1. Alyssa
Drew
11473 Magnolia Ave.
Appt. 606
Riverside, CA 92505
909-714-0952
alyssabea90@gmail.com
SUMMARY
In search of a position,as a medical assistant, in a clinic or hospital setting where I
can utilize my extensive experience and knowledge,as well as mypassion,for
helping others.
EXPERIENCE
Call center coordinator, Chest and Critical Care Consultants
Primary and Pulmonary
Anaheim, CA- July 2014- To present.
As a call center coordinator i answer a high volume of calls for the office and
transfer to the appropriate medical assistant. I also page for 20 on call
physicians for 6 hospitals. Part of my duties also include scheduling and
preparing all Health assessments for Insurance groups. I work closely with
our Doctors to help them complete these assessments correctly and in a
timely matter. I am also the office float covering for front office, back office
including pulmonary and primary internal medicine, and also scheduling and
registering of new patients to our office.
Front and Back Office Medical Assistant,
PIH Health
Pediatric Department
Whittier, CA — October 2013-December 2013
Duties included patientcheck-ins,verify and authorize insurance,and co-payments.
Other duties included assisting patients with questionnaires.Back Office
responsibilities included tests/procedures,physicals,and administered pediatric
injections.
Clinical Implementation Team,
Bright Health Physicians
Clinical Implementation Associate
Whittier, CA — June 2013-October 2013
Duties required knowledge ofprovider and staff, front and back office, and EHR/PM
systems.Traveled to offsite locations to help transition from paper to EHR systems.
Back Office Medical Assistant,
Bright Health Physicians
Internal Medicine, posthospital discharge
Whittier, Ca— January 2013-June 2013
Responsibilities included scheduling office and home visits for patients.Back office
procedures and tests,including blood draw;CBC,CMP, and BMP.
Back Office Medical Assistant,
Bright Health Physicians
Family Practice
Whittier, CA — November 2012-January2013
Patient prep,vitals, and questionnaires.Assisted all in-office procedures and
performed all back office diagnostic testing.
Front Desk Receptionist
Ontario, CA — October 2010-October 2012
Responsibilities were to greetpatients,assistwith consents/questionnaires,
scheduled appointments,insurance verification and payment collections.Assisted
with eye exams;Snellen Eye Chart, Tonometer,and Pachymetry readings. Post-
procedures and medication distribution.
EDUCATION
Everest College
Certified Medical Assistant Certificate
September 2009-May 2010
Achieved a 4.0 GPA. Certified in CPR, OSHA, HIPPA, and Phlebotomy.Completed
a 4 week externship at Bright Health Physicians.
SKILLS
● EKG technique
● Vital signs
● Injections

2. ● Urinalysis
● Phlebotomy
● Gynecological procedures
● Various Electronic Medical Record systems
● Insurance verification and authorization
● Audiometer knowledge