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Wise Men Confidential 
TIBCO Infrastructure Services Webinar 
Vinayak Ghaisas/16-October-2014 
www.wisemen.com | info@wisemen.com
Wise Men Confidential 
Vinayak Ghaisas, AVP Integration and Information Services, Wise Men-As a business head of Integration and Information Services practice, Vinayak is responsible for driving sales, pre-sales, delivery and solutions for the TIBCO practice at Wise Men. 
Vinayak has over 20 years of IT experience in multiple industries including manufacturing, retail, healthcare, banking, logistics and hospitality. Before Wise Men, Vinayak worked at TIBCO & SeeBeyondwhere he handled architecture, design and delivery of multiple integration projects across the country. He has strong knowledge of EAI, SOA, MDM, BPM, BRM, BI and various Cloud computing models. 
2 
Speaker Profile
Wise Men Confidential 
Agenda 
Introduction 
Wise Men Overview 
Wise Men TIBCO Practice 
Automated Deployment Framework 
TIBCO Infrastructure Setup Service 
TIBCO Infrastructure DR Service 
TIBCO Infrastructure Managed Services 
Q & A 
3
Wise Men Confidential 
About Us 
4 
Wise Men: US-based WMBE 
•Established in 1997 
•Technology and Supply Chain solutions 
•GHQ: Houston, Texas, US 
•Canada & Dubai 
•CoEIndia: Hyderabad and Pune 
2014 MWBE Vendor of the Year 
2010, 2011 E&Y: Finalist of the year 
2008 & 2009: Top 10 -50 Fastest growing Women-owned companies 
2010 BP: Vendor of the Year 
2009 & 2010 INC Magazine 
2008 & 2009: Top 10 -Fast 100 List 
2011 MWBE Vendor of the Year
Wise Men Confidential 
17+ 
Years in the industry 
8+ 
475+ 
Vertical specializations 
5 
Locations across the globe 
Employees 
globally 
•Integration Strategy for applications and trading partner 
•Business Process Automation 
•SOA / EAI / B2B / EDI / DI / ETL / DQ / MDM 
Integration platformServices 
•Traditional Analytics -Business intelligence 
•Big DataAt Rest and Real Time Analytics 
•Predictive and Prescriptive modeling 
Analytics Services 
•SAP, Oracle and TIBCO 
•Custom Application Development & Management Services 
•Modernization, Testing & Legacy Migration 
Application Services 
•SAP/Oracle/TIBCO Infrastructure and Application Support 
•Middleware Migration Services 
•Databases, Application Support Services 
Managed Services 
•Smart grid solutions, Meter Data solution, Speech Analytics & Custom 
Industry Solutions 
IT Strategy Consulting Services 
Wise Men Overview 
6
Wise Men Confidential 
Integration Platform Services –Product Stack 
6 
EAI 
SOA 10g / 11g, eGate 4.x / 5.x 
ESB 
Oracle Service Bus 10g / 11g 
ICAN, Java CAPS 5.x / 6.x 
B2B 
BPM 
BAM 
ADF 
Databases 
OEM 
EAI 
BusinessWorks, Adapters, EMS, Hawk 
ESB 
Service Bus, Service Grid, Lifecycle governance suite 
B2B 
BusinessConnect, MFT, Foresight 
BPM 
AMX-BPM, iProcess 
MDM 
MDM / CIM 
CEP, BRM 
BusinessEvents 
EAI, B2B 
IBM WebSphere products 
MQ 
Integration Bus 
Registry & Repository 
Adapters 
IBM Sterling Integrator 
EAI, B2B 
Microsoft BizTalk 
Software AG Webmethods 
ipSwitchMoveIT 
Cleo VLTrader 
ETL 
Informatica PowerCenter 
Others
Wise Men Confidential 
Wise Men TIBCO Practice 
7
Wise Men Confidential 
We are the Integration Experts!! 
8 
Integrationexperts with 17+ years of experience in Integration on various platforms 
Value Added Resellers of TIBCO–TIBCO trusts our abilities to position, sell and implement their world class Integrationproducts 
Integration Partners for some of the largest and well known brands in Las Vegas, billion dollar plus Insurance& Healthcarecompanies and large Oil & Gas companies 
Rated as a top partner for Seebeyond JCAPS/ICAN integration suite 
THE experts on Seebeyond to TIBCO migration 
We run B2B gateways for some of the largest Fortune 1000 companies with over 6 billion transactions a year 
We have helped a wide variety of customers design and setup their TIBCOInfrastructureon multiple environments 
SLA driven, scalable and proven supportand sourcingmodel for Integration
Wise Men Confidential 
TIBCO Practice Service Offerings 
9 
•Integration Architecture Assessment and Strategy Consulting 
•Integration Initiatives Business Value Assessment 
•Application and Enterprise Integration Architecture Consulting 
•MDM and BI Architecture and Strategy Consulting 
Architecture 
•Development services for EAI, SOA and B2B Initiatives 
•Infrastructure & capacity planning, go-live/cut-over planning and support 
•MDM implementation using TIBCO MDM 
•BI and Interactive Dashboards using TIBCO Spotfire 
Development 
•TIBCO Environment Infrastructure setup and maintenance 
•Automated deployment and promotion framework for TIBCO 
•Capacity Planning 
•Disaster Recovery setup and assessment 
Infrastructure Services 
•Application Wise Desk 
•24 X 7 Operations support, levels 1, 2 and 3 using onsite, onshore and offshore development centers 
•Migration and Upgrades 
•MicroSourcingTM 
Managed Services and Sourcing 
Wise Men BTA Framework
Wise Men Confidential 
Wise Men TIBCO Infrastructure Services 
10 
Automated Deployment of TIBCO projects 
–We automate typical environments in 12 weeks at a fixed cost 
–Based on our Automated Deployment Framework 
–Support AMX-BPM, MDM, BW, BE and most Adapters 
TIBCO Infrastructure Setup 
–Capacity planning and hardware sizing 
–Define TIBCO system architecture 
–Installation and configuration of all environments including high availability 
Disaster Recovery Assessment and Setup 
–Disaster Recovery (DR) assessment at a fixed cost 
–Create DR strategy and help with testing 
TIBCO Infrastructure Managed Services 
–Manage all aspects of TIBCO infrastructure based on guaranteed SLA 
–Installation, configuration, upgrades, migration, patches and monitoring
Wise Men Confidential 
Wise Men Automated Deployment Framework 
11
Wise Men Confidential 
Key Challenges 
Lack of automated deployment increases deployment errors and large number of hours are lost in debugging the problems 
Loss of critical development hours 
Lack of repeatability in the development life cycle 
Lack of expertise in house to support TIBCO infrastructure 
High cost of developing automation in house and without any guarantee of desired end results 
12
Wise Men Confidential 
Wise Men ADF Approach 
Wise Men ADF comes as a part of our service offering that automates deployment of TIBCO projects in fixed cost and time 
We automate most typical TIBCO environments in 12 weeks and includes training 
ADF contains pre-built set of scripts which automate all aspects of deployment 
The framework is extensible and configurable to accommodate changes specific to any environment 
13
Wise Men Confidential 
Wise Men ADF Features.. 
Wise Men ADF supports a wide variety of TIBCO products 
–TIBCO ActiveMatrix BusinessWorks 5.x and above 
–TIBCO BusinessEvents4.x and above 
–TIBCO AMX-BPM 2.0 and above 
–TIBCO MDM 8.x and above 
–Commonly used Adapters 
Support following commands 
–Deploy 
–Undeploy 
–Start 
–Stop 
–Delete 
–Unload 
14
Wise Men Confidential 
Wise Men ADF Features 
In-built support for hawk rules 
–Every deployment action automatically creates hawk rule to monitor the process 
–Every undeployment action automatically disables the hawk rule 
In built support for version control repository 
–Supports Sub-version 
–Gets projects from repository to build “EAR” file 
–Extensible targets to add support for different version control repository vendors 
15
Wise Men Confidential 16 
Understand client environment and needs 
Create migration artifacts for all projects in DEV environment 
Implement automation for all projects in DEV environment 
Implement automation for TST, UAT and PROD environments 
Testing for deployment 
Training and knowledge transition 
Week 1 & 2 
Week 3 & 4 
Week 5 
Week 11 & 12 
Week 10 & 11 
Week 6 to 9 
Wise Men ADF-Implementation Plan
Wise Men Confidential 
Wise Men ADF Offering 
We do a quick assessment using a questionnaire to understand the complexity of the environment and provide a proposal 
ADF Implementation for a typical environment is 12 weeks 
Typical environment fixed cost -$20,000 
Deliverables: 
–End to end automated deployment for all TIBCO projects with supported TIBCO products 
–Wise Men ADF User guide 
–Wise Men ADF Training 
Client automatically qualifies for additional discounts on TIBCO Infrastructure support services 
17
Wise Men Confidential 
TIBCO Infrastructure Setup Service 
18
Wise Men Confidential 
Key Challenges 
Customer IT teams may not have enough in-house expertise who understand TIBCO product configuration in depth 
Customer IT teams may not have bandwidth to do TIBCO product installations or new environment setup as this may not be part of their typical day to day work 
Customer IT teams would like to stay focused on cutting edge development work rather than supporting TIBCO infrastructure 
It may not be cost effective for the IT teams to have a team of administrators with deep expertise in variety of TIBCO products 
19
Wise Men Confidential 
Wise Men Approach 
Wise Men has vast experience in implementing TIBCO based projects end to end 
We have TIBCO administrators with deep background in most of the TIBCO products 
We provide on going TIBCO infrastructure services to numerous large customers 
We have a standard practice and procedure for bringing up a new TIBCO environment from ground up 
Additionally as part of TIBCO environment setup we provide 
–Capacity planning and hardware sizing recommendations 
–Implement monitoring best practices 
Capacity planning is based on peak volume requirements of through put, message size, high availability and storage 
20
Wise Men Confidential 
Wise Men Offering 
We do a quick assessment using a questionnaire to understand the complexity of the environment and provide a proposal 
We typically provide a 2 to 4 weeks TIBCO Infrastructure Architecture assessment and recommendation workshop 
₋Deliverable: TIBCO Infrastructure System Architecture document along with hardware sizing if requested 
Timeline for TIBCO Infrastructure setup work is dependent upon the complexity of the environment. Deliverables: 
₋TIBCO products installed and configured 
₋Hawk monitoring 
₋Deployment automation if requested 
Work can be performed with fixed cost and onsite / offshore models 
Client automatically qualifies for additional discounts on TIBCO Infrastructure support services 
21
Wise Men Confidential 
Disaster Recovery Assessment, Setup and Testing Service 
22
Wise Men Confidential 
Key Challenges 
Customers have an overall disaster recovery strategy for the enterprise, but do not know, or are unclear about how to define DR strategy for the TIBCO infrastructure 
Customers may not have a clear criteria on how and which IT projects should be or more importantly should NOT be part of DR 
Customers do not have clearly laid out testing strategy for the TIBCO DR testing 
Customers do not actually perform the test drill or may do only parts of it 
23
Wise Men Confidential 
Wise Men Approach 
Wise Men has vast experience in end to end implementation of TIBCO based projects, right from capacity planning to DR strategy 
We have implemented DR strategies for TIBCO and other middleware technologies at large corporations handling very critical business data 
We have helped our customers perform end to end testing or drills of the DR strategies successfully 
We have expert TIBCO infrastructure architects and administrators to help define and implement DR strategies 
24
Wise Men Confidential 
Wise Men Offerings 
We do a quick assessment using a questionnaire to understand the complexity of the environment and provide a proposal 
We typically offer a 2 week TIBCO Infrastructure DR readiness assessment workshop 
₋Deliverable: TIBCO Infrastructure DR readiness gap analysis document with recommendations 
Timeline TIBCO DR setup and testing work is highly dependent on the complexity and number applications participating in the DR. Deliverables: 
₋TIBCO DR strategy document 
₋TIBCO DR environment completely configured and tested 
₋Help with TIBCO DR end to end testing and drill 
Work can be performed with time & material and onsite / offshore models 
Client automatically qualifies for additional discounts on TIBCO Infrastructure support services 
25
Wise Men Confidential 
TIBCO Infrastructure Managed Services 
26
Wise Men Confidential 
Key Challenges 
Customers need a partner who can provide them quality services which are measurable and paid by the SLAs instead of paying for time and not be accountable for the results. 
Customer’s IT departments want to focus their energy on certain aspects of IT such as cutting edge development serving core business areas and leave the rest to a partner who provide end to end services 
It may not be cost effective for the IT teams to have a team of resources with deep expertise in variety of TIBCO products 
It may also not be cost effective for the IT teams to hire employees for a sudden demand in work which may be one-time, short-lived, or unpredictable 
Knowledge sharing, knowledge retention and process maturity are the key aspects customers require in house as well as from the partners which are seldom available 
27
Wise Men Confidential 
Wise Men Approach 
Wise Men has deep experience in implementing TIBCO based projects, managing all aspects of the SDLC process 
Wise Men has been providing managed services for large corporations with payment terms based on meeting SLAs 
Wise Men provides managed services not only for TIBCO stack but also on the related technologies on which middleware depends on. e.g. databases 
Wise Men has been working with customers with very low IT process maturity (e.g. CMMI 1) to help them improve their maturity 
Wise Men also offers flexible shared services plans for clients who may have a need for on-demand services 
Wise Men has achieved score of 4.75 / 5 for past five years for L3 & Development 
Wise Men has achieved 100% SLA for past five years for L1 & L2 
28
Wise Men Confidential 
TIBCO Infrastructure Managed Services 
TIBCO Infrastructure Support 
–Flexible time support models –24 x 7, 8 x 5, On-demand etc. 
–Monitoring setup 
–Pro-active L1, L2 and L3 support 
–Integration with other monitoring products such as OpenView 
–TIBCO product advisories and patch upgrades 
TIBCO Product migrations and upgrades 
–Major version upgrades, data migration 
–Product migrations such as BusinessConnect 
Seebeyond to TIBCO migrations 
TIBCO Infrastructure Monitoring Setup 
TIBCO Infrastructure Installation & Configuration 
29
Wise Men Confidential 
www.wisemen.com 
info@wisemen.com 
+1 281-953-4500 
Copyrights 2014. Wise Men. All Rights Reserved. 
30

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Wise Men TIBCO ADF Webinar- 16 October 2014

  • 1. Wise Men Confidential TIBCO Infrastructure Services Webinar Vinayak Ghaisas/16-October-2014 www.wisemen.com | info@wisemen.com
  • 2. Wise Men Confidential Vinayak Ghaisas, AVP Integration and Information Services, Wise Men-As a business head of Integration and Information Services practice, Vinayak is responsible for driving sales, pre-sales, delivery and solutions for the TIBCO practice at Wise Men. Vinayak has over 20 years of IT experience in multiple industries including manufacturing, retail, healthcare, banking, logistics and hospitality. Before Wise Men, Vinayak worked at TIBCO & SeeBeyondwhere he handled architecture, design and delivery of multiple integration projects across the country. He has strong knowledge of EAI, SOA, MDM, BPM, BRM, BI and various Cloud computing models. 2 Speaker Profile
  • 3. Wise Men Confidential Agenda Introduction Wise Men Overview Wise Men TIBCO Practice Automated Deployment Framework TIBCO Infrastructure Setup Service TIBCO Infrastructure DR Service TIBCO Infrastructure Managed Services Q & A 3
  • 4. Wise Men Confidential About Us 4 Wise Men: US-based WMBE •Established in 1997 •Technology and Supply Chain solutions •GHQ: Houston, Texas, US •Canada & Dubai •CoEIndia: Hyderabad and Pune 2014 MWBE Vendor of the Year 2010, 2011 E&Y: Finalist of the year 2008 & 2009: Top 10 -50 Fastest growing Women-owned companies 2010 BP: Vendor of the Year 2009 & 2010 INC Magazine 2008 & 2009: Top 10 -Fast 100 List 2011 MWBE Vendor of the Year
  • 5. Wise Men Confidential 17+ Years in the industry 8+ 475+ Vertical specializations 5 Locations across the globe Employees globally •Integration Strategy for applications and trading partner •Business Process Automation •SOA / EAI / B2B / EDI / DI / ETL / DQ / MDM Integration platformServices •Traditional Analytics -Business intelligence •Big DataAt Rest and Real Time Analytics •Predictive and Prescriptive modeling Analytics Services •SAP, Oracle and TIBCO •Custom Application Development & Management Services •Modernization, Testing & Legacy Migration Application Services •SAP/Oracle/TIBCO Infrastructure and Application Support •Middleware Migration Services •Databases, Application Support Services Managed Services •Smart grid solutions, Meter Data solution, Speech Analytics & Custom Industry Solutions IT Strategy Consulting Services Wise Men Overview 6
  • 6. Wise Men Confidential Integration Platform Services –Product Stack 6 EAI SOA 10g / 11g, eGate 4.x / 5.x ESB Oracle Service Bus 10g / 11g ICAN, Java CAPS 5.x / 6.x B2B BPM BAM ADF Databases OEM EAI BusinessWorks, Adapters, EMS, Hawk ESB Service Bus, Service Grid, Lifecycle governance suite B2B BusinessConnect, MFT, Foresight BPM AMX-BPM, iProcess MDM MDM / CIM CEP, BRM BusinessEvents EAI, B2B IBM WebSphere products MQ Integration Bus Registry & Repository Adapters IBM Sterling Integrator EAI, B2B Microsoft BizTalk Software AG Webmethods ipSwitchMoveIT Cleo VLTrader ETL Informatica PowerCenter Others
  • 7. Wise Men Confidential Wise Men TIBCO Practice 7
  • 8. Wise Men Confidential We are the Integration Experts!! 8 Integrationexperts with 17+ years of experience in Integration on various platforms Value Added Resellers of TIBCO–TIBCO trusts our abilities to position, sell and implement their world class Integrationproducts Integration Partners for some of the largest and well known brands in Las Vegas, billion dollar plus Insurance& Healthcarecompanies and large Oil & Gas companies Rated as a top partner for Seebeyond JCAPS/ICAN integration suite THE experts on Seebeyond to TIBCO migration We run B2B gateways for some of the largest Fortune 1000 companies with over 6 billion transactions a year We have helped a wide variety of customers design and setup their TIBCOInfrastructureon multiple environments SLA driven, scalable and proven supportand sourcingmodel for Integration
  • 9. Wise Men Confidential TIBCO Practice Service Offerings 9 •Integration Architecture Assessment and Strategy Consulting •Integration Initiatives Business Value Assessment •Application and Enterprise Integration Architecture Consulting •MDM and BI Architecture and Strategy Consulting Architecture •Development services for EAI, SOA and B2B Initiatives •Infrastructure & capacity planning, go-live/cut-over planning and support •MDM implementation using TIBCO MDM •BI and Interactive Dashboards using TIBCO Spotfire Development •TIBCO Environment Infrastructure setup and maintenance •Automated deployment and promotion framework for TIBCO •Capacity Planning •Disaster Recovery setup and assessment Infrastructure Services •Application Wise Desk •24 X 7 Operations support, levels 1, 2 and 3 using onsite, onshore and offshore development centers •Migration and Upgrades •MicroSourcingTM Managed Services and Sourcing Wise Men BTA Framework
  • 10. Wise Men Confidential Wise Men TIBCO Infrastructure Services 10 Automated Deployment of TIBCO projects –We automate typical environments in 12 weeks at a fixed cost –Based on our Automated Deployment Framework –Support AMX-BPM, MDM, BW, BE and most Adapters TIBCO Infrastructure Setup –Capacity planning and hardware sizing –Define TIBCO system architecture –Installation and configuration of all environments including high availability Disaster Recovery Assessment and Setup –Disaster Recovery (DR) assessment at a fixed cost –Create DR strategy and help with testing TIBCO Infrastructure Managed Services –Manage all aspects of TIBCO infrastructure based on guaranteed SLA –Installation, configuration, upgrades, migration, patches and monitoring
  • 11. Wise Men Confidential Wise Men Automated Deployment Framework 11
  • 12. Wise Men Confidential Key Challenges Lack of automated deployment increases deployment errors and large number of hours are lost in debugging the problems Loss of critical development hours Lack of repeatability in the development life cycle Lack of expertise in house to support TIBCO infrastructure High cost of developing automation in house and without any guarantee of desired end results 12
  • 13. Wise Men Confidential Wise Men ADF Approach Wise Men ADF comes as a part of our service offering that automates deployment of TIBCO projects in fixed cost and time We automate most typical TIBCO environments in 12 weeks and includes training ADF contains pre-built set of scripts which automate all aspects of deployment The framework is extensible and configurable to accommodate changes specific to any environment 13
  • 14. Wise Men Confidential Wise Men ADF Features.. Wise Men ADF supports a wide variety of TIBCO products –TIBCO ActiveMatrix BusinessWorks 5.x and above –TIBCO BusinessEvents4.x and above –TIBCO AMX-BPM 2.0 and above –TIBCO MDM 8.x and above –Commonly used Adapters Support following commands –Deploy –Undeploy –Start –Stop –Delete –Unload 14
  • 15. Wise Men Confidential Wise Men ADF Features In-built support for hawk rules –Every deployment action automatically creates hawk rule to monitor the process –Every undeployment action automatically disables the hawk rule In built support for version control repository –Supports Sub-version –Gets projects from repository to build “EAR” file –Extensible targets to add support for different version control repository vendors 15
  • 16. Wise Men Confidential 16 Understand client environment and needs Create migration artifacts for all projects in DEV environment Implement automation for all projects in DEV environment Implement automation for TST, UAT and PROD environments Testing for deployment Training and knowledge transition Week 1 & 2 Week 3 & 4 Week 5 Week 11 & 12 Week 10 & 11 Week 6 to 9 Wise Men ADF-Implementation Plan
  • 17. Wise Men Confidential Wise Men ADF Offering We do a quick assessment using a questionnaire to understand the complexity of the environment and provide a proposal ADF Implementation for a typical environment is 12 weeks Typical environment fixed cost -$20,000 Deliverables: –End to end automated deployment for all TIBCO projects with supported TIBCO products –Wise Men ADF User guide –Wise Men ADF Training Client automatically qualifies for additional discounts on TIBCO Infrastructure support services 17
  • 18. Wise Men Confidential TIBCO Infrastructure Setup Service 18
  • 19. Wise Men Confidential Key Challenges Customer IT teams may not have enough in-house expertise who understand TIBCO product configuration in depth Customer IT teams may not have bandwidth to do TIBCO product installations or new environment setup as this may not be part of their typical day to day work Customer IT teams would like to stay focused on cutting edge development work rather than supporting TIBCO infrastructure It may not be cost effective for the IT teams to have a team of administrators with deep expertise in variety of TIBCO products 19
  • 20. Wise Men Confidential Wise Men Approach Wise Men has vast experience in implementing TIBCO based projects end to end We have TIBCO administrators with deep background in most of the TIBCO products We provide on going TIBCO infrastructure services to numerous large customers We have a standard practice and procedure for bringing up a new TIBCO environment from ground up Additionally as part of TIBCO environment setup we provide –Capacity planning and hardware sizing recommendations –Implement monitoring best practices Capacity planning is based on peak volume requirements of through put, message size, high availability and storage 20
  • 21. Wise Men Confidential Wise Men Offering We do a quick assessment using a questionnaire to understand the complexity of the environment and provide a proposal We typically provide a 2 to 4 weeks TIBCO Infrastructure Architecture assessment and recommendation workshop ₋Deliverable: TIBCO Infrastructure System Architecture document along with hardware sizing if requested Timeline for TIBCO Infrastructure setup work is dependent upon the complexity of the environment. Deliverables: ₋TIBCO products installed and configured ₋Hawk monitoring ₋Deployment automation if requested Work can be performed with fixed cost and onsite / offshore models Client automatically qualifies for additional discounts on TIBCO Infrastructure support services 21
  • 22. Wise Men Confidential Disaster Recovery Assessment, Setup and Testing Service 22
  • 23. Wise Men Confidential Key Challenges Customers have an overall disaster recovery strategy for the enterprise, but do not know, or are unclear about how to define DR strategy for the TIBCO infrastructure Customers may not have a clear criteria on how and which IT projects should be or more importantly should NOT be part of DR Customers do not have clearly laid out testing strategy for the TIBCO DR testing Customers do not actually perform the test drill or may do only parts of it 23
  • 24. Wise Men Confidential Wise Men Approach Wise Men has vast experience in end to end implementation of TIBCO based projects, right from capacity planning to DR strategy We have implemented DR strategies for TIBCO and other middleware technologies at large corporations handling very critical business data We have helped our customers perform end to end testing or drills of the DR strategies successfully We have expert TIBCO infrastructure architects and administrators to help define and implement DR strategies 24
  • 25. Wise Men Confidential Wise Men Offerings We do a quick assessment using a questionnaire to understand the complexity of the environment and provide a proposal We typically offer a 2 week TIBCO Infrastructure DR readiness assessment workshop ₋Deliverable: TIBCO Infrastructure DR readiness gap analysis document with recommendations Timeline TIBCO DR setup and testing work is highly dependent on the complexity and number applications participating in the DR. Deliverables: ₋TIBCO DR strategy document ₋TIBCO DR environment completely configured and tested ₋Help with TIBCO DR end to end testing and drill Work can be performed with time & material and onsite / offshore models Client automatically qualifies for additional discounts on TIBCO Infrastructure support services 25
  • 26. Wise Men Confidential TIBCO Infrastructure Managed Services 26
  • 27. Wise Men Confidential Key Challenges Customers need a partner who can provide them quality services which are measurable and paid by the SLAs instead of paying for time and not be accountable for the results. Customer’s IT departments want to focus their energy on certain aspects of IT such as cutting edge development serving core business areas and leave the rest to a partner who provide end to end services It may not be cost effective for the IT teams to have a team of resources with deep expertise in variety of TIBCO products It may also not be cost effective for the IT teams to hire employees for a sudden demand in work which may be one-time, short-lived, or unpredictable Knowledge sharing, knowledge retention and process maturity are the key aspects customers require in house as well as from the partners which are seldom available 27
  • 28. Wise Men Confidential Wise Men Approach Wise Men has deep experience in implementing TIBCO based projects, managing all aspects of the SDLC process Wise Men has been providing managed services for large corporations with payment terms based on meeting SLAs Wise Men provides managed services not only for TIBCO stack but also on the related technologies on which middleware depends on. e.g. databases Wise Men has been working with customers with very low IT process maturity (e.g. CMMI 1) to help them improve their maturity Wise Men also offers flexible shared services plans for clients who may have a need for on-demand services Wise Men has achieved score of 4.75 / 5 for past five years for L3 & Development Wise Men has achieved 100% SLA for past five years for L1 & L2 28
  • 29. Wise Men Confidential TIBCO Infrastructure Managed Services TIBCO Infrastructure Support –Flexible time support models –24 x 7, 8 x 5, On-demand etc. –Monitoring setup –Pro-active L1, L2 and L3 support –Integration with other monitoring products such as OpenView –TIBCO product advisories and patch upgrades TIBCO Product migrations and upgrades –Major version upgrades, data migration –Product migrations such as BusinessConnect Seebeyond to TIBCO migrations TIBCO Infrastructure Monitoring Setup TIBCO Infrastructure Installation & Configuration 29
  • 30. Wise Men Confidential www.wisemen.com info@wisemen.com +1 281-953-4500 Copyrights 2014. Wise Men. All Rights Reserved. 30