Welcome to MS Teams webinar learning series!
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 You can find the list of the webinars from this meetup group in this link :_
https://www.meetup.com/Microsoft-365-and-Power-Platform-User-group-India/
 Today’s webinar will be recorded, and we would be sharing the recorded video as well as the
slide deck after the session .However, we recommend you to stay till the end so that you can
participate in the Q&A and get your doubts clarified

What’s new in Microsoft Teams
By ,
Vignesh Ganesan Vijai Anand Ramalingam
MWP Technical Specialist , Microsoft MWP Technical Architect , Cognizant
MS Teams webinar learning series from Office 365 and Power Platform user
group –India

1. MS Teams development - 5 to 6 sessions
2. MS Teams administration – 3 to 4 sessions
3. Planning your governance for MS Teams – 1 session
4. Security and Compliance in MS Teams – 2 sessions
5. Intelligent communication in MS Teams – 3 to 4 sessions

About Myself

My co-speaker today

Agenda:
What’s new in Microsoft Teams
 For end users – desktop and mob app
 For administrators
 For developers
 For Security and Compliance folks
 For Voice architects
 Roadmap
 New resources that you should be aware of

Transforming workplace
collaboration is a
business imperative
86%
of leaders cite lack of collaboration or ineffective communication top
reason for workplace failures
65%
of leaders agree that moving from hierarchical to team based
working is critical for their success in 2019, but only 7% say
they are ready
45%
of leaders have or are implementing web-based collaboration
solutions at scale in their companies

Microsoft Teams
is the hub for teamwork in
Microsoft 365
Chat & Collaboration
Meetings & Calling
Apps and workflow

Transform workplace
collaboration
Streamline business
processes
Connect everyone on
a single platform
What can Teams do for
your business
Provide enterprise grade
security & compliance

Customer Momentum

What’s new for end users
Desktop & Mobile app

Desktop and Web App
 Let attendees who dial in bypass the meeting lobby
 Announce when callers join a meeting
 End the meeting for everyone
 Improvements to the Teams calendar
 New Teams & Outlook integrated experience
 Work offline in the Windows desktop app
 Tags
 Edit Post
 Pin your favorite apps
 Read Receipts
 Yammer app for MS Teams

Let attendees who dial in bypass the meeting lobby
 Allow callers to instantly
join your next Teams meeting
without having to wait in the
lobby.
 Select Meeting options and
switch the toggle on for Always
let callers bypass the lobby.

Announce when callers join a meeting
 Option to announce when
callers join or leave a Teams
meeting, so you always know
who is in your online meeting
 Select Meeting options and
switch the toggle
on for Announce when callers
join or leave

End the meeting for everyone
 Meeting Organizers – have the
option to end their meetings for
all participants.
 Select More options … > End
meeting

Improvements to the Teams calendar
 Right-click an item in your
calendar to pull up RSVP
options
 Start a chat with meeting
participants
 Quickly join a meeting when it
starts
 Improvements to the event
scheduling form

New Teams & Outlook integrated experience
 Move a Teams conversation
from Teams to Outlook.
 Select More options … > Share
to Outlook.
 Note: The Share to
Outlook feature is currently not
supported on mobile.

Work offline in the MS Teams Windows desktop app
Following options are available while working offline in the windows desktop app
 Read and create message
 Pinned chats and channels

Tags
 Team owners can create tags
and assign people to them so
you can @mention a group,
role, department, etc.
 Select More options … >
Manage tags.

Pin your favorite apps
 Organize your apps on the left
side of Teams to fit the way you
work

Read Receipts
 Once the message has been
sent to someone Sent icon will
be displayed
 Once the user seen the message
Seen confirmation icon will be
displayed
 Default – Read receipts turn on
for everyone
 Group chats – up to 20
members

Edit Post
 Announcement posted to
multiple channels can be edited.
 Select More options …> Edit
to change the post content and
add or remove channels.

Yammer app for Microsoft Teams (preview)
https://www.microsoft.com/en-us/microsoft-365/blog/2020/04/20/connect-
people-across-entire-organization-through-communities-microsoft-teams/

Mobile App - iOS
 Tags
 Live Captions
 View content shared in a meeting
 Opt out of call queues
 Present in a Teams meeting from your phone
 Reorder apps and personalize your bottom bar
 Set quiet hours to mute notifications
 Swap views and pin them
 Say no to echo

Mobile App - Android
 Tags
 Opt out of call queues
 Swap views and pin them
 Say no to echo

Demo

What’s new for administrators

Managing Teams
Microsoft Teams
Admin Center
Communications and Teams specific features
(e.g., meetings, messaging and calling)
https://admin.teams.microsoft.com/
Microsoft 365 Compliance Center
Microsoft 365 Security Center
Security & Compliance across Microsoft 365
(e.g., retention and eDiscovery)
Azure Active Directory Admin
Center
Groups, identity, licenses, and access across Microsoft 365
(e.g., Group policies for naming, expiration, etc.)

Managing Teams: onboarding
Prepare your environment:
• Check your environment's readiness for Teams
• Prepare your organization's network for Teams
• Learn about the benefits of installing the desktop,
web, and mobile clients
Learn how to use Microsoft Teams
The people who will be supporting the
product should be ready to use Microsoft
Teams themselves
Assign the right admin roles
You can designate administrators who need different
levels of access for managing Microsoft Teams:
• Teams Service Administrator
• Teams Communications Administrator
• Teams Communications Support Engineer
• Teams Communications Support Specialist

Advisor for Teams (preview)
Plan a successful Teams deployment for your organization. Advisor for Teams provides recommended plans and a
collaboration space for the deployment team to streamline the roll out of all the Teams workloads, including messaging,
meetings and calling workloads.
1
2
3
Customers can select what workload they
want to rollout and who they’re rolling it
out with
A tenant readiness assessment is provided
based on common friction points that
FastTrack has helped customers solve
Team is created with the project team and
populated with success resources to get
started fast

Policy packages
Policy packages let you control Teams features that you want to allow or restrict for specific sets of
people across your organization.
Each policy package in Teams is designed around a user role and includes predefined policies and policy
settings that support the collaboration and communication activities that are typical for that role.
Policy assignment to security groups in PowerShell is also coming soon.

Manage your App Catalog in the Teams Admin Center
 Manage apps from the Microsoft Teams admin center
 View apps in your tenant app catalog
 Upload a new app
 Allow and block apps
 Manage org-wide app settings

Self-help diagnostics available for Microsoft Teams
Administrators

Automatic creation of an org-wide team
Org-wide teams provide an automatic way for everyone in a small to medium-sized organization to be a part
of a single team for collaboration. ... When an org-wide team is created, all global admins are added
as team owners and all active users are added as team members. Unlicensed users are also added to
the team.

Office 365 Groups will become Microsoft 365 Groups
https://techcommunity.microsoft.com/t5/microsoft-365-blog/office-365-groups-will-
become-microsoft-365-groups/ba-p/1303601

Teams and Skype Consumer Connect Together (preview )
 Teams and Skype consumer users can now chat together if the Office 365 tenant
configuration allows. Text-only chats and VOIP calls are supported. Teams users have the
opportunity to see what Skype consumers have to say before they accept a connection

Demo

What’s new for developers

Microsoft Graph presence APIs
 Get presence information on behalf of the signed-in user
 Get presence information for multiple users
https://docs.microsoft.com/en-us/graph/api/resources/presence?view=graph-rest-beta

Microsoft Graph Cloud Communications APIs
 Build service applications (bots) that act like participants in a call, and that create and retrieve
meetings on behalf of users.
 Provides calling functionality as well as the ability to create and retrieve online meetings.
 Bot can act as a participant in your VoIP calls or Microsoft Teams meetings
 Create Teams Personal Apps (GA)
Permissions:
 Calling - Calls.JoinGroupCallsasGuest.All, Calls.JoinGroupCalls.All, Calls.Initiate.All,
Calls.InitiateGroupCalls.All, Calls.AccessMedia.All
 Meetings - OnlineMeetings.ReadWrite.All, OnlineMeetings.Read.All
https://docs.microsoft.com/en-us/graph/api/resources/communications-api-
overview?view=graph-rest-1.0

SharePoint Framework 1.10 - Teams Personal Apps
 SharePoint Framework Release
1.10.0
 Create Teams Personal Apps
(GA)
https://docs.microsoft.com/en-us/sharepoint/dev/spfx/integrate-with-teams-
introduction

Demo

What’s new for Security and
Compliance folks

Security and compliance in Teams
Manage information
governance
Retention policies
Discover and respond
eDiscovery
Audit log
Manage information
protection
Data loss prevention
Sensitivity labels
Managing
internal risk
Information barriers
Supervision
Regulatory compliance
Support for over 42 national,
regional, and industry-specific
regulations including
ISO 27018
SOC 1 and 2
HIPAA/HITECH
GDPR
GLBA
FedRAMP
What’s new?
Information barriers
for SPO files in Teams
Safe
links
e-Discovery support
for threaded conversation
Audit log support
for messaging events
1 day
retention policies
Sensitivity labels
for Teams (Preview)

Demo

What’s new for Voice Architects

2019 has been a great year for Microsoft Teams Calling
Mar. Jul. Aug. Sept. Nov.
Best Upgrade to An
Existing Product
Best of Enterprise Connect
Overall Winner
Announced overall
13M DAU & 19M WAU in Teams
Leader in Gartner
UCaaS Magic Quadrant
Leader in Gartner
Meetings Magic Quadrant
Leader in Forrester
UCaaS 2019 Wave Report
Direct Routing in use in
over 80 countries

Features
Shipped
in last
quarter
Shipping
soon
Shipped
since
January
New Innovation in Teams Meetings
Meeting options
Audio conference: PSTN join
option on pre-join
Mobile: 1-click screenshare
Live Events GA with live caption
Audio conference:
active PSTN speakers
Blur my background
Meeting recording with PPT
and share recording
Mobile: PSTN dial in and
Call Me Back
Teams Meeting, Recording &
Live Events in GCC
Share Microsoft Whiteboard
(Preview)
Mobile: 1-click join via lock
screen and Outlook Mobile
Meeting start and missed
meeting nudge
Multi-window for meetings
Live captions (English preview)
Citrix VDI Support for
Teams Meetings
Share Microsoft Whiteboard
(GA at Ignite)
Presenter and Attendee Roles
“Meetings First” mode for Teams
Web meeting: plug-in free video
in Chrome
Screen sharing with system audio
Web meeting: outbound screen
sharing in Chrome
Pin participant
Intelligent join: MTR proximity
join and content join
Screen sharing with content
zoom in/out
Meet Now

Introducing Microsoft Call Quality Power BI Connector (aka CQD
Power BI Connector)
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-microsoft-call-
quality-power-bi-connector-aka-cqd/ba-p/1236863?lightbox-message-images-
1236863=178004i68AA2A7986F5C5E2

Oracle becomes a certified SBC partner for Teams Direct Routing :
https://www.oracle.com/industries/communications/enterprise-
communications/session-border-controller/microsoft.html
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-border-
controllers

Few more updates :
https://docs.microsoft.com/en-
us/microsoftteams/configure-dynamic-emergency-calling
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-
new-teams-certified-devices/ba-p/1345703
https://docs.microsoft.com/en-
us/microsoftteams/cloud-video-interop

Teams Roadmap

Rolling out
 April CY2020: Microsoft Teams - Messaging extensions
 April CY2020: Microsoft Teams - share system audio in live events
 May CY2020: Microsoft Teams - improved Teams meeting join launcher experience
 Q1 CY2020: Teams-Outlook Email Integrations
 Q1 CY2020: Microsoft Teams - enhanced scheduling form
 Q1 CY2020: 3rd Party Apps in Teams for GCC
 Q1 CY2020: Enhanced Power BI tab for Teams
 Q1 CY2020: Pin Microsoft Teams apps in more places
 Q3 CY2020: Microsoft Teams - Manage discovery of private teams

In Development
 April CY2020: Microsoft Teams - Messaging extensions
 April CY2020: Microsoft Teams - Multi-Window Chat
 April CY2020: Additional Power Automate triggers for Microsoft Teams
 April CY2020: Microsoft Teams - in-line message translation in Office 365 Government GCC and GCC High
 April CY2020: Microsoft Teams - Include up to 10,000 users in an individual team
 April CY2020: Microsoft Teams - raise hands in Teams meetings
 April CY2020: Microsoft Teams - share system audio in live events
 April CY2020: Microsoft Teams - easily access meeting options from within a Teams meeting in progress
 April CY2020: Microsoft Teams - download a participant report in a Teams meeting
 May CY2020: Microsoft Teams: Group chat with up to 250 people
 May CY2020: Microsoft Teams - upload custom images for background effects in Teams meetings
 May CY2020: Microsoft Teams - background effects policy for tenant administrators

In Development
 May CY2020: Microsoft Teams - change in meeting join experience
 May CY2020: Microsoft Teams - increase in the number of simultaneous videos in Teams meetings
 May CY2020: Microsoft Teams - PSTN participant phone numbers are masked from external users
 May CY2020: Microsoft Teams - screen share from chat policy governance
 May CY2020: Microsoft Teams - set tenant-wide default selection for "Who Can Present" in Teams meetings
 May CY2020: Microsoft Teams - New experience for launching instant channel meetings
 May CY2020: Microsoft Teams - improved Teams meeting join launcher experience
 May CY2020: Microsoft Teams - Batch policy assignment and group policy assignment
 Q1 CY2020: Microsoft Teams for Firstline Workers: On/Off Shift - V2
 Q1 CY2020: Microsoft Teams - New location for New Chat button, Recent, and Contacts tabs in Chat app
 Q1 CY2020: Teams-Outlook Email Integrations
 Q1 CY2020: Microsoft Teams - enhanced scheduling form

In Development
 Q1 CY2020: 3rd Party Apps in Teams for GCC
 Q1 CY2020: Microsoft Teams - Real Time Presence
 Q1 CY2020: Microsoft Teams - Teams/Skype Consumer chat and calling interop
 Q1 CY2020: Microsoft Teams - Shared links
 Q1 CY2020: Power BI-in-Teams interactive cards
 Q1 CY2020: Microsoft Teams - Channel Cross Posting (Editing)
 Q1 CY2020: Power Apps can read context from Microsoft Teams
 Q1 CY2020: New Capabilities in Shifts app
 Q1 CY2020: Enhanced Power BI tab for Teams
 Q1 CY2020: Microsoft Teams for Firstline Workers: Off Shift Access - V1
 Q1 CY2020: Pin Microsoft Teams apps in more places
 Q1 CY2021: Graph Resource Specific Consent
 Q3 CY2020: Multiteam Support in Shifts

New resources for MS Teams that you
should be aware of

 Teams upgrade planning workshops :_ https://docs.microsoft.com/en-
us/MicrosoftTeams/upgrade-workshops-landing-page
 Teams adoption resources updated :_ https://techcommunity.microsoft.com/t5/microsoft-
teams-blog/the-3-phases-to-fuel-microsoft-teams-adoption-in-your/ba-p/1218650
 Coordinate crisis communications using Microsoft Teams + Power
Platform:_https://techcommunity.microsoft.com/t5/microsoft-teams-blog/coordinate-crisis-
communications-using-microsoft-teams-power/ba-p/1216715
 Updated Adoption Assets for Microsoft Teams & Remote Work
:_https://techcommunity.microsoft.com/t5/microsoft-teams-blog/updated-adoption-assets-
for-microsoft-teams-amp-remote-work/ba-p/1236300
 New updated content for MS Teams admin training :_ https://docs.microsoft.com/en-
us/microsoftteams/itadmin-readiness
 Free Office 365 E1 for COVID :_ https://docs.microsoft.com/en-us/MicrosoftTeams/e1-trial-
license
 Microsoft 365 live events assistance :_ https://resources.techcommunity.microsoft.com/live-
events/assistance

Teams is for every worker, from CEO to Firstline
AI-powered experiences delivered by the Microsoft Graph
Intelligent meeting solution with video, content share and notes
Range of certified devices for every size, space and working style
Deep integration with business processes and line of business apps
42 compliance regulations supported for customers
Available in 53 languages, 181 markets with data stored in region
Why Microsoft
Teams?

Next steps
Get started
Start using Microsoft Teams today
Get support
Get deployment & adoption support from
• FastTrack
• Adoption Hub

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