The world of work has changed! Undoubtedly, Leadership now differs significantly from what was obtainable in the past. Today, some organisations' workforce comprises solely of a lens, a speaker, and a mic. While others opt for a fine mix of onsite, geographically dispersed workers and work rotation to leverage the advantages of working remotely. These new work preferences mean that business leaders need to learn how to lead remote teams effectively. In addition, leaders need to equip themselves with the proven strategies, tips and resources that can help them build exceptional, productive and highly engaged remote teams. While organisations and employees alike cannot downplay the benefits of working remotely, it has become essential to reskill business leaders and ensure that they can effectively drive these dispersed teams to deliver the desired business results. Suppose you currently lead a fully remote or a hybrid team, or you simply expect to lead one in the future, then the insights from the slide will help you build successful remote teams, develop your remote workforce, minimise unclear expectations, create systems to boost productivity, adapt to challenges and ultimately achieve the desired business goals and objectives. In this deck, you'll gain valuable tips and proven strategies to help you succeed as a remote leader. You'll also learn: The unique factor that differentiates remote teams How to drive engagement among remote teams The six (6) hands-on strategies you'll need to master for success The most valued skill for remote leaders

1. Proven Strategies to help you manage dispersed and remote teams.
Cracking the Remote Leadership Code

2. Key Remote Statistics
of employees with a
remote work option often
plan to work remotely
more often in the next five
years
growth (since 2010) in
the number of people
who work remotely at
least once per week
42% 400%

3. Remote Leadership is different…
3
Human interaction is often laced with signs.
People need signs to communicate more effectively at a
multi-dimensional level.
In a typical work environment, people use cues like body
language, eye contact, facial expressions, voice tone, etc.,
to understand a person better.
Most of these signs are lacking in remote teams so remote
leaders need to learn how to structure communication in
remote teams to account for these gaps.

4. 4
Leading via the lens means paying attention
to the impact of the lack of proximity on
remote teams and designing systems to
correct for these factors while taking
advantage of the opportunities remote
team offers.
Click here to read: Leading Through Crisis – 7 Tips for Business Leaders

5. • Unclear Expectations
• Faulty Assumptions
• Loneliness
• Miscommunication
• Social Isolation
• Lack of sense of belonging
Common Remote
Challenges

6. How can we become
Exceptional
Remote
Leaders?

7. 1. ASK
Remote managers need to ask
team members questions about:
• Work Style
• Communication Preference
• Team Norms
• Leadership preference
Asking these questions creates
an atmosphere that shows
that you care.

8. • Be clear about your intention – What do you want as the desired
outcome?
• Communicate clearly - Make sure that there are no misunderstandings.
Where possible, ask individuals to say their understanding back to you to
validate that they are in line with your expectation.
• Define and further clarify when necessary – Ensure that expectations
are in line with reality during check-ins.
Make sure that everyone on the team knows what is expected of them.
2. Create Clear Expectations

9. Paradigm
3. Invite Contributions
www.paradigm.com
Employees who feel their voices are heard are 4.6
times more likely to feel empowered to perform their
best work.
Allow people to express how they're feeling, talk
about what's going on for them, and put forward their
ideas.
“How do I empower my team to self lead a way in
which they can feel like they belong and they feel like
they are connected?”
Actively and explicitly invite contributions by calling
on people to contribute.

10. 4. Create a balance
When working with hybrid teams, there's
this tendency for the people at the head
office to feel as though their work is the most
important because that's where the
decisions are made.
Pay attention to team distribution, ensure
that all locations are treated similarly, and
avoid preferences.
Also, balance the contributions of team
members between speaking and listening.

11. 5.
Leverage
Technolog
y
Leverage technology to bridge the proximity gap and
make teams feel closer to each other.
Research on the best online collaborative tools to use. In
addition, ensure that you leverage the tools you have
decided upon to the best of their capacity and not
necessarily jumping on to the next best platform just
because it's there.
Also leverage technology to make information more
accessible (by sharing folders to the cloud, using
team/groups for work communication, using project
management tools, etc.

12. 6.
Consider
other
details
When leading remote teams, you need to consider the
other details such as timezone, multicultural
differences, varying holidays, etc.
You need to create harmonized work schedules that
minimize the negative impact on everyone.
You should also allow for multicultural differences when
working with globally distributed teams, such as slowing
down your speech when talking, using the right mix of
words, avoiding words that have special meaning in a
particular location (local slang), etc.

13. What is the Most
Valued skill for
remote leaders?
71% of employers say
they say they value
emotional
intelligence over IQ.

14. • Stay calm under pressure.
• Resolve conflict more effectively
• Identify and regulate your emotions
• Have an increased level of self-awareness and social awareness.
• Make thoughtful business decisions
• See things from a different viewpoint
• Learn from mistakes and take feedback
• Hold yourself accountable
High EQ enables leaders to:

15. The 6L’s to
Remote
Leadership
Mastery
Step 4:
Limber
01
0
3
05
0
2
04
Step 1:
Lend
Step 2:
Link
Step 3:
Listen
Step 5:
Look
Step 6:
Learn

16. 1.
Lend
This is about
lending your
team a hand,
getting close and
having a chat.

17. 2.
Link
Staying connected with
clients, maintaining existing
relationships, and
reconnecting with new team
members to keep them
motivated.
Demonstrate that you place
value in your people no matter
where they are. The
appreciation assumed is never
received.

18. 3. Listen
This involves activel listening to truly understand
what team members are saying. Remote leaders
need to take a step back and listen to
understand, not just reply.

19. 4. Limber
This involves merging social activities with virtual
sessions to stay refreshed and re-energized (i.e.,
exercises or fun activities)
Ask your team for suggestions on how to
incorporate virtual social hour. Have a
watercooler group where people can have fun,
infuse fun into your activities and let people know
that you care.

20. 5.
Look
Pay attention
and being a bit
more observant.

21. 6. Learn
What more do you need to learn about?
Location, time differences, people,
background, problems, leadership?
Ensure that you make everyday a school

22. READY TO GET
STARTED?
Visit www.workforcegroup.com or
Send an email to -
hello@workforcegroup.com

23. YOUR BUSINESS YOUR PEOPLE OUR FOCUS
=
Workforce Group
… We go
beyond

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Occupational testing
and Success Profiling
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Employer of Record
Recruitment Process
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25. Workforce by Numbers
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Businesses
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20
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d
Employees
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