicate successfully you often need to reference other parts of
your report. Use the section numbers in the report to direct the reader and to rein-
force connections in your work. Typical uses are:
• to direct the reader to further detail in Appendices
• to connect objectives, methods and results
• to direct the reader in discussion to the source of an issue where the material is in
the results or Appendices
• in addition, to make a report more concise by avoiding repetition of material al-
ready given elsewhere.
Think of these references as signposts. Use them to tell the reader where you are go-
ing, to remind the reader where you have been and to indicate interesting areas of
detail not being fully considered in your text.
Correct use of cross-referencing helps to make a report more cogent and coherent.
Poor cross-referencing contributes to poor readability and poor presentation of ma-
terial and, regrettably, is a common fault in undergraduate Project reports.
6.6. Quoting, summarising, avoiding plagiarism
An area where many students are uncertain is in how to lay out quotations and how
to avoid apparent plagiarism. As a simple example, reference is made to material in
Section 1.2. of this guide.
You might write:
‘There are many ways to think of what a project is for. One is as follows:
The project provides experience in both the standards required for an academic
piece of work and in carrying out original work.
Another notion of its purpose is....’
This is plagiarism as you have not distinguished your own text from the text you
have copied and you have not referenced the copied text.
320 Project
32
On the other hand, you could write:-
‘There are many ways to think of what a project is for. One is given in Brownrigg
(2009: 3).
“The project provides experience in both the standards required
for an academic piece of work and in carrying out original work.”
Another notion of its purpose is ... ’
{and in your references, e.g.}
Brownrigg, D.R.K. ‘Project Guide for Students’,
University of London, 2009.
Now you have identified the exact text you are quoting and its source. This is good
practice.
Another area to be careful of is paraphrasing. If it is really relevant to paraphrase
(rather than quoting or giving a reference) you might write:
‘...
There are many ways to think of what a project is for. Brownrigg (2009) writes
of the provision of experience in work of academic standard and of originality
as being important.
This is only the view of Brownrigg. The issue of depth of background reading is
also significant.
...’
This is sound practice.
One common fault is not to show where the paraphrase ends. For instance, if the sen-
tence: ‘This is only the view of Brownrigg’ is omitted, then the reader has no clue as
to where your ideas start and you may get no credit for them.
Also, a serious issue arises if the example above is replaced by a paraphrase without
attribution, as in:
‘...
There are many ways to think of what a project is for including the provision of
experience in standards needed for an academic work and in executing original
work as both being important.
The issue of depth of background reading is also important.
...’
Now plagiarism becomes an issue as a close paraphrase has been given without ac-
knowledging the source.
For additional advice, see Dawson (2000: 131−134).
Chapter 6: Reporting your Project work
33
6.7. Faults in reports
This section records some of the problems often found in reports − the points have
been mentioned before so this is a partial checklist.
Symptom Cure
Deliverables by
magic
On opening a report the
immediate impression is
of a large volume of
code or analysis/design
documentation with no
idea of its source.
Explain the methods by which
the work was produced; ex-
plain design decisions; in-
clude a road map to guide the
reader.
Deliverables of un-
known origin
The work seems to be
of good quality but
seems too extensive to
have been done as a
Project.
If work existed before the
start of the Project define
what existed, its status and
who was responsible for its
production.
Deliverables of un-
known quality
The work appears
sound but there is no
evidence of its validity.
Include test results (summa-
rised), relevant reports of
meetings, walkthroughs, in-
spections and workshops,
with a commentary on their
relevance.
Blind assertions of
fact
The assertion of facts,
often as a list (e.g. the
critical success factors
are…).
Everything in your report has
either an external source or is
a result of your work. Either
way make the source clear.
Only repeat an external
source list if you intend to
discuss every point.
Unsourced complex
diagrams
A diagram is supplied
without a source.
Give the source. If you have
adapted several sources make
clear the contribution of each.

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The Preliminary Project Report

  • 1. 320 Project 24 6. Reporting your Project work For additional advice, see Dawson [1, Chapter 6] for example. However, any spe- cific directions in this guide, such as on the format of the report, should take prece- dence over suggestions you may find elsewhere, unless you provide explicit justifi- cation in terms of the nature of your own Project work. 6.1. The Preliminary Project Report The Preliminary Project Report (PPR) is required in the session 2010/11 and there- after. The number of words in the PPR, excepting the title page and the Appendices, should be between 2,000 and 4,000. What you write should be clearly linked to the PDF and refer to it as and when appropriate. The PPR is much shorter than the Pro- ject Report and its reporting requirements lighter. The PPR is essentially a milestone for provision of a dated summary of progress and plans. The PPR serves several purposes, including: - providing an additional motivation for an early start on the Project, since the PPR must achieve a pass mark as part of the requirements for passing the Project unit, and this also means the submission occurs before the deadline for examination en- tries - helping set some useful targets for delivery of intermediate results and their documentation - forming one of the bases for a mid-session review of progress on the Project; the specified structure aids coherent and consistent review, especially where done in conjunction with a supervisor. 6.1.1. The Format of the Preliminary Project Report The PPR must adhere to the following structure: - Title page Giving the title, student name, date, supervisor name, address, University of London student registration number. Introduction A brief statement of how you chose your Project, whether or not it is work-related, which units from your degree programme are relevant to your Project work, and whether or not you have a su- pervisor. Terms of ref- erence Stating what questions you set out to answer, the deliverables you were going to submit, and the justification for the work you have done. These should relate to your PDF. Progress to date Your findings, analyses, results of calculations and experiments up to this point. Planned work Where the problem is now and what should be done next. Appendices Appendices should be cross-referenced from the main text as rele- vant. No Appendix should be present unless cross-referenced from the main text. The following should be provided as appendices: • A copy of your Project Description Form, following the struc- ture specified in this subject guide and of NO MORE THAN two pages in extent. • Any permission letters that give provenance for a work-based Project, or for access to specific organisations or materials.
  • 2. Chapter 6: Reporting your Project work 25 Reference list A numbered list in alphabetical order by author of those items referred to (by their reference number) in the text. This list will generally be much shorter than that for the (later and much larger) Project Report. 6.2. Format of the Project Report The Project Report is the main deliverable for your Project work. Any other deliver- ables, such as source software, executables or media results in electronic form (disc, flash memory, etc) that form part of your submission must be included with the printed Project report. All Project Reports should adhere to this structure: Title page Giving the title, student name, date, supervisor name, address, University of London student registration number. Contents page Giving the section structure and page numbers. Summary A one page summary of your work that helps people to decide whether to read it and gives an outline of important features for those who do not. Terms of ref- erence Stating what questions you set out to answer, the deliverables you were going to submit, and the justification for the work you have done. Methods The methods chosen, their justification and the outcome. [How you did it] Will include some or all of the literature survey and analysis that informs and justifies the choice of approach to answering your question or solving your stated problem. Results Your findings, analyses, results of calculations and experi- ments. If your Project is of the kind based on analysis of the literature, and possibly other sources, this analysis will pro- vide results. However this form of Project is difficult to do well except with great length and depth of experience. Discussion What your results mean and how they can be interpreted point- ing out strengths and weaknesses of the results. Conclusion Where the problem is now, what you have done and what should be done next. Appendices Detailed technical material is often best presented in an Ap- pendix so the main report can be read without a break. Appen- dices should be cross-referenced from the main text as rele- vant. No Appendix should be present unless cross-referenced from the main text. • Include a copy of your Project Description Form as an ap- pendix. • Include any permission letters that give provenance for a work-based Project, or for access to specific organisations or materials. Bibliography A numbered list in alphabetical order by author of those items referred to (by their reference number) in the text. Evaluation A personal statement, not part of the report, about the effec- tiveness of your work, and its usefulness to yourself and oth- ers.
  • 3. 320 Project 26 Note the following in more detail: a. TITLE PAGE. The title page must follow the layout below. • title • author • date • supervisor (if none, state ‘None’). And contain the following text: ‘Submitted as part of the requirements for the award of the De- gree in <your degree name> of the University of London.’ <your degree name> is the programme for which you are registered, namely one of - - Computing and Information Systems - Creative Computing - Computing with Law b. CONTENTS. All reports must have a contents page that indexes all sections and appendices in the report with both their section reference and physical page number. [So the pages must be numbered through- out]. c. SUMMARY. This can also be denoted as an ABSTRACT. All re- ports must have, as the first section, a project summary or abstract. This is not an introduction. It extracts the key findings from your work, usually concentrating on the important results you have achieved. The summary or abstract is the last thing to write. Only when everything is finished do you know what has to be summarised. d. OBJECTIVES. All reports must include a precise statement of objec- tives. Often there is a high level statement of purpose, followed by a detailed specification of the deliverable(s) you will produce to achieve the purpose(s). The original purpose for doing the work needs to be included in the objectives, as does any deviation from the pre-specified objectives within the final report. e. METHODS. All reports must include the methods used, and discus- sion of how each technique was used, for what purpose and with what effect. Vague statements such as ‘I went to the library’ or ‘I used on- line information sources’ are totally inadequate. Everything you do should be documented so that someone can repeat your work. Examples If interviews have been conducted they must be accompanied by in- terview reports (as Appendices) and you should make clear the pur- pose of the interview, how it was planned and structured. There would normally be a document analysing any set of interviews, which would indicate the issues raised and where or to whom they related. This analysis would be another Appendix. Library and on line searches should be documented by defining your objectives precisely (what you were looking for), the strategy (what you searched or intended to search), your findings (what you found, what you did not find, where you searched in vain), and conclusions about the state of the topic from the results of the search. This is cov- ered in more detail in Chapter 3.
  • 4. Chapter 6: Reporting your Project work 27 Design and analysis techniques applied to situations where there are decisions to be made as to the approach taken, or relating the final outcome, should be reported as such. In many cases you will want to describe the alternative outcomes, explaining how they are different and the reasons for choosing one in preference to the other. In some cases the choices, because they have to be worked through and evaluated, will be the major work of the Project. Where you need to apply specialist techniques you should investigate the subject in your library as well as seeking expert guidance, ini- tially, from your supervisor (if you have one). Examples where unforeseen problems often occur are in the use of statistics, in benchmarking and other performance tests and in survey methodology. f. RESULTS. All Projects produce results. Examples of results include lists, tables, other reports, and formal experimental results. These results must be clearly identified and presented as such. All results obtained should refer clearly to the methods used to obtain them. If the results are less reliable or useful than you expected, the shortcom- ings must be clearly stated. g. DISCUSSION. Discussion of your results and conclusions drawn from them must be clearly identified in separate sections from the re- sults. h. CONCLUSION. In the conclusion you draw together all the points made earlier, both looking back to the objectives set at the outset and what has actually been achieved; as well as looking to the future by specifying the work that could be done next. i. TECHNICAL DETAIL. As technical material is frequently dry and extensive it is best moved out of the main body and treated as a refer- ence source by citing it where necessary in the main body of the re- port. The main body should read easily from beginning to end. An outside reader is not always interested in academic aspects such as the choice of methodology, the difficulties encountered, etc. The Ex- aminers are interested in such matters and they must be described. j. APPENDICES. Appendices must be placed after the main body of the report but before the Bibliography. Appendices need citations as well as the main body of the report. The report itself must cross- reference the appendices where necessary. Every Appendix has a clearly-defined purpose and must be cross-referenced somewhere. k. DOCUMENTATION STANDARDS. The correct documentation for any formal analysis and/or design methods used during your Project must be adhered to in the final report. Consult your supervisor, if you have one, about documentation and quality standards. For example, for software read Dawson (2000:137−140). In many cases you will be using established standards and will cite the source of these standards in your report. Any variation from the standards will need to be defined, justified and its implications dis- cussed. Take special care to ensure that you do this work accurately.
  • 5. 320 Project 28 l. REFERENCES. This section must be a list of references consulted with full attribution and the text must contain full cross-referencing. Note: all Appendices require citations where necessary. This refer- ence list when done well is an important deliverable of the Project. It should contain only items that are cited in the text and each citation must have a corresponding entry in the reference list. Citations with- out a reference list entry and uncited reference list items constitute a grave defect. m. EVALUATION. The report must finish with an evaluation. This is your assessment of the quality of your own work. It is not an opportu- nity for self-justification or the place to make excuses or to make your conclusions. Explain how well your objectives have been achieved, what you would now do differently, where things worked well and where they did not, and what you have learned on the way. This section comes after the Bibliography. n. COPYRIGHT. Copyrighted material must not be included without the written permission of the copyright holder. Do not include sales literature, newspaper articles or downloaded web documents. Cite all sources including ephemeral items (such as sales literature) in the same way as any other. o. Always remember that you are presenting your own work and your own ideas. Do not copy work from any other source (whether pub- lished conventionally or electronically). Paraphrasing is treated as copying − just changing the words does not make a big difference. p. Lastly, as general principles: Try to put yourself in the place of the reader − in this case of an in- formed reader, who is well-informed in your professional field. Do not write a textbook. There are plenty of these around already. Do not waste the reader’s time on general introductory materials. Give the citations only. The reader does not need an introduction but may need to refer to sources in the subject. Do make sure that you carefully define the technical terms used again giving relevant citations. A fold-out Glossary is sometimes useful. 6.3. Citing your references The purpose of referencing your work is to enable the reader to trace the sources that have influenced your ideas and work, both for fuller detail and for more detailed comparison. All items referred to in your research must be included in a reference list and no items in the reference list must be referred to (see 6.1.l above). Dawson (2000:130−137) has a useful discussion of alternative styles for listing and citation, and on the avoidance of plagiarism. The essential point here is that you must use a standard style and use it consistently. One approach is that this list should be in al- phabetical order of author and numbered. For this reason although reference infor- mation must be collected from the outset of any Project it is the last thing to finish. The converse is applicable. Something included in the Bibliography must be refer- enced from the text.
  • 6. Chapter 6: Reporting your Project work 29 Less usually you may find that certain works have influenced your thinking a great deal but are not referred to in the text. These works should be listed in a separate Bibliography. Nevertheless it is very unusual for something to be important and not referred to directly. Each Project must include a separate section for references. All sources should be referenced, including sales literature consulted and technical manuals, other projects and other work you may have done. The general format for reference list entries is given below. See ISO690 (2002) Articles in journals or Serial publications Author Give the surname first followed by initials or the full name if it adds to clarity. When there are two au- thors, both must be given. When there are three or more, the first name only is sufficient followed by ‘and others’. When there are no authors, often the name of the issuing department (e.g. a government body) or a company can be given instead. A few things may need to be classified as anonymous. Title: in full With only the initial letter and proper nouns in capi- tals. If the original is in a language other than English this should be identified or the title given in the original language. Name of journal There are internationally acceptable title abbrevia- tions that are to be used. Do not make up your own abbreviations. Journal reference Volume number, part or month, year, page range. The part number refers to the issue, so the February issue is Part 2 for a monthly publication. Unpub- lished works or private communications should be similarly referenced and their status indicated. Examples Hull M.E.C. and O’ Donoghue P.G.O., ‘Family relationships between requirements and design specification methods’. Computer Journal, 36(2), 153−168 (1993). Lee A.S., ‘A scientific methodology for MIS case studies’. MIS Quarterly, 13, 33−50 (1989). Wiseman C. and MacMillan I.C., ‘Creating competitive weapons from information systems’. Journal of Business Strategy, 5(2), 42−49 (1982). Books Author As for journals. However, if you are referencing a part of a publication you need first to give the author’s title of the part concerned then ‘in ...’ followed by the author(s), title of the whole work, edition. Title As for journals. Publisher The full name and place of publication (usually the city); in America this can include the state. Date of publication The year.
  • 7. 320 Project 30 Location The page range: the page or pages that are specifically ref- erenced. Note: different references to the same publication will gen- erally require separate entries in the Bibliography. Examples Honeywell: COBOL reference manual, DD25, D8 D9, (Honeywell Information Systems: New York, 1975). Microsoft, Excel: Function Reference (AB26298-0392), 464, (Microsoft Corpora- tion: Washington, 1992). Naughton M., Wisdom C., Hall N.: Viewdata − The Business Applications, 91−93, (Communications Educational Services: London, 1986). Electronic sources Referencing these is covered by the standard ISO 690-2 (2002). Some examples are given below but if you have emerging issues check the following web site: http://www.collectionscanada.gc.ca/electroniccollection/003008-400-e.html This has examples covering a range of source types. Author As for journals (normally present). Title As for journals (if present), as at top of text. Date of publication The date given in the web page. URL The full URL (the uniform resource locator − the web ad- dress). Date of citation Date when item seen, in square brackets. Examples Beckleheimer, Jeff, ‘How do you cite URL’s in a bibliography?’ 26 August 1994 URL:http://www.nrlssc.navy.mil/meta/bibliography/html [cited 21/12/2004] Arnzen, Michael A., ‘Cyber citation: documenting internet sources presents some thorny problems’, Internet world September 1996; 7(9):72−74 URL: http://www.internetworld.com/1996/09/cybercitations.html [cited 21/12/2004] 6.4. Referencing (citing) the reference list There are several possible standards for referencing or citing the reference list. The important point is to be consistent, as if you vary or mix standards it will make iden- tification of references more difficult for the reader, will adversely affect your pres- entation (and marks for it) and make it harder for the Examiners to view your report as a consistent, coherent source. Two possible standards are Harvard (used here) and Vancouver (see Dawson (2000: 131−134). In Harvard, the author name(s) and publication year are used as identifi- cation. In Vancouver, when you refer to an item insert the reference number (the se- rial number of the alphabetical bibliography listing) in brackets, in the main text. If you need to refer to two sections of the same publication in the same report you need not repeat all the details in the reference list, just those details that are differ- ent, usually the page reference but possibly the volume number.
  • 8. Chapter 6: Reporting your Project work 31 Remember you do not repeat previously published information merely to repeat background material − the citation is sufficient. Short quotations of text are permit- ted in quotation marks if correctly cited. Do not copy figures, diagrams or tables without permission. If you find you are summarising or paraphrasing other work you are heading for failure. Cut out this material and include the relevant citation only. Where you wish to make a comparison between alternative views or to make a critical judgement then you need to explain your sources. The distinction is that in the second case it is your views you are presenting, not just discussing and justifying those of someone else. You will also find helpful the distinction between external references or citations, which are to previously published work, and internal references (that is, cross- references, see Section 6.5 below), which are to other parts of your work. 6.5. Referencing other parts of your report −−−− cross-referencing The term ‘cross-reference’ is defined as ‘a reference within a text to another part of the text’ (Collins English Dictionary, 1994). The term was mentioned above in Sec- tion 6.3. Stating that the term was mentioned in Section 6.4 is a cross-reference to that section, while the citation of the definition of the term includes a reference (to a text outside this guide). The statement ‘Collins English Dictionary is listed in the References section of this guide’ is a cross-reference. When you produce your report you will find that you are the expert in the detail of your work. To communicate successfully you often need to reference other parts of your report. Use the section numbers in the report to direct the reader and to rein- force connections in your work. Typical uses are: • to direct the reader to further detail in Appendices • to connect objectives, methods and results • to direct the reader in discussion to the source of an issue where the material is in the results or Appendices • in addition, to make a report more concise by avoiding repetition of material al- ready given elsewhere. Think of these references as signposts. Use them to tell the reader where you are go- ing, to remind the reader where you have been and to indicate interesting areas of detail not being fully considered in your text. Correct use of cross-referencing helps to make a report more cogent and coherent. Poor cross-referencing contributes to poor readability and poor presentation of ma- terial and, regrettably, is a common fault in undergraduate Project reports. 6.6. Quoting, summarising, avoiding plagiarism An area where many students are uncertain is in how to lay out quotations and how to avoid apparent plagiarism. As a simple example, reference is made to material in Section 1.2. of this guide. You might write: ‘There are many ways to think of what a project is for. One is as follows: The project provides experience in both the standards required for an academic piece of work and in carrying out original work. Another notion of its purpose is....’ This is plagiarism as you have not distinguished your own text from the text you have copied and you have not referenced the copied text.
  • 9. 320 Project 32 On the other hand, you could write:- ‘There are many ways to think of what a project is for. One is given in Brownrigg (2009: 3). “The project provides experience in both the standards required for an academic piece of work and in carrying out original work.” Another notion of its purpose is ... ’ {and in your references, e.g.} Brownrigg, D.R.K. ‘Project Guide for Students’, University of London, 2009. Now you have identified the exact text you are quoting and its source. This is good practice. Another area to be careful of is paraphrasing. If it is really relevant to paraphrase (rather than quoting or giving a reference) you might write: ‘... There are many ways to think of what a project is for. Brownrigg (2009) writes of the provision of experience in work of academic standard and of originality as being important. This is only the view of Brownrigg. The issue of depth of background reading is also significant. ...’ This is sound practice. One common fault is not to show where the paraphrase ends. For instance, if the sen- tence: ‘This is only the view of Brownrigg’ is omitted, then the reader has no clue as to where your ideas start and you may get no credit for them. Also, a serious issue arises if the example above is replaced by a paraphrase without attribution, as in: ‘... There are many ways to think of what a project is for including the provision of experience in standards needed for an academic work and in executing original work as both being important. The issue of depth of background reading is also important. ...’ Now plagiarism becomes an issue as a close paraphrase has been given without ac- knowledging the source. For additional advice, see Dawson (2000: 131−134).
  • 10. Chapter 6: Reporting your Project work 33 6.7. Faults in reports This section records some of the problems often found in reports − the points have been mentioned before so this is a partial checklist. Symptom Cure Deliverables by magic On opening a report the immediate impression is of a large volume of code or analysis/design documentation with no idea of its source. Explain the methods by which the work was produced; ex- plain design decisions; in- clude a road map to guide the reader. Deliverables of un- known origin The work seems to be of good quality but seems too extensive to have been done as a Project. If work existed before the start of the Project define what existed, its status and who was responsible for its production. Deliverables of un- known quality The work appears sound but there is no evidence of its validity. Include test results (summa- rised), relevant reports of meetings, walkthroughs, in- spections and workshops, with a commentary on their relevance. Blind assertions of fact The assertion of facts, often as a list (e.g. the critical success factors are…). Everything in your report has either an external source or is a result of your work. Either way make the source clear. Only repeat an external source list if you intend to discuss every point. Unsourced complex diagrams A diagram is supplied without a source. Give the source. If you have adapted several sources make clear the contribution of each.