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320 Project




              6.    Reporting your Project work
                     For additional advice, see Dawson [1, Chapter 6] for example. However, any spe-
                     cific directions in this guide, such as on the format of the report, should take prece-
                     dence over suggestions you may find elsewhere, unless you provide explicit justifi-
                     cation in terms of the nature of your own Project work.

                   6.1. The Preliminary Project Report
                     The Preliminary Project Report (PPR) is required in the session 2010/11 and there-
                     after.
                     The number of words in the PPR, excepting the title page and the Appendices,
                     should be between 2,000 and 4,000. What you write should be clearly linked to the
                     PDF and refer to it as and when appropriate. The PPR is much shorter than the Pro-
                     ject Report and its reporting requirements lighter. The PPR is essentially a milestone
                     for provision of a dated summary of progress and plans.
                     The PPR serves several purposes, including:
                     - providing an additional motivation for an early start on the Project, since the PPR
                       must achieve a pass mark as part of the requirements for passing the Project unit,
                       and this also means the submission occurs before the deadline for examination en-
                       tries
                     - helping set some useful targets for delivery of intermediate results and their
                       documentation
                     - forming one of the bases for a mid-session review of progress on the Project; the
                       specified structure aids coherent and consistent review, especially where done in
                       conjunction with a supervisor.


                     6.1.1. The Format of the Preliminary Project Report
                     The PPR must adhere to the following structure: -
                     Title page         Giving the title, student name, date, supervisor name, address,
                                        University of London student registration number.
                     Introduction      A brief statement of how you chose your Project, whether or not it
                                       is work-related, which units from your degree programme are
                                       relevant to your Project work, and whether or not you have a su-
                                       pervisor.
                     Terms of ref-     Stating what questions you set out to answer, the deliverables you
                     erence            were going to submit, and the justification for the work you have
                                       done. These should relate to your PDF.
                     Progress to date Your findings, analyses, results of calculations and experiments up
                                      to this point.
                     Planned work       Where the problem is now and what should be done next.
                     Appendices         Appendices should be cross-referenced from the main text as rele-
                                        vant. No Appendix should be present unless cross-referenced from
                                        the main text.
                                        The following should be provided as appendices:
                                        • A copy of your Project Description Form, following the struc-
                                        ture specified in this subject guide and of NO MORE THAN two
                                        pages in extent.
                                        • Any permission letters that give provenance for a work-based
                                        Project, or for access to specific organisations or materials.




                                                 24
Chapter 6: Reporting your Project work



  Reference list    A numbered list in alphabetical order by author of those items
                    referred to (by their reference number) in the text. This list will
                    generally be much shorter than that for the (later and much larger)
                    Project Report.




6.2. Format of the Project Report
  The Project Report is the main deliverable for your Project work. Any other deliver-
  ables, such as source software, executables or media results in electronic form (disc,
  flash memory, etc) that form part of your submission must be included with the
  printed Project report. All Project Reports should adhere to this structure:
  Title page        Giving the title, student name, date, supervisor name, address,
                    University of London student registration number.
  Contents page     Giving the section structure and page numbers.
  Summary           A one page summary of your work that helps people to decide
                    whether to read it and gives an outline of important features
                    for those who do not.
  Terms of ref-     Stating what questions you set out to answer, the deliverables
  erence            you were going to submit, and the justification for the work
                    you have done.
  Methods           The methods chosen, their justification and the outcome.
                    [How you did it]
                    Will include some or all of the literature survey and analysis
                    that informs and justifies the choice of approach to answering
                    your question or solving your stated problem.
  Results           Your findings, analyses, results of calculations and experi-
                    ments. If your Project is of the kind based on analysis of the
                    literature, and possibly other sources, this analysis will pro-
                    vide results. However this form of Project is difficult to do
                    well except with great length and depth of experience.
  Discussion        What your results mean and how they can be interpreted point-
                    ing out strengths and weaknesses of the results.
  Conclusion        Where the problem is now, what you have done and what
                    should be done next.
  Appendices        Detailed technical material is often best presented in an Ap-
                    pendix so the main report can be read without a break. Appen-
                    dices should be cross-referenced from the main text as rele-
                    vant. No Appendix should be present unless cross-referenced
                    from the main text.
                    • Include a copy of your Project Description Form as an ap-
                      pendix.
                    • Include any permission letters that give provenance for a
                      work-based Project, or for access to specific organisations
                      or materials.
  Bibliography      A numbered list in alphabetical order by author of those items
                    referred to (by their reference number) in the text.
  Evaluation        A personal statement, not part of the report, about the effec-
                    tiveness of your work, and its usefulness to yourself and oth-
                    ers.




                             25
320 Project


              Note the following in more detail:
               a.       TITLE PAGE. The title page must follow the layout below.
                                              •    title
                                              •    author
                                              •    date
                                              •    supervisor (if none, state ‘None’).
                        And contain the following text:
                        ‘Submitted as part of the requirements for the award of the De-
                        gree in <your degree name> of the University of London.’
                        <your degree name> is the programme for which you are registered,
                        namely one of -
                        - Computing and Information Systems
                        - Creative Computing
                        - Computing with Law
               b.       CONTENTS. All reports must have a contents page that indexes all
                        sections and appendices in the report with both their section reference
                        and physical page number. [So the pages must be numbered through-
                        out].
               c.       SUMMARY. This can also be denoted as an ABSTRACT. All re-
                        ports must have, as the first section, a project summary or abstract.
                        This is not an introduction. It extracts the key findings from your
                        work, usually concentrating on the important results you have
                        achieved. The summary or abstract is the last thing to write. Only
                        when everything is finished do you know what has to be summarised.
               d.       OBJECTIVES. All reports must include a precise statement of objec-
                        tives. Often there is a high level statement of purpose, followed by a
                        detailed specification of the deliverable(s) you will produce to
                        achieve the purpose(s).
                        The original purpose for doing the work needs to be included in the
                        objectives, as does any deviation from the pre-specified objectives
                        within the final report.
               e.       METHODS. All reports must include the methods used, and discus-
                        sion of how each technique was used, for what purpose and with what
                        effect. Vague statements such as ‘I went to the library’ or ‘I used on-
                        line information sources’ are totally inadequate. Everything you do
                        should be documented so that someone can repeat your work.
               Examples
                        If interviews have been conducted they must be accompanied by in-
                        terview reports (as Appendices) and you should make clear the pur-
                        pose of the interview, how it was planned and structured. There
                        would normally be a document analysing any set of interviews, which
                        would indicate the issues raised and where or to whom they related.
                        This analysis would be another Appendix.
                        Library and on line searches should be documented by defining your
                        objectives precisely (what you were looking for), the strategy (what
                        you searched or intended to search), your findings (what you found,
                        what you did not find, where you searched in vain), and conclusions
                        about the state of the topic from the results of the search. This is cov-
                        ered in more detail in Chapter 3.




                                         26
Chapter 6: Reporting your Project work


     Design and analysis techniques applied to situations where there are
     decisions to be made as to the approach taken, or relating the final
     outcome, should be reported as such.
     In many cases you will want to describe the alternative outcomes,
     explaining how they are different and the reasons for choosing one in
     preference to the other. In some cases the choices, because they have
     to be worked through and evaluated, will be the major work of the
     Project.
     Where you need to apply specialist techniques you should investigate
     the subject in your library as well as seeking expert guidance, ini-
     tially, from your supervisor (if you have one).
     Examples where unforeseen problems often occur are in the use of
     statistics, in benchmarking and other performance tests and in survey
     methodology.
f.   RESULTS. All Projects produce results. Examples of results include
     lists, tables, other reports, and formal experimental results. These
     results must be clearly identified and presented as such. All results
     obtained should refer clearly to the methods used to obtain them. If
     the results are less reliable or useful than you expected, the shortcom-
     ings must be clearly stated.
g.   DISCUSSION. Discussion of your results and conclusions drawn
     from them must be clearly identified in separate sections from the re-
     sults.
h.   CONCLUSION. In the conclusion you draw together all the points
     made earlier, both looking back to the objectives set at the outset and
     what has actually been achieved; as well as looking to the future by
     specifying the work that could be done next.
i.   TECHNICAL DETAIL. As technical material is frequently dry and
     extensive it is best moved out of the main body and treated as a refer-
     ence source by citing it where necessary in the main body of the re-
     port. The main body should read easily from beginning to end.
     An outside reader is not always interested in academic aspects such as
     the choice of methodology, the difficulties encountered, etc. The Ex-
     aminers are interested in such matters and they must be described.
j.   APPENDICES. Appendices must be placed after the main body of
     the report but before the Bibliography. Appendices need citations as
     well as the main body of the report. The report itself must cross-
     reference the appendices where necessary. Every Appendix has a
     clearly-defined purpose and must be cross-referenced somewhere.
k.   DOCUMENTATION STANDARDS. The correct documentation for
     any formal analysis and/or design methods used during your Project
     must be adhered to in the final report. Consult your supervisor, if you
     have one, about documentation and quality standards. For example,
     for software read Dawson (2000:137−140).
     In many cases you will be using established standards and will cite
     the source of these standards in your report. Any variation from the
     standards will need to be defined, justified and its implications dis-
     cussed. Take special care to ensure that you do this work accurately.




                      27
320 Project


                 l.       REFERENCES. This section must be a list of references consulted
                          with full attribution and the text must contain full cross-referencing.
                          Note: all Appendices require citations where necessary. This refer-
                          ence list when done well is an important deliverable of the Project. It
                          should contain only items that are cited in the text and each citation
                          must have a corresponding entry in the reference list. Citations with-
                          out a reference list entry and uncited reference list items constitute a
                          grave defect.
                 m.       EVALUATION. The report must finish with an evaluation. This is
                          your assessment of the quality of your own work. It is not an opportu-
                          nity for self-justification or the place to make excuses or to make your
                          conclusions.
                          Explain how well your objectives have been achieved, what you
                          would now do differently, where things worked well and where they
                          did not, and what you have learned on the way. This section comes
                          after the Bibliography.
                 n.       COPYRIGHT. Copyrighted material must not be included without
                          the written permission of the copyright holder.
                          Do not include sales literature, newspaper articles or downloaded
                          web documents.
                          Cite all sources including ephemeral items (such as sales literature) in
                          the same way as any other.
                 o.       Always remember that you are presenting your own work and your
                          own ideas. Do not copy work from any other source (whether pub-
                          lished conventionally or electronically). Paraphrasing is treated as
                          copying − just changing the words does not make a big difference.
                 p.       Lastly, as general principles:
                          Try to put yourself in the place of the reader − in this case of an in-
                          formed reader, who is well-informed in your professional field.
                          Do not write a textbook. There are plenty of these around already.
                          Do not waste the reader’s time on general introductory materials.
                          Give the citations only. The reader does not need an introduction but
                          may need to refer to sources in the subject.
                          Do make sure that you carefully define the technical terms used again
                          giving relevant citations. A fold-out Glossary is sometimes useful.



              6.3. Citing your references
                The purpose of referencing your work is to enable the reader to trace the sources
                that have influenced your ideas and work, both for fuller detail and for more detailed
                comparison.
                All items referred to in your research must be included in a reference list and no
                items in the reference list must be referred to (see 6.1.l above). Dawson
                (2000:130−137) has a useful discussion of alternative styles for listing and citation,
                and on the avoidance of plagiarism. The essential point here is that you must use a
                standard style and use it consistently. One approach is that this list should be in al-
                phabetical order of author and numbered. For this reason although reference infor-
                mation must be collected from the outset of any Project it is the last thing to finish.
                The converse is applicable. Something included in the Bibliography must be refer-
                enced from the text.




                                            28
Chapter 6: Reporting your Project work


Less usually you may find that certain works have influenced your thinking a great
deal but are not referred to in the text. These works should be listed in a separate
Bibliography. Nevertheless it is very unusual for something to be important and not
referred to directly.
Each Project must include a separate section for references. All sources should be
referenced, including sales literature consulted and technical manuals, other projects
and other work you may have done.
The general format for reference list entries is given below. See ISO690 (2002)
 Articles in journals or Serial publications
 Author                         Give the surname first followed by initials or the full
                                name if it adds to clarity. When there are two au-
                                thors, both must be given. When there are three or
                                more, the first name only is sufficient followed by
                                ‘and others’.
                                When there are no authors, often the name of the
                                issuing department (e.g. a government body) or a
                                company can be given instead. A few things may
                                need to be classified as anonymous.
 Title: in full                 With only the initial letter and proper nouns in capi-
                                tals. If the original is in a language other than English
                                this should be identified or the title given in the
                                original language.
 Name of journal                There are internationally acceptable title abbrevia-
                                tions that are to be used. Do not make up your own
                                abbreviations.
 Journal reference              Volume number, part or month, year, page range.
                                The part number refers to the issue, so the February
                                issue is Part 2 for a monthly publication. Unpub-
                                lished works or private communications should be
                                similarly referenced and their status indicated.

 Examples
 Hull M.E.C. and O’ Donoghue P.G.O., ‘Family relationships between requirements
       and design specification methods’. Computer Journal, 36(2), 153−168
       (1993).
 Lee A.S., ‘A scientific methodology for MIS case studies’. MIS Quarterly, 13,
       33−50 (1989).
 Wiseman C. and MacMillan I.C., ‘Creating competitive weapons from information
      systems’. Journal of Business Strategy, 5(2), 42−49 (1982).

Books
Author                    As for journals. However, if you are referencing a part of a
                          publication you need first to give the author’s title of the part
                          concerned then ‘in ...’ followed by the author(s), title of the
                          whole work, edition.
Title                     As for journals.
Publisher                 The full name and place of publication (usually the city); in
                          America this can include the state.
Date of publication       The year.




                           29
320 Project


                Location                    The page range: the page or pages that are specifically ref-
                                            erenced.
                                            Note: different references to the same publication will gen-
                                            erally require separate entries in the Bibliography.



                Examples
                   Honeywell: COBOL reference manual, DD25, D8 D9, (Honeywell Information
                        Systems: New York, 1975).
                   Microsoft, Excel: Function Reference (AB26298-0392), 464, (Microsoft Corpora-
                         tion: Washington, 1992).
                   Naughton M., Wisdom C., Hall N.: Viewdata − The Business Applications, 91−93,
                         (Communications Educational Services: London, 1986).




                Electronic sources
                Referencing these is covered by the standard ISO 690-2 (2002). Some examples are
                given below but if you have emerging issues check the following web site:
                http://www.collectionscanada.gc.ca/electroniccollection/003008-400-e.html
                This has examples covering a range of source types.
                Author                   As for journals (normally present).
                Title                    As for journals (if present), as at top of text.
                Date of publication      The date given in the web page.
                URL                      The full URL (the uniform resource locator − the web ad-
                                         dress).
                Date of citation         Date when item seen, in square brackets.
                Examples
                   Beckleheimer, Jeff, ‘How do you cite URL’s in a bibliography?’ 26 August 1994
                         URL:http://www.nrlssc.navy.mil/meta/bibliography/html
                         [cited 21/12/2004]
                   Arnzen, Michael A., ‘Cyber citation: documenting internet sources presents some
                         thorny problems’, Internet world September 1996; 7(9):72−74
                         URL: http://www.internetworld.com/1996/09/cybercitations.html
                         [cited 21/12/2004]



              6.4. Referencing (citing) the reference list
                There are several possible standards for referencing or citing the reference list. The
                important point is to be consistent, as if you vary or mix standards it will make iden-
                tification of references more difficult for the reader, will adversely affect your pres-
                entation (and marks for it) and make it harder for the Examiners to view your report
                as a consistent, coherent source.
                Two possible standards are Harvard (used here) and Vancouver (see Dawson (2000:
                131−134). In Harvard, the author name(s) and publication year are used as identifi-
                cation. In Vancouver, when you refer to an item insert the reference number (the se-
                rial number of the alphabetical bibliography listing) in brackets, in the main text.
                If you need to refer to two sections of the same publication in the same report you
                need not repeat all the details in the reference list, just those details that are differ-
                ent, usually the page reference but possibly the volume number.




                                             30
Chapter 6: Reporting your Project work


  Remember you do not repeat previously published information merely to repeat
  background material − the citation is sufficient. Short quotations of text are permit-
  ted in quotation marks if correctly cited. Do not copy figures, diagrams or tables
  without permission.
  If you find you are summarising or paraphrasing other work you are heading for
  failure. Cut out this material and include the relevant citation only. Where you wish
  to make a comparison between alternative views or to make a critical judgement
  then you need to explain your sources. The distinction is that in the second case it is
  your views you are presenting, not just discussing and justifying those of someone
  else.
  You will also find helpful the distinction between external references or citations,
  which are to previously published work, and internal references (that is, cross-
  references, see Section 6.5 below), which are to other parts of your work.


6.5. Referencing other parts of your report −
     cross-referencing
  The term ‘cross-reference’ is defined as ‘a reference within a text to another part of
  the text’ (Collins English Dictionary, 1994). The term was mentioned above in Sec-
  tion 6.3. Stating that the term was mentioned in Section 6.4 is a cross-reference to
  that section, while the citation of the definition of the term includes a reference (to a
  text outside this guide). The statement ‘Collins English Dictionary is listed in the
  References section of this guide’ is a cross-reference.
  When you produce your report you will find that you are the expert in the detail of
  your work. To communicate successfully you often need to reference other parts of
  your report. Use the section numbers in the report to direct the reader and to rein-
  force connections in your work. Typical uses are:
  • to direct the reader to further detail in Appendices
  • to connect objectives, methods and results
  • to direct the reader in discussion to the source of an issue where the material is in
    the results or Appendices
  • in addition, to make a report more concise by avoiding repetition of material al-
    ready given elsewhere.
  Think of these references as signposts. Use them to tell the reader where you are go-
  ing, to remind the reader where you have been and to indicate interesting areas of
  detail not being fully considered in your text.
  Correct use of cross-referencing helps to make a report more cogent and coherent.
  Poor cross-referencing contributes to poor readability and poor presentation of ma-
  terial and, regrettably, is a common fault in undergraduate Project reports.


6.6. Quoting, summarising, avoiding plagiarism
  An area where many students are uncertain is in how to lay out quotations and how
  to avoid apparent plagiarism. As a simple example, reference is made to material in
  Section 1.2. of this guide.
  You might write:
     ‘There are many ways to think of what a project is for. One is as follows:
     The project provides experience in both the standards required for an academic
     piece of work and in carrying out original work.
     Another notion of its purpose is....’
  This is plagiarism as you have not distinguished your own text from the text you
  have copied and you have not referenced the copied text.



                              31
320 Project


              On the other hand, you could write:-
                 ‘There are many ways to think of what a project is for. One is given in Brownrigg
                 (2009: 3).
                    “The project provides experience in both the standards required
                    for an academic piece of work and in carrying out original work.”
                 Another notion of its purpose is ... ’
                 {and in your references, e.g.}
                 Brownrigg, D.R.K. ‘Project Guide for Students’,
                  University of London, 2009.
              Now you have identified the exact text you are quoting and its source. This is good
              practice.
              Another area to be careful of is paraphrasing. If it is really relevant to paraphrase
              (rather than quoting or giving a reference) you might write:
                   ‘...
                   There are many ways to think of what a project is for. Brownrigg (2009) writes
                   of the provision of experience in work of academic standard and of originality
                   as being important.
                   This is only the view of Brownrigg. The issue of depth of background reading is
                   also significant.
                   ...’
              This is sound practice.
              One common fault is not to show where the paraphrase ends. For instance, if the sen-
              tence: ‘This is only the view of Brownrigg’ is omitted, then the reader has no clue as
              to where your ideas start and you may get no credit for them.
              Also, a serious issue arises if the example above is replaced by a paraphrase without
              attribution, as in:
                  ‘...
                  There are many ways to think of what a project is for including the provision of
                  experience in standards needed for an academic work and in executing original
                  work as both being important.
                  The issue of depth of background reading is also important.
                  ...’
              Now plagiarism becomes an issue as a close paraphrase has been given without ac-
              knowledging the source.
              For additional advice, see Dawson (2000: 131−134).




                                         32
Chapter 6: Reporting your Project work


6.7. Faults in reports
  This section records some of the problems often found in reports − the points have
  been mentioned before so this is a partial checklist.
                          Symptom                     Cure
  Deliverables by         On opening a report the     Explain the methods by which
  magic                   immediate impression is     the work was produced; ex-
                          of a large volume of        plain design decisions; in-
                          code or analysis/design     clude a road map to guide the
                          documentation with no       reader.
                          idea of its source.
  Deliverables of un-     The work seems to be        If work existed before the
  known origin            of good quality but         start of the Project define
                          seems too extensive to      what existed, its status and
                          have been done as a         who was responsible for its
                          Project.                    production.
  Deliverables of un-     The work appears            Include test results (summa-
  known quality           sound but there is no       rised), relevant reports of
                          evidence of its validity.   meetings, walkthroughs, in-
                                                      spections and workshops,
                                                      with a commentary on their
                                                      relevance.
  Blind assertions of     The assertion of facts,     Everything in your report has
  fact                    often as a list (e.g. the   either an external source or is
                          critical success factors    a result of your work. Either
                          are…).                      way make the source clear.
                                                      Only repeat an external
                                                      source list if you intend to
                                                      discuss every point.
  Unsourced complex       A diagram is supplied       Give the source. If you have
  diagrams                without a source.           adapted several sources make
                                                      clear the contribution of each.




                            33

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Prilimanary project report

  • 1. 320 Project 6. Reporting your Project work For additional advice, see Dawson [1, Chapter 6] for example. However, any spe- cific directions in this guide, such as on the format of the report, should take prece- dence over suggestions you may find elsewhere, unless you provide explicit justifi- cation in terms of the nature of your own Project work. 6.1. The Preliminary Project Report The Preliminary Project Report (PPR) is required in the session 2010/11 and there- after. The number of words in the PPR, excepting the title page and the Appendices, should be between 2,000 and 4,000. What you write should be clearly linked to the PDF and refer to it as and when appropriate. The PPR is much shorter than the Pro- ject Report and its reporting requirements lighter. The PPR is essentially a milestone for provision of a dated summary of progress and plans. The PPR serves several purposes, including: - providing an additional motivation for an early start on the Project, since the PPR must achieve a pass mark as part of the requirements for passing the Project unit, and this also means the submission occurs before the deadline for examination en- tries - helping set some useful targets for delivery of intermediate results and their documentation - forming one of the bases for a mid-session review of progress on the Project; the specified structure aids coherent and consistent review, especially where done in conjunction with a supervisor. 6.1.1. The Format of the Preliminary Project Report The PPR must adhere to the following structure: - Title page Giving the title, student name, date, supervisor name, address, University of London student registration number. Introduction A brief statement of how you chose your Project, whether or not it is work-related, which units from your degree programme are relevant to your Project work, and whether or not you have a su- pervisor. Terms of ref- Stating what questions you set out to answer, the deliverables you erence were going to submit, and the justification for the work you have done. These should relate to your PDF. Progress to date Your findings, analyses, results of calculations and experiments up to this point. Planned work Where the problem is now and what should be done next. Appendices Appendices should be cross-referenced from the main text as rele- vant. No Appendix should be present unless cross-referenced from the main text. The following should be provided as appendices: • A copy of your Project Description Form, following the struc- ture specified in this subject guide and of NO MORE THAN two pages in extent. • Any permission letters that give provenance for a work-based Project, or for access to specific organisations or materials. 24
  • 2. Chapter 6: Reporting your Project work Reference list A numbered list in alphabetical order by author of those items referred to (by their reference number) in the text. This list will generally be much shorter than that for the (later and much larger) Project Report. 6.2. Format of the Project Report The Project Report is the main deliverable for your Project work. Any other deliver- ables, such as source software, executables or media results in electronic form (disc, flash memory, etc) that form part of your submission must be included with the printed Project report. All Project Reports should adhere to this structure: Title page Giving the title, student name, date, supervisor name, address, University of London student registration number. Contents page Giving the section structure and page numbers. Summary A one page summary of your work that helps people to decide whether to read it and gives an outline of important features for those who do not. Terms of ref- Stating what questions you set out to answer, the deliverables erence you were going to submit, and the justification for the work you have done. Methods The methods chosen, their justification and the outcome. [How you did it] Will include some or all of the literature survey and analysis that informs and justifies the choice of approach to answering your question or solving your stated problem. Results Your findings, analyses, results of calculations and experi- ments. If your Project is of the kind based on analysis of the literature, and possibly other sources, this analysis will pro- vide results. However this form of Project is difficult to do well except with great length and depth of experience. Discussion What your results mean and how they can be interpreted point- ing out strengths and weaknesses of the results. Conclusion Where the problem is now, what you have done and what should be done next. Appendices Detailed technical material is often best presented in an Ap- pendix so the main report can be read without a break. Appen- dices should be cross-referenced from the main text as rele- vant. No Appendix should be present unless cross-referenced from the main text. • Include a copy of your Project Description Form as an ap- pendix. • Include any permission letters that give provenance for a work-based Project, or for access to specific organisations or materials. Bibliography A numbered list in alphabetical order by author of those items referred to (by their reference number) in the text. Evaluation A personal statement, not part of the report, about the effec- tiveness of your work, and its usefulness to yourself and oth- ers. 25
  • 3. 320 Project Note the following in more detail: a. TITLE PAGE. The title page must follow the layout below. • title • author • date • supervisor (if none, state ‘None’). And contain the following text: ‘Submitted as part of the requirements for the award of the De- gree in <your degree name> of the University of London.’ <your degree name> is the programme for which you are registered, namely one of - - Computing and Information Systems - Creative Computing - Computing with Law b. CONTENTS. All reports must have a contents page that indexes all sections and appendices in the report with both their section reference and physical page number. [So the pages must be numbered through- out]. c. SUMMARY. This can also be denoted as an ABSTRACT. All re- ports must have, as the first section, a project summary or abstract. This is not an introduction. It extracts the key findings from your work, usually concentrating on the important results you have achieved. The summary or abstract is the last thing to write. Only when everything is finished do you know what has to be summarised. d. OBJECTIVES. All reports must include a precise statement of objec- tives. Often there is a high level statement of purpose, followed by a detailed specification of the deliverable(s) you will produce to achieve the purpose(s). The original purpose for doing the work needs to be included in the objectives, as does any deviation from the pre-specified objectives within the final report. e. METHODS. All reports must include the methods used, and discus- sion of how each technique was used, for what purpose and with what effect. Vague statements such as ‘I went to the library’ or ‘I used on- line information sources’ are totally inadequate. Everything you do should be documented so that someone can repeat your work. Examples If interviews have been conducted they must be accompanied by in- terview reports (as Appendices) and you should make clear the pur- pose of the interview, how it was planned and structured. There would normally be a document analysing any set of interviews, which would indicate the issues raised and where or to whom they related. This analysis would be another Appendix. Library and on line searches should be documented by defining your objectives precisely (what you were looking for), the strategy (what you searched or intended to search), your findings (what you found, what you did not find, where you searched in vain), and conclusions about the state of the topic from the results of the search. This is cov- ered in more detail in Chapter 3. 26
  • 4. Chapter 6: Reporting your Project work Design and analysis techniques applied to situations where there are decisions to be made as to the approach taken, or relating the final outcome, should be reported as such. In many cases you will want to describe the alternative outcomes, explaining how they are different and the reasons for choosing one in preference to the other. In some cases the choices, because they have to be worked through and evaluated, will be the major work of the Project. Where you need to apply specialist techniques you should investigate the subject in your library as well as seeking expert guidance, ini- tially, from your supervisor (if you have one). Examples where unforeseen problems often occur are in the use of statistics, in benchmarking and other performance tests and in survey methodology. f. RESULTS. All Projects produce results. Examples of results include lists, tables, other reports, and formal experimental results. These results must be clearly identified and presented as such. All results obtained should refer clearly to the methods used to obtain them. If the results are less reliable or useful than you expected, the shortcom- ings must be clearly stated. g. DISCUSSION. Discussion of your results and conclusions drawn from them must be clearly identified in separate sections from the re- sults. h. CONCLUSION. In the conclusion you draw together all the points made earlier, both looking back to the objectives set at the outset and what has actually been achieved; as well as looking to the future by specifying the work that could be done next. i. TECHNICAL DETAIL. As technical material is frequently dry and extensive it is best moved out of the main body and treated as a refer- ence source by citing it where necessary in the main body of the re- port. The main body should read easily from beginning to end. An outside reader is not always interested in academic aspects such as the choice of methodology, the difficulties encountered, etc. The Ex- aminers are interested in such matters and they must be described. j. APPENDICES. Appendices must be placed after the main body of the report but before the Bibliography. Appendices need citations as well as the main body of the report. The report itself must cross- reference the appendices where necessary. Every Appendix has a clearly-defined purpose and must be cross-referenced somewhere. k. DOCUMENTATION STANDARDS. The correct documentation for any formal analysis and/or design methods used during your Project must be adhered to in the final report. Consult your supervisor, if you have one, about documentation and quality standards. For example, for software read Dawson (2000:137−140). In many cases you will be using established standards and will cite the source of these standards in your report. Any variation from the standards will need to be defined, justified and its implications dis- cussed. Take special care to ensure that you do this work accurately. 27
  • 5. 320 Project l. REFERENCES. This section must be a list of references consulted with full attribution and the text must contain full cross-referencing. Note: all Appendices require citations where necessary. This refer- ence list when done well is an important deliverable of the Project. It should contain only items that are cited in the text and each citation must have a corresponding entry in the reference list. Citations with- out a reference list entry and uncited reference list items constitute a grave defect. m. EVALUATION. The report must finish with an evaluation. This is your assessment of the quality of your own work. It is not an opportu- nity for self-justification or the place to make excuses or to make your conclusions. Explain how well your objectives have been achieved, what you would now do differently, where things worked well and where they did not, and what you have learned on the way. This section comes after the Bibliography. n. COPYRIGHT. Copyrighted material must not be included without the written permission of the copyright holder. Do not include sales literature, newspaper articles or downloaded web documents. Cite all sources including ephemeral items (such as sales literature) in the same way as any other. o. Always remember that you are presenting your own work and your own ideas. Do not copy work from any other source (whether pub- lished conventionally or electronically). Paraphrasing is treated as copying − just changing the words does not make a big difference. p. Lastly, as general principles: Try to put yourself in the place of the reader − in this case of an in- formed reader, who is well-informed in your professional field. Do not write a textbook. There are plenty of these around already. Do not waste the reader’s time on general introductory materials. Give the citations only. The reader does not need an introduction but may need to refer to sources in the subject. Do make sure that you carefully define the technical terms used again giving relevant citations. A fold-out Glossary is sometimes useful. 6.3. Citing your references The purpose of referencing your work is to enable the reader to trace the sources that have influenced your ideas and work, both for fuller detail and for more detailed comparison. All items referred to in your research must be included in a reference list and no items in the reference list must be referred to (see 6.1.l above). Dawson (2000:130−137) has a useful discussion of alternative styles for listing and citation, and on the avoidance of plagiarism. The essential point here is that you must use a standard style and use it consistently. One approach is that this list should be in al- phabetical order of author and numbered. For this reason although reference infor- mation must be collected from the outset of any Project it is the last thing to finish. The converse is applicable. Something included in the Bibliography must be refer- enced from the text. 28
  • 6. Chapter 6: Reporting your Project work Less usually you may find that certain works have influenced your thinking a great deal but are not referred to in the text. These works should be listed in a separate Bibliography. Nevertheless it is very unusual for something to be important and not referred to directly. Each Project must include a separate section for references. All sources should be referenced, including sales literature consulted and technical manuals, other projects and other work you may have done. The general format for reference list entries is given below. See ISO690 (2002) Articles in journals or Serial publications Author Give the surname first followed by initials or the full name if it adds to clarity. When there are two au- thors, both must be given. When there are three or more, the first name only is sufficient followed by ‘and others’. When there are no authors, often the name of the issuing department (e.g. a government body) or a company can be given instead. A few things may need to be classified as anonymous. Title: in full With only the initial letter and proper nouns in capi- tals. If the original is in a language other than English this should be identified or the title given in the original language. Name of journal There are internationally acceptable title abbrevia- tions that are to be used. Do not make up your own abbreviations. Journal reference Volume number, part or month, year, page range. The part number refers to the issue, so the February issue is Part 2 for a monthly publication. Unpub- lished works or private communications should be similarly referenced and their status indicated. Examples Hull M.E.C. and O’ Donoghue P.G.O., ‘Family relationships between requirements and design specification methods’. Computer Journal, 36(2), 153−168 (1993). Lee A.S., ‘A scientific methodology for MIS case studies’. MIS Quarterly, 13, 33−50 (1989). Wiseman C. and MacMillan I.C., ‘Creating competitive weapons from information systems’. Journal of Business Strategy, 5(2), 42−49 (1982). Books Author As for journals. However, if you are referencing a part of a publication you need first to give the author’s title of the part concerned then ‘in ...’ followed by the author(s), title of the whole work, edition. Title As for journals. Publisher The full name and place of publication (usually the city); in America this can include the state. Date of publication The year. 29
  • 7. 320 Project Location The page range: the page or pages that are specifically ref- erenced. Note: different references to the same publication will gen- erally require separate entries in the Bibliography. Examples Honeywell: COBOL reference manual, DD25, D8 D9, (Honeywell Information Systems: New York, 1975). Microsoft, Excel: Function Reference (AB26298-0392), 464, (Microsoft Corpora- tion: Washington, 1992). Naughton M., Wisdom C., Hall N.: Viewdata − The Business Applications, 91−93, (Communications Educational Services: London, 1986). Electronic sources Referencing these is covered by the standard ISO 690-2 (2002). Some examples are given below but if you have emerging issues check the following web site: http://www.collectionscanada.gc.ca/electroniccollection/003008-400-e.html This has examples covering a range of source types. Author As for journals (normally present). Title As for journals (if present), as at top of text. Date of publication The date given in the web page. URL The full URL (the uniform resource locator − the web ad- dress). Date of citation Date when item seen, in square brackets. Examples Beckleheimer, Jeff, ‘How do you cite URL’s in a bibliography?’ 26 August 1994 URL:http://www.nrlssc.navy.mil/meta/bibliography/html [cited 21/12/2004] Arnzen, Michael A., ‘Cyber citation: documenting internet sources presents some thorny problems’, Internet world September 1996; 7(9):72−74 URL: http://www.internetworld.com/1996/09/cybercitations.html [cited 21/12/2004] 6.4. Referencing (citing) the reference list There are several possible standards for referencing or citing the reference list. The important point is to be consistent, as if you vary or mix standards it will make iden- tification of references more difficult for the reader, will adversely affect your pres- entation (and marks for it) and make it harder for the Examiners to view your report as a consistent, coherent source. Two possible standards are Harvard (used here) and Vancouver (see Dawson (2000: 131−134). In Harvard, the author name(s) and publication year are used as identifi- cation. In Vancouver, when you refer to an item insert the reference number (the se- rial number of the alphabetical bibliography listing) in brackets, in the main text. If you need to refer to two sections of the same publication in the same report you need not repeat all the details in the reference list, just those details that are differ- ent, usually the page reference but possibly the volume number. 30
  • 8. Chapter 6: Reporting your Project work Remember you do not repeat previously published information merely to repeat background material − the citation is sufficient. Short quotations of text are permit- ted in quotation marks if correctly cited. Do not copy figures, diagrams or tables without permission. If you find you are summarising or paraphrasing other work you are heading for failure. Cut out this material and include the relevant citation only. Where you wish to make a comparison between alternative views or to make a critical judgement then you need to explain your sources. The distinction is that in the second case it is your views you are presenting, not just discussing and justifying those of someone else. You will also find helpful the distinction between external references or citations, which are to previously published work, and internal references (that is, cross- references, see Section 6.5 below), which are to other parts of your work. 6.5. Referencing other parts of your report − cross-referencing The term ‘cross-reference’ is defined as ‘a reference within a text to another part of the text’ (Collins English Dictionary, 1994). The term was mentioned above in Sec- tion 6.3. Stating that the term was mentioned in Section 6.4 is a cross-reference to that section, while the citation of the definition of the term includes a reference (to a text outside this guide). The statement ‘Collins English Dictionary is listed in the References section of this guide’ is a cross-reference. When you produce your report you will find that you are the expert in the detail of your work. To communicate successfully you often need to reference other parts of your report. Use the section numbers in the report to direct the reader and to rein- force connections in your work. Typical uses are: • to direct the reader to further detail in Appendices • to connect objectives, methods and results • to direct the reader in discussion to the source of an issue where the material is in the results or Appendices • in addition, to make a report more concise by avoiding repetition of material al- ready given elsewhere. Think of these references as signposts. Use them to tell the reader where you are go- ing, to remind the reader where you have been and to indicate interesting areas of detail not being fully considered in your text. Correct use of cross-referencing helps to make a report more cogent and coherent. Poor cross-referencing contributes to poor readability and poor presentation of ma- terial and, regrettably, is a common fault in undergraduate Project reports. 6.6. Quoting, summarising, avoiding plagiarism An area where many students are uncertain is in how to lay out quotations and how to avoid apparent plagiarism. As a simple example, reference is made to material in Section 1.2. of this guide. You might write: ‘There are many ways to think of what a project is for. One is as follows: The project provides experience in both the standards required for an academic piece of work and in carrying out original work. Another notion of its purpose is....’ This is plagiarism as you have not distinguished your own text from the text you have copied and you have not referenced the copied text. 31
  • 9. 320 Project On the other hand, you could write:- ‘There are many ways to think of what a project is for. One is given in Brownrigg (2009: 3). “The project provides experience in both the standards required for an academic piece of work and in carrying out original work.” Another notion of its purpose is ... ’ {and in your references, e.g.} Brownrigg, D.R.K. ‘Project Guide for Students’, University of London, 2009. Now you have identified the exact text you are quoting and its source. This is good practice. Another area to be careful of is paraphrasing. If it is really relevant to paraphrase (rather than quoting or giving a reference) you might write: ‘... There are many ways to think of what a project is for. Brownrigg (2009) writes of the provision of experience in work of academic standard and of originality as being important. This is only the view of Brownrigg. The issue of depth of background reading is also significant. ...’ This is sound practice. One common fault is not to show where the paraphrase ends. For instance, if the sen- tence: ‘This is only the view of Brownrigg’ is omitted, then the reader has no clue as to where your ideas start and you may get no credit for them. Also, a serious issue arises if the example above is replaced by a paraphrase without attribution, as in: ‘... There are many ways to think of what a project is for including the provision of experience in standards needed for an academic work and in executing original work as both being important. The issue of depth of background reading is also important. ...’ Now plagiarism becomes an issue as a close paraphrase has been given without ac- knowledging the source. For additional advice, see Dawson (2000: 131−134). 32
  • 10. Chapter 6: Reporting your Project work 6.7. Faults in reports This section records some of the problems often found in reports − the points have been mentioned before so this is a partial checklist. Symptom Cure Deliverables by On opening a report the Explain the methods by which magic immediate impression is the work was produced; ex- of a large volume of plain design decisions; in- code or analysis/design clude a road map to guide the documentation with no reader. idea of its source. Deliverables of un- The work seems to be If work existed before the known origin of good quality but start of the Project define seems too extensive to what existed, its status and have been done as a who was responsible for its Project. production. Deliverables of un- The work appears Include test results (summa- known quality sound but there is no rised), relevant reports of evidence of its validity. meetings, walkthroughs, in- spections and workshops, with a commentary on their relevance. Blind assertions of The assertion of facts, Everything in your report has fact often as a list (e.g. the either an external source or is critical success factors a result of your work. Either are…). way make the source clear. Only repeat an external source list if you intend to discuss every point. Unsourced complex A diagram is supplied Give the source. If you have diagrams without a source. adapted several sources make clear the contribution of each. 33