1. Yvette D. Shepard, 5959 Watership Lane, Apt. 1311, Dallas,TX 75237 – 972-802-3085 – yshepard37@gmail.com
WORK HISTORY
August 10, 2016 to present Case Manager
MethodistRehabilitationHospital,3020 W. WheatlandRd, Dallas,TX 75237 – 972-708-8600
 Assessnewpatientsandensure compliantadmissionintoAcute RehabHospital.
 ConductTeam Conferencesandcollaborate withthe Attendingregardingupdatedplanof care.
 Communicate effectivelyandtimelywith physicians,nurses,administration,familiesandpatientstoensure
continuityof care.
 Referandarrange appropriate communityresourcesfordischargingpatientstoalleviatebounce backtothe
acute setting.
 Protectpatientandhospital informationtoensure CMSand JACHOcompliance.
 Work withvariousfunderstoensure patientapprovalandavoidwastingresources.
January 9, 2015 to June 2, 2016 Case Manager/DRG
SelectSpecialtyHospital, 3500 WestWheatlandRd. 4th
Fl.,Dallas, TX 75237 – 972-780-6500
 Manage assignedptsin Long-TermAcute Hospital (LTACH).
 Secure andupdate insurance fundingsourcestoensure the hospitalreceivesappropriate billing.
 ConductInterdisciplinaryTeamMeetingperCMSregulationtoensure ptsplanof care is in compliance withthe
long-termacute care criteriaand thatpts barriersand goalsare identified.
 ConductOutlierManagementmeetings withseniormanagement.
 Prepare andconduct discharge planningforall assignedpts.
 ConductCase Conference andDischarge Planningmeetingsonall appropriate pts.
 Participate indailyConversioncallstoassistinadmittingappropriateptsintothe LTACHlevel of care.
May 24, 2014 to Present Mobile AssessorClinician/Intake Coordinator
Hickory Trails Hospital, 2000 Old Hickory Trail, Desoto, TX 75115 972-298-7323
 PsychiatricAssessment Clinicianforassignedhospitalsandnursinghomes.
 Assess,diagnosis, andrecommendappropriate treatment (APOWW/OPC).
 Collaborate withstaff toensure patient hasappropriate resourcesandeducation.
 Secure insurance Pre-certificationandfollow up authorizations.
May 7, 2014 to present Case Manager II
HealthSouthRehabilitationHospital,3201 Matlock Rd., Arlington,Texas 76015 - 817-468-4000
 Assessmentnew admissionsandeducate themonAcute Rehabilitation Hospital criteria.
 ConductTeam Conferencestoensure Ptcompliance andsatisfaction.
 Conductpatientvisitsto educate andinformthemoninsurance,discharge status,rehabrecommendations,and
communityresources.
 Provide resources anddischarge planningtocommunityversusSkilledNursingFacilities(SNF) orLTACH.
 Provide clinical information tofundersforcontinuedstayandmaintaininglengthof stay.
December12, 2012 thru February 27, 2014 Medical Social Worker II
Baylor Medical CenterIrving, 1901 N. MacArthur Blvd,Irving, 75061 – 972-579-8100
Baylor UniversityMedical Center,3500 GastonAve., Dallas 75246 – 214-820-8000
 Manage the EmergencyDepartmentandmainhospital.
 Collaborate withPsychiatry andPhysiciansandcreate strategiestoimprove situation.

2.  Counsel patientsregardingbehavioral andmedical issues toimprove compliance andpreventbounce back.
 Create processestoimprove Patientsatisfaction andoperationalissues.
 Create service plans tocombatrepeated hospital readmissions.
 Manage assignedpts,conductpsychosocial assessments,andconductdischarge planning.
April 2, 2007 thru July 3, 2012 Medical Social WorkerII
Parkland Hospital Emergencyand House Staff 5201 Harry Hines,Dallas, 75235 – 214-590-8000
Parkland COPC – Bluitt-FlowersHealthCenter303 E. Overton Rd, Dallas, 75216 – 214-266-4200
 Manage EmergencyDepartment,mainhospital,andCommunityClinic.
 Assessandeducate Ptsfor discharge planning re-admissionprevention.
 Manage multiple providers forPtmedical andBehavioral needstoimprove compliance.
 ConductSharedPsychosocial Assessmentgroups targetingdepression,anxiety,andSubstance Abuse issues.
 Create toolsandstrategiestoimprove Ptoutcomes.
 Counsel and Educate Ptsdependingonneedandcomplaint.
 Manage assignedpts,conductpsychosocial assessments,andconductdischarge planningonall assignedpts.
August 2000 thru May 2007 Non-CommissionedSecurityOfficer
G4S Secure Solutions– 2720 N. StemmonsFrwy, Dallas 75207 – 214-634-8691
 Provide Securityandmonitoractivityinvariouspartsof the AmericanAirlinesHeadquarters complex.
Monitorand oversee all activitywithinthe EDSData Center. Respondtoall requestsfor assistance and
crisissituationsperestablishedpoliciesandprocesses. Trackandlogall activity,andworkwithvarious
personnel toensure nobreaches of securityorethicsoccur.Work withcompliance officerstoensure
integrityof complex. Providecustomerservice andinformationwhenneeded.
June 2, 1992 thru October 2002 TDCJ- Parole/HutchinsState Jail - District Parole Officer– Houston/Dallas Substance
Abuse Instructor and VolunteerCoordinator.
 6/1992 thru 12/10/1998 Monitor,supervise,and counsel Parole Offenders. ElectronicMonitoringOfficer
for highriskoffenders.Conductoffice,home,jail,andcommunityvisitstoensure parolecompliance.
Work withlawenforcement regardingparoleeswhore-offend.Workwithparolee,family,and community
to helpparolee successfully re-engagewithsociety, dischargeparole,andabide bylaw.
 12/11/1998 thru 10/2002 – Assessinmatesforsubstance abuse treatment programatHutchinsState Jail.
Teach substance abuse classestostate jail offenders.Coordinatevolunteeractivitiesandorientationfor
unit. Assistin organizingvolunteeractivitiesand12-stepprogramstoassistwithsubstance abuse
treatment.
EDUCATION
August1981 thru May 1985 Lamar University,BeaumontTX BachelorinSocial Work
August2001 thru May 2006 Universityof Texasat Arlington Master of Social Work
July13, 2006 EarnedState License # 50045 for Master of Social Work
Maintainlicense thrucontinuingeducationasmandatedbythe TexasBoardof Social Work Examiners.
Salary negotiable

3. REFERENCES
TiajuanaFlanagan
Directorof Nursing
Mesquite SpecialtyHospital
1024 N. GallowayAve.
Mesquite,TX75149
214-707-2262
Ashron97@aol.com
SharonSimpson
House Supervisor
SelectSpecialtyHospital –SouthDallas
3500 W. WheatlandRd.4th
Fl
Dallas,TX 75237
469-422-1706
Simpsonrn70@yahoo.com
Dan Mclwee RN
Behavioral Health
BaylorMedical CenterIrving
1901 N. MacArthur Blvd.
Irving,Texas75061
972-849-3537 Cell
DanielMcilwee@msn.com
Ericka Hudson
Directorof Case Management
LifeCare Dallas
817-846-6718
Herick441@aol.com
Laura PletcherRN,CCM
Lead Case Manager I
HealthSouthRehabilitationHospital
3200 Matlock Rd
Arlington,TX76015
817-312-2007 cell
817-419-4224 wk
laura.pletcher@healthsouth.com