1. PINGALE UTKARSH SHANTILAL
Mob:08421901507
Other: 08888999072
E-mail: u.pingale@gmail.com
4 years + of professional experience in ERP implementation and technical support as well as
Network and System Administration, Desktop Support, and Management.To be a part of an
organization of Hi-tech environment that will help me realize the numerous applications of my
theoretical knowledge and to be able to provide my best to the organization in return.
CURRENT WORKING PROFILE:
Company name Place Experience Post
SERCO INDIA Pvt ltd. PUNE 12 months
Team Leader
(Technical Team)
NEWTON SOFTWARE
Pvt.Ltd
PUNE
August 2012 till
today
Technical Support
Engineer
SKILLS & PROFICIENCIES:
Domain Exposure : ERP for Real estate & Visitor And Labor
Management system for manufacturing Industries.
Database : Oracle 8.0, Sql server.
Platforms : Windows Server, WIN 07 & WIN 8.1.
TECHNICAL COMPETENCE:
ERP implementation and Technical support
• Responsible for:
 -ERP Implementation
 -Post Implementation Support
 -Setting up backup and disaster recovery plans.
- Invoicing the customers using the ERP system.
- Solving customer queries in regards to Sales & Site system.
 -Client Requirement Analysis
• Managing entire ERP project operations with a view to achieve business objectives and
ensure optimum utilization of available resources.

2. • Administration of ERP’s, like :
 User creation, authorization control and system support for
- Customization/ Development of sessions in ERPs.
 Documenting user requirements and developing specifications for customization.
• Responsible to research for new updates of the ERP system in relation to the business
domain and enhance the IT Infrastructure
• Integrating with other modules, integration testing & extending Post Go-live support,
including training support to end-users.
• Drafting functional requirements for ERP systems to represent the processes and
functions involved.
• Guiding the users in using various modules and the management for various functional
issues.
• Interacting with users and management by calling the meetings to provide the solution.
• Rendered Post implementation support.
NETWORK and SYSTEM ADMINISTRATION
• Having 3+ years of experience as system and network administrator.
• Configuring Cisco Switches (2900, Catalyst 3560), Cisco Routers (3800, 2600, 1841,
7200).
• WAN and LAN interface configuration.
• Configuration Network Address Translation [NAT].
• Protocols: TCP/IP, PPP, Ethernet, Fast Ethernet
• Installing and Trouble Shooting
 In switch’s configuration, PORT Security.
 Configuration of wireless LAN.
 Implementation of DHCP, DNS, FTP.
 Experience in Installing Windows 95, Windows 98, Windows 2000/2003
servers and Windows Operating System and Linux.
-Involved in troubleshooting of Windows operating systems.
 Experience on Windows 2003 Server Configuration, PC assembling,
troubleshooting.
 Terminal services.
 PERSONAL PROFILE
Personal Information :
Name: Pingale Utkarsh Shantilal
Date of Birth: 06-06-1986.
Marital Status: Married
Languages Known :English, Hindi, and Marathi.

3. I consider myself familiar with Computer Engineering aspects. I am also confident of my ability
to work in a team. I hereby declare that the information furnished above is true to the best of my
knowledge.
Date: Pingale Utkarsh S.