1. :E-mail vineeth.u@gmail.com :Phone 9916743748
:Address B-314, Rajarajeshwari Nivas, Bommamahalli, Bangalore
Dell Sonicwall 03-12-2012 — Present
Microland Jan 2012 — Nov 2012
Apara Enterprise Solution (P) Ltd Oct -2009 — Jan 2012
B-Tech June-2005 — Aug-2008
Vineeth Unnikrishnan
Work experience
Enterprise tech Support Analyst
Working with Enterprise Customers to configure new installations of Dell SonicWALL devices after understanding
their existing network architecture. Also troubleshoot existing installations via Email, Phone & Remote sessions.
Solving high priority tickets within the SLA that includes conference calls with customers as well as business
leaders.
Train and assist new joiners on Sonicwall UTM products and networking basics.
Acting as a bridge between Development and End user in reporting and driving through the resolutionfor firmware
bugs and enhancements
Network Admin
Troubleshooting and build of Remote VPN, IPS
Planning, Scripting and Implementation of various configuration changes on Juniper SA6500,upgradationofJuniper
SA6500 platformfrom 6.5 to 7.0 version.
Engage in discussions with the Technical Team of the Customer to understanding their requirement so that we
can deliver the best Solution
Networkk Admin
Managing Application Load balancer for HDFC Bank deployed at various location.
Implementation, configuration of Netscalers based on the Application behavior and as per customer requirement.
Conduct POCs for various applications to be load balanced with Netscalers.
Conduct DR Drills for various applications using Load balancer.
Troubleshooting of Load balancer by considering the application behavior
Maintain the Root Cause analysis and Corrective action (RCCA) reports in case of network breakdown as the part
of Incident and Problem Management
Qualifications
CSSA - Certified SonicWALL Security Administrator
CCNA
CCNA Security
Education
MES College Of Engineering
Vineeth Unnikrishnan 1
2. Diploma June 2002 — march-2005
Govt.polytechnic College, Palakkad
Interests
Football,
References
References available upon request.
Vineeth Unnikrishnan 2