World's Outstanding Women Leaders in Business, 2024

www.worldsleaders.com Vol. 03 | Issue 07 | March 2024
Transforming Lives Through
Leadership in Nonproﬁt Organizations
Susan
Worsley
World's
Outstanding
Leaders in Business,
2024
Executive Director & CEO
North Georgia
Angel House Inc.
Womens Day

World's Outstanding Women
Leaders in Business, 2024
These days, women are conquering every barrier
standing in their path of achievement. They are setting
an example and helping people around them succeed
professionally. These female CEOs also make sure
that everyone has an equal chance at success while
advancing equality, straightforward work
arrangements, and equitable recruiting procedures at a
rapid pace. They help underrepresented working
groups grow and thrive in their careers by offering
mentorship.
All of these are the qualities of female leaders that are
creating a progressive and diverse workplace where
all workers feel respected and appreciated, regardless
of their gender, ethnicity, or background. As a result,
they are becoming a powerful source of leadership.
World's Leaders latest edition “World's Outstanding
Women Leaders in Business, 2024” has featured
women leaders who are making new paths of
resilience and determination, and transforming the
workplaces.
The cover has an accomplished Executive Director
and CEO at North Georgia Angel House Inc., Susan
Worsley has a proven track record in non-profit
organization management. Her expertise includes
nonprofit organizations, budgeting, coaching, crisis
intervention, and government affairs. Susan holds a
Doctor of Human Services degree with a focus on
Public Administration and Social Service Professions
from Capella University.
Having grown up near the ocean, Susan has spent
most of her life around the water. Certified as a diver,
she finds joy in sinking to the bottom of the sea,
reveling in the tranquility and appreciating the beauty
of marine life. A veteran who served four years
actively and three years in the reserves in the US
Navy, Susan has a global perspective from living and
traveling abroad, gaining valuable insights into
diverse cultures.
Also, while you flip through the pages, don't forget to
read the articles created by our in-house editorial staff
and industry experts.
Taking New Paths
Have a lovely read!

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Editor-in-Chief Steve Sanchez
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March 2024

y
08
Susan Worsley
Transforming Lives Through Leadership
in Nonproﬁt Organizations

Bev Moore
Christiane
Wuillamie OBE
Kirsty Gordon
Samantha Rincione
Meredith Caram
Mariam Saad
Colleen Callander
Lyn Ola
Alice Veglio
54
50
46
40
36
32
26
22
18

Susan
Worsley
Ph.D.
Transforming Lives
Through Leadership
in Nonproﬁt
Organizations
Cover
Story
08 | March 2024

An
accomplished Executive
Director and CEO at North
Georgia Angel House Inc.,
Susan Worsley has a proven
track record in non-profit
organization management.
Her expertise includes
nonprofit organizations,
budgeting, coaching, crisis
intervention, and
government affairs. Susan
holds a Doctor of Human
Services degree with a focus
on Public Administration and
Social Service Professions
from Capella University.
Having grown up near the
ocean, Susan has spent most
of her life around the water.
Certified as a diver, she finds
joy in sinking to the bottom
of the sea, reveling in the
tranquility and appreciating
the beauty of marine life. A
veteran who served four
years actively and three years
in the reserves in the US
Navy, Susan has a global
perspective from living and
traveling abroad, gaining
valuable insights into diverse
cultures.
Susan's professional journey
spans over 32 years in Child
Welfare, where she has
worked in various capacities,
including Investigations,
Family Preservation,
Adoptions, Residential Care,
and Administration. She
started her career in the state
of Florida and navigated
through the privatization of
the Department of Children
and Family Services.
Beyond her professional
endeavors, Susan always has
a dog by her side and has
cared for four Pembroke
Welsh Corgis while at the
North Georgia Angel House.
She maintains an active
lifestyle through running and
regular attendance at Orange
Theory Fitness. In both her
personal and professional life,
Susan strives for the best
outcomes, choosing to see
the positive in every
situation. Her belief in the
transformative power of
resilience, developed through
life's challenges, is a guiding
principle that she considers
priceless.
An
10 | March 2024

A Beacon of Excellence
The North Georgia Angel House has consistently maintained
its position in the top 1% of best-performing Child Caring
Institutes for over 15 years, according to the Department of
Family and Children Services. Nationally accredited through
the Council of Rehabilitative Facilities, the organization has
been providing a range of essential services to children in the
custody of DFCS (Department of Family and Children
Services) and DJJ (Department of Juvenile Justice). These
services include shelter, life skills, education, job readiness,
and more.
In addition to its core programs, the North Georgia Angel
House runs an innovative animal rescue program, pairing
children in shelter care with animals in shelter care.
Recognizing the restorative nature of the relationship between
children and animals, the program
provides a unique opportunity for both
the child and the animal to give and
receive love.
Responding to the challenges brought
about by Covid-19, the North Georgia
Angel House opened a school
specifically designed for children in
foster care. The initiative aimed to
create a safe environment where
children could work at their own pace.
This approach yielded significant
positive outcomes, with all students
earning passing grades and thriving
academically for the first time in 15
years. Subsequently, the school received
full accreditation, and plans are
underway to expand services to foster
youth in transition or those facing
academic challenges in larger school
settings. The organization's commitment
to the well-being and success of children
in foster care is evident in its innovative
and impactful programs.
Transforming Lives
As the CEO at North Georgia Angel
House, Susan's primary focus lies in
taking risks on children when others
have given up on them. The team
encounters children daily who have
moved across the state due to their
behaviors, and North Georgia Angel
House is dedicated to trying harder than
any other provider to give these children
the opportunity to be successful. The
organization's commitment is
unwavering, and if a particular approach
doesn't yield the desired results, it is not
for a lack of trying.
In addition to their ongoing efforts,
North Georgia Angel House opens its
12 | March 2024

doors every year for any former youth they have
raised. This heartwarming tradition welcomes
between 60-100 former girls who return home
annually. These individuals bring their own
children, creating a special opportunity for the little
ones to experience Christmas with an extended
family. This tradition, initiated about 15 years ago,
holds significant value as it provides these
individuals, who were once in foster care as
children, with a place they can always call home.
The commitment to creating a supportive and
lasting family environment reflects North Georgia
Angel House's dedication to the well-being of the
children it has cared for over the years.
Leadership Insights
Behind Susan's desk, two significant things convey
her beliefs about leadership. The first is Teddy
Roosevelt's "The Man in the Arena." This quote
reflects the idea that true leaders, like those in the
trenches every single day, may face challenges and
criticism. Despite being bruised and battered, the
focus remains on the fight, getting up time and time
again, and staying dedicated to the mission.
The second item is from Admiral William McRaven
(Retired), particularly his book "Make Your Bed"
and his commencement speech, which is required
reading for all staff at North Georgia Angel House.
The message is straightforward yet profound: the
little things we do each day accumulate to shape the
significant aspects of our lives. This underscores the
importance of attention to detail and the
understanding that small, consistent actions
contribute to larger accomplishments and overall
success. These two guiding principles reflect
Susan's perspective on resilient leadership and the
significance of daily efforts in achieving broader
goals.
Pursuit of Lifelong Learning
Being actively engaged in business strategy is
deemed critical by Susan in her role as the CEO.
She believes that a CEO should be well-acquainted
with all roles and responsibilities within the
business to provide optimal oversight. This entails
being present at work and actively participating in
all facets of decision-making.
Susan attributes her success to possessing a great
sense of humor, a resilient spirit, and a faith in God.
She places value on all aspects of life, both positive
and negative. Susan holds the belief that every life
experience is intentional and serves as a means to
facilitate learning. She appreciates working with
individuals who are passionate about their work and
can look beyond today's behavior for the prospect
of a better tomorrow.
To continue growing as a leader, Susan emphasizes
the importance of daily reminders about why she
works in this field. Acknowledging that someone
will always be dissatisfied, she values the ability to
agree to disagree agreeably—an essential quality
often lacking in today's emerging leaders. Susan
believes it's acceptable to support an unpopular
decision, emphasizing the significance of
prioritizing what is right over who is right. Taking
responsibility when things go awry, offering
apologies, and actively seeking solutions remain
timeless and crucial aspects of effective leadership.
Challenges in the Digital Age
Susan has observed a significant change at the
North Georgia Angel House, particularly in the
increased dependence on cell phones among
children. Many children now have access to cell
phones and are often unwilling to part with them.
This poses a challenge when supervising contact
between children and their parents, as unsupervised
phone use carries substantial risks. The organization
has encountered issues with both previous and new
predators soliciting children for inappropriate
content.
worldsleaders.com | 13

To address these concerns, a policy has been implemented
requiring all children with phones to surrender them daily
for inspection, checking for any inappropriate content.
However, there are instances where children appeal to the
court to order the organization to allow them to keep their
phones without inspection. When the court blurs the line
between making rulings and extending into parenting
decisions, the organization is left with limited options,
often resulting in the discharge of a child from the
program.
Approach to Collective Responsibility
When Susan was in the military, the team
understood the importance of teamwork.
If there was a team member struggling, it
was seen as the collective responsibility
to assist them. This approach is strongly
valued. When encountering individuals
seeking individual recognition, efforts are
made to guide them towards a different
career. The work at hand cannot be
accomplished in isolation. The
organization operates continuously, every
day of the year, necessitating consistent
contributions from everyone. The
expectation is that individuals are
available to contribute around the clock,
including answering the phone and being
willing to work. The same commitment is
expected from everyone on the team.
Lead with Integrity and Resilience
Susan's advice to someone stepping into a
leadership position for the first time is to
surround oneself with individuals
possessing good ethics, an honorable
character, a compassionate heart, and the
ability to confront adversity even when
others may not. In leadership, the work
can be challenging, recognition may be
minimal, criticisms numerous, and results
subject to public scrutiny. In navigating
these challenges, Susan emphasizes the
importance of maintaining a sense of
humor. Acknowledge that there will be
days when the difficulty of the work may
bring you close to tears, and on those
days, finding the ability to laugh can be a
powerful tool for resilience and
perspective.
14 | March 2024

Offering a Personalized Travel
Adventure Encompassing
Africa's Magniﬁcent Wildlife,
Stunning Landscapes, and
Lively Cultural Experiences
Kirsty
Gordon

Chief Revenue Oﬃcer
JS Group
MEREDITH
CARAM
An Emblem of Women Empowerment
and Visionary Leadership
50 | March 2024

Effective leadership is all about
creating a positive environment
with a purpose that matters, a
plan that works, and outcomes
that meet your objectives.
Impactful leaders understand how
important it is for the team to
embrace the challenge or
opportunity ahead, contribute to
the solution development, and
internalize the winning strategy.
Meredith Caram, JS Group's
Chief Revenue Officer, is a
motivator who inspires,
encourages, and motivates her
team to achieve their goals. Her
ability to take organizations to
new heights of success has been
helped by her decisiveness. Her
expertise embodies knowledge
and experience, as well as a
proven track record that inspires
confidence.
Meredith earned her MBA in
STEM Leadership from Brown
University in 2018, fueling her
academic curiosity and impact on
the business world. Meredith
Caram joined JS Group as Chief
Revenue Officer in February
2021, bringing with her
intellectual leadership, strong
channel expertise, and an
solutions, advancing women in
technology, focusing on customer
obsession, and growing
nextgeneration
leaders while cutting
through the noise to deliver
outcomes.
JS Group and Future Strategies
The JS Group, founded in 2018,
is a market-leading consulting
organization that develops
effective go-to-market strategies
and channel activation programs
for technology companies.
As we all know, as technology
advances, the channel evolves as
well. The "digitalnormal" is one
of the things that sets JS Group
apart, including its social selling
program, which helps partners
uncover new leads and close more
transactions. For many
businesses, achieving a new
digital normal is vital to their
survival. This opens up a huge
window of opportunity for the
channel, which JS Group is
assisting businesses with.
Security, IoT, enterprise video,
cloud, and mobility services are
all areas where the JS Group team
excels.
Long before the epidemic, the JS
Group concentrated on digital
norms and emerging distribution
methods. Creating programs to
assist its clients in creating
demand, capturing sales, and
evolving their prowess in an
increasingly digital environment
allowed us to gain market share
during the difficult circumstances
of the last two years and positions
us for future success. Meredith
claims that the team is doubling
down on areas such as edge
computing and 5G, which allow
for the implementation of exciting
new technology. She asserts,
"We're digging in areas like AI
and security.”
Meredith sees this year more than
ever, everyone is focused on
demonstrating value in a world
that has shifted and will never go
back, which means partners'
business models need to change.
She says, "Our programs solve
these challenges with how to
provide the technologies, market
the technologies, and sell the
technologies to make sure the
channel remains relevant in the
coming years as we move into
another evolution.”
Growth is the name of the game
these days. Meredith ensures that
JS Group will continue to
enhance its offerings in order to
enable market channel
acceleration while also being a
good partner and industry
member. Meredith's mission is to
develop innovative new ways to
increase channel capacity while
also increasing growth and
generating high-margin revenue
for their clients.
Raising Voice for Women's
Equality in the Corporate
Sector
Meredith has received 5-star
channel program honors and is
the recipient of numerous
industry awards, including the top
10 most influential CROs for
2021 and the top 10 most
powerful women in technology
for 2020, to her joy.
E

Her passion for technology and
joining the JS Group team comes
at a pivotal moment: the advent of
the fourth industrial revolution,
fueled by 5G, which provides the
organization with low latency,
high-speed digital technologies.
Edge computing and linked
devices, for example, are helping
to define a new future for us all.
All disciplines, industries, and
economies are projected to be
impacted by this revolution.
Meredith's business and
leadership skills, like these rising
technologies, are upending the
status quo, assisting tech
enterprises in entering new
markets and shaking up growing
industries to win new business.
The JS Group provides clients
with an average improvement rate
of 17 percent in channel operating
costs and a 40 percent
improvement in channel
performance.
When she first started in sales at
AT&T, Meredith saw possibilities
to climb up and establish avenues
to prove her value. Because she is
a woman, she has always felt
compelled to work more and
establish herself in a
maledominated field like sales.
Meredith has worked with
colleagues to redefine ideas of the
attributes that make a strong
leader in revenue-generating roles
in order to overcome this hurdle
with other women who feel the
same way. It was vital to create an
environment in which she could
establish goals for herself in order
to advance her profession, but it
didn't end there. It has grown to
include new ways for women to
shine in their own unique way.
Meredith is a high-energy person
who claims that jumping out of
bed each morning is one of the
nicest parts of her day since each
day is a new chance to write a
new happy ending. She
concentrates on the prospect of
success every day and isn't really
sure what that means for her, but
it entails being motivated by
people, working on yourself,
avoiding negativity, and
achieving her objectives.
Meredith says, "If you're a
woman working in any type of
male-dominated field, it's vital to
always be aware of gender
roadblocks so you can be savvy
and strategic about your next
career move." Meredith says she's
met a lot of brilliant, educated
allies, but she's also met a lot of
males, who harshly criticize her
potential and make her feel
unwelcome, as if she doesn't
belong. Meredith feels that
women are strong and desire to
bond over shared experiences. It
irritates her even more when she
sees an all-male panel at industry
events. She rationalized it at first
by claiming that all of the women
were preoccupied; now she
believes it to be another one of
those pathetic things. She adds,
"Women should be represented,
and she is passionate about
identifying ways to not only
actively support this rich talent
but also define and innovate it.”
A Message to All Aspiring
Females Out There
Meredith discovers that one
barrier stands out above the rest:
women's lack of confidence. The
problem isn't that women lack
confidence in themselves; it's that
companies lack confidence in
women. Meredith is particularly
enthusiastic about this because
she has frequently been defined
by stereotypes in which a
woman's stated role is a
secondary one. Meredith asserts,
"To make this change from
secondary to primary, I had to be
bold about change and address
this gender bias by bringing
stakeholders together to create
action that is also good for
business." Meredith's strong voice
for women in technology inspires
other female executives to share
their own adventures, provide
professional advice, and conduct
thought-provoking dialogues.
Meredith has a number of
leadership lessons to teach, all of
which revolve around women
speaking for themselves and their
evolving needs and wants, which
helps to develop workplaces that
are inclusive of all women. The
most important thing is to be the
first — don't wait for permission
to take the lead. She says, "Take
the initiative and take action. The
new playbook for being a good
leader is Apple TV's Ted Lasso –
watch it and ask yourself, "How
can I bring a little of Ted Lasso
into my daily work?" Ted's
unwavering optimism, ability to
motivate a team, and unmatched
empathy inspire me to imagine
what the future of work might be
like."

World's Outstanding Women Leaders in Business, 2024

World's Outstanding Women Leaders in Business, 2024

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