1. V A L A R I E T R U J I L L O
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OBJECTIVE
To obtain a desirable position in a prospering company with the hospitality
industry.
EDUCATION
2013-Present Chaffey College Chino, CA
Pursuing an Associate’s Degree in Hospitality Management
1994 - 1998 Pomona Catholic High School Pomona, CA
High School Diploma
WORK EXPERIENCE
04/2009-01/2013 Veolia/Foothill Transit City of Industry,CA
Ordered and reconciled various fare media on a monthly basis
Processed customer identification cards for senior, disabled, and
student programs
Answered various calls on a daily basis for route information
Assisted the manager with monthly paperwork and inventory
Ordered and restocked the bus books and several other routes from
various transit agencies
Provided customer service over the counter to customers who were
purchasing fare media or requesting route information
09/2007 –01/2008 Claremont Toyota Claremont, CA
Porter; Shuttle Coordinator
Greeted customers
Answered phones/Scheduled appointments
Coordinated the shuttle to take and pick up customers
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2. Pulled up cars for the customers
08/2006 – 05/2007 Glendora Chiropractic Center Glendora, CA
Front Office Manager
Responsible for opening and closing the Office
Answering phones/Scheduling appointments
Verifying Insurance/Filing/Data Entry
04/2006 – 09/2006 Double R Trucking Diamond Bar, CA
Administrative Assistant
Responsible for answering phones
Imputing data on Excel
Invoicing/Payroll and Accounting
Ordering and picking up Supplies
Attending Bi-Weekly Meetings
LANGUAGES
Fluent in Spanish
SKILLS
Able to type 45+ wpm
Proficient with Microsoft Office, QuickBooks, and various other
applications
Great communication skills
Customer Service experience for over 10 years
COMMUNITY ACTIVITIES
The Foothill Transit Rodeo 2001-2006
Claremont Village Venture
UCLA Shuttle Service to the Rose Bowl
Annual Serena’s Song
Volunteer for Lifestream Blood Bank of San Bernardino