1. Vincent P. Lacey
7-1 Wilde Ave., Drexel Hill, PA 19026
Phone: (215) 680-5794 / Email: vplacey9@gmail.com
Profile: EPICcertifiedResolute Hospital Billingspecialist;knowledge andexperienceinsystem build,
testing,implementationandgo-live support. AAHAMcertifiedRevenue CycleSpecialist,withtwenty
yearsin accountsreceivablesmanagement. A leaderwithprovenleadershipabilities;superb
communicator,staff motivator,top-notchhospital claimssettlementnegotiator.
Work Experience
PennMedicine,PhiladelphiaPA
ApplicationAnalyst May 2014 – Present
 Integral role the implementationof EPICResolute HospitalBillingat PennMedicine
 Accountworkqueues, Systemautomaticactions,Revenue GuardianChecks andDNBsettings
 Designanddevelopvariousworkflowsandinsurance followupcommunicationprocesses
 Keyrole inbuild,testing, andimplementationof Single BillingOffice functionality
 Keyrole intechnical dressrehearsalsforthe mappingof printersandworkstations
 HoldCommittee seats:CandidateforBilling;Legal Medical Record;PatientConfidentiality
 Participate inGo-Live preparation,includingcontentmanagementanddatamigration
 Serve asGo Live supportforSBO, andGo Live stages1 and 2 forPennChart Phase 2 project
Manager, AccountsReceivable January 2003 – April 2014
 Managed hospital accountsreceivablesaveraging$175 million
 Ensuredequitabledistributionof workloadinaccordance withdepartmental goals
 Establishedandmaintainedstrongworkingrelationshipswiththe majorcontractedCommercial,
Managed Care , Managed Medicare,andManaged Medicaidpayors
 Coordinatedand heldseveralregularlyscheduledmeetingswithvariousinsurance companies
 Resolvedlarge scale,highdollarclaimsprocessing,anduntimelypaymentissues
 Managed a staff of 14 FTEs andmonitoredproductivitythoughqualityassurance measurements
 Developedprocessestoensure properworkflow,accelerate cashandminimizeA/Raging
 Developeduniquetrackingandpayorre-workprocessesforall majorpayorsundercontract
RefundSupervisor June 2000 – January2007
 Managed andresolvedcreditbalancesforthe Clinical Practicesof UPHS
 Monitoredactivityof 17 CreditResolutionSpecialists
 Ensure timelyresolutionof creditbalancesaveraging
 Responsible forweeklyadjudicationof the refundcheckissue process
 Employee traininganddevelopment
ClerkIV January 1997 – June 2000
 Performedvariousclerical supportfunctionsfor8 collectionrepresentatives
 Preparedcasesforbad debttransfers
 Preparedcasesforcharitycare adjustments
 Performedinitial followupactivityonvariouscommercial insurance claims

2. Vincent P. Lacey
7-1 Wilde Ave., Drexel Hill, PA 19026
Phone: (215) 680-5794 / Email: vplacey9@gmail.com
Work Experience (Cont.)
HahnemannHospital,PhiladelphiaPA
CustomerService Representative August1990 – December1996
 Handledhighvolume incomingcalls
 Submittedclaimsasnecessarytovariousinsurance companies
 Prepareda multitude of financial reportsforseniormanagement
 Assistedintrainingof newhiresanddevelopmentof departmental processes
Education:
B.S.BusinessManagement June 2011
Universityof Phoenix,Philadelphia
H.S. Diploma June 1986
OverbrookHighSchool,Philadelphia
Military:
U.S.M.C., Administrative/LegalClerk August1990
8th
CommunicationsBN., CampLejeune
Qualifications/Skills: EPICResolute HospitalBillingAdministrator(RHB); AAHAMCertified Revenue
Cycle Specialist(CRCS-I);ProficiencyinMicrosoft Office products. Extensive experience with SMS
Envision. Managedcare contracts. Excellentverbal andwrittencommunicatorandstaff motivator.
References:
Available uponrequest