1. WILLIAM J. RAFALOSKI, SR
1670 Breining Street, Pittsburgh, PA 15234 412-335-1028 bjrafals2@aol.com
OBJECTIVE: Secure a position in Management and maintain a professional environment for all the
employees involved while following proper policy and procedures.
PERSONAL SUMMARY
Strong background in leadership withextensive experience and superior management skills;
Proficientin developing and implementing standardized policies and procedures; Consistently exceeded
goals and service expectations; Demonstrated achiever with a proven trackrecord of effectivebusiness
strategies; Superior knowledge in scheduling, product purchasing, and inventory management; History
of working with toddlers and other young children in a controlled environment, always achieving positive
results.
EDUCATION
Community Collegeof Allegheny County, Pittsburgh, PA May, 2012
Associates of Arts Education Paraprofessional
Teacher’s Assistant Certificate
Early Childhood DirectorCore Certificate
CTAC (Community Technical Assistance Course) Leadership Program 2002
University ofMaryland, Strauss burg, Germany Earned 9 College Credits
Peabody High School,Pittsburgh PA Diploma
ServeSafeCertification,ANSI Expiration August 2019
CLEARANCES
Pennsylvania Child Abuse History Clearance
State Criminal History
FBI Background Check Clearance
COMPUTER SKILLS
MicrosoftPowerPoint
MicrosoftExcel
MicrosoftAccess
MicrosoftOfficeWord
MicrosoftPublisher
CAREER HISTORY & ACCOMPLISHMENT
ManagingLead Teacher/EducationDirector,BrightsideAcademy June 2011-May 2016
* Ensured that the children are supervised at all times.
* Acted as a liaison between the children, parents and staff addressing problems and answering
questions regarding the children, standard policy and procedures, and operations.
* Created a stimulating environment forthe child by conducting developmentally appropriate
activities with other staff members.
* Interacted with the staff and provided guidance and care to all children within the academy.
* Acted in place of the Academy Director in their absence and performed the duties required.
* Greeted each child and parent upon arrival at the academy.
* Encouraged classroom participation and positive interaction with other children.
* Redirected undesirable behavior to promote positive socialization.
* Responded to children's verbal and nonverbal indications of need and/or requests.
* Conducted oneself and represented Brightside Academy in a positive manner whichincludes
showing respect forco-workers,parents and superiors.
* Understood the chain of command, policy and procedures and accepted criticism and
suggestions as an opportunity to improve.
* Ensured appropriate set-up and shut-down of Academy and classrooms on a daily basis.
* Providedexceptional customer service to both internal and external customers.

2. WILLIAM J. RAFALOSKI SR. Page 2
Directorof Conversions, Quality Control and Operations, Unique Pizza and Subs 2006-2008
* Successfully convertedpizza restaurants to reflect new name and appearance of Unique Pizza
and Subs on average in less than three weeks, exceeding deadlines
* Successfully negotiated later closing time at mall location whichled to increased sales on
weekends
* Researched and approved sites forfuture stores
* Participatedin Trade shows whichled to 40 promising franchise recruits
* Established relationships with contractorsin order to receive better supply and advertising
rates
* Key player in the creation of operation and conversionstore manual as well as a seven day guide
to success
President /Owner,TAZ/RAF inc. Italiano’s – Pittsburgh, PA 1996-2008
* Successfully transitioned pizza shop and catering company to Unique Pizza.
* Effectively negotiatedyearly rent increase to a set amount rather than a percentage whichsaved
$7,000 over ten years.
* Key member of purchasing team; gained competitive bids from contractors forsupplies and
advertising.
* Effectively negotiatedFranchise fee to a flat rate, saving $20,000 in Franchise fees.
* Trained staff on all functions of pizza restaurant and facilitated twoweekmanagement training
course.
* Officialpizzaof the Pittsburgh Penguins and Pittsburgh River Hounds.
Assistant Manager, British Petroleum (BP) - Pittsburgh, PA 1994-1995
* Negotiated purchasing prices for seasonal items.
* Managed store under minimal supervision and carried out management duties in place of store
manager.
* Arranged merchandise strategically to increase sales and retain frequent customers.
* Strategically purchased and ordered seasonal items to contain cost and increase sales.
MILITARY EXPERIENCE
United States Army,Airborne, Air Assault, served overseas 1987 - 1990
AWARDS
Dean’s List: Community College of Allegheny County Fall 2009 - Spring 2012
Best Practices Award: City of Pittsburgh Main Street Program 2002
MEMBERSHIP & AFFILIATIONS
* Volunteer – Pittsburgh Public Schools for past 20 years 1991 – 2011
* President, Beechview Merchants Association (BMA) 1999 - 2003
 Attended Urban Redevelopment Authority (URA) meetings regularly as
President of BMA
* Coach – Beechview Athletic Association Baseball 2000 - 2010