1. Introduction to Microsoft Kaizala And How to
Empower Your Mobile Workforce using Kaizala ?
A simple and secure chat app for work
By,
Vignesh Ganesan
Vijai Anand

2. About myself
@sharepointnerd vignesh.ganesan.14 /Vignesh Ganesan
vigganesan89@gmail.com Vignesh’s SharePoint Thoughts

3. My co-speaker today
@anavijai
anavijai@gmail.com
https://www.c-sharpcorner.com/members/vijai-anand-ramalingam

4. Current Workforce
landscape
Introducing Microsoft
Kaizala
Demo on Kaizala mobile
app and Management
portal
Licensing and
things to be aware
of in Kaizala
Challenges with consumer-
based apps

5. What is productivity
in the mobile world?
Inquiry

6. Desktop-primary Users
(Modern Workplace)
Mobile-only Users
(Value Chain)
Office Staff
Management
Teacher
Field
Sales
Task
worker
Partner Student
Community
Worker
Citizen
WholesalerSupplier
Parent
Current Landscape of Workforce

7. Microsoft Kaizala
Post Launch | 90 days
Task workers are not connected to the modern
workplace – lack of a digital channel
Enabling communication (such as announcements)
with large groups is a challenge
Consumer messaging apps are low on confidentiality
and control
Inefficiencies in task management and data
collection with phone calls & paper
Aggregating & analyzing data is cumbersome
Customer Feedback
Challenges of the two disconnected worlds

8. Organizations are executing connected modern workplace initiatives as a key priority
Security
Compliance
Management
Office Staff
Information Worker
The span of the modern workplace
already use their personal
devices in the workplace
67%
Workers
73%
Workers
80%
Workers
of employees use non-
approved apps for work
use consumer messaging
apps for business purposes

9. Security
Compliance
Organizations are executing connected modern workplace initiatives as a key priority
already use their personal
devices in the workplace
67%
Workers
73%
Workers
Management
Office Staff
Information Worker
Field Sales
Task Workers
Shop-floor Workers
Maintenance Engineers
Medical Staff
First Line Worker
Vendors
Suppliers
Wholesalers
Citizens
Partners
Volunteers
Value Chain
80%
Workers
of employees use non-
approved apps for work
use consumer messaging
apps for business purposes
The span of the modern workplace

10. Business Needs
Integrate with
IT infrastructure
Secure your
organization data &
easily integrate
Kaizala into existing
workflows
Engage your
employees
Send announcements
to engage your
employees and
gather employee
pulse using surveys
Connect with
your customers
Create a private
channel to talk to
your customers &
get their feedback
Optimize your
operations
Track attendance,
verify through
pictures and create
checklists to optimize
operations
Streamline your
sales
Collect data, assign
work and track
progress with your
mobile only
salesforce

11. A simple and secure chat app for work

12. Communication
Connect with large groups
of people inside and
outside your organization
Work management
Coordinate tasks for
common work scenarios
and get actionable insights
Security &
manageability
Ensure data access controls,
data protection, and
compliance

14. New network models with Kaizala
1
2
3 4

16. DEMO
Kaizala mobile app
and portal

17. Demo of Kaizala’s Free Version
• Explain Action Cards.
• Few examples of Action Cards-
• Announcement
• Survey
• Photo with Location
• Let’s Meet
• Live Location

18. Demo of Kaizala’s Pro Version
• Management Portal
• Bulk Upload of Users
• Hierarchical Groups
• Designation based access to App’s features
• Public Groups
• Reports & Dashboards (UPPCL Sample Survey)

23. LOB
app
Built-in Microsoft Intune

26. Connectors
Webhooks
Custom Actions
Flow Connector
Power BI
Excel Add-in

28. free app
Kaizala Pro

30. Kaizala Pro Capabilities
Kaizala App Kaizala Pro
Communication
Optimized for 2G/3G mobile networks  
Private 1:1 chat and hierarchical group chat  
Photo, video, and document sharing  
Broadcast announcements to entire organization  
Public groups to connect with your partners, suppliers, and customers directly 
Work Management &
Analytics
Collect information through Polls & Surveys  
Track tasks by status, location, or distance  
Assign tasks based on location awareness  
Aggregated reports to summarize responses 
Create customized reports 
Publish custom Actions 
APIs for integrating existing workflows, systems, and applications 
Management & Security
Adheres to Azure data compliance, including encryption at-rest  
Built following Microsoft’s secure by default design practices  
Web-based management portal for easy administration 
Advanced user management 
Lightweight directory for Kaizala users - both internal employees and external value-chain network 
Hierarchical group management (groups within groups) 
Very large group management - support for millions of users 
Remove a user from all groups and erase Kaizala data from device 

31. Summary of Kaizala’s Functionality
Functionality that requires software
development effort
• Custom cards,
• Custom reports,
• Integration with department's
applications
Kaizala Free/Basic
• Flat Groups
• No management portal
• No Bulk user
management
• No reports & Dashboards
• No public groups
• No API integration
Kaizala Pro
• Management Portal
• Bulk Upload of Users
• Hierarchical Groups
• Designation based access to
App’s features
• Public Groups
• Reports & Dashboards
• Custom Card Templates

32. • Download the Kaizala mobile
app
• Explore Kaizala Pro capabilities
with Office 365
• Empower your Firstline workers
and connect your value chain

33. https://docs.microsoft.com/en-us/office365/kaizala/kaizala-overview
https://docs.microsoft.com/en-us/office365/kaizala/kaizala-app
https://docs.microsoft.com/en-us/office365/kaizala/kaizala-management-portal
https://docs.microsoft.com/en-us/office365/kaizala/kaizala-for-developers
https://www.microsoft.com/en-us/garage/wall-of-fame/microsoft-kaizala/

35. Thank You
Q & A