The document discusses critical leadership competencies for organizational success. It defines critical leadership competencies as the current and future qualities needed by leaders to drive sustainable performance and achieve organizational goals. The document outlines a process for selecting critical competencies that involves considering an organization's vision, mission, strategies, capabilities and other inputs. It then provides a list of 50 potential leadership competencies and explains each one in 1-2 sentences.

1. Critical
Leadership Competencies
for Organizational Success
Wong Yew Yip
yewyip@gmail.com

2. 2
What are Critical Leadership Competencies?
Critical Leadership Competencies are the current
and future leadership qualities required to drive
sustainable performance in order to achieve
Organizational Vision & Mission

3. 3
Selecting Critical Leadership Competencies
Vision,
Mission &
Core Values
Business
Strategies
Brand
Promise &
External
reviews
Surveys,
Complaints,
Feedbacks
Organizational
Capabilities
Competencies Pool
Shortlisted
Competencies
Competency
Selection
Selected Critical
Leadership Competencies
 Critical Leadership
Competencies are different
for each Organization and are
based on the Organization’s
Vision, Mission, Strategies,
Capabilities and other key
inputs
 Use the Funnel Technique to
select the Critical Leadership
Competencies that are
necessary for the leaders of
your Organization
 Generally, an Organization
chooses between 5 to 10
Critical Leadership
Competencies

4. 4
50 Leadership Competencies for Selection
50 Leadership Competencies
1. Accountability 11. Communication 21. Enthusiastic 31. Motivating People 41. Results Oriented
2. Analytical
12. Continuous
Improvement
22. Ethical 32. Open to ideas 42. Self Confidence
3. Build relationships 13. Courage 23. Flexible 33. Ownership 43. Self Discipline
4. Build teams 14. Credibility 24. Focus 34. Passion 44. Self Esteem
5. Caring 15. Decision Making 25. Humble 35. Persistent 45. Self Starter
6. Character 16. Develop others
26. Influencing
Change
36. Personal Mastery 46. Strategic Thinking
7. Charisma 17. Drive performance 27. Initiative
37. Positive Mental
Attitude
47. Time Management
8. Coaching
18. Emotional
Intelligence
28. Innovative 38. Problem Solving 48. Trust others
9. Collaboration 19. Empathy 29. Inspiring People 39. Respect 49. Visionary
10. Commitment 20. Empower 30. Integrity 40. Responsibility 50. Values Driven

5. “It is not only what we do, but also what we do not do,
for which we are accountable” ~ Moliere
Accountability is the
ability to take
responsibility and
ownership for decisions,
actions and results, not
blaming anyone or
anything

6. “The advantage of the analytical approach is that it is widely applicable, and it
can provide a considerable amount of quantitative information even with a
relatively poor resolving power” ~ Christian de Duve
Analytical is the ability to
tackle a problem or
situation by using a logical,
systematic and sequential
approach to achieve sound
and decisive solutions

7. “Build the right relationships with the right people and nurture them
over time and you’ll always have a leg up on the competition ~ Paul May
Building Relationships is
the ability to build bonds
and actively maintain
contacts and networks to
achieve positive
outcomes and further the
organization’s goals

8. “I can do things you cannot. You can do things I cannot.
Together we can do great things ” ~ Mother Teresa
Building Teams is the
ability to work co-
operatively within diverse
teams, work groups and
across the organization to
achieve group and
organizational goals

9. “I follow three rules: Do the right thing, do the best
you can, and always show people you care ” ~ Lou Holtz
Caring is the ability to
display genuine interest
and concern for
employees, recognizing
their needs and providing
practical support

10. “Our character is what we do when we think no one is
looking” ~ H. Jackson Brown, Jr
Character is the ability to
demonstrate strong,
personal moral values
that can inspire
employees and command
respect and trust

11. “Energy can excite, but only charisma commands loyalty.
Energy does not” ~ Simon Sinek
Charisma is the ability to
demonstrate a sense of
style, flair and confidence
which attracts followers and
inspires people to perform
at high levels to achieve
organizational goals

12. “Coaching is unlocking a person’s potential to
maximize their growth ” ~ John Whitmore
Coaching is the ability to
provide guidance and
feedback to help employees
to enhance their knowledge
and skills to accomplish
tasks or solve a problems
and improve job
performance

13. “Even the best leaders must be able to tap into the varied
skills and wider perspectives of others” ~ Unknown
Collaboration is the ability
to develop, maintain, and
strengthen effective
partnerships with others
inside or outside the
organization, to share
responsibility, knowledge,
creativity and experience to
achieve common goals

14. “If you have a strong commitment to your goals and dreams,
if you wake up every day with a passion to do your job,
everything is possible ” ~ Chantal Petitclerc
Commitment is the ability
and willingness to align
one’s own behaviour and
actions with the needs,
priorities and goals of the
organization and going the
extra mile

15. “The single biggest problem in communication is the
Illusion that it has taken place ” ~ George Bernard Shaw
Communication is the
ability to clearly and
concisely deliver
information orally or in
writing to ensure that the
recipients understand the
message and respond
appropriately

16. “Practice the philosophy of continuous improvement.
Get a little better every single day” ~ Brian Tracy
Continuous Improvement is
the ability to identify
opportunities to improve
existing conditions and
processes, and to take
actions by using appropriate
methods to implement
effective solutions

17. “Success is not final, failure is not fatal: it is the courage
to continue that counts” ~ Winston Churchill
Courage is the ability to act
boldly and confidently in
difficult situations through
to the end, taking
calculated risks and
accepting responsibility for
the outcomes of decisions
and actions

18. “Build your credibility so you won’t have to say the same
thing twice before someone believes it” ~ QuotesEmpire.com
Credibility is the ability to
behave in ways that can
be perceived as
responsible, reliable,
trustworthy and
consistent, both in what
is said and done

19. “To make a decision, all you need is authority. To make a good decision,
you also need knowledge, experience and insight” ~ Denise Moreland
Decision Making is the ability
to use effective approaches
for choosing a course of
action and developing
appropriate solutions
consistent with available
facts, constraints, and
anticipated consequences

20. “Leadership is about making other better as a result of your presence
and making sure that impat lasts in your absence” ~ Unknown
Develop Others is the ability
to foster the development of
employees by providing a
supportive environment,
encouraging, inspiring and
supporting them to develop
confidence and capability to
realise their full potential

21. “If you can raise the level of effort and performance in those
around you, you are officially a leader” ~ Urban Meyer
Drive Performance is the ability
to take responsibility for own
and employees’ performance,
by setting clear goals and
expectations, tracking
progress, ensuring feedback
and addressing performance
problems and issues promptly

22. “Emotional intelligence, more than any other factor, more than I.Q. or
expertise, accounts for 85% to 90% of success at work” ~ Warren Bennis
Emotional Intelligence is
the ability to recognize
and understand emotions
in ourselves and others,
and the ability to use that
awareness to manage our
behaviour and our
relationships

23. “Empathy is intuitive but it is also something you
can work on intellectually” ~ Tim Minchin
Empathy is the ability to
understand the thoughts,
feelings, emotions and
sensitivity of others, and
seeing things from the other
person’s perspective

24. “Leaders become great, not because of their power, but
because of their ability to empower others” ~ Pinterest
Empower is the ability to instil
employees’ confidence to
assume higher responsibility,
especially at challenging new
tasks; delegating authority and
allowing employees the
freedom to decide how they will
accomplish their goals and
resolve issues

25. “Be enthusiastic as a leader, you can’t light a fire
with a wet match” ~ Pinterest
Enthusiastic is the ability
to emanates energy and
passion with a positive
and upbeat belief in what
can be achieved for
oneself and the
organization

26. “If ethics are poor at the top, that behavior is
copied down through the organization” ~ Robert Noyce
Ethical is the ability to
demonstrate the
desirable and
appropriate values and
morals, knowing and
doing what is right

27. “Flexibility requires an open mind and a welcoming
of new alternatives” ~ Deborah Day
Flexible is the ability to be open
to new ideas and the
willingness to adapt and work
effectively within a variety of
diverse situations and with
diverse individuals or groups

28. “Ignore the noise and focus on your work. The successful
warrior is the average man, with laser-like focus” ~ Bruce Lee
Focus is the ability to
eliminate distractions from
the work area, hone in on
the key issues at hand, and
concentrate all efforts to
achieving targeted
organizational goals

29. “Humble enough to know I’m not better than anybody and wise
enough to know that I’m different from the rest” ~ thegoodquote
Humble is the ability to
recognize own weakness
to seek the input and talent
of others, be selfless and
more concerned with the
wellbeing of the team than
oneself

30. “It is not the strongest of the species that survives, nor the most
intelligent, but the one that is most adaptable to change” ~ Charles Darwin
Influencing Change is
the ability to initiate,
implement and support
changes needed to
improve organizational
effectiveness and
efficiency

31. “Excellence isn’t about working extra hard to do what you’re told.
It’s about taking the initiative to do work you
decide is worth doing” ~ Seth Godin
Initiative is the ability to
identify and deal with
issues proactively and
persistently as well as
doing what needs to be
done and doing it before
being asked or before the
situation requires it

32. “What is often lacking is not creativity in the idea-creating sense but innovation
in the action-producing sense, i.e. putting ideas to work” ~ Theodore Levitt
Innovative is the ability to
develop and implement
new and improved
methods, products,
processes or
technologies to improve
performance

33. “You don’t inspire your teammates by showing them how amazing you are. You
inspire them by showing them how amazing they are” ~ Robyn Benincasa
Inspiring People is the
ability to infuse energy,
passion, commitment and
connection to the
organization’s vision and
mission, igniting a spark
within the employees that
move them to action

34. “Integrity is choosing your thoughts and actions based
on values rather than personal gain” ~ lovethispic.com
Integrity is the ability to
demonstrate
behaviours and actions
that are consistent with
high ethical and moral
principles

35. “Leaders must be close enough to relate to others but
far enough ahead to motivate them” ~ John C. Maxwell
Motivating People is the
ability to employ the
appropriate strategies and
approaches to create an
environment where all team
members can achieve high
levels of cooperation and
productivity

36. “A mind is like a parachute, it doesn’t work
if it isn’t open” ~ Minnamay.com
Open to Ideas is the ability to
be receptive to different ideas
and opinions by listening to
employees’ issues and ways
of thinking, even if they do
not conform to the
conventional way of doing
things, in order to improve

37. “A sense of ownership is the most powerful weapon
a team or organization can have” ~ Pat Summit
Ownership is the ability
to take responsibility for
completing a particular
task or project, and be
accountable for your
actions and how you do
your job

38. “The only way to do great work is to love what you do”
~ Steve Jobs
Passion is the ability to
enthuse others through the
love of life, doing new things,
being motivated and having a
sense of urgency in
achieving organizational
mission and goals

39. “No great achievement is possible without persistent work”
~ Bertrand Russell
Persistent is the ability to
hold on, to get back up after
failure and continue moving
forward, looking for
solutions and working
towards success

40. “Knowing others is intelligence; knowing yourself is true wisdom.
Mastering others is strength; mastering yourself is true power” ~ Lao Tzu
Personal Mastery is the ability
to be a better person and a
great role model in taking
control of one’s personal life
and work, by acquiring self-
knowledge and at the same
time promoting self-
development and growth

41. “A positive attitude gives you power over your circumstances instead
of your circumstances having power over you” ~ purehappylife
Positive Attitude is the ability to
cut out negative thoughts with
positive self-confidence and
self-image that fuel team
members to keep on pressing
on until their goals and
objectives are achieved

42. “Think as you work, for in the final analysis, your worth to your
company comes not only in solving problems,
but also in anticipating them” ~ Tom Lehrer
Problem Solving is the ability to
apply a logical approach to
address problems and manage
the situation at hand by drawing
on one's knowledge and
experience, and calling on other
references and resources as
necessary

43. “Leadership is not about who’s boss or who’s in charge; it’s
about who gains respect from others” ~ Work At Home Now
Respect is the ability to
demonstrate an
understanding of others
regardless of age,
ethnicity, gender or
background and treat
everyone with dignity

44. “It is the responsibility of leadership to work intelligently with
what is given, and not waste time fantasizing about a world of
flawless people and perfect choices” ~ Marcus Aurelius
Responsibility is the ability to
take charge not shirk from
decisions; stay on top of
problems not assume someone
else will step in and ensure that
the team successfully drives
for results

45. “We’re not in it for the income;
we’re in it for the outcome” ~ Social Justice Solutions
Results Oriented is the
ability to focus on achieving
high quality results that
exceed organizational goals
by being a self-starter,
showing initiative and
competing against own
standards of excellence

46. “Confidence comes naturally with success but success
comes only to those who are confident~ Pinterest
Self Confidence is the
ability to have faith in
one’s own capability to
accomplish tasks even in
challenging situations and
confidence in one’s
decisions and opinions

47. “Self-discipline is about controlling your desires and impulses
while staying focused on what needs to get done
to achieve your goal” ~ IQ Matrix
Self Discipline is the ability to
possess a tremendous sense of
inner calm and outer resolve by
being well-organized, having
strong willpower and
determination in everything you
do to achieve success

48. “The strongest factor for success is self-esteem: believing you can do it,
believing you deserve it, believing you will get it” ~ Work Quotes
Self Esteem is the ability to
present oneself as
competent, feelings of
security and self confident in
producing peak performance
at all times, without being
arrogant

49. “Start by doing what’s necessary; then do what’s possible;
and suddenly you are doing the impossible” ~ Francis of Assisi
Self Starter is the ability to
work effectively without
regularly needing to be told
what to do, undertakes
projects on own initiative and
display a “will do” and “can
do” attitude

50. “Strategy is not the consequence of planning but the
opposite: its staring point” ~ Henry Mintzberg
Strategic Thinking is the
ability to think
conceptually, imaginatively,
systematically, and
opportunistically, with the
aim to attain success in the
future

51. “Until we can manage time, we can manage nothing else”
~ Peter F. Drucker
Time Management is the ability
to maximize the time and
accomplish goals through a
process of prioritising,
organizing and planning to get
more done in less time, even
when time is tight

52. “The first job of a leader is to inspire trust. It’s to bring out the best in people by
entrusting them with meaningful stewardships, and to create an environment in
which high-trust interaction inspires creativity and possibility” ~ Stephen Covey
Trust is the ability to create a
bond and a work environment
that encourages employees to
practice respect, develop
transparent working relationship
and demonstrate open
communication towards
achieving common goals

53. “If you are working on something exciting that you really care about,
you don’t have to be pushed. The vision pulls you” ~ Steve Jobs
Visionary is the ability to think
about the future for the
organization, putting forward a
desired future with a powerful
plan for the necessary
strategies and actions to be
undertaken

54. “Keep your values positive because your values
become your destiny” ~ Mahatma Gandhi
Values Driven is the ability to
motivate employees by
connecting organizational goals
to employees’ personal values
so that employees can identify
with both the organization and
its core values to optimize
performance and contribution

55. 55
Identify
performance
issues
Clarify high
performance
expectations
Identify
performance
gaps & “hot
spots”
1.3
1.2
Develop
Leadership
Competency
Model
Define
Selected
Leadership
competency
elements
Develop
Leadership
Development
Blueprint
2.3
2.2
Establish
Leadership
Development
Project Team
Design &
develop
learning
solutions
Plan roll-out
of Leadership
Development
Program
3.3
3.2
Deliver
learning
Solutions
Assign
Individual and
Team Learning
Projects
Individual &
Team Coaching
for projects
4.3
4.2
Monitor
Individual &
Team Projects
5 - PHASE LEADERSHIP DEVELOPMENT PROGRAM
ANALYZE
the Needs
Phase 1
DEVELOP
the Blueprint
Phase 2
PLAN
the
Implementation
Phase 3
IMPLEMENT
the Plans
Phase 4
MONITOR
Performance
Improvements
Phase 5
1.1 2.1 3.1 4.1 5.1
Evaluate
performance
and rectify
weakness
5.2
Final
evaluation &
Graduation
5.3
What’s Next? - Leadership Development Program

56. Thank You
yewyip@gmail.com