I2m - Strategy PMO Case Study Presentation

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  • Dubai Airport – IT PMO Implementation (end to end)Aditya Birla Group – Bespoke PM Framework DevelopmentSatyam and Mindtree – Enterprise wide PM training, learning solutions andadvisory services for Center for Excellence setupLanco Group – PMO Implementation support to manage $10 billion worthprojects in Indian Power generationDr. Reddys Lab, Ranbaxy and Reliance Life Sciences – Customized PMIntervention and PM capability development programs and mentoring supportTata Steel - $5 billion Greenfield steel project approach definition and PMtrainingTata Chemicals - $2 bil org. strategic assessment of execution capability andimprovement road mapHutch (now part of Vodafone) - PMO definition and implementation for Salesand Marketing
  • I2m - Strategy PMO Case Study Presentation

    1. 1. ® This is a copyrighted and confidential presentation. Please do not copy of circulate with out permission Building Execution Excellence with Program and Project Management: Case Example of a Life Insurance Company Prof. Ajay Parasrampuria Founder www.pmacademy.in | www.i2m.in Copyright Warning: Please note this presentation is a copyright of i2m and it contains key conceptual approaches used by i2m for its client engagements. Please do not copy and or reproduce any of the slides without written permissions of Ajay B Parasrampuria.
    2. 2. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission “At the end of the day, you bet on people, not on strategies. Strategies are intellectually simple; their execution is not simple. The question is, can you execute? That's what differentiates one company from another.” Source: Execution, Ram Charan
    3. 3. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission “Why CXOs Fail.” poor execution is the common thread in the failure of these executives. One key weakness is the inability to integrate and align all the initiatives and projects.
    4. 4. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission So what has Project Management go to do with this? isn't meant for infra and IT? PM is the language of execution and is required when you want to align/integrate the organization (to changing reality) and yes there is portfolio and program management as well as an animal called PMO
    5. 5. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission Case Example • Life Insurance company, JV between one of India’s leading business groups and an European company • Started India operations in 2006, 8000+ employees, 200+ branches in 12 states of the country • Functional Organization (5 major functions) with a Program Management Office reporting into the COO • 4 year business transformation plan to be executed with a focus on profitability and operational excellence value discipline • Challenge of growing the business in current market conditions • Aligning the entire organization to the changing reality with a strategic portfolio of both cost optimization as well as business transformation initiatives
    6. 6. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission Challenges to be overcome • Role clarity between Program/Project Managers, Project (Business) Leaders and Sponsorship, Business Analyst, PMO Governance • PM Process adherence and alignment to local context • Ownership and realization of Business Benefit of Program and Project • PMO Definition aligned to organizational context and maturity • Improve visibility, reviews and governance process on program and projects • Improve program and project planning along with status/performance reporting
    7. 7. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission Scope - What was needed • Define a PMO Implementation road map localized to the organization maturity and context • Define a PM Processes, templates and implement a collaborative tool (Localized based on Client available methods) • Define the program and project categories, and align the governance, reporting and PM processes along with role definition • Provide mentoring and implementation support on Program and Project Plan development for priority programs • Define and Rollout a Professional PM competency certification program with mentoring/implementation support for PMO team as well as selected managers and program/project leaders • Conduct interventions for culture and capability development – Regular workshops for program and project leaders – Workshop for Sr. Mgmt aligning them to the PMO Governance and Sponsorship Processes • Deploy external PMO managed service till such time internal PMO is staffed or provide PMO services on a continuous basis
    8. 8. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission Aligning Issues to PM Scope Scope Issues Portfolio & Governance Process Localization PMO Definition and Road Map Capability Dev Pilot Program Co- Piloting PMO Support Service Alignment and Process Adherence of PM Processes Role Clarity between PMO, PM, BA, PL, PS Localized PMO Implementation Road Map Improvements in Planning and Performance Reporting Governance and Reporting - Comprehensive and cohesive View & Analysis by PMO of all projects
    9. 9. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission • Managing Integrated Programs • Financial Mastery – Benefit Mgmt • Integrated Strategic & Implementation Planning • Leadership And Sponsorship for Execution • Managing the Project Portfolios People Development Focus CXO Define Senior Managers Direct Frontline Leaders And Managers Develop Frontline Leaders and Individual Contributors Deliver • Planning & Managing Projects • Project Risk Management • Execution Risk Management • Project Sponsorship
    10. 10. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission 10 Align PMO Functions to Outcomes PMO Functions Process Dev. and Integration Intellectual Capital Mgmt Execution Support Planning Support Team Support Training Prioritization Benefits Realization Performance Visibility Steering & Governance Planning & Alignment Build Org. Capability Key Capability Outcomes
    11. 11. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission Typical - i2m Engagement Approach Duration 1 year • i2m adopts a 4 phase implementation approach – Conceptualize (1 month) • Analyze the Project Portfolio • Prioritize the Programs for development and Support • Interact and align the expectations • Define the implementation schedule and measures of success of the initiative – Develop (1 month) • Define the PMO Implementation Road Map • Customize the Processes and Methodology • Design the Capability Dev. Interventions • Initiate Program Plan Development – Execute (concurrent to Develop phase – 6 months) • Deliver the Interventions/workshops • Provide PM/PMO support • Monitor the Progress – Transition (concurrent to Execute Phase – 6 months) • Move into Managed Services Support • Transition Processes and Capabilities to client organization
    12. 12. ® This is a copyrighted and confidential presentation. Please do not copy of circulate with out permission Our Credentials 12
    13. 13. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission PM Academy Workshops PM Certification E-Learning i2m Profession al Services Implementa- tion Support PMO Managed Services Consulting 13 Our Service Verticals
    14. 14. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission PM Certification Program Methodology Linking Learning to Performance 3-day Experiential workshop on 8 core competencies PM Toolkits (Excel based) Access to learning content (lecture recordings, lessons, assessments,..) Organization s Intranet, Community of Practice 8 Weekly Web based Mentoring Sessions (Each Competence)
    15. 15. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission Clientele Process and Methodology Development Consulting Training & Education IP & Knowledge Assets Methodologies + Toolkits PMO Deployment Mega Projects Portfolio Optimization Strategy Execution Framework Content Metrics/Dashboard Library Learning Content + Indian case examples Assessment Methods and Metrics PM/PMO Deployment Strategic Interventions Competency Certification E-learning COE Partnerships
    16. 16. ® This is copyrighted and confidential presentation. Please do not copy of circulate with out permission Customer Speaks.. HKSinghal,HeadPMCoE I would like to place on record the commitment that i2m’s has shown to ensure that we realize ROI on our investment. You guys have certainly covered the extra mile to get us the big numbers. This would not have been possible without your support. It also reflects that all the steps that we took together worked well and the outcome is the reflection of the same. MCSReddy,EVP Partnering with i2m was indeed an experience as they supported our organization's efforts in overcoming obstacles towards managing mega projects worth $10 billion. From establishing a Corporate Portfolio and Program Management Office to designing structured process frameworks, we felt they delivered value and performance across our businesses. I am impressed with i2m's dual ability in not just defining new frameworks but also training and mentoring our team in executing those frameworks. PramodKrishnamurthy,EVP A substantial number of our people have benefited greatly from the program on PM training and mentoring. The concepts were explained in a lucid manner that people found easy to understand, and more importantly, found them possible to implement in their respective areas, with some further mentoring help. The PMO that i2m helped set up for us has enabled us substantially in being able to track our large portfolio of projects, measure key metrics, attribute reasons for delays, analyze resource loading, and align our project portfolio better to business direction.
    17. 17. ® This is a copyrighted and confidential presentation. Please do not copy of circulate with out permission ajay@pmacademy.in | ajay@i2m.in +91833833200 Thank you. Meet us to discuss your specific challenges

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