World's Inspiring Business Leaders Making A Difference in 2023.pdf

Duke
www.worldsleaders.com
Broker/Owner at
Hi Paciﬁc Property mgmt
Duke
Kimhan
Kimhan
Guiding You to
Find Your
Dream Space
World's Inspiring
Making a Difference in 2023
Vol. 09 | Issue 04 | September 2023

World’s Inspiring Business Leaders
Making a Difference in 2023
There is no question that business leadership has
changed significantly throughout the years. These shifts
frequently reflect current sociological and economic
changes. Consumers actively seek out companies in
today's society that are focused and committed to
changing the world. Such an objective requires the
existence of visionary leadership inside organizations.
Exceptional leaders have the power to completely
change the course of their enterprises. They provide their
team members a feeling of direction and purpose,
directing them toward more worthwhile goals. As a
result, inspirational leaders provide motivation to both
their team members and clients. Each leader has their
own distinctive skills and talents, thus there are many
different ways to lead with vision.
World's Leaders latest edition “World's Inspiring
Business Leaders Making a Difference in 2023” is
featuring inspiring business leaders who are fostering
social responsibility by implementing sustainable
practices, supporting community initiatives, and
promoting corporate social responsibility.
The cover has Duke Kimhan, a real estate broker
specializing in investment homes, condos, military
relocations, 1031 tax swaps, and commercial properties,
was born and raised in Honolulu and grew up in Manoa
Valley. He is now the HIPacific Property Management's
Principal Broker.
Duke originally bought and sold his own houses before
becoming a broker himself. He has worked as a property
broker with Coldwell Banker in Florida, Realty Experts
in Hawaii, and Condo.Com in Hawaii. His newest
challenge is managing the HiPacific Property
Management division with his team. He has earned
numerous Real Estate designations, such as: Accredited
Buyer Representative (ABR), Certified Residential
Specialist (CRS), Certified Real Estate Broker (CRB),
Graduate REALTOR® Institute (GRI), Senior Real
Estate Specialist (SRES), Certified Distressed Property
Expert (CDPE), and Broker Price Opinion (BPO), and
continues to educate himself in all areas of real estate to
better serve his clients and his friends. Duke's career path
took a significant turn when he entered real estate in
2000.
Also, while you flip through the pages, don't forget to
read the articles created by our in-house editorial staff
and industry experts.
Presenting Leadership in
its True Sense
Have a lovely read!

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remain solely with WORLD’S LEADERS.
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CREDIT PAGE
SEPTEMBER 2023

Duke
Kimhan
Guiding You to Find
Your Dream Space
08
COVER
STORY

Charbel Aoun
Dr. Gabriel Serrano
Liam Hardey
Yesenia Ferreras
Nasreen Alissa
Mitch Gould
Heidi Lindner
Luke Marani
Alex Melgar and
Carlos Telles
54
50
46
40
36
32
28
22
18

Duke
Kimhan
Duke
Kimhan
Guiding You to Find Your Dream Space
“Growth in leadership is as important as being
staffed correctly. I do believe PM will be ready when
it's time to ﬁnd more leadership.”
Cover Story
worldsleaders.com | 09

Setting and achieving goals in life provides happiness.
To begin, you must identify your values and your
definition of success. Following that, mindset is
concerned with aligning your actions to your ideas.
Duke Kimhan is the successful business visionary
who gained this approach. He is a real estate broker
specializing in investment homes, condos, military
relocations, 1031 tax swaps, and commercial
properties, was born and raised in Honolulu and grew
up in Manoa Valley. He is now the HIPacific Property
Management's Principal Broker.
Duke originally bought and sold his own houses
before becoming a broker himself. He has worked as a
property broker with Coldwell Banker in Florida,
Realty Experts in Hawaii, and Condo.Com in Hawaii.
His newest challenge is managing the HiPacific
Property Management division with his team.
Real estate brought excitement and diversity with
different people, buyers, and sellers each day. After
returning to Honolulu from Florida due to a divorce,
Duke found property management to be consistent. A
fellow realtor suggested he focus on property
management full-time, and he made the switch in
2008, dedicating himself to providing exceptional
services.
10 | SEPTEMBER 2023

career path took a significant turn when he entered
real estate in 2000. Previously in the restaurant
business for over 25 years, he enjoyed it but didn't
love it.
Success through the Journey
Duke has experienced significant personal growth
over the years, particularly in his ability to be patient
with the notion of "perfection." He has come to
understand that certain levels of perfection are
simply unattainable. Duke has a strong preference
for cleanliness and strives to maintain a tidy
environment at all times.
Having grown up in Honolulu, sports played a major
role in Duke's life. However, at the age of 19, he
made the decision to move to the mainland and
explore various job opportunities. Eventually, Duke
set his sights on the restaurant industry, starting five
different concepts and later selling them.
Duke chose to work for chain restaurants for several
years, and it was during this time that his
perfectionist mindset began to take hold. In the chain
restaurant setting, the quality of your work was
Duke has earned numerous Real
Estate designations, such as:
Accredited Buyer Representative
(ABR), Certified Residential
Specialist (CRS), Certified Real
Estate Broker (CRB), Graduate
REALTOR® Institute (GRI),
Senior Real Estate Specialist
(SRES), Certified Distressed
Property Expert (CDPE), and
Broker Price Opinion (BPO), and
continues to educate himself in all
areas of real estate to better serve
his clients and his friends. Duke's

Duke defines success as continuing to develop
and watching his people grow; the numbers will
come as the people grow; he is well beyond the
money and revenue side of this business and
wants his people to accomplish their personal
growth. That is where true life progress takes
place.
Duke solely intends to move forward in the future;
there are no intentions to stop or sell. He's having a
lot of fun right now. He explains that there is just
laughter, cheers, and jokes in the office every day,
and that as long as that continues, the team will
expand!
PLANS FOR HI PM
constantly evaluated by others, fueling Duke's desire
for perfection. He found great satisfaction in seeing
his colleagues and employees exceed his expectations
as they grew and developed. He states, "I love my dog
and Playing poker. I have a great wife who also shares
our interest in Poker, Travel, Real estate, and our dog,
Mochi!”
The Company
Hi Pacific Property Management, a full-time real
estate company specializing in property management,
is proud to announce the significant advancements and
guarantees it offers to realtors entering the property
management field. Over the past decade, the industry
has evolved with the integration of advanced
technologies and innovative guarantees, creating a
more efficient and rewarding work environment.
With the help of revolutionary apps, Hi Pacific has
transformed the property management domain. Tasks
such as tenant background checks, credit and
background report deliveries, and automatic rent
payment setups have become effortless, thanks to
user-friendly interfaces. The use of real estate pinning
apps enables quick property location, which is
essential for handling inquiries about rental rates.
12 | SEPTEMBER 2023

However, Hi Pacific goes beyond simply adapting to
technological advancements. They have set new
industry standards by introducing their
groundbreaking 'Threefold Guarantee' system:
Ÿ Communication Guarantee: Hi Pacific pledges to
answer calls or return them within one hour,
ensuring prompt and reliable communication.
Ÿ Rent Guarantee: They provide a written agreement
specifying a minimum asking rent. If a tenant is
not secured at this rate within 30 days, Hi Pacific
will pay the agreed-upon rent.
Ÿ Eviction Guarantee: In the unfortunate event of a
tenant defaulting on rent, despite passing rigorous
background checks, Hi Pacific covers the legal
costs associated with eviction.
Ÿ
By embracing the new era of property management
technology, Hi Pacific ensures optimal tenant
compliance and offers Realtors a more engaging and
profitable career path. They invite Realtors to
experience the future of property management with Hi
Pacific Property Management—a progressive
community at the forefront of transforming the
industry.

Hi Pacific PM has learned that the Real estate landscape continues to grow and change.
Ad marketing is always changing. It advertises its services in the print media, online,
radio, and TV. The online media is where it gets the most leads, and the team tries to
capture an appointment to meet with new owners as soon as possible each week! Duke
states, "We hope to soon have 2000 owners under contract.”
Facing Challenges Everyday
According to Duke, challenges arise in every hour of his day, from owners arguing cost
amounts to renters opposing repairs. There are so many things that may go wrong
throughout the course of a working day! Repair requests come in at all hours of the day
and night. It employs a maintenance crew to handle all calls and obtain authorization
from the owner to fix the products.
They must then deploy the
appropriate suppliers in a timely
manner! Then, pay the vendor and
charge the appropriate account owner.
All in 2-3 days—that's my toughest
weekly task!
Aside from dealing with these
problems, Duke's daily routine
consists of ensuring that the office
has all it requires and leading the
PMs in the development of their
businesses. He goes out on most
Owner meetings to assist them with
the brand's Rent Guarantee amounts
and sign all leases and PM
agreements. He signs all the checks
going out and is available to take any
and all calls. The best part of Duke's
Day is the problem-solving he gets to
do with the PMs and the office staff!
Advising Visionary Realtors
Duke finds that One of the largest
barriers in the PM business is one's
own ability to grow! He mentions,
"Are you prepared for growth,
Staffing in the office is my toughest
14 | SEPTEMBER 2023

barrier." He further adds, "Hiring
licensed PMs was never an issue,
as I speak to other owners. Finding
good PMs is a challenge, but for Hi
PM we have a great staff of PMs
who, like me, are perfectionists and
want to do a great job!”
“Growth in leadership is as
important as being staffed
correctly. I do believe PM will be
ready when it's time to find more
leadership.”
Duke thinks that growth comes in
numerous forms when coaching
new leaders in the field. Leaders in
business are assessed by numbers,
and what lies behind the numbers is
what really matters! People matter;
their family's matter, their
aspirations matter; business is
simple if one focuses on their
people rather than the statistics, as
Duke has always thought. "When
the numbers are down, you have to
ask about the people, and you will
find your issues. If you assist the
people, the numbers will return.
Sometimes you have to replace the
people (not always easy) to attain
sustained growth," says Duke.

Alex
Alex
Alex Melgar&
Carlos Telles
Telles
Telles
Visionary leadership is the cornerstone of
success, and Alex Melgar and Carlos
Telles exemplify this quality at
Ambassador Services. Alex, the CEO, is an
accomplished executive with a remarkable
history of leading high-performing organizations
to unprecedented growth. With his extensive
experience in the maintenance services industry,
he joined Ambassador Services in 2012 as the
Chief Operating Officer, swiftly ascending the
ranks. Alex strategic prowess enabled him to
merge three companies, streamlining operations
and reducing costs while enhancing customer
satisfaction. Under his guidance, the
organization achieved an impressive revenue
growth of 157% over the past five years, all
while maintaining an exceptional 92% customer
retention rate.
Carlos Telles, the Managing Director, brings his
operational expertise to the forefront. With 20
years of industry experience, Carlos leads the
overall operations at Ambassador Services with
an unwavering focus on fostering innovation. He
is renowned for his dedication to the training and
development of service personnel, readily
immersing himself in the trenches to guide the
team. Carlos's consistent track record of
delivering exponential business growth has
earned him widespread respect and admiration
within the organization. He is passionate and
decisive, prioritizing customer needs while
steadfastly supporting the associates day in and
day out. Together, Alex and Carlos embody
visionary leadership, propelling Ambassador
Services to new heights of success.
Ambassador Services
Ambassador Services, established in 2007, is a
renowned company specializing in commercial
maintenance services. With a successful track
record of 16 years in the industry, it has firmly
established itself as a reliable and experienced
provider. Its headquarters are located in Houston,
TX, strategically positioning them to serve a
wide range of clients.
At Ambassador Services, the company offers a
comprehensive range of services, including
janitorial services, grounds maintenance, HVAC
services, and general labor solutions. Its
dedicated team is equipped to handle diverse
maintenance needs, ensuring that its commercial
spaces are clean, well-maintained, and conducive
to productivity.
While Ambassador Services' primary operations
are focused within the state of Texas, it extends
its services beyond its borders. The company has
expanded its reach and now cater to clients
across the nation, enabling it to proudly claim a
national footprint.
From Entrepreneurial Upbringing to Building
a Legacy
Alex's and Carlos's journey in the business world
began at a very young age when they were still
children. Their father owned small businesses in
the service and distribution industry, specifically
in restaurants. Growing up in an entrepreneurial
household, Alex and Carlos had the opportunity
to assist their father from an early age. Their
Alex
Alex
Alex Melgar&
Carlos Telles
Telles
Telles
18 | SEPTEMBER 2023

responsibilities included tasks like moving
boxes around, which may have seemed
simple at the time but provided valuable
lessons and experiences that would shape
their future.
As Alex and Carlos entered their teenage
years, their father encouraged them to
contribute to the family business by making
decisions and sharing their opinions. This
level of involvement allowed them to gain
ﬁrsthand experience and develop their
entrepreneurial skills. As teenagers, Alex and
Carlos ventured into the business of clubs
and dance ﬂoors, starting their own small
venture. Alex was around 16 years old at the
time, while Carlos was even younger. These
early ventures laid the foundation for their

entrepreneurial spirit and business
acumen.
In 2002, Alex and Carlos made the
decision to migrate to the United
States, seeking new opportunities.
They joined a national company in the
maintenance industry, working with
them and gaining valuable knowledge.
Their work required them to travel
across multiple states, further
expanding their experience and
expertise. Continuing to develop their
careers, they later transitioned to
another national maintenance
company.
In 2005, with a growing desire for
independence, Alex and Carlos made
the bold choice to start their own
business. They named it after
themselves but initially lacked
knowledge on how to market it or fully
comprehend the responsibilities of
being business owners in the United
States. Language became a signiﬁcant
hurdle for them, as their native
language wasn't commonly spoken.
They tackled this challenge by using
dictionaries, videos, and pocket-sized
language learning tools to teach
themselves English.
Despite the obstacles they faced, Alex
and Carlos persevered and dedicated
themselves to learning and adapting to
their new environment. Their journey
from their early involvement in their
father's businesses to their experiences
in El Salvador and the United States
equipped them with a diverse skill set
and a tenacious spirit that would prove
essential in their future endeavors.
A Journey of Excellence in the
Maintenance Industry
Alex and Carlos embarked on their
journey in the United States, with their
story commencing in Tennessee. It was
there that they began their exploration
of the American job market, working
20 | SEPTEMBER 2023

for a company. However, it is
important to note that their work
experiences trace back to their time in
El Salvador, where they actively
engaged in various pursuits from a
young age.
Following their time in Tennessee,
Alex and Carlos decided to relocate to
Houston, TX, where they continued
their careers in the maintenance
industry by joining another company.
In this new environment, they
sharpened their skills and acquired
valuable expertise in providing top-
notch maintenance services. It was
during this period that Alex took a leap
of faith and established Cleaning
Services of America as his own
venture. Within a year, the business
thrived, successfully catering to the
needs of their clients.
As fate would have it, their paths
eventually converged, leading them to
join forces at Ambassador Services.
For the past sixteen years, they have
been devoted team members of this
esteemed organization. Their diverse
experiences culminated in a strong
background in the maintenance sector,
enabling them to deliver exceptional
services to their valued clients.
Fostering Growth and Overcoming
Leadership Challenges
Alex believes that there are certain
qualities lacking among today's
emerging leaders. He emphasize the
importance of personal growth as a
leader and also share your opinion on
what other leaders commonly lack as a
result of their leadership styles.
Carlos adds that one of the significant
shortcomings of many leaders is their
lack of attention to their team and
people. A leader can only be effective
if they have good followers who
support the team and its ideas. It's
essential for leaders to listen to their
team members and consider their
thoughts and opinions. Carlos
highlights that sometimes the best
ideas come from those who are directly
involved in the work.
According to Alex, continuous
education and a commitment to
learning are essential for growing as
leaders. He emphasize the importance
of self-evolution and personal
development in order to effectively
lead others. Alex refers to the concept
of "ROSE," which stands for the rate
of self-evolution. This concept
suggests that the growth of an
organization depends on the leader's
ability to evolve and prepare
themselves for leadership.
Alex describes three stages in the life
of an entrepreneur or business owner:
the "I," the "we," and the "they." The
"I" stage represents a time when the
leader operates independently, making
decisions and directing the business on
their own. This stage reflects the
highest level of responsibility and
control for the leader. The "we" stage,
on the other hand, signifies a transition
towards working with a team of
individuals. It acknowledges the
importance of collaboration and
delegating responsibilities to others.
The “they” stage is for the ability to
become a push-up Organization,
delegate responsibilities to each
department and then monitor results at
a higher level.
Carlos emphasizes the importance of
being a good listener as a leader.
Actively listening to the team members
and creating an open and supportive
atmosphere encourages effective
communication and collaboration.
Additionally, he highlights the need for
flexibility in leadership. Being
adaptable and open to different
perspectives and ideas allows for
innovation and growth within the team.
Carlos believes in providing
constructive feedback to the team, even
in situations where they may have
failed. Learning from failures is a
crucial aspect of leadership and
personal development. Leaders should
encourage their team members to
embrace failures as learning
opportunities and to constantly seek
improvement.
Driving Positive Change
To drive improvement in society,
organizations, and people's lives, Alex
believes that providing accurate and
truthful information is crucial,
especially in the realm of education.
He emphasizes the need to counteract
misleading information by offering
genuine and reliable knowledge to
society. This improvement in social
information can contribute to better
decision-making and progress.
Within their own organization, Alex
sees room for continuous
improvement. One aspect he aims to
enhance is work-life balance. In today's
fast-paced world, where professional
demands often take precedence, he
recognizes the importance of creating a
culture that promotes a healthy balance
between work and personal life. By
prioritizing this balance, he envisions
positively impacting the lives of the
people within the organization.
Regarding opportunities, Alex
identifies equality as an important
focus area. Promoting equal
opportunities for individuals regardless
of their background or circumstances is
vital to foster a fair and inclusive
environment. Additionally, he
emphasizes the significance of
continued education, highlighting the
value of ongoing learning and
development for personal and
professional growth.

Dr.Gabriel
Serrano
Pioneering Skin Care Innovation

For over four decades, Dr. Gabriel
Serrano has been at the forefront
of dermatology, leaving an
indelible mark on the industry. As
the esteemed owner of the
renowned Dermatology Clinics in
Valencia, Madrid, Dubai, Bogotá
and Bayahibe, bearing his name,
Dr. Serrano has built a legacy of
exceptional patient care and
groundbreaking innovation. In
fact, the Valencia clinic is
th
celebrating its 50 anniversary in
2023.
Driven by his deep understanding
of patients' skin needs, gained
through direct contact in his daily
practice, Dr. Serrano founded
Sesderma Laboratories in 1989.
With a commitment to
personalized care and attentive
listening, he embarked on a
journey to develop specialized
products that address a myriad of
skin concerns.
Sesderma, a leading Spanish
dermatological laboratory with a
remarkable 34-year history, has
emerged as a dominant force in
over 90 global markets. The
company is dedicated to intensive
research, development,
formulation, and manufacturing
of advanced dermocosmetic
products, nanonutraceuticals, and
medical-aesthetic cosmetics.
At the heart of Sesderma's success
lies a relentless pursuit of
research, development, and
innovation (R+D+I), driving the
creation of groundbreaking
solutions. The Sesderma Group
encompasses several notable
brands, including Sesderma,
Mediderma, Sophieskin, Dr.
Serrano, and Dermopartners,
specializing in third-party
manufacturing.
In 2008, Sesderma made history
with the introduction of complete
product lines utilizing the power
of nanotechnology. This
groundbreaking achievement
revolutionized the industry,
allowing ingredients to effectively
penetrate the skin's protective
layer, ensuring their utmost
efficacy. Unlike superficial
offerings from other cosmetic
lines, Sesderma's liposomal
products go beyond mere
hydration and comfort, providing
comprehensive repair and
protection throughout all layers of
the skin.
The ethos of “Listening to your
skin” encapsulates the essence of
Sesderma, a laboratory devoted to
nurturing skin health and beauty.
Through dermatological
innovation and an unwavering
dedication to the well-being of the
skin, Sesderma continues to
redefine the boundaries of the
industry, leaving a lasting impact
on the lives of countless
individuals.
30 | SEPTEMBER 2023

Embracing Family, Medicine, and the Joy of Life
Family holds a significant place in Dr. Serrano's
life, serving as one of the central pillars of his
happiness. His love for his wife Claudia and
adoration for his six children bring him immense
joy. Being close to them, particularly his youngest
daughter Sofia, who is just two years old, fills his
heart with love and vitality. Dr. Serrano cherishes
every moment spent with his family, recognizing
the value of time and appreciating its significance.
He often expresses his belief that time is precious,
both in terms of its worth and its association with
life.
Medicine stands as another pillar in Dr. Serrano's
life, stemming from an early calling that he felt at
the age of 12 in his native Colombia. He would
sneak into the family library to explore the
medicine books belonging to his father and
grandfather, fostering his passion for the field. Years
later, he ventured into the United States and
eventually settled in Spain to study medicine, and
later specialized in Dermatology, obtaining a
doctorate Cum Laude from the University of
Valencia. Subsequently, Dr. Serrano worked as a
resident doctor and dermatologist at the University
General Hospital of Valencia, becoming Deputy
Clinical Head of the Dermatology Service, where
he worked for more than 25 years. In 1976 he
opened his own dermatological clinic in Valencia,
where he has had the privilege of treating over
40,000 patients throughout his career as a
dermatologist. He soon discovered that there was a
lack of dermatological products to address the
problems of his patients and was inspired to
formulate and create dermocosmetic products
himself.
As a businessman, Dr. Serrano embraces a restless,
tenacious, and enthusiastic nature. He approaches
life with optimism and friendliness, finding joy in
engaging in significant projects and new challenges.
Driven by a desire to inspire others, he often
encourages people to join him in embracing life
with enthusiasm and celebration. He considers life
as more than just a dream, but rather a unique
opportunity to be cherished and enjoyed. Rather
than shying away from challenges, Dr. Serrano
actively seeks them out, consistently striving for
growth and fulfillment.
Dr. Serrano's purpose of helping others has marked
his career and led him also in 2014 to create the
Sesderma Bali Foundation, dedicated to helping
women and children without resources and
disadvantaged, so that they can have a dignified life.
In addition to this, Dr. Serrano has also launched
another Foundation in Bayahibe, focused on
helping people with disabilities and cerebral palsy.
This reflects the doctor's true passion for Latin
American countries such as Colombia, Mexico and
the Dominican Republic.
Dr Serrano Ramon y Cajal Academy of
Health Sciences, Madrid

Heidi Lindner
Supporting Entities in the Pharmaceutical and Biotechnology Sectors
“The possibility of designing solid
and innovative legal strategies to
face the challenges of my clients
has always been a source of
professional inspiration.”
32 | SEPTEMBER 2023

The Heidi Staircase
As a young child, Heidi Lindner
enjoyed arguing, debating, expressing
her opinions, and taking the lead. Her
decision to seek a career in law may
have been influenced by her feeling of
powerlessness in the face of injustices
as much as her rage. Since her first
year of high school, she has known that
she wants to follow this area of study.
She earned a master's degree from
Panamerican University, a
specialization in constitutional
litigation (Amparo) from the Supreme
Court of Justice of Mexico's Institute
of Judicial Specialization, and a
master's degree from George
Washington University.
As her career progressed, Heidi
eventually concentrated on the topic of
Life Sciences within Intellectual
Property Law, paying particular
attention to the most recent
developments in science and
technology. She worked for Baker &
McKenzie's Intellectual Property
Department for about eight years.
During that time, she also rose to the
position of local partner. She joined the
current company, which was formerly
known as Arochi, Marroquin &
Lindner, in 1994. She is a Senior
Partner and the head of the Patent
Litigation section of Arochi & Lindner,
and she has more than 35 years of
experience in intellectual property and
life sciences litigation and advising,
achieving favorable rulings in several
landmark cases for clients in the
pharmaceutical, biotechnology, and
medical device industries.
Arochi & Lindner
Arochi & Lindner is a well-known and
respected name in Latin American
intellectual property protection. It was
established in 1994 and has become a
prominent firm in large part because of
its innovative and customer-focused
mindset. It opened an office in Spain in
2011, and as a direct result of its
success, they are still expanding both
domestically and internationally today.
Offering high-profile legal counsel in
the fields of intellectual property, life
sciences, marketing and advertising,
civil and commercial litigation,
corporate and regulatory, and personal
data security, the company has more
than 27 years of experience.
It helps clients overcome the legal
challenges they face by providing clear
and accurate advice that recognizes
and minimizes risks, foresees and
resolves issues, and secures the highest
potential profit for the clients within
each business opportunity, market, or
industry.
Due to its unwavering commitment to
each project, it is famous for its client-
focused service delivery method that
generates results quickly and
effectively. This is made possible by
the firm's commitment to each project;
its thorough approach based on years
of experience across a range of practice
areas; the assertiveness and
competence of its associates; and its
excellent understanding of clients'
business objectives.

Life Story
Liam was born and raised in a small town in the north of England,
located on the outskirts of the North Yorkshire Moors. He participated in
youth football leagues for several of England's top football (soccer)
academies, including York City and Leeds United. He was released from
York City (League 2) when he was 12 years old, which finally caused
him to give up football for a short while. Liam later went on to play
football again which resulted in a two-year contract with Leeds United at
the age of 14 but later released after the two year contact. Liam re-joined
York City, the team that had previously dropped him, for the next two
years after turning 16 and signing his first professional youth contract. At
the end of the contract, Liam was once again released, and at that time
he was offered the chance to join a football club in the north of Sweden,
where he played for the following few years.
In 2017, Liam suffered a career ending injury when he tore two
ligaments, strained one, and tore both cartilages in his knee. After two
years of rehabilitation and two operations, he made a limited return to
football, playing with Swedish Division 1 and 2 teams and later training
with a Singapore Premier League team in 2019.
Cellfion AB
Liam had the good fortune to land a job in 2020 with the Linköping-
based business incubator LEAD, where he worked on a variety of deep
tech projects. He met the research team behind the amazing technology
and learned more about the work being done at the university through
one of those projects, the Cellfion one. He spent six months researching
the industry and financial prospects for the study and rapidly realized the
potential significance of the technology. It was
a sustainable technology that would also be
used to the energy transition, one of the
fastest-growing and most important sectors of
the economy.
To the best of the team's knowledge, Cellfion
is developing and commercializing the world's
first bio-based ion-selective membrane made
from the most abundant biopolymer on the
planet, cellulose derived from wood. The
membrane can be used in different energy
storage and conversion devices such as Redox
Flow Batteries (a battery technology that can
store substantial amounts of energy) and
hydrogen technologies such as fuel cells (used
for hydrogen conversion to electrical energy)
and Electrolysers (used for the production of
green hydrogen). He says, "Our solution isn't
limited to just these devices, as we have
identified over 10 possible applications for the
material."
The Force behind Joining Sector
The key driving force to join this sector was
the feeling of knowing that Liam could make a
real impact with the technology. He says,
"Climate change is one of the greatest
challenges we are facing, therefore we need to
reduce greenhouse gasses from the
atmosphere." One thing that is being
overlooked when it comes to climate action is
the materials that are being used. The world is
still turning to unsustainable materials that are
fossil based and contain rare, non-abundant
metals because of the lack of better
alternatives. This is where Liam believes that
Cellfion can make an impact and hopefully
inspire others to dare to take similar journeys.
Seeing Challenges as Ways of
Transformation
The future of manufacturing is exciting. The
number of innovations that can be made in the
area are enormous and Liam sees that
manufacturing has the potential to be modern
and innovative. He says, "We already see a
push towards more sustainable manufacturing,
and I believe that clean and bio technologies
will be the future of manufacturing.”
Liam wants to see more daring individuals
advancing novel, useful technology.
38 | SEPTEMBER 2023

Governments, risk capitalists, engineers, entrepreneurs,
and researchers all have important roles to play in this.
The absence of risk-takers and entrepreneurs that desire
to advance the technology into a commercial product
causes a lot of wonderful research and new concepts to
be lost. He thinks industries can create the future it
desires by promoting greater innovation.
According to Liam, in a start-up or scale-up company,
one is constantly developing procedures and adapting
value propositions based on the customers' demands and
wants, which is a never-ending process. He asserts,
"What we put a lot of focus on today is customizing our
membranes for different market segments and
customers." He believes that through market and
customer focused development, Cellfion can improve
performance and increase the efficiencies of energy
devices. He adds, "There is immense potential in
optimizing our solution to fit specific requirements in
each of the applications we target, as well as the 10
potential applications we have identified."
Guidance for Future Leaders
Liam can guarantee that there will be days when
everything feels hopeless, or one gets stuck in a rut. He
suggests for those times, "Just keep going." He asserts,
"You can only fail if you quit; hardships are just a part
of the journey." He recalls, "My father always said to me
growing up that hard work beats talent when talent fails
to work hard. This is something that I carry with me
every day, and something I saw as a footballer. The most
talented players I played with at an early age are now
working in dead-end jobs, whereas the ones that gave
everything but did not have the most talent are now
playing in the Premier League or representing
international teams."
Liam also believes that it is so easy to get caught up in
one's own work and the little details that one actually
loses sight of the long-term goals or fails to see how far
he or she has come. He says, "By surrounding yourself
with experts and people you can trust, you can always
find a way to solve challenges."
Future Ideas
Liam envisions a really thrilling journey over the next
five years. He anticipates that the business will have
reached out to other geographic areas, increased the
number of skilled employees at the company, researched
new goods to add to its product line, and built the first
plant in the world for the production of bio-based ion-
selective membranes.

Luke
Marani
Luke
Marani
Revolutionizing E-commerce by Reshaping
Online Stores through Ground-breaking
Software
40 | SEPTEMBER 2023

From Adversity to Triumph
Luke is a normal guy of 23 years old, that start his online
business career when he was 20. In the past Luke doesn't
had a very good time… his situation it was like: Debt, no
money, no friends and bad situation at university… so he
spent bad times with himself.
But from this bad situation and diﬃcult things, Luke
found from him the strengthens to wake up and start to
discover a method for earning online, without money,
knowledge and too much time to invest.
He bought a lot of courses for thousands and thousands
of dollars but the results didn't arrive… so from this
experience, he learn an important lesson: It's better to
have own method for earn online and don't use the old
method that everyone today use.
Despite these adversities, Luke discovered the resilience
within himself, prompting him to seek an online earning
method that required no money, expertise, or signiﬁcant
time investment. He ventured into purchasing numerous
courses, spending thousands of dollars, but
unfortunately, the desired results eluded him. However,
this experience taught him a valuable lesson: it is
preferable to have a unique approach to online earning
rather than following the same old methods everyone
else employs.
Luke's breakthrough came with an automated online
earning method that required no expertise or resources.
Recognizing AI as the future, he embraced it, rising from
his challenging past. By harnessing AI's power, Luke
transformed his life, paving a brighter future in online
entrepreneurship.
A Path to Unlock Financial Freedom
The primary objective of the "Luke Academy" is to
empower ordinary individuals such as students,
employees, entrepreneurs, and the unemployed to
generate income from the comfort of their homes without
working long hours, investing in cryptocurrencies, the
S&P 500, or any other complex endeavors, and without
requiring prior knowledge.

A Legacy of Excellence in Retail
Distribution and Manufacturing
Mitch Gould, the accomplished
Founder and CEO of NPI, brings a
l e g a c y o f e x c e l l e n c e i n r e t a i l
distribution and manufacturing as a
third-generation professional. With an
impressive career spanning over 25
years, Mitch has honed his expertise
across diverse consumer product
categories, including lawn and garden,
hardware, sports nutrition, dietary
supplements, skincare, nutraceuticals,
cosmeceuticals, and beverages.
46 | SEPTEMBER 2023

Mitch leveraged his entrepreneurial spirit and
extensive retail expertise to establish
Nutritional Products International, Inc. in
2007. The driving force behind the company was a clear
vision: to offer affordable guidance and support to small
and medium-sized brands, both domestic and
international. With his deep understanding of the industry,
Mitch recognized the common challenges faced by
numerous businesses, even those boasting exceptional
brands on a global scale. "I watch the latest retail and
economic trends, which benefit our clients as they plan to
entertheUS marketor expandsales here,"says Mitch.
Throughout his journey, Mitch has been a trusted
representative for esteemed organizations such as Igloo,
Rubbermaid, Sunbeam, Remington, Chapin, Paramount,
Miracle-Gro, Native Remedies, Flora Health, Steven
Seagal's Lightning Bolt, Body Basix, and Hulk Hogan's
extreme energy granules. His proven track record includes
successfully guiding a wide range of products from
concept to store shelves, with many earning prominent
features in renowned publications such as Time,
Newsweek, Sports Illustrated, People, US, U.S. News &
World Report, Men's Health, and Maxim. In addition to his
product expertise, Mitch has consistently demonstrated his
leadership acumen by building and managing high-
performingnationalsalesteamsthroughouthis career.
Mitch's remarkable industry insights have paved the way
for the successful entry of new entrepreneurs, major
corporations, and celebrity-branded products into coveted
markets and accounts across the country. Notable
achievements include securing placements for iconic
products like Steven Seagal's Lightning Bolt, Hulk
Hogan's "Hogan Energy" supplement, and Chuck Liddell's
Iceman RX in highly sought-after retailers such as
Walmart USA,Walmart International, Sam's Club, Costco,
GNC, Tree of Life, Albertson's, Amazon.com, Walgreens,
CVS, 7-Eleven,Target, USASports,VitaminWorld, Home
Depot,Lowe's, andMenards.
Collaboration lies at the heart of Mitch's success, as
evident in his partnerships with industry luminaries.
Noteworthy collaborations include his alliance with the
legendary eight-time Mr. Olympia Ronnie Coleman to
establish RonnieColemanNutrition.com, his joint venture
with Hulk Hogan for HoganNutrition.com, his partnership
with Roberto Clemente Jr. for PowerIce.com, and most
recently, his involvement with Tapout Nutrition. These
ventures reflect Mitch's commitment to driving innovation
andgrowth withintheindustry.
Unmatched ExpertiseandAll-In-One Solutions
NPI stands out from its competitors primarily due to its
expertise. Mitch began his career as a marketing and sales
agent for renowned companies such as Igloo,
Rubbermaid, Sunbeam, Remington, Chapin, Paramount,
Miracle-Gro, Native Remedies, and Flora Health.
Throughout his career, Mitch secured significant purchase
orders with major retail stores like Target, Walmart,
Lowe's, Costco, Walgreens, 7-Eleven, GNC, and CVS at
theirnationalheadquarters.
Mitch developed the "Evolution of Distribution" system
for NPI, a comprehensive solution that combines expert
services to enhance sales and introduce new brands in the
USA. NPI boasts a highly experienced team capable of
handling all aspects of sales and marketing. Mitch's focus
on pricing and speed to market has streamlined the sales
expansionandproductlaunchprocesses.
NPI provides a complete, all-in-one solution for product
launches in the United States. With its proprietary
"Evolution of Distribution" system, NPI has the capacity
to import, distribute, and promote products in various
sectors, including food, drug, mass, convenience stores,
warehouse clubs, and military channels. Effectively
acting as the overseas clients' US headquarters, NPI
allows clients to take advantage of its services at a
reasonableprice.
48 | SEPTEMBER 2023

Mitch emphasizes how NPI can help clients achieve their
goal of entering the US market, offering a range of
services that eliminate the need for recruiting sales
representatives, administrative assistants, warehouse
space, marketing expertise, logistical knowledge, and
FDA compliance. The "Evolution of Distribution"
platform proves invaluable in reducing costs for NPI
clients and facilitating their successful entry into the US
market.
Navigating the Changing RetailLandscape
The COVID-19 pandemic had a profound impact on the
retail industry, accelerating the growth of e-commerce.
While online shopping had been steadily increasing, the
pandemic compelled customers to make in-person
purchases of brands they had previously only bought
online. To adapt to these changing consumer behaviors,
retailers introduced new services such as curbside pickup,
next-andsame-daydelivery, andmore.
For brand manufacturers, especially those who primarily
operated online, these changes presented new challenges.
Managing the supply chain became increasingly difficult
as they needed to meet the demand if a retail store decided
to carry their brands.As an example, one customer shared
with Gould that the bottle cap they had been using faced a
backorder of nine months, forcing them to switch
suppliers. The importance of having an online presence,
which was already significant before the pandemic,
becameevenmorecriticalduringthehealthemergency.
Many businesses, particularly startups, excel at
developing innovative products but lack the necessary
personnel to effectively market and sell them. These
companies require a team of talented and qualified
employees to navigate the complexities of the retail
industry.

Trailblazing Legal Innovation and
Empowering Saudi Women

In the dynamic landscape of Saudi Arabia's legal sphere, one name
stands out as a driving force behind groundbreaking advancements
and societal progress. Nasreen Alissa, a true pioneer and champion
of women's rights, has dedicated her career to reshaping the legal
landscape and empowering Saudi women like never before.
At the heart of her mission lies KnowYourRights, an extraordinary
mobile application that Nasreen conceived and developed. This
trailblazing platform serves as a guiding light for Saudi women,
equipping them with a comprehensive understanding of their rights
and arming them against potential legal pitfalls stemming from
ignorance. As the first of its kind in the Kingdom and beyond,
KnowYourRights has become a beacon of empowerment and
knowledge.
Before embarking on her entrepreneurial journey, Nasreen honed
her legal expertise at Freshfields Bruckhaus Deringer LLP, in
association with The Law Firm of Salah Al-Hejailan. Over the
course of five years, she honed her skills in corporate and
commercial law, intellectual property, and information technology.
Today, she leverages her extensive experience to offer invaluable
counsel to tech businesses and startups, nurturing their growth and
ensuring legal compliance.
Nasreen's tireless dedication and remarkable achievements have
not gone unnoticed. In recognition of her outstanding
contributions, she was honored with the prestigious Arabian
Business KSA Women Excellence Award for Best Female Lawyer of
the Year in 2022. Her unwavering commitment to justice and
advocacy has established her as a trailblazer and a woman of
unparalleled influence.
52 | SEPTEMBER 2023

Pioneering Legal Excellence in
Riyadh
The Law Firm of Nasreen Alissa,
founded in 2018, stands as a
pioneering legal institution in Riyadh,
Saudi Arabia, distinguished by its
leadership under a Saudi female
lawyer. This esteemed law firm offers
comprehensive legal services and
innovative solutions to a diverse range
of clients, both local and international.
With a particular emphasis on catering
to the needs of corporations,
individuals, startups, and small to
medium-sized enterprises The Law
Firm of Nasreen Alissa ensures tailored
and top-notch legal assistance.
Committed to addressing the specific
requirements of each client, the firm's
dedicated team tirelessly works to
deliver optimal legal solutions.
Moreover, the firm's expertise is
complemented by the incorporation of
best management practices, ensuring a
superior service experience for all
those who engage with it.
Breaking Barriers
The Law Firm of Nasreen Alissa,
established in 2018, stands witness to
the rapid and favorable evolution of
laws and regulations concerning
gender equality. Nasreen perceives this
remarkable shift as a testament to the
progressive strides being made, aligned
with the empowerment of women as
envisioned in Vision 2030. Admittedly,
she finds herself blessed, and filled
with pride, witnessing such significant
transformations within her country.
Grateful for her own fortunes, Nasreen
fervently wishes to serve as a source of
inspiration for other women, urging
them to fearlessly pursue their
aspirations and embrace risks. In her
own journey, she has taken bold steps
and pursued her dreams, leading her to
discover extraordinary opportunities
beyond her imagination. Drawing from
her personal experiences, Nasreen
passionately encourages every woman
to follow suit and embark on their own
ventures of self-fulfillment and
achievement.
Global Recognition
In a momentous collaboration, Google
embarked on a transformative project
in 2019, capturing the extraordinary
story of Nasreen and her
groundbreaking application. The tech
giant flew its team to Saudi Arabia to
produce a captivating documentary,
providing an intimate glimpse into
Nasreen's remarkable journey. The
documentary, available at
https://www.youtube.com/watch?v=ru
KP0YcSHfQ , serves as a testament to
her trailblazing spirit and the impact of
her innovative mobile application.
Furthermore, Google's commitment to
amplifying the voices of inspirational
women led to the creation of a separate
documentary that featured Nasreen and
five other exceptional Middle Eastern
women. This powerful film, accessible
at
https://www.youtube.com/watch?v=W
OAKyU3PTcs showcases their
collective efforts in utilizing
technology to pursue their goals and
empower others in their respective
fields.
Building on her previous successes,
Nasreen unveiled her latest venture in
2022, an unprecedented milestone in
the Kingdom of Saudi Arabia. Fintech
Buddy Saudi Arabia, the brainchild of
Nasreen, introduced a groundbreaking
platform that serves as a comprehensive
hub for fintech companies. It offers a
range of professional services,
revolutionizing the way these
innovative businesses navigate the
financial landscape. As the first-of-its-
kind initiative in KSA, Fintech Buddy
Saudi Arabia continues to redefine the
fintech industry and propel it towards
new horizons.
Through Google's captivating
documentaries and Nasreen's
pioneering endeavors, the world bears
witness to the remarkable power of
technology and unwavering
determination.
Embracing Growth and Fulfillment
Nasreen firmly believes that her true
growth and development as a legal
leader stem from her ability to aid
others. She recognizes that her
profession involves not only supporting
justice within society but also standing
up for what is right, earning the respect
of those around her. Reflecting on her
diverse life experiences, Nasreen
acknowledges a journey that has taken
her through various countries, early
work engagements, and extensive years
of education. With four degrees under
her belt - two Bachelor's degrees and
two Masters - her life has resembled a
roller coaster ride. Nasreen understands
that life's essence lies in the
accumulation of experiences, whether
positive or negative. From the positive,
she draws strength and continues to
build upon it, while from the negative,
she gleans valuable lessons and grows.

YESENIA
FERRERAS
Empowering
Excellence while
Leading with Empathy
and Dedication
54 | SEPTEMBER 2023

ASGC Prin ng
ASGC, Inc has proven itself as a pioneering force
in the industry by adop ng a forward-thinking
approach to developing and innova ng new
products for labelling, branding, and product
decora on. The company endeavours to
customize its formulas to meet the speciﬁc
needs of each customer's applica on,
recognizing the unique nature of each product.
This strategy allows ASGC, Inc to provide
tailored products that enhance the quality of its
customers' products. The company priori zes
the success of its customers and ensures that
every business decision is made with their
interests in mind. ASGC, Inc's customer-centric
approach has been the key to its success and is
aimed at achieving new milestones in the
future. ASGC, Inc is a commercial, business-to-
business prin ng company that believes in
suppor ng consistent product quality while
keeping costs down for its customers.
ASGC, Inc has built its founda on on the
principles of delivering superior customer
service, high-quality products, and compe ve
prices. The company has also established an
internal culture that emphasizes trea ng others
the way they would like to be treated. It brings
sa sfac on to the employees of ASGC, Inc to
know that their hard work directly contributes
to the success of their customers.
56 | SEPTEMBER 2023

her strong commitment to creating a positive work
environment for her team, ASGC Printing President,
Yesenia Ferreras, leads by example and places great
emphasis on empathy and consideration for
humanity in leadership. She has a strong
commitment to creating a positive work environment
for her team. As a leader, she understands the
importance of building up individuals and creating a
cohesive team.
Ferreras places great emphasis on empathy and
consideration for humanity in leadership, recognizing
that these qualities are integral to leading a resolute
team. She appreciates the unique contributions that
each member brings to the table and strives to bring
out the best in everyone at ASGC Printing.
The daily routine of Ferreras is driven by a passion for
ﬁnding solutions and creating outstanding products.
She welcomes challenges and ﬁnds great satisfaction
in delivering high-quality work. Her enthusiasm for
her work is infectious and extends to her team and
customers alike. Ferreras takes immense pride in the
products produced by ASGC Printing and the
company.
With

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