51. 51
Vertiv Timeline
Combining the entrepreneurial spirit of a startup with the resources and reach of an established leader.
1965
Liebert Corporation was formed
as industry’s first manufacturer
of precision computer room air
conditioning (CRAC)
1987
Emerson acquires Liebert®
Corporation – now a pioneer in
thermal management, power
protection for IT systems
2000
Emerson forms Network Power
(ENP) business – integrates critical
infrastructure technologies under
single brand
2001
ENP increases presence in Asia –
purchase of Avansys and forms ENP
India
ENP acquires Marconi outside plant
and power system – expanding
telecom industry solutions
2006
ENP acquires Germany-based
Knürr AG – leading provider of
enclosure systems
2009
ENP acquires Avocent – provider of
service processor and data center
management software and KVM
solutions
ENP acquires Chloride® –
customized power solutions for
industrial applications
2016
Vertiv launches as stand-alone business
building on the success of Emerson’s past while expanding
capabilities and commitment to support the mission of designing,
building and servicing mission-critical technologies that drive
possibility for our customers
Vertiv makes its first three acquisitions,
Energy Labs, a U.S.-based manufacturer of
custom air handling systems, Geist, a leading
manufacturer of rack power distribution units, and
the service contracts of MEMS, a UK power
generation maintenance business
2018
2004
2010
52. Customer base
We serve +70% of
Fortune 500 companies
52
Operating
capabilities
We have 20+ GW of installed
cooling capacity and 14+
GW of installed UPS power.
Creating a $15B installed
base
Customer
satisfaction
We have a Net Promoter
Score of 40
Data
We make decisions
based on data collected
from 1,000,000+ pieces
of equipment
Support
We employ ~2,700
service technicians
which is 4x that of
closest competitor
Performance
We have 85% service
renewal rates and
55% warranty capture
rate in power*
Sites
We keep 600,000+
customer sites connected
First-time fix
We have ~90% first-time
fix rate in site emergency
visits. Returning critical
load within 24 hours
Remote monitor
We remotely monitor
12,000+ customers
Training
We deliver 200,000
hours of technical
training each year
* For medium and large UPS
500
FORTUNE
Other noteworthy Vertiv Stats
53. Vertiv Data Center Application
Air handlers & chillers
Thermal management
UPS systems
Condensers
Power distribution
Integrated solutions
Racks & containment
Monitoring control &
management
Project services
54. Vertiv Telcom Applications
5454`
Vertiv XTE 601E
Available NetSure 2100
Q1 2019
NetSure 7100
Available
NetSure Outdoor
Power Series
Q1 2018
NetSure 8100DB
Available
Vertiv XTE 801 / 802
Available / Q3 2018
Core Site
Access Site
We deliver product and solution versatility, enabling multiple applications.
Editor's Notes
Our purpose – we believe there is a better way to meet the world’s accelerating demand for data – one driven by passion and innovation.
Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress, and Vertiv helps make it all happen.
Â
Our society’s digital transformation is powered by data centers, communication networks, and commercial and industrial applications around the globe. While the world’s demand for data is in the early stages, it is rapidly accelerating. We believe in meeting this demand with passion and innovation.
We deliver digital continuity solutions by bringing together…. hardware, software, analytics, and ongoing services, ensuring our customers’ digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. From video to e-commerce and from healthcare to industrial, we are the Architects of Continuity™.
Our society’s digital transformation is driven by data centers, communication networks, and commercial and industrial applications around the globe. While the world’s demand for data is in the early stages, it is rapidly accelerating. We believe in meeting this demand with passion and innovation.
With the explosion in data and processing created by mobility, the Internet of Things, digitization and other trends, the need for reliable, efficient, scalable spaces for data storage has never been greater. Vertiv serves data center customers through a portfolio of power, thermal, infrastructure management, and service solutions.
Today’s communication networks are evolving — converging with an expanding IT ecosystem and moving toward a 5G architecture that will need to support advanced applications demanding high bandwidth and low latency. Our solutions for structure, power protection, thermal management, and software controls deliver three things communication network providers value above all else: flexibility, speed, and intelligent management.
System reliability has always been paramount in rugged or extreme environments where safety is key. Add to that the need to move quickly, ever-increasing complexity and budget pressures, and the need for an experienced service partner. These are the commercial and industrial challenges addressed by the power protection solutions from Vertiv and our team of expert engineers and technicians.
Like the great architects of the world, we are imaginative and analytical. Through visionary expertise and immersive customer collaboration, we build future-ready infrastructures that deliver continuity. Not just reliable, safe, and uninterrupted digital operations, but we work to bridge customers’ current reality to future aspirations.
We are the experts in the industry. We collaborate with our customers to envision and build future-ready digital infrastructures.
Continuity is what we deliver and it has two messages – reliable, safe, uninterrupted operations; Bringing customers’ current reality to future aspirations.
With the explosion in data and processing created by mobility, IoT, digitization and other trends, the need for reliable, efficient and scalable data centers and edge sites has never been greater.
Expertise from design through construction and commissioning derived from decades of experience: Our history of engineering excellence has equipped us with a depth of knowledge and a breadth of reliable, innovative products unmatched in the industry. With smarter equipment, intelligent controls and integrated solutions, we work with you to make it easy to specify, deploy and manage individual products, complete systems, and entire data centers.
Innovative solutions that reduce cost, improve management and speed deployment: As a global leader with a startup mentality, we continue to innovate to deliver critical infrastructure that increases efficiency, activates data-driven management, and speeds deployment. Our family of fully integrated solutions extend from single rack systems to complete data centers. They are customized to your needs, standardized across your sites and easy to monitor and manage. Our controls and software provide visibility and control across your network’s physical infrastructure.
World-class service: Our global service organization is located in every world regionequipped to handle the toughest challenges.
Today’s networks are evolving, converging with an expanding IT ecosystem, and moving toward an undefined 5G architecture that will need to support advanced applications demanding high bandwidth and low latency. Our experienced team and broad solutions portfolio delivers the three things telecom providers value above all else: Flexibility, speed and intelligent management.
We are a global leader in designing, manufacturing and servicing the mission-critical infrastructure technologies for vital applications for communications networks.
Our global team is dedicated to collaborating with you on the design, engineering and construction of your facilities. We provide the key components of the critical infrastructure – structure, power protection, thermal management, and software controls – along with the expertise to understand how they integrate and interact. The result is wire-to-wire support for all of your network needs.
Reliability has always been paramount in rugged environments where safety is key. Add to that the need to move quickly, ever-increasing complexity and budget pressures, and finding the right partner to protect power in commercial and industrial spaces has never been more important.
Vertiv delivers:
Robust protection in even the most extreme conditions: In the most extreme environments, in the heaviest industries, Vertiv Industrial ensures that power is provided to critical systems. They weather storms and survive explosions.
Our solutions are customized to meet our customers’ specific needs and budgets: Our products are customised to our clients’ needs. We can answer even the most technical challenges. And when reliability can never be compromised, but budgets are constrained, we help you identify your critical priorities.
Expert technical teams who get there fast: We have the most expert technical team, decades of heritage in electrical engineering and extensive experience in industry. This allows us to develop and deliver products that stand up to the most rigorous use cases, backed by a service organization that provides technical support at a highly sophisticated level. Speed is key to our solution- and service-delivery.
In 2018– VERTIV sales were $4.3 billion. We offer a broad range of power, thermal and IT Infrastructure, solutions and offerings with a well established footprint and supply-chain network around the world. We design, build and service the mission critical technologies that support the vital applications in data centers, communication networks and commercial and industrial environments.
Some of our biggest customers include: America Movil, AT&T, China Mobile, Ericsson, Reliance, Vodafone and Verizon
We meet our customers wherever they are in the world. Our global scale, ensures that we’re able to serve our customers wherever they do business. We have manufacturing, sales and service presence around the globe, with sales and service personnel located in virtually every major country across the globe, backed by over 250 service centers worldwide, about 2700 service field engineers and more than 300 technical support/response people.
We collaborate with customers to build the best infrastructure in the industry, then wrap it up with our service and software solutions.
Each of these areas is essential to the vision we share with our customers: to ensure the continuity of today’s and tomorrow’s vital applications. But the vision becomes not only more real, but also more efficient when we surround these core capabilities with intelligence.
Our large infrastructure offering includes thermal management, AC and DC power, energy storage, and industrial solutions. In parallel, our IT and Edge Infrastructure offering includes integrated rack systems, rack thermal, rack UPS and PDU, IT management, and integrated solutions.
With all of these capabilities, we can collaborate with customers early in the design phase of a data center or network facility and provide tighter control over the configuration and fabrication processes, delivering a more integrated solution and ongoing value as a result. And with our expertise and global scale, we can deliver plug-and-play solutions: we build, assemble, test offsite and deliver modules that can then be assembled onsite.
Services and Software overlay ALL of our solutions and provide real-time monitoring and control of the infrastructure.
Services and consulting are part of everything we offer at Vertiv. We collaborate with customers to build the best infrastructure in the industry, then back it all with the best global service in the industry.
A few awards and recognitions for Vertiv.
Our lives rely on a world where critical technologies always work. Our company video illustrates the role Vertiv plays in keeping society humming along.
Watch on Vertiv.com: https://www.vertiv.com/en-us/about/about-vertiv/corporate-video/
Download from BrandMaker: Search Media ID 259934
Now that you have a high level overview of Vertiv and our core capabilities, let’s take a deeper dive into each area. The following slides will give an overview of our offerings, what we believe is our competitive differential and end with a case example for each section.
Thermal Management is a comprehensive approach to controlling heat in the data center and other mission-critical facilities.
Vertiv offers a complete line of technology, as well as solutions that are intelligent and self-optimizing, which allows customers to maximize efficiency while also minimizing management needs.
We make a difference for customers with solutions that offer industry-leading efficiency and reliability, and backing them with our unmatched expertise to ensure that every customer’s objectives are achieved.
These differentiators are confirmed by industry analysts. According to 451 Research’s most recent Vendor Window Assessment, Vertiv (assessed at the time as Emerson Network Power) is the most commonly used vendor and the highest-rated vendor for cooling equipment among the research study participants (59%). Emerson had an 82 promise score and an 81 fulfillment score compared to Schneider’s 76 promise score and 75 fulfillment score.
Source: 451 Research’s Vendor Window Assessment – August 31, 2015. https://451research.com/images/Marketing/press_releases/08.27.15_VotE_DC_Q3_2015_PR.pdf
We take a holistic approach to power efficiency and availability across the power spectrum. Using our solutions, customers can overcome challenges to developing, deploying and managing power for data center, healthcare, telecom and industrial facilities.
Comprehensive range of UPS solutions
Modular and adaptable DC solutions
NetSureTM DC Power technology can reduce costs and simplify power architecture while providing high levels of system availability
We provide customers with a full range of IT management solutions, enabling remote access to data center assets, control rooms, and both KVM and KM solutions for access to multiple desktops via a single keyboard and mouse.
The explosion of connected endpoints is driving unprecedented levels of complexity in the data center ecosystem. Outdated protocols and tools just aren’t cutting it.
Our IT management expertise provides a real advantage for customers in managing this complexity. We are a founding member of the DMTF Redfish Forum, which manages this important specification that governs management and control. Redfish enables rapid development of applications and facilitates monitoring and control of entire IT ecosystems.
Our mass-customized, standard solutions offer you the ideal combination of best value and rapid delivery. Our factory-integrated solutions offer you a low risk, high value global solution that can be rapidly delivered and assembled on site.
Rapid Design: Simplistic, repeatable, subsystem building blocks create an efficient, automated, and low-risk design process.
Facility Integration: Complex mechanical & electrical integration activities are completed at the factory to maintain quality and velocity.
Simplistic Assembly:Â Clear documentation and a dedicated team of engineers enables on-site teams to assemble factory-integrated modules easily.Â
Global Service: A vast array of maintenance and performance services increase efficiency and reduce complexity anywhere in the world.
We combine our complete power, thermal and IT management offerings with our extensive IT expertise to deliver comprehensive infrastructure solutions. These offerings, ranging from single racks to entire structures, are pre-configured and fabricated at a Vertiv facility, then delivered to customers either in a plug-and-play format or in a modular format that can be deployed by the customer over time.
Infrastructure solutions are complemented with our software, controls and lifecycle services.
It all comes together in these pillars of product/technology expertise:
Structural Engineering
Thermal Management
Power Management
Software Controls
Life Cycle Services
Each of these areas is essential to that vision that we share with our customers: a world where critical technologies always work. But the vision becomes not only more real, but also more efficient when we surround these core capabilities with intelligence.
Our solutions offering includes prefabricated buildings, modular solutions, racks and integrated telecom solutions. With these solutions, we can collaborate with customers early in the design phase of a data center or network facility and provide tighter control over the configuration and fabrication processes, delivering a more integrated solution and ongoing value as a result. And with our expertise and global scale, we can deliver plug-and-play solutions: we build, assemble, test offsite and deliver modules that can then be assembled onsite.
Software and controls overlay ALL of our solutions and provide real-time monitoring and control of the infrastructure.
Services and consulting are part of everything we offer at Vertiv. We collaborate with customers and partners to build the best infrastructure in the industry, then back it all with the best global service in the industry.
Vertiv creates mass-customized MEP designs that are uniquely constructible, easy to operate and low cost using a system that utilizes a repetitive and standardized modular approach.
We employ dedicated commissioning personnel who use an adaptive approach to projects, maximizing ROI and minimizing timelines, whilst optimizing facility efficiency.
We can deploy personnel who can embed with your building, facility and operations colleagues to improve team performance.
Significant critical infrastructure resources can contribute globally to large scale projects.
Vertiv packages that innovate within industry standard SD, DD, & CD architectural and engineering documentation packages.
We combine our complete power, thermal and IT management offerings with our extensive IT expertise to deliver comprehensive infrastructure solutions. These offerings, ranging from single racks to entire structures, are pre-configured and fabricated at a Vertiv facility, then delivered to customers either in a plug-and-play format or in a modular format that can be deployed by the customer over time.
Infrastructure solutions are complemented with our software, controls and lifecycle services.
Vertiv expertise is part of our value proposition for every project we engage with, for every customer. But it’s also an offering in and of itself. Whether its designing and building a new facility, ongoing maintenance, or services to help improve performance at an existing facility, Vertiv can partner with you to match our expertise and application insights to your specific needs.
We offer complete global service capabilities covering everything from day-in, day-out operations to long-term planning, virtually anywhere where you need us.
We offer a complete range of service solutions, no matter what infrastructure is involved, or where in the lifecycle a project might be. We’re unmatched in the scope of our service organization, which means that we can get the right expertise to customers, wherever they are, faster than anyone. And, with our path forward as Vertiv, we have stronger focus and commitment than ever. As an independent company, we will invest in both product and service innovation to ensure that we’re staying one step ahead of your needs moving forward.
Today’s telecom, IT and converged networks are more intelligent and increasingly virtualized and software-enabled.
To fully leverage these networks, you need visibility into every corner and the ability to manage all of your resources remotely and in real-time
Whether it’s point solutions for management of specific sites or systems or more holistic DCIM solutions that manage loads all across the network, the benefits are the same: reduced risk and increased efficiency.
Our scalable, flexible solutions deliver visibility and control across your network’s physical infrastructure