3. What you have done so far?...............
University Card
Application
Online Student
Registration
Student
Computer
Account
Where next...?
www.port.ac.uk/ithelp #itinduct
6. Student Printing
• Funds
• Printing Defaults
• Large Format Printing
• Pull printing – any printer using University
card reader
www.port.ac.uk/ithelp #itinduct
7. www.port.ac.uk/ithelp #itinduct
Eduroam
• Wireless network used by many Higher
Education institutions across UK
• Anywhere on campus
• Connect mobile devices
• Just need username and password to
access
10. Student IT Help Centre
10:00 – 16:00 Term Time
• Free walk in service
• Face to face advice
• University related IT Help
• University card replacements
www.port.ac.uk/ithelp #itinduct
11. Open Access areas…
• PCs, Macs, printing, scanning
• Digital Signage - shows availability
• Shared space teaching areas
• Individual & Group working
• IT Help Advisors (Purple Shirts!)
• Library / Park / Portland / Anglesea
• Opening times (various)
• Netbook loans
www.port.ac.uk/ithelp #itinduct
WelcomeBusiness Cards and fact sheets (Get Connected & Information Services)FormatAim of sessionWho is ISInfo & supportServices availableQuestions at the end
Student computer account activated via e-mail instruction (including password) – via www.port.ac.uk/welcomeOnline University Card application a jpeg Passport photograph is required to be uploadedEnabling Online Registration
A studente-mail account – for your University life and beyond (Google Apps for Education)5gb of storage space – network drive backed up daily30gb of space with your Google accountOpen Access Areas24/7 service desk – including Christmas day!WiFi facilities available for SMART devicesPrinting Services – more details later
AccessMyport.ac.ukApps bar in your Google accountMy Details:-Personal detailsChange detailsMy Units:-Course and unit detailsMy Assessments:-Course assessmentsAll my unit marksAll my unit marks this yearMy Timetable:-Access your course timetableSubscribe to i-calAvailable via Google Calendar and SMART devicesMy VLE:-Displays list of units in either MOODLE or Victory
Print Management System:-PapercutFunds:-University credits £10 to each student accountNo refundsPre displays the cost of the print jobMonitor account in papercut clientInforms if no creditTop-up available online or in the Library at the cash kiosksPrinting Defaults:-Duplex outputBlack & White printingColour printing needs to be specified (you will be charged even if you only require black and white!)Large Format Printing (up to A0)Pull Printing:-Send print from anywhereCollect from ANYstudent printer by swiping University Card on the readerFrom any print station
Eduroam - The University is part of the eduroam community that allows people to connect to wireless whilst visiting other participating institutionsWirelessEduroam- Covers the campus Instructions on IT Help OR through the Student IT Help Centre includes connection for mobile media devices Wireless access is available in all the University's buildings (apart from Halls of Residence) and can be accessed using a University username and password.
ResNet - ResNet is the free, fast - up to 100mbps broadband connection available in all University halls of residencesIt enables connectivity of multiple devices, including computers, gaming consoles etc.Information leaflet on how to connect devices available in all roomsTV LicenceIS required for viewing iPlayeretc on a laptop
Google Apps for EducationKey Apps:-Documents/Drive - Share documents and work together, even when you’re not together – collaboration!Mail All University email will be delivered to your Google accountMasses of storage (30gb) - mail and Drive combinedForward your other accounts hereManage all email in one placeView email on your mobilekeep the account forever.Staff will email you only on your account. From time to time you might also get emails from the University with important and useful information. Check your Mail regularly.Hangouts– Chat for free and share files instantlyCalendar - Organise your time and share dates with friendsSmart devicesStudents can access their mail from their smart phones, Android or iphone. IS provide instructions on how to do this on IT Help
Student IT Help CentreLocated between Co-op and The Union.A face to face service to help answer questions relating to:Student computer accountHalls IT HelpUniversity WirelessEmail,student printing, Google AppsReplacement/re-issue of student University card (£10 charge)And also offers virus removal guidanceOpen term time only, 10am to 4pm
Open Access AreasCommunal area for study and network accessWireless connectionResources:Accessibility consolesA4/A3 scannersMono printingColour printingA3 printingLarge format printingLaminatingLaptop lockersGroup working spacesDigital Signage showing PC availability in other Open Access areas – emphasise not just the Library facilityIf you need help:IT Help Advisors who can assist with basic printer and PC errors & queries and report anything major to Service Desk – wearing Purple Shirts!Where they are: Library (ground floor)Park (Basement), Anglesea (Foyer), Portland Building (multiple)including Teaching Rooms when available
