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An introduction to Vertiv
Architects of ContinuityTM
Data Centers
Communications Networks
Commercial and Industrial Facilities
© 2019 Vertiv All Rights Reserved
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Nearly all aspects of
our lives involve the
use of technology.
Technology drives
the world’s demand
for data.
© 2019 Vertiv All Rights Reserved
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Data is essential to human progress
and is built into the very fabric of our
society. Imagine, without the transfer
of data, the world just might be silent.
The transfer of data is reliant on the
continuity of the vital applications
inside data centers, communication
networks and other critical facilities.
Vertiv helps make it all happen. We are Architects of Continuity.
Bringing together hardware,
software, analytics and services.
Ensuring uninterrupted
operations, optimal performance
and scalability.
Doing it differently through
visionary expertise, immersive
collaboration, relentless agility,
intelligent ecosystems and
scalability.
We do this by:
© 2019 Vertiv All Rights Reserved
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Architects of
Continuity™
© 2019 Vertiv All Rights Reserved
Building future-ready
digital infrastructures that
deliver continuity.
con•ti•nu•i•ty noun
1. Reliable, safe,
uninterrupted operations
2. Bringing customers’ current
reality to future aspiration
ar•chi•tect noun
1. Visionary builder of future-
ready digital infrastructures
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Our focus on Data Centers
• Expertise from design through construction
and commissioning derived from decades of
experience.
• Innovative solutions that reduce costs, improve
management and speed deployment.
• World-class services that drive uptime and
deliver insights into performance.
• Product, system and integrated solutions for:
Enterprise, Colocation, Hyperscale and Edge.
Enabling reliability, efficiency and scalability
from the core to the edge.
© 2019 Vertiv All Rights Reserved
Our focus on Communication Networks
• Innovation enabling flexible architectures.
• Fast deployment, turnkey solutions, seamless
service.
• Intelligent systems for smart, holistic network
management.
• Future-forward solutions supporting 5G and a
variety of sites including: Small Cell, Macro Site,
Central Office and Data Center
Provide smart, fast, flexible solutions for advanced
networks and network management.
© 2019 Vertiv All Rights Reserved 6
Our focus on Commercial
and Industrial
• Robust protection in even the most extreme
conditions.
• Solutions customized to meet specific needs and
budgets.
• Expert technical teams who get there fast.
• Products, solutions, services and expertise for:
Healthcare, Rail/Mass Transit, Power Generation
and Oil and Gas
Delivering reliability and simplifying complexity in
industrial and rugged environments.
© 2019 Vertiv All Rights Reserved 7
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Our numbers
Sales
4.3 B
Employees
~20,000
Customers Include
Alibaba, Alstom, America Movil, AT&T,
China Mobile, Equinix, Ericsson,
Reliance, Siemens, Telefonica,
Tencent, Verizon, Vodafone
Manufacturing Sites: 28
Customer Centers/Labs: 16
Operations: 51 Countries
Communications
© 2019 Vertiv All Rights Reserved
Power Management
Thermal Management
Services
IT & Edge Infrastructure
& Solutions
Offering
Broad range of power, thermal, and IT and edge
infrastructure, solutions and services portfolio
Geography
Global, well-established footprint,
and supply-chain network
Americas
EMEA
AP
End Market
Customers who operate in some of
the world’s most critical industries
Data Centers
Commercial &
Industrial
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Our presence
Worldwide
Manuf. And Assembly Locations 28
Service Centers 250+
Service Field Engineers 2650+
Technical Support/Response 300+
Customer Experience Center/Labs 16
US and Canada
Manuf. And Assembly Locations 13
Service Centers 100+
Service Field Engineers 850+
Technical Support/Response 120+
Customer Experience Center/Labs 4
Latin America
Manuf. And Assembly Locations 1
Service Centers 20+
Service Field Engineers 240+
Technical Support/Response 20+
Customer Experience Center/Labs 2
Europe, Middle East, and Africa
Manuf. And Assembly Locations 9
Service Centers 70+
Service Field Engineers 590+
Technical Support/Response 90+
Customer Experience Center/Labs 5
Asia Pacific
Manuf. And Assembly Locations 5
Service Centers 60+
Service Field Engineers 970+
Technical Support/Response 80+
Customer Experience Center/Labs 5
Meeting our customers demand for data – wherever they are.
© 2019 Vertiv All Rights Reserved
• Small, medium and large
uninterruptible power
systems (UPS)
• Industrial-grade UPS
• AC power distribution
systems
• 12V to 400V DC power
systems
• Custom DC UPS systems
along with DC battery
chargers and distribution
• Small thermal systems
including room and row/
rack cooling
• Air handling and chiller:
large systems located
outside the data room that
provide climate control
• IT and infrastructure
management solutions
• Rack PDUs
• Integrated solutions
• Diverse array of services to
handle ongoing customer
equipment and product
needs
• Maintenance, project and
training services
• Tailored customer offerings
Description
Select offerings
Brands
Integrated
Solutions
Liebert
iCOM
Liebert
CRV
Liebert DSE
Package System
NetSure
5000
NetSure
7000
NetSure
8000
Liebert
EXM
Liebert
EXL S1
Liebert
FPC
Preventive
Maintenance
Performance
Optimization
Project
Services
Remote
Services
Software &
Monitoring
Liebert
DS
KVM & Serial
Console
Racks
POWER MANAGEMENT THERMAL MANAGEMENT
IT AND EDGE
INFRASTRUCUTRE AND
SOLUTIONS
SERVICES
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Our portfolio
© 2019 Vertiv All Rights Reserved
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Vertiv brings together hardware, software, and ongoing services to ensure
our customers’ vital applications run continuously and perform optimally.
AC Power, DC Power, Energy
Storage, Industrial Solutions,
Thermal
Edge Systems, IT Systems, Rack,
Rack PDU, Rack Thermal,
Rack UPS
Large Infrastructure IT and Edge Infrastructure
Solutions
Services and Software
© 2019 Vertiv All Rights Reserved
Recognized leadership across served
markets, offerings and geographies.
Strong project management capabilities
differentiates Vertiv from other market
participants.
Rewarded by customers for the ability to
collaboratively work to provide solutions
for critical needs.
At the forefront of energy efficiency
applications.
10 awards won as independent company.
DC Power Systems Competitive
Strategy Innovation and
Leadership Award
2017
Excellence in Thermal Management;
EMEA UPS Product Leadership
Award; Modular Data Center
Customer Value Leadership Award
2017
Electrical Review Excellence
Award for Power
(Noriker Power Project)
2018
Asia Pacific Data Center Integrated
Power Infrastructure Growth
Excellence Leadership Award
2017
ACR News Environmental Project
of the Year
(Amdocs Data Center in London)
2017
ACR News Environmental
Project of the Year
2018, 2017 and 2016
A leading provider of innovative power, thermal and IT infrastructure
solutions and services for digital infrastructure.
12© 2019 Vertiv All Rights Reserved
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Discover Vertiv
© 2019 Vertiv All Rights Reserved
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We collaborate with our
customers to build future-
ready digital infrastructures.
Let us show you how we can turn
your aspirations into reality.
Our capabilities. Our difference.
Thermal
Power
IT and Edge Infrastructure
IT Systems
Solutions
Services
Software
© 2019 Vertiv All Rights Reserved
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Vertiv Thermal
Management
Vertiv Capabilities
Thermal Management
• Perimeter, in-row and high-density cooling.
• Freecooling chillers, heat rejection and economization.
• Evaporative freecooling.
• Custom air handling solutions.
• Small systems for edge applications, small computer rooms and
network closets.
• Modular smart solutions to add capacity with IT growth.
A complete line of energy-efficient and
reliable technology
• Unit and supervisory controls with machine to machine
communication and real-time monitoring.
• Advanced algorithms for system auto-tuning, energy optimization,
and capacity management.
Controls to optimize efficiency and uptime
© 2019 Vertiv All Rights Reserved 16
Vertiv Capabilities
Thermal Management
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PERIMETER
COOLING
IN-ROW COOLING,
SMARTAISLETM
FREECOOLING
CHILLERS
EVAPORATIVE
FREECOOLING
ICOMTM CONTROLS
© 2019 Vertiv All Rights Reserved
Vertiv Difference
Thermal Management
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• We deliver the highest level of protection and
uptime.
• Industry-leading efficiency levels (Power Usage
Effectiveness as low as 1.1).
• Up to 50 percent lower capital and operating costs.
• Industry-leading, award-winning technologies.
Unmatched efficiency and reliability for
mission-critical applications
• We partner with each customer to develop and
deploy solutions that best meet their needs.
• Intelligent, self-optimizing solutions that enable
customers to spend less time managing cooling
and more time managing their facilities.
Deep design and application
knowledge
© 2019 Vertiv All Rights Reserved
Customer Spotlight: Amdocs
Thermal Management
“Vertiv’s deep
technical knowledge
allowed us to make an
informed risk-benefit
analysis and identify
the most efficient
thermal management
solution for our
Chiswick Park data
center.”
• A more economical mode of operation when external temperature
is lower than the internal temperature of the facility.
• Up to 50 percent energy savings.
• Eco-friendly solution.
• Maximizing efficiency of the data center.
• Liebert® PDX with EconoPhase
• Liebert® Microchannel Condenser
• Enhanced, flexible freecooling and low TCO.
• The most advanced refrigerant economizer.
• Supreme levels of efficiency and easy installation.
Customer Need
Solution
Benefit
Ronnen Perry
Global Technical Manager at Amdocs
© 2019 Vertiv All Rights Reserved 19
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Vertiv Power
Management
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Vertiv Capabilities
Power Management
DC POWER
SOLUTIONS
AC POWER UPS
POWER
DISTRIBUTION
BATTERY
MONITORING
IN-RACK POWER
DISTRIBUTION UNITS
POWER
DISTRIBUTION
BATTERY
MONITORING
IN-RACK POWER
DISTRIBUTION UNITS
UTILITY AND SELF
SUPPLY
© 2019 Vertiv All Rights Reserved
Project, maintenance and performance services for data centers, communication networks
and industrial markets.
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Vertiv Difference
Power Management
• Comprehensive range of power solutions
for data centers, communication
networks, commercial and industrial
networks.
• Industry leading safe and reliable power
solutions for heavy-duty, data center and
edge of network applications.
• Complemented by our full software suite
and global service organization.
22© 2019 Vertiv All Rights Reserved
Continuous operation and optimal
performance of your vital applications
Customer Spotlight: Equinix
Power Management
“We will make good use of
the three Liebert Trinergy
UPS systems’ scalability by
upgrading the power
capacity whenever the
critical load evolves. And
Vertiv will enable us to do it
without any service
disruption for our data
center customers.”
- Director of Operations,
Equinix
• Update and redesign the entire 4 x 800 kVA parallel UPS system based
on a centralized, N+1 architecture for one of Equinix’s data centers.
• Implemented a new distributed redundancy model with three chains,
each composed of 1 MW Liebert® Trinergy™ UPS system in a (N+1)
configuration.
• Vertiv LIFE Services for cutting-edge remote diagnostic and
preventative monitoring service.
• Three different power lines, powering each rack with a 2(N+1) UPS
configuration for utmost reliability.
• AC power capacity expansion of up to roughly 500 kW, leading to an
increase in rack density per square meter.
• 96 percent UPS efficiency.
Customer Need
Solution
Benefit
© 2019 Vertiv All Rights Reserved 23
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Vertiv IT and Edge
Infrastructure
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Vertiv Capabilities
IT and Edge Infrastructure
1 2 3
Traditional
• Cloud / Data center
Local
• Aggregation sites
• Metro data centers
Edge
• Rooms / Building
1 2 3
Data Intensive
• Restricted Connectivity
• Smart Cities / Factories / Home
and Building
• HD Content Distribution
• High-Performance Computing
• Virtual Reality
Machine to Machine
• Smart Security
• Smart Grid
• Low-Latency Content Dist.
• Arbitrage Market
• Real-time Analytics
• Defense Force Simulation
Human-Latency
Sensitive
• Web Site Optimization
• Augmented Reality
• Smart Retail
• Natural Language Processing
Life Critical
• Digital Health
• Connected/Autonomous Cars
• Drones
• Smart Transportation
• Autonomous Robots
Use Cases
© 2019 Vertiv All Rights Reserved 25
Support for Edge applications that require moving processing and storage closer to the customer.
Architecture
Vertiv Capabilities
IT and Edge Infrastructure
© 2019 Vertiv All Rights Reserved 26
Categories Commonly purchased products
RACKS VR rack systems
RACK PDUs Geist basic, metered, managed, and switched
UPS SYSTEMS (1P & 3P) Online, line-interactive systems
EDGE THERMAL Liebert® CRV, DCD, VRC
IT SYSTEMS Avocent®
SOFTWARE Power Assurance Package, LIFE™ Services monitoring
Flexible portfolio of point products for IT and Edge infrastructure.
Vertiv SmartMod™
Vertiv SmartMod™ is a flexible platform, optimized for simplified
deployment of your critical IT assets.
SmartRow™ DCR
The SmartRow DCR is a self-contained, modular data center
designed to simplify IT deployments in indoor spaces.
SmartRow™ DCX
SmartRow DCX provides a complete data center in weeks, utilizing
an enclosed room-neutral system that meets today’s needs while
being prepared for tomorrow.
Vertiv Capabilities
© 2019 Vertiv All Rights Reserved 27
Integrated solutions for IT and Edge infrastructure.
IT and Edge Infrastructure
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Vertiv Difference
• From racks and enclosures, to power protection and
distribution, to cooling and thermal management solutions,
our compact and reliable small-space infrastructure delivers
the reliability you need to grow your edge network.
• Pre-built, factory integrated systems can give you the
flexibility of a custom solution with the convenience of an off-
the-shelf product.
A leader in Edge infrastructure
• Easy integration of components.
• Fully customizable for your IT needs.
• Rapid deployment for quick installation.
• Remote monitoring and management.
• End-to-end service.
Edge infrastructure portfolio benefits
IT and Edge Infrastructure
© 2019 Vertiv All Rights Reserved 28
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Customer Spotlight: Property and Casualty
Insurance Provider
Edge – Data Center
• Improve the visibility and control of the company’s distributed digital
assets to effectively manage its network from the core to the edge.
• Vertiv Environet data center monitoring system.
• Improved uptime.
• Increased cooling efficiency.
• Enhanced safety.
• Better asset management.
• More educated workforce.
Customer Need
Solution
Benefit
“I was able to show that
where the vendor was
saying he would save us
$1,000 a month, in
reality, it was only
savings of about $230 a
month. That kind of
information is very
helpful for us…when we
go to purchase new
hardware.”
Technology Lead
© 2019 Vertiv All Rights Reserved 29
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Vertiv IT Systems
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Vertiv Capabilities
IT Systems
• Centralized, secure access to IT devices from any vendor over
IP – in traditional enterprise data centers, co-location and
remote or edge applications.
Data center IT infrastructure and operations
• Real-time access to high-resolution content across multiple
workstations – in broadcast and post production applications.
Control room solutions
• User access to multiple desktop computers with a single
keyboard and mouse – in the office environment, test labs and
locations with access to both secure an dun-secure machines.
Desktop productivity and security
© 2019 Vertiv All Rights Reserved 31
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Vertiv Capabilities
SERIAL
CONSOLE
CONSOLIDATED
MANAGEMENT
APPLIANCE
HIGH
PERFORMANCE
KVM
DESKTOP SECURE
KVM AND KM
MANAGEMENT
SOFTWARE
© 2019 Vertiv All Rights Reserved
IT Systems
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Vertiv Difference
• A portfolio unmatched for remote data center IT access and control for IT
infrastructure and operations professionals. Our portfolio spans devices
and software and is supported by cutting edge services.
• Our IT management products and services make us not only an
outstanding performer in the traditional data center but our portfolio is
also uniquely positioned to deliver outstanding performance in edge
applications.
The leader in IT management
• Improved IT operations with an ecosystem of IT Management products.
• Streamlined workflows in environments using multiple workstations.
• Secured access between security levels in sensitive environments.
• Sourcing from a single supplier.
Vertiv IT management customer benefits
© 2019 Vertiv All Rights Reserved 33
IT Systems
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Customer Spotlight: DigitalGlue
IT Systems
• DigitalGlue (a Vertiv reseller and systems integrator), on behalf of a Hollywood
production studio, sought equipment that supported today's video resolution quality
while establishing a path for eventual migration to 4K broadcasting. To reduce
disruption and save time and money, the studio specifically required a solution that
would be compatible with the facility's existing CAT 6/7 ethernet cables and
network switches.
• Avocent® HMX 5000 Series IP-based KVM Switch
• Zero-configuration networking simplified implementation by automatically obtaining the
media access control (MAC) address of devices as they are attached to the network.
• Switch times were reduced to less than a second greatly improving workflow.
• Customizable hotkeys led to an enhanced user experience.
• Productivity improved with the ability to access two different computing resources from
one dual-monitor edit station.
• USB extenders enabled the integration needed to perform color correction sessions.
• The quality of the digital video at the workstation was improved.
• System scalability supported growth by enabling hundreds of users to securely connect
in real time with multiple servers and workstations.
Customer Need
Solution
Benefit
"The Avocent HMX
5000/6000 KVM is highly
scalable and configurable,
which makes it so easy to
connect multiple users to
multiple servers and
workstations. It's really an
ideal solution for a large
Hollywood studio.”
Sean Busby
DigitalGlue President
© 2019 Vertiv All Rights Reserved 34
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Vertiv Solutions
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Vertiv Capabilities
Solutions
Our mass-customized, standard solutions offer you the ideal combination of best value and
rapid delivery. Our factory-integrated solutions offer you a low risk, high value global
solution that can be rapidly delivered and assembled on site.
Rapid
Design
Facility
Integration
Simplistic
Assembly
Global
Service
© 2019 Vertiv All Rights Reserved
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Vertiv Capabilities
Solutions
Network Closet, Micro, Edge, Core and Critical Facilities, Cloud and
Colo, Cable Landing Stations
Cabinets integrated
with PDU and cooling
units; could include
storage and IT gear
in addition to all
hardware; could be a
combination of
off-the-shelf products
CABINET
Integrated sets of
cabinets with PDU,
cooling units, and
monitoring systems
as needed; could be
a combination of
off-the-shelf products
ROW
Integrated, often
enclosed, sets of
rows with cooling
and power
infrastructure
AISLE
Integrated,
comprehensive set of
modular infrastructure
in a free-standing
enclosure for data
centers and other
related applications
MODULAR
© 2019 Vertiv All Rights Reserved
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Vertiv Difference
Solutions
Our Methodology
Vertiv uses modular integration techniques to
help our customers, contractor, and consulting
partners more effectively design and build data
centers.
Vertiv applies ultra-modern technology and mass-
production principles to enable exceptional scale,
velocity and quality for every project regardless of
size or complexity.
Complete Critical Infrastructure Solutions
and Deep Domain Knowledge
Our Partners
Structural
Engineering
Thermal
Management
Power
Management
Software
Controls
Life Cycle
Services
Vertiv
Architects and
Engineers
Contractors
Technology Partners
Real Estate Brokers
© 2019 Vertiv All Rights Reserved
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Customer Spotlight: T-Systems
Solutions
“ (Vertiv) worked with
us to deliver true
expertise and industry
knowledge,
positioning us to
provide a strong cloud
platform that serves
both domestic and
regional customers in
Europe.”
Program Manager
T-Systems
• Provide cloud services across Europe.
• Meet customer SLAs of availability, reliability, security, scalability,
transparency, efficiency and sustainability.
• Quickly deploy a state-of-the-art, Tier III, twin-core data center.
• A modular, containerized structure to achieve rapid availability, high
scalability, streamlined expansion and staggered investment.
• Nine-month deployment time frame.
• 99.98 percent availability.
• Site Power Usage Effectiveness of 1.3.
• 30 percent reduction in power use over comparable facilities.
Customer Need
Solution
Benefit
© 2019 Vertiv All Rights Reserved 39
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Vertiv Services
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Service Capabilities
Services
A complete life-cycle approach to service, from project launch
to ongoing maintenance and performance optimization.
When launching new
facilities or powering up
new equipment, you
want to do it right – right
from the start
• Plan
• Design
• Engineer
• Integrate
• Commission
• Project Management
Services to ensure that
your business-critical
infrastructure operates
reliably, safely and
efficiently
• Preventive and
corrective
maintenance
• Remote services and
monitoring
• Cap / Fan / Battery
replacements
• Repair
• Spare parts
Full range of services
designed to optimize
infrastructure
performance and
reduce process
complexity
• Assess
• Audit
• Model
• Configure
• Upgrade
• Train
PROJECT MAINTENANCE PERFORMANCE
Increase mean time
between failure
Decrease
operating cost
Availability
Reliability
Efficiency
Adaptability
Capacity
© 2019 Vertiv All Rights Reserved
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Vertiv Difference
Services
Services ensure that your vital applications stay up and running. We do this through our vast array of project,
maintenance and performance capabilities, supporting you in making better decisions to operate more
efficiently and reduce complexity.
Truly Global Geographical Coverage and Capacity
Largest Customers Engineers Workforce
Knowledge, Reputation, and Experience
Technology, R&D Access, Field Knowledge
Consistent Service Delivery and Offering
Offering diversity, Breadth of technologies
Single Service Partner and System Level Expert
Reliability – we are the trusted partner
© 2019 Vertiv All Rights Reserved
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Customer Spotlight: Pacific Seafood
Services
Thanks to the Liebert®
EXM™
, the Quick
Configure and
Delivery Program and
tremendous amount
of teamwork, Vertiv
was able to exceed our
expectations and
ensure our business
continuity.
• Acquire a high-quality UPS to replace an aging unit while minimizing
disruption. Provide clean, protected power to Pacific Seafood’s IT
operations while ensuring a path for future growth.
• Liebert® EXM™ 40kVa, 208V three phase UPS with scalable power,
reliable battery runtime and a Maintenance Bypass Cabinet.
• Vertiv Quick Configure and Delivery Program.
• Vertiv Services.
• Quickly ordered, delivered and installed failed UPS within four days,
restoring IT operations.
• Vertiv coordinated the installation and completed the UPS start-up ahead
of schedule within a demanding timeline.
• Delighted the customer who expressed their gratitude to the entire team
for responding fast with an excellent, economical solution.
Evan Wiercx
Infrastructure Services Manager
at Pacific Seafood
Customer Need
Solution
Benefit
© 2019 Vertiv All Rights Reserved
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Vertiv Software
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Vertiv Capabilities
Software
• Monitoring of the critical infrastructure that is vital to the
delivery of service from IT installations and data centers.
• Management of power and energy usage across the entire
power infrastructure used to power the IT and facilities
equipment.
• Management and control of the use of expensive resources
like space, power, cooling allowing the maximum use of
these resources when deploying IT assets.
• Remote monitoring of equipment performance with
automated or manual recommendations on how to gain
improved efficiency or resilience.
• Enable capturing of stranded data to provide new insights
into critical infrastructure operations and performance.
DATA CENTER MONITORING
ENERGY MANAGEMENT
POWER MANAGEMENT
CAPACITY MANAGEMENT
REMOTE MANAGEMENT
CHANGE MANAGEMENT
DATA ENABLEMENT
© 2019 Vertiv All Rights Reserved
Vertiv Capabilities Continued
• Edge
• Enterprise
• Colocation
• Communications
• Commercial and
industrial
MONITOR
END MARKETS
• Artificial Intelligence
• Machine Learning
• Analytics
• Data Scientists
VERTIV INTELLIGENCE
CONTROL
• Service Technicians
• Facilities
Departments
• IT Departments
USERS
OPTIMIZE
Software
© 2019 Vertiv All Rights Reserved
Intelligence Software
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Vertiv Difference
Software
Encapsulates our long
experience in data center
systems engineering and
management.
• Comprehensive capability across
data center inventory, power,
thermal and space management.
• Deep, rich connectivity across all
domains covering IT and facilities
equipment from all vendors.
• Tightly integrated hardware and
systems offerings for optimal
performance and efficiency.
Global software and services
capabilities for all data
center operating models.
• Modular software architecture that
allows customers to choose the
right components as needs
dictate.
• Installed base of over 5,000 global
customers across numerous
industries and geographies.
• Extensive, experienced channel
and business partner ecosystem
to serve customers globally.
Extensive and ongoing
investment in products and
research to continue our
leadership position in critical
infrastructure management.
• Solid track record of partnering
with customers to address their
unique needs.
Expertise Scale Commitment
© 2019 Vertiv All Rights Reserved
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Customer Spotlight: Mobile Network Operator
Software
Trellis™ Critical
Insight is a powerful
web-based building
and site monitoring
platform with
software tools to
manage energy
conservation projects,
identify key
operational problems
and analyze the
results.
• World’s largest mobile network operator in terms of active subscribers needed to move
its nearly 100k sites, included core and access devices, to a more effective and efficient
management.
• Needed a single business partner that could help them achieve its efficiency and
reliability targets by continuously monitoring its sites distributed in many locations.
• Trellis Critical Insight was deployed to over 3000 customer sites to integrate
environmental, energy, security and safety systems into one powerful management
tool that reduced energy consumption, increased occupant comfort and achieved
sustainable site operations.
• Monitoring was possible both on premise, from the customer headquarter and remotely
by Vertiv 24/7.
• Quickly began showing ROI.
• Experienced 70% reduction of inaccurate alarms that lead to reduction of unnecessary
visits and optimized personnel workload.
Customer Need
Solution
Benefit
© 2019 Vertiv All Rights Reserved
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Learn more about Vertiv.
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© 2019 Vertiv All Rights Reserved
Vertiv.com
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Vertiv Timeline
Combining the entrepreneurial spirit of a startup with the resources and reach of an established leader.
1965
Liebert Corporation was formed
as industry’s first manufacturer
of precision computer room air
conditioning (CRAC)
1987
Emerson acquires Liebert®
Corporation – now a pioneer in
thermal management, power
protection for IT systems
2000
Emerson forms Network Power
(ENP) business – integrates critical
infrastructure technologies under
single brand
2001
ENP increases presence in Asia –
purchase of Avansys and forms ENP
India
ENP acquires Marconi outside plant
and power system – expanding
telecom industry solutions
2006
ENP acquires Germany-based
Knürr AG – leading provider of
enclosure systems
2009
ENP acquires Avocent – provider of
service processor and data center
management software and KVM
solutions
ENP acquires Chloride® –
customized power solutions for
industrial applications
2016
Vertiv launches as stand-alone business
building on the success of Emerson’s past while expanding
capabilities and commitment to support the mission of designing,
building and servicing mission-critical technologies that drive
possibility for our customers
Vertiv makes its first three acquisitions,
Energy Labs, a U.S.-based manufacturer of
custom air handling systems, Geist, a leading
manufacturer of rack power distribution units, and
the service contracts of MEMS, a UK power
generation maintenance business
2018
2004
2010
Customer base
We serve +70% of
Fortune 500 companies
52
Operating
capabilities
We have 20+ GW of installed
cooling capacity and 14+
GW of installed UPS power.
Creating a $15B installed
base
Customer
satisfaction
We have a Net Promoter
Score of 40
Data
We make decisions
based on data collected
from 1,000,000+ pieces
of equipment
Support
We employ ~2,700
service technicians
which is 4x that of
closest competitor
Performance
We have 85% service
renewal rates and
55% warranty capture
rate in power*
Sites
We keep 600,000+
customer sites connected
First-time fix
We have ~90% first-time
fix rate in site emergency
visits. Returning critical
load within 24 hours
Remote monitor
We remotely monitor
12,000+ customers
Training
We deliver 200,000
hours of technical
training each year
* For medium and large UPS
500
FORTUNE
Other noteworthy Vertiv Stats
Vertiv Data Center Application
Air handlers & chillers
Thermal management
UPS systems
Condensers
Power distribution
Integrated solutions
Racks & containment
Monitoring control &
management
Project services
Vertiv Telcom Applications
5454`
Vertiv XTE 601E
Available NetSure 2100
Q1 2019
NetSure 7100
Available
NetSure Outdoor
Power Series
Q1 2018
NetSure 8100DB
Available
Vertiv XTE 801 / 802
Available / Q3 2018
Core Site
Access Site
We deliver product and solution versatility, enabling multiple applications.

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An introduction to Vertiv

  • 1. An introduction to Vertiv Architects of ContinuityTM Data Centers Communications Networks Commercial and Industrial Facilities © 2019 Vertiv All Rights Reserved
  • 2. 2 Nearly all aspects of our lives involve the use of technology. Technology drives the world’s demand for data. © 2019 Vertiv All Rights Reserved
  • 3. 3 Data is essential to human progress and is built into the very fabric of our society. Imagine, without the transfer of data, the world just might be silent. The transfer of data is reliant on the continuity of the vital applications inside data centers, communication networks and other critical facilities. Vertiv helps make it all happen. We are Architects of Continuity. Bringing together hardware, software, analytics and services. Ensuring uninterrupted operations, optimal performance and scalability. Doing it differently through visionary expertise, immersive collaboration, relentless agility, intelligent ecosystems and scalability. We do this by: © 2019 Vertiv All Rights Reserved
  • 4. 4 Architects of Continuity™ © 2019 Vertiv All Rights Reserved Building future-ready digital infrastructures that deliver continuity. con•ti•nu•i•ty noun 1. Reliable, safe, uninterrupted operations 2. Bringing customers’ current reality to future aspiration ar•chi•tect noun 1. Visionary builder of future- ready digital infrastructures
  • 5. 5 Our focus on Data Centers • Expertise from design through construction and commissioning derived from decades of experience. • Innovative solutions that reduce costs, improve management and speed deployment. • World-class services that drive uptime and deliver insights into performance. • Product, system and integrated solutions for: Enterprise, Colocation, Hyperscale and Edge. Enabling reliability, efficiency and scalability from the core to the edge. © 2019 Vertiv All Rights Reserved
  • 6. Our focus on Communication Networks • Innovation enabling flexible architectures. • Fast deployment, turnkey solutions, seamless service. • Intelligent systems for smart, holistic network management. • Future-forward solutions supporting 5G and a variety of sites including: Small Cell, Macro Site, Central Office and Data Center Provide smart, fast, flexible solutions for advanced networks and network management. © 2019 Vertiv All Rights Reserved 6
  • 7. Our focus on Commercial and Industrial • Robust protection in even the most extreme conditions. • Solutions customized to meet specific needs and budgets. • Expert technical teams who get there fast. • Products, solutions, services and expertise for: Healthcare, Rail/Mass Transit, Power Generation and Oil and Gas Delivering reliability and simplifying complexity in industrial and rugged environments. © 2019 Vertiv All Rights Reserved 7
  • 8. 8 Our numbers Sales 4.3 B Employees ~20,000 Customers Include Alibaba, Alstom, America Movil, AT&T, China Mobile, Equinix, Ericsson, Reliance, Siemens, Telefonica, Tencent, Verizon, Vodafone Manufacturing Sites: 28 Customer Centers/Labs: 16 Operations: 51 Countries Communications © 2019 Vertiv All Rights Reserved Power Management Thermal Management Services IT & Edge Infrastructure & Solutions Offering Broad range of power, thermal, and IT and edge infrastructure, solutions and services portfolio Geography Global, well-established footprint, and supply-chain network Americas EMEA AP End Market Customers who operate in some of the world’s most critical industries Data Centers Commercial & Industrial
  • 9. 9 Our presence Worldwide Manuf. And Assembly Locations 28 Service Centers 250+ Service Field Engineers 2650+ Technical Support/Response 300+ Customer Experience Center/Labs 16 US and Canada Manuf. And Assembly Locations 13 Service Centers 100+ Service Field Engineers 850+ Technical Support/Response 120+ Customer Experience Center/Labs 4 Latin America Manuf. And Assembly Locations 1 Service Centers 20+ Service Field Engineers 240+ Technical Support/Response 20+ Customer Experience Center/Labs 2 Europe, Middle East, and Africa Manuf. And Assembly Locations 9 Service Centers 70+ Service Field Engineers 590+ Technical Support/Response 90+ Customer Experience Center/Labs 5 Asia Pacific Manuf. And Assembly Locations 5 Service Centers 60+ Service Field Engineers 970+ Technical Support/Response 80+ Customer Experience Center/Labs 5 Meeting our customers demand for data – wherever they are. © 2019 Vertiv All Rights Reserved
  • 10. • Small, medium and large uninterruptible power systems (UPS) • Industrial-grade UPS • AC power distribution systems • 12V to 400V DC power systems • Custom DC UPS systems along with DC battery chargers and distribution • Small thermal systems including room and row/ rack cooling • Air handling and chiller: large systems located outside the data room that provide climate control • IT and infrastructure management solutions • Rack PDUs • Integrated solutions • Diverse array of services to handle ongoing customer equipment and product needs • Maintenance, project and training services • Tailored customer offerings Description Select offerings Brands Integrated Solutions Liebert iCOM Liebert CRV Liebert DSE Package System NetSure 5000 NetSure 7000 NetSure 8000 Liebert EXM Liebert EXL S1 Liebert FPC Preventive Maintenance Performance Optimization Project Services Remote Services Software & Monitoring Liebert DS KVM & Serial Console Racks POWER MANAGEMENT THERMAL MANAGEMENT IT AND EDGE INFRASTRUCUTRE AND SOLUTIONS SERVICES 10 Our portfolio © 2019 Vertiv All Rights Reserved
  • 11. 11 Vertiv brings together hardware, software, and ongoing services to ensure our customers’ vital applications run continuously and perform optimally. AC Power, DC Power, Energy Storage, Industrial Solutions, Thermal Edge Systems, IT Systems, Rack, Rack PDU, Rack Thermal, Rack UPS Large Infrastructure IT and Edge Infrastructure Solutions Services and Software © 2019 Vertiv All Rights Reserved
  • 12. Recognized leadership across served markets, offerings and geographies. Strong project management capabilities differentiates Vertiv from other market participants. Rewarded by customers for the ability to collaboratively work to provide solutions for critical needs. At the forefront of energy efficiency applications. 10 awards won as independent company. DC Power Systems Competitive Strategy Innovation and Leadership Award 2017 Excellence in Thermal Management; EMEA UPS Product Leadership Award; Modular Data Center Customer Value Leadership Award 2017 Electrical Review Excellence Award for Power (Noriker Power Project) 2018 Asia Pacific Data Center Integrated Power Infrastructure Growth Excellence Leadership Award 2017 ACR News Environmental Project of the Year (Amdocs Data Center in London) 2017 ACR News Environmental Project of the Year 2018, 2017 and 2016 A leading provider of innovative power, thermal and IT infrastructure solutions and services for digital infrastructure. 12© 2019 Vertiv All Rights Reserved
  • 13. 13 Discover Vertiv © 2019 Vertiv All Rights Reserved
  • 14. 14 We collaborate with our customers to build future- ready digital infrastructures. Let us show you how we can turn your aspirations into reality. Our capabilities. Our difference. Thermal Power IT and Edge Infrastructure IT Systems Solutions Services Software © 2019 Vertiv All Rights Reserved
  • 16. Vertiv Capabilities Thermal Management • Perimeter, in-row and high-density cooling. • Freecooling chillers, heat rejection and economization. • Evaporative freecooling. • Custom air handling solutions. • Small systems for edge applications, small computer rooms and network closets. • Modular smart solutions to add capacity with IT growth. A complete line of energy-efficient and reliable technology • Unit and supervisory controls with machine to machine communication and real-time monitoring. • Advanced algorithms for system auto-tuning, energy optimization, and capacity management. Controls to optimize efficiency and uptime © 2019 Vertiv All Rights Reserved 16
  • 17. Vertiv Capabilities Thermal Management 17 PERIMETER COOLING IN-ROW COOLING, SMARTAISLETM FREECOOLING CHILLERS EVAPORATIVE FREECOOLING ICOMTM CONTROLS © 2019 Vertiv All Rights Reserved
  • 18. Vertiv Difference Thermal Management 18 • We deliver the highest level of protection and uptime. • Industry-leading efficiency levels (Power Usage Effectiveness as low as 1.1). • Up to 50 percent lower capital and operating costs. • Industry-leading, award-winning technologies. Unmatched efficiency and reliability for mission-critical applications • We partner with each customer to develop and deploy solutions that best meet their needs. • Intelligent, self-optimizing solutions that enable customers to spend less time managing cooling and more time managing their facilities. Deep design and application knowledge © 2019 Vertiv All Rights Reserved
  • 19. Customer Spotlight: Amdocs Thermal Management “Vertiv’s deep technical knowledge allowed us to make an informed risk-benefit analysis and identify the most efficient thermal management solution for our Chiswick Park data center.” • A more economical mode of operation when external temperature is lower than the internal temperature of the facility. • Up to 50 percent energy savings. • Eco-friendly solution. • Maximizing efficiency of the data center. • Liebert® PDX with EconoPhase • Liebert® Microchannel Condenser • Enhanced, flexible freecooling and low TCO. • The most advanced refrigerant economizer. • Supreme levels of efficiency and easy installation. Customer Need Solution Benefit Ronnen Perry Global Technical Manager at Amdocs © 2019 Vertiv All Rights Reserved 19
  • 21. 21 Vertiv Capabilities Power Management DC POWER SOLUTIONS AC POWER UPS POWER DISTRIBUTION BATTERY MONITORING IN-RACK POWER DISTRIBUTION UNITS POWER DISTRIBUTION BATTERY MONITORING IN-RACK POWER DISTRIBUTION UNITS UTILITY AND SELF SUPPLY © 2019 Vertiv All Rights Reserved Project, maintenance and performance services for data centers, communication networks and industrial markets.
  • 22. 22 Vertiv Difference Power Management • Comprehensive range of power solutions for data centers, communication networks, commercial and industrial networks. • Industry leading safe and reliable power solutions for heavy-duty, data center and edge of network applications. • Complemented by our full software suite and global service organization. 22© 2019 Vertiv All Rights Reserved Continuous operation and optimal performance of your vital applications
  • 23. Customer Spotlight: Equinix Power Management “We will make good use of the three Liebert Trinergy UPS systems’ scalability by upgrading the power capacity whenever the critical load evolves. And Vertiv will enable us to do it without any service disruption for our data center customers.” - Director of Operations, Equinix • Update and redesign the entire 4 x 800 kVA parallel UPS system based on a centralized, N+1 architecture for one of Equinix’s data centers. • Implemented a new distributed redundancy model with three chains, each composed of 1 MW Liebert® Trinergy™ UPS system in a (N+1) configuration. • Vertiv LIFE Services for cutting-edge remote diagnostic and preventative monitoring service. • Three different power lines, powering each rack with a 2(N+1) UPS configuration for utmost reliability. • AC power capacity expansion of up to roughly 500 kW, leading to an increase in rack density per square meter. • 96 percent UPS efficiency. Customer Need Solution Benefit © 2019 Vertiv All Rights Reserved 23
  • 24. 24 Vertiv IT and Edge Infrastructure 24
  • 25. Vertiv Capabilities IT and Edge Infrastructure 1 2 3 Traditional • Cloud / Data center Local • Aggregation sites • Metro data centers Edge • Rooms / Building 1 2 3 Data Intensive • Restricted Connectivity • Smart Cities / Factories / Home and Building • HD Content Distribution • High-Performance Computing • Virtual Reality Machine to Machine • Smart Security • Smart Grid • Low-Latency Content Dist. • Arbitrage Market • Real-time Analytics • Defense Force Simulation Human-Latency Sensitive • Web Site Optimization • Augmented Reality • Smart Retail • Natural Language Processing Life Critical • Digital Health • Connected/Autonomous Cars • Drones • Smart Transportation • Autonomous Robots Use Cases © 2019 Vertiv All Rights Reserved 25 Support for Edge applications that require moving processing and storage closer to the customer. Architecture
  • 26. Vertiv Capabilities IT and Edge Infrastructure © 2019 Vertiv All Rights Reserved 26 Categories Commonly purchased products RACKS VR rack systems RACK PDUs Geist basic, metered, managed, and switched UPS SYSTEMS (1P & 3P) Online, line-interactive systems EDGE THERMAL Liebert® CRV, DCD, VRC IT SYSTEMS Avocent® SOFTWARE Power Assurance Package, LIFE™ Services monitoring Flexible portfolio of point products for IT and Edge infrastructure.
  • 27. Vertiv SmartMod™ Vertiv SmartMod™ is a flexible platform, optimized for simplified deployment of your critical IT assets. SmartRow™ DCR The SmartRow DCR is a self-contained, modular data center designed to simplify IT deployments in indoor spaces. SmartRow™ DCX SmartRow DCX provides a complete data center in weeks, utilizing an enclosed room-neutral system that meets today’s needs while being prepared for tomorrow. Vertiv Capabilities © 2019 Vertiv All Rights Reserved 27 Integrated solutions for IT and Edge infrastructure. IT and Edge Infrastructure
  • 28. 28 Vertiv Difference • From racks and enclosures, to power protection and distribution, to cooling and thermal management solutions, our compact and reliable small-space infrastructure delivers the reliability you need to grow your edge network. • Pre-built, factory integrated systems can give you the flexibility of a custom solution with the convenience of an off- the-shelf product. A leader in Edge infrastructure • Easy integration of components. • Fully customizable for your IT needs. • Rapid deployment for quick installation. • Remote monitoring and management. • End-to-end service. Edge infrastructure portfolio benefits IT and Edge Infrastructure © 2019 Vertiv All Rights Reserved 28
  • 29. 29 Customer Spotlight: Property and Casualty Insurance Provider Edge – Data Center • Improve the visibility and control of the company’s distributed digital assets to effectively manage its network from the core to the edge. • Vertiv Environet data center monitoring system. • Improved uptime. • Increased cooling efficiency. • Enhanced safety. • Better asset management. • More educated workforce. Customer Need Solution Benefit “I was able to show that where the vendor was saying he would save us $1,000 a month, in reality, it was only savings of about $230 a month. That kind of information is very helpful for us…when we go to purchase new hardware.” Technology Lead © 2019 Vertiv All Rights Reserved 29
  • 31. 31 Vertiv Capabilities IT Systems • Centralized, secure access to IT devices from any vendor over IP – in traditional enterprise data centers, co-location and remote or edge applications. Data center IT infrastructure and operations • Real-time access to high-resolution content across multiple workstations – in broadcast and post production applications. Control room solutions • User access to multiple desktop computers with a single keyboard and mouse – in the office environment, test labs and locations with access to both secure an dun-secure machines. Desktop productivity and security © 2019 Vertiv All Rights Reserved 31
  • 32. 32 Vertiv Capabilities SERIAL CONSOLE CONSOLIDATED MANAGEMENT APPLIANCE HIGH PERFORMANCE KVM DESKTOP SECURE KVM AND KM MANAGEMENT SOFTWARE © 2019 Vertiv All Rights Reserved IT Systems
  • 33. 33 Vertiv Difference • A portfolio unmatched for remote data center IT access and control for IT infrastructure and operations professionals. Our portfolio spans devices and software and is supported by cutting edge services. • Our IT management products and services make us not only an outstanding performer in the traditional data center but our portfolio is also uniquely positioned to deliver outstanding performance in edge applications. The leader in IT management • Improved IT operations with an ecosystem of IT Management products. • Streamlined workflows in environments using multiple workstations. • Secured access between security levels in sensitive environments. • Sourcing from a single supplier. Vertiv IT management customer benefits © 2019 Vertiv All Rights Reserved 33 IT Systems
  • 34. 34 Customer Spotlight: DigitalGlue IT Systems • DigitalGlue (a Vertiv reseller and systems integrator), on behalf of a Hollywood production studio, sought equipment that supported today's video resolution quality while establishing a path for eventual migration to 4K broadcasting. To reduce disruption and save time and money, the studio specifically required a solution that would be compatible with the facility's existing CAT 6/7 ethernet cables and network switches. • Avocent® HMX 5000 Series IP-based KVM Switch • Zero-configuration networking simplified implementation by automatically obtaining the media access control (MAC) address of devices as they are attached to the network. • Switch times were reduced to less than a second greatly improving workflow. • Customizable hotkeys led to an enhanced user experience. • Productivity improved with the ability to access two different computing resources from one dual-monitor edit station. • USB extenders enabled the integration needed to perform color correction sessions. • The quality of the digital video at the workstation was improved. • System scalability supported growth by enabling hundreds of users to securely connect in real time with multiple servers and workstations. Customer Need Solution Benefit "The Avocent HMX 5000/6000 KVM is highly scalable and configurable, which makes it so easy to connect multiple users to multiple servers and workstations. It's really an ideal solution for a large Hollywood studio.” Sean Busby DigitalGlue President © 2019 Vertiv All Rights Reserved 34
  • 36. 36 Vertiv Capabilities Solutions Our mass-customized, standard solutions offer you the ideal combination of best value and rapid delivery. Our factory-integrated solutions offer you a low risk, high value global solution that can be rapidly delivered and assembled on site. Rapid Design Facility Integration Simplistic Assembly Global Service © 2019 Vertiv All Rights Reserved
  • 37. 37 Vertiv Capabilities Solutions Network Closet, Micro, Edge, Core and Critical Facilities, Cloud and Colo, Cable Landing Stations Cabinets integrated with PDU and cooling units; could include storage and IT gear in addition to all hardware; could be a combination of off-the-shelf products CABINET Integrated sets of cabinets with PDU, cooling units, and monitoring systems as needed; could be a combination of off-the-shelf products ROW Integrated, often enclosed, sets of rows with cooling and power infrastructure AISLE Integrated, comprehensive set of modular infrastructure in a free-standing enclosure for data centers and other related applications MODULAR © 2019 Vertiv All Rights Reserved
  • 38. 38 Vertiv Difference Solutions Our Methodology Vertiv uses modular integration techniques to help our customers, contractor, and consulting partners more effectively design and build data centers. Vertiv applies ultra-modern technology and mass- production principles to enable exceptional scale, velocity and quality for every project regardless of size or complexity. Complete Critical Infrastructure Solutions and Deep Domain Knowledge Our Partners Structural Engineering Thermal Management Power Management Software Controls Life Cycle Services Vertiv Architects and Engineers Contractors Technology Partners Real Estate Brokers © 2019 Vertiv All Rights Reserved
  • 39. 39 Customer Spotlight: T-Systems Solutions “ (Vertiv) worked with us to deliver true expertise and industry knowledge, positioning us to provide a strong cloud platform that serves both domestic and regional customers in Europe.” Program Manager T-Systems • Provide cloud services across Europe. • Meet customer SLAs of availability, reliability, security, scalability, transparency, efficiency and sustainability. • Quickly deploy a state-of-the-art, Tier III, twin-core data center. • A modular, containerized structure to achieve rapid availability, high scalability, streamlined expansion and staggered investment. • Nine-month deployment time frame. • 99.98 percent availability. • Site Power Usage Effectiveness of 1.3. • 30 percent reduction in power use over comparable facilities. Customer Need Solution Benefit © 2019 Vertiv All Rights Reserved 39
  • 41. 41 Service Capabilities Services A complete life-cycle approach to service, from project launch to ongoing maintenance and performance optimization. When launching new facilities or powering up new equipment, you want to do it right – right from the start • Plan • Design • Engineer • Integrate • Commission • Project Management Services to ensure that your business-critical infrastructure operates reliably, safely and efficiently • Preventive and corrective maintenance • Remote services and monitoring • Cap / Fan / Battery replacements • Repair • Spare parts Full range of services designed to optimize infrastructure performance and reduce process complexity • Assess • Audit • Model • Configure • Upgrade • Train PROJECT MAINTENANCE PERFORMANCE Increase mean time between failure Decrease operating cost Availability Reliability Efficiency Adaptability Capacity © 2019 Vertiv All Rights Reserved
  • 42. 42 Vertiv Difference Services Services ensure that your vital applications stay up and running. We do this through our vast array of project, maintenance and performance capabilities, supporting you in making better decisions to operate more efficiently and reduce complexity. Truly Global Geographical Coverage and Capacity Largest Customers Engineers Workforce Knowledge, Reputation, and Experience Technology, R&D Access, Field Knowledge Consistent Service Delivery and Offering Offering diversity, Breadth of technologies Single Service Partner and System Level Expert Reliability – we are the trusted partner © 2019 Vertiv All Rights Reserved
  • 43. 43 Customer Spotlight: Pacific Seafood Services Thanks to the Liebert® EXM™ , the Quick Configure and Delivery Program and tremendous amount of teamwork, Vertiv was able to exceed our expectations and ensure our business continuity. • Acquire a high-quality UPS to replace an aging unit while minimizing disruption. Provide clean, protected power to Pacific Seafood’s IT operations while ensuring a path for future growth. • Liebert® EXM™ 40kVa, 208V three phase UPS with scalable power, reliable battery runtime and a Maintenance Bypass Cabinet. • Vertiv Quick Configure and Delivery Program. • Vertiv Services. • Quickly ordered, delivered and installed failed UPS within four days, restoring IT operations. • Vertiv coordinated the installation and completed the UPS start-up ahead of schedule within a demanding timeline. • Delighted the customer who expressed their gratitude to the entire team for responding fast with an excellent, economical solution. Evan Wiercx Infrastructure Services Manager at Pacific Seafood Customer Need Solution Benefit © 2019 Vertiv All Rights Reserved
  • 45. 45 Vertiv Capabilities Software • Monitoring of the critical infrastructure that is vital to the delivery of service from IT installations and data centers. • Management of power and energy usage across the entire power infrastructure used to power the IT and facilities equipment. • Management and control of the use of expensive resources like space, power, cooling allowing the maximum use of these resources when deploying IT assets. • Remote monitoring of equipment performance with automated or manual recommendations on how to gain improved efficiency or resilience. • Enable capturing of stranded data to provide new insights into critical infrastructure operations and performance. DATA CENTER MONITORING ENERGY MANAGEMENT POWER MANAGEMENT CAPACITY MANAGEMENT REMOTE MANAGEMENT CHANGE MANAGEMENT DATA ENABLEMENT © 2019 Vertiv All Rights Reserved
  • 46. Vertiv Capabilities Continued • Edge • Enterprise • Colocation • Communications • Commercial and industrial MONITOR END MARKETS • Artificial Intelligence • Machine Learning • Analytics • Data Scientists VERTIV INTELLIGENCE CONTROL • Service Technicians • Facilities Departments • IT Departments USERS OPTIMIZE Software © 2019 Vertiv All Rights Reserved Intelligence Software
  • 47. 47 Vertiv Difference Software Encapsulates our long experience in data center systems engineering and management. • Comprehensive capability across data center inventory, power, thermal and space management. • Deep, rich connectivity across all domains covering IT and facilities equipment from all vendors. • Tightly integrated hardware and systems offerings for optimal performance and efficiency. Global software and services capabilities for all data center operating models. • Modular software architecture that allows customers to choose the right components as needs dictate. • Installed base of over 5,000 global customers across numerous industries and geographies. • Extensive, experienced channel and business partner ecosystem to serve customers globally. Extensive and ongoing investment in products and research to continue our leadership position in critical infrastructure management. • Solid track record of partnering with customers to address their unique needs. Expertise Scale Commitment © 2019 Vertiv All Rights Reserved
  • 48. 48 Customer Spotlight: Mobile Network Operator Software Trellis™ Critical Insight is a powerful web-based building and site monitoring platform with software tools to manage energy conservation projects, identify key operational problems and analyze the results. • World’s largest mobile network operator in terms of active subscribers needed to move its nearly 100k sites, included core and access devices, to a more effective and efficient management. • Needed a single business partner that could help them achieve its efficiency and reliability targets by continuously monitoring its sites distributed in many locations. • Trellis Critical Insight was deployed to over 3000 customer sites to integrate environmental, energy, security and safety systems into one powerful management tool that reduced energy consumption, increased occupant comfort and achieved sustainable site operations. • Monitoring was possible both on premise, from the customer headquarter and remotely by Vertiv 24/7. • Quickly began showing ROI. • Experienced 70% reduction of inaccurate alarms that lead to reduction of unnecessary visits and optimized personnel workload. Customer Need Solution Benefit © 2019 Vertiv All Rights Reserved
  • 49. 49 Learn more about Vertiv. Vertiv Blog LinkedIn Facebook Twitter Instagram YouTube YouKu WeChat Weibo © 2019 Vertiv All Rights Reserved Vertiv.com
  • 50.
  • 51. 51 Vertiv Timeline Combining the entrepreneurial spirit of a startup with the resources and reach of an established leader. 1965 Liebert Corporation was formed as industry’s first manufacturer of precision computer room air conditioning (CRAC) 1987 Emerson acquires Liebert® Corporation – now a pioneer in thermal management, power protection for IT systems 2000 Emerson forms Network Power (ENP) business – integrates critical infrastructure technologies under single brand 2001 ENP increases presence in Asia – purchase of Avansys and forms ENP India ENP acquires Marconi outside plant and power system – expanding telecom industry solutions 2006 ENP acquires Germany-based KnĂĽrr AG – leading provider of enclosure systems 2009 ENP acquires Avocent – provider of service processor and data center management software and KVM solutions ENP acquires Chloride® – customized power solutions for industrial applications 2016 Vertiv launches as stand-alone business building on the success of Emerson’s past while expanding capabilities and commitment to support the mission of designing, building and servicing mission-critical technologies that drive possibility for our customers Vertiv makes its first three acquisitions, Energy Labs, a U.S.-based manufacturer of custom air handling systems, Geist, a leading manufacturer of rack power distribution units, and the service contracts of MEMS, a UK power generation maintenance business 2018 2004 2010
  • 52. Customer base We serve +70% of Fortune 500 companies 52 Operating capabilities We have 20+ GW of installed cooling capacity and 14+ GW of installed UPS power. Creating a $15B installed base Customer satisfaction We have a Net Promoter Score of 40 Data We make decisions based on data collected from 1,000,000+ pieces of equipment Support We employ ~2,700 service technicians which is 4x that of closest competitor Performance We have 85% service renewal rates and 55% warranty capture rate in power* Sites We keep 600,000+ customer sites connected First-time fix We have ~90% first-time fix rate in site emergency visits. Returning critical load within 24 hours Remote monitor We remotely monitor 12,000+ customers Training We deliver 200,000 hours of technical training each year * For medium and large UPS 500 FORTUNE Other noteworthy Vertiv Stats
  • 53. Vertiv Data Center Application Air handlers & chillers Thermal management UPS systems Condensers Power distribution Integrated solutions Racks & containment Monitoring control & management Project services
  • 54. Vertiv Telcom Applications 5454` Vertiv XTE 601E Available NetSure 2100 Q1 2019 NetSure 7100 Available NetSure Outdoor Power Series Q1 2018 NetSure 8100DB Available Vertiv XTE 801 / 802 Available / Q3 2018 Core Site Access Site We deliver product and solution versatility, enabling multiple applications.

Editor's Notes

  1. Our purpose – we believe there is a better way to meet the world’s accelerating demand for data – one driven by passion and innovation. Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress, and Vertiv helps make it all happen.   Our society’s digital transformation is powered by data centers, communication networks, and commercial and industrial applications around the globe. While the world’s demand for data is in the early stages, it is rapidly accelerating. We believe in meeting this demand with passion and innovation.
  2. We deliver digital continuity solutions by bringing together…. hardware, software, analytics, and ongoing services, ensuring our customers’ digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. From video to e-commerce and from healthcare to industrial, we are the Architects of Continuity™. Our society’s digital transformation is driven by data centers, communication networks, and commercial and industrial applications around the globe. While the world’s demand for data is in the early stages, it is rapidly accelerating. We believe in meeting this demand with passion and innovation. With the explosion in data and processing created by mobility, the Internet of Things, digitization and other trends, the need for reliable, efficient, scalable spaces for data storage has never been greater. Vertiv serves data center customers through a portfolio of power, thermal, infrastructure management, and service solutions. Today’s communication networks are evolving — converging with an expanding IT ecosystem and moving toward a 5G architecture that will need to support advanced applications demanding high bandwidth and low latency. Our solutions for structure, power protection, thermal management, and software controls deliver three things communication network providers value above all else: flexibility, speed, and intelligent management. System reliability has always been paramount in rugged or extreme environments where safety is key. Add to that the need to move quickly, ever-increasing complexity and budget pressures, and the need for an experienced service partner. These are the commercial and industrial challenges addressed by the power protection solutions from Vertiv and our team of expert engineers and technicians.
  3. Like the great architects of the world, we are imaginative and analytical. Through visionary expertise and immersive customer collaboration, we build future-ready infrastructures that deliver continuity. Not just reliable, safe, and uninterrupted digital operations, but we work to bridge customers’ current reality to future aspirations. We are the experts in the industry. We collaborate with our customers to envision and build future-ready digital infrastructures. Continuity is what we deliver and it has two messages – reliable, safe, uninterrupted operations; Bringing customers’ current reality to future aspirations.
  4. With the explosion in data and processing created by mobility, IoT, digitization and other trends, the need for reliable, efficient and scalable data centers and edge sites has never been greater. Expertise from design through construction and commissioning derived from decades of experience: Our history of engineering excellence has equipped us with a depth of knowledge and a breadth of reliable, innovative products unmatched in the industry. With smarter equipment, intelligent controls and integrated solutions, we work with you to make it easy to specify, deploy and manage individual products, complete systems, and entire data centers. Innovative solutions that reduce cost, improve management and speed deployment: As a global leader with a startup mentality, we continue to innovate to deliver critical infrastructure that increases efficiency, activates data-driven management, and speeds deployment. Our family of fully integrated solutions extend from single rack systems to complete data centers. They are customized to your needs, standardized across your sites and easy to monitor and manage. Our controls and software provide visibility and control across your network’s physical infrastructure. World-class service: Our global service organization is located in every world region equipped to handle the toughest challenges.
  5. Today’s networks are evolving, converging with an expanding IT ecosystem, and moving toward an undefined 5G architecture that will need to support advanced applications demanding high bandwidth and low latency. Our experienced team and broad solutions portfolio delivers the three things telecom providers value above all else: Flexibility, speed and intelligent management. We are a global leader in designing, manufacturing and servicing the mission-critical infrastructure technologies for vital applications for communications networks. Our global team is dedicated to collaborating with you on the design, engineering and construction of your facilities. We provide the key components of the critical infrastructure – structure, power protection, thermal management, and software controls – along with the expertise to understand how they integrate and interact. The result is wire-to-wire support for all of your network needs.
  6. Reliability has always been paramount in rugged environments where safety is key. Add to that the need to move quickly, ever-increasing complexity and budget pressures, and finding the right partner to protect power in commercial and industrial spaces has never been more important. Vertiv delivers: Robust protection in even the most extreme conditions: In the most extreme environments, in the heaviest industries, Vertiv Industrial ensures that power is provided to critical systems. They weather storms and survive explosions. Our solutions are customized to meet our customers’ specific needs and budgets: Our products are customised to our clients’ needs. We can answer even the most technical challenges. And when reliability can never be compromised, but budgets are constrained, we help you identify your critical priorities. Expert technical teams who get there fast: We have the most expert technical team, decades of heritage in electrical engineering and extensive experience in industry. This allows us to develop and deliver products that stand up to the most rigorous use cases, backed by a service organization that provides technical support at a highly sophisticated level. Speed is key to our solution- and service-delivery.
  7. In 2018– VERTIV sales were $4.3 billion. We offer a broad range of power, thermal and IT Infrastructure, solutions and offerings with a well established footprint and supply-chain network around the world. We design, build and service the mission critical technologies that support the vital applications in data centers, communication networks and commercial and industrial environments. Some of our biggest customers include: America Movil, AT&T, China Mobile, Ericsson, Reliance, Vodafone and Verizon
  8. We meet our customers wherever they are in the world. Our global scale, ensures that we’re able to serve our customers wherever they do business. We have manufacturing, sales and service presence around the globe, with sales and service personnel located in virtually every major country across the globe, backed by over 250 service centers worldwide, about 2700 service field engineers and more than 300 technical support/response people.
  9. We collaborate with customers to build the best infrastructure in the industry, then wrap it up with our service and software solutions. Each of these areas is essential to the vision we share with our customers: to ensure the continuity of today’s and tomorrow’s vital applications. But the vision becomes not only more real, but also more efficient when we surround these core capabilities with intelligence. Our large infrastructure offering includes thermal management, AC and DC power, energy storage, and industrial solutions. In parallel, our IT and Edge Infrastructure offering includes integrated rack systems, rack thermal, rack UPS and PDU, IT management, and integrated solutions. With all of these capabilities, we can collaborate with customers early in the design phase of a data center or network facility and provide tighter control over the configuration and fabrication processes, delivering a more integrated solution and ongoing value as a result. And with our expertise and global scale, we can deliver plug-and-play solutions: we build, assemble, test offsite and deliver modules that can then be assembled onsite. Services and Software overlay ALL of our solutions and provide real-time monitoring and control of the infrastructure. Services and consulting are part of everything we offer at Vertiv. We collaborate with customers to build the best infrastructure in the industry, then back it all with the best global service in the industry.
  10. A few awards and recognitions for Vertiv.
  11. Our lives rely on a world where critical technologies always work. Our company video illustrates the role Vertiv plays in keeping society humming along. Watch on Vertiv.com: https://www.vertiv.com/en-us/about/about-vertiv/corporate-video/ Download from BrandMaker: Search Media ID 259934
  12. Now that you have a high level overview of Vertiv and our core capabilities, let’s take a deeper dive into each area. The following slides will give an overview of our offerings, what we believe is our competitive differential and end with a case example for each section.
  13. Thermal Management is a comprehensive approach to controlling heat in the data center and other mission-critical facilities. Vertiv offers a complete line of technology, as well as solutions that are intelligent and self-optimizing, which allows customers to maximize efficiency while also minimizing management needs.
  14. We make a difference for customers with solutions that offer industry-leading efficiency and reliability, and backing them with our unmatched expertise to ensure that every customer’s objectives are achieved. These differentiators are confirmed by industry analysts. According to 451 Research’s most recent Vendor Window Assessment, Vertiv (assessed at the time as Emerson Network Power) is the most commonly used vendor and the highest-rated vendor for cooling equipment among the research study participants (59%). Emerson had an 82 promise score and an 81 fulfillment score compared to Schneider’s 76 promise score and 75 fulfillment score. Source: 451 Research’s Vendor Window Assessment – August 31, 2015. https://451research.com/images/Marketing/press_releases/08.27.15_VotE_DC_Q3_2015_PR.pdf
  15. https://www.vertivco.com/globalassets/documents/case-studies/case-study-amdocs-v2.pdf
  16. We take a holistic approach to power efficiency and availability across the power spectrum. Using our solutions, customers can overcome challenges to developing, deploying and managing power for data center, healthcare, telecom and industrial facilities.
  17. Comprehensive range of UPS solutions Modular and adaptable DC solutions NetSureTM DC Power technology can reduce costs and simplify power architecture while providing high levels of system availability
  18. https://www.vertiv.com/globalassets/documents/case-studies/vertiv-equinix-cs-en-emea_174665_0.pdf
  19. ttps://www.vertiv.com/en-us/about/news-and-insights/articles/case-studies/insurance-leader-case-study/
  20. We provide customers with a full range of IT management solutions, enabling remote access to data center assets, control rooms, and both KVM and KM solutions for access to multiple desktops via a single keyboard and mouse.
  21. The explosion of connected endpoints is driving unprecedented levels of complexity in the data center ecosystem. Outdated protocols and tools just aren’t cutting it. Our IT management expertise provides a real advantage for customers in managing this complexity. We are a founding member of the DMTF Redfish Forum, which manages this important specification that governs management and control. Redfish enables rapid development of applications and facilitates monitoring and control of entire IT ecosystems.
  22. https://www.vertiv.com/en-us/about/news-and-insights/articles/case-studies/digitalglue-helps-hollywood-studio-speed-post-production-workflow/
  23. Our mass-customized, standard solutions offer you the ideal combination of best value and rapid delivery. Our factory-integrated solutions offer you a low risk, high value global solution that can be rapidly delivered and assembled on site. Rapid Design: Simplistic, repeatable, subsystem building blocks create an efficient, automated, and low-risk design process. Facility Integration: Complex mechanical & electrical integration activities are completed at the factory to maintain quality and velocity. Simplistic Assembly: Clear documentation and a dedicated team of engineers enables on-site teams to assemble factory-integrated modules easily.  Global Service: A vast array of maintenance and performance services increase efficiency and reduce complexity anywhere in the world.
  24. We combine our complete power, thermal and IT management offerings with our extensive IT expertise to deliver comprehensive infrastructure solutions. These offerings, ranging from single racks to entire structures, are pre-configured and fabricated at a Vertiv facility, then delivered to customers either in a plug-and-play format or in a modular format that can be deployed by the customer over time. Infrastructure solutions are complemented with our software, controls and lifecycle services.
  25. It all comes together in these pillars of product/technology expertise: Structural Engineering Thermal Management Power Management Software Controls Life Cycle Services Each of these areas is essential to that vision that we share with our customers: a world where critical technologies always work. But the vision becomes not only more real, but also more efficient when we surround these core capabilities with intelligence. Our solutions offering includes prefabricated buildings, modular solutions, racks and integrated telecom solutions. With these solutions, we can collaborate with customers early in the design phase of a data center or network facility and provide tighter control over the configuration and fabrication processes, delivering a more integrated solution and ongoing value as a result. And with our expertise and global scale, we can deliver plug-and-play solutions: we build, assemble, test offsite and deliver modules that can then be assembled onsite. Software and controls overlay ALL of our solutions and provide real-time monitoring and control of the infrastructure. Services and consulting are part of everything we offer at Vertiv. We collaborate with customers and partners to build the best infrastructure in the industry, then back it all with the best global service in the industry. Vertiv creates mass-customized MEP designs that are uniquely constructible, easy to operate and low cost using a system that utilizes a repetitive and standardized modular approach. We employ dedicated commissioning personnel who use an adaptive approach to projects, maximizing ROI and minimizing timelines, whilst optimizing facility efficiency. We can deploy personnel who can embed with your building, facility and operations colleagues to improve team performance. Significant critical infrastructure resources can contribute globally to large scale projects. Vertiv packages that innovate within industry standard SD, DD, & CD architectural and engineering documentation packages. We combine our complete power, thermal and IT management offerings with our extensive IT expertise to deliver comprehensive infrastructure solutions. These offerings, ranging from single racks to entire structures, are pre-configured and fabricated at a Vertiv facility, then delivered to customers either in a plug-and-play format or in a modular format that can be deployed by the customer over time. Infrastructure solutions are complemented with our software, controls and lifecycle services.
  26. https://www.vertiv.com/en-us/about/news-and-insights/articles/case-studies/t-systems/
  27. Vertiv expertise is part of our value proposition for every project we engage with, for every customer. But it’s also an offering in and of itself. Whether its designing and building a new facility, ongoing maintenance, or services to help improve performance at an existing facility, Vertiv can partner with you to match our expertise and application insights to your specific needs. We offer complete global service capabilities covering everything from day-in, day-out operations to long-term planning, virtually anywhere where you need us.
  28. We offer a complete range of service solutions, no matter what infrastructure is involved, or where in the lifecycle a project might be. We’re unmatched in the scope of our service organization, which means that we can get the right expertise to customers, wherever they are, faster than anyone. And, with our path forward as Vertiv, we have stronger focus and commitment than ever. As an independent company, we will invest in both product and service innovation to ensure that we’re staying one step ahead of your needs moving forward.
  29. https://www.vertiv.com/en-us/about/news-and-insights/articles/case-studies/pacific-seafood-choses-liebert-exm-using-rapid-delivery-to-solve-power-issues-and-maintain-their-excellent-customer-service/
  30. Today’s telecom, IT and converged networks are more intelligent and increasingly virtualized and software-enabled. To fully leverage these networks, you need visibility into every corner and the ability to manage all of your resources remotely and in real-time Whether it’s point solutions for management of specific sites or systems or more holistic DCIM solutions that manage loads all across the network, the benefits are the same: reduced risk and increased efficiency. Our scalable, flexible solutions deliver visibility and control across your network’s physical infrastructure
  31. https://www.vertivco.com/globalassets/documents/case-studies/trellis-information-management-system-for-telco-cs-en-na_256578_0.pdf
  32. Encourage people to follow Vertiv on our Social Channels
  33. Our history – orange circle representing when we became a standalone company operating as Vertiv